Innenpool

Bewertungen von Crystal Suites

2 out of 5
Crystal Suites
201 N Hwy 146, Texas City, TX

Bewertungen

7,0

Gut

134 von insgesamt 482 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
125 von insgesamt 482 Gästebewertungen haben eine Bewertung von 8 - Gut" "
104 von insgesamt 482 Gästebewertungen haben eine Bewertung von 6 - Okay" "
57 von insgesamt 482 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
62 von insgesamt 482 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,2/10

Sauberkeit

7,2/10

Personal & Service

6,4/10

Ausstattung

6,8/10

Zustand der Unterkunft

6,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Katja, Hamburg

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Große saubere Zimmer
Alles Super, Preis Leistung stimmt

8/10 – Gut

Anthony

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was good
Aufenthalt von 1 Nacht im März 2024

6/10 – Okay

Cheryl

Mit der Familie gereist
Gut: Sauberkeit
From what I can tell, the hotel was clean but the musty odor was something that I could not overlook. I recommend keeping the air on low to allow for circulation
Aufenthalt von 2 Nächten im April 2024

6/10 – Okay

Chris

Gut: Sauberkeit und Zustand der Unterkunft
Gentleman at the desk was a little short with me when we arrived early. One day we did not get our room cleaned or new washcloths. Not much for a continental breakfast.
Aufenthalt von 3 Nächten im Februar 2024

4/10 – Schlecht

Joseph

Mit einer Gruppe gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Upon arriving the large fish tank was so dirty you couldnt hardly see the fish in it and our door to our room was dirty. Staff wasnt friendly at all. The bathroom was clean but tubs could use some work, rusty in places. Beds were very comfortable and room was quiet.
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Rick

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff at this hotel. I stay here before taking a cruise ship out of galveston. Great value for the cost
Aufenthalt von 1 Nacht im September 2023
Antwort von bob am 3. Nov. 2023
thank you

10/10 – Hervorragend

Rick

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2023
Antwort von bob am 2. Sept. 2023
thank you

10/10 – Hervorragend

Rebecca, Stockdale

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im August 2023
Antwort von bob am 2. Sept. 2023
thank you

8/10 – Gut

maria

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juli 2023
Antwort von bob am 2. Sept. 2023
thank you

8/10 – Gut

Patricia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Hotel Manager am 20. Juli 2023
Dear Guest,Thank you for your feedback and for rating us 8 out of 10. We're glad to know that you had a positive experience during your stay. Your satisfaction is important to us, and we appreciate your understanding. If there are any areas where we can improve and earn a higher rating from you in the future, please don't hesitate to let us know. We value your feedback and hope to have the opportunity to provide you with an even better experience on your next visit. Thank you for choosing us, and we look forward to welcoming you back soon!Sincerely, Hotel Manager

6/10 – Okay

Jack

Verbesserungswürdig: Sauberkeit
Nice location between Texas city and Galveston. Beautiful wooden furniture in rooms but they need to be wiped down more often, the one desk in my room had surface mold and the smell of mildew. Still not super bad place for what it’s worth
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Hotel manager am 20. Juli 2023
Dear Guest,Thank you for your valuable feedback. We're pleased to hear that you enjoyed the hotel's location and the beautiful wooden furniture. However, we apologize for the issue with the cleanliness in your room. We will address this with our housekeeping team to ensure improvements are made. Your satisfaction is our priority, and we hope to welcome you back for a better experience in the future. Thank you for choosing us and for your understanding. Safe travels!Sincerely, Hotel Manager

10/10 – Hervorragend

Fran

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff were kind and helpful. The place was absolutely clean. Good location to shopping. I will be staying there for my annual fishing trips to galveston
Aufenthalt von 5 Nächten im Juli 2023
Antwort von Bob am 15. Juli 2023
Thank you

6/10 – Okay

Diallo

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not Happy
Went there for vacation. Lots of disappointments. Hot tub didn't work. Breakfast was horrible, basically just cereal. Hard beds, Rude employees (except for first office guy and cleaning lady), Halls were infused with Marijuana smoke 1/2 the time. Pool was SUPER chlorinated, burned our eyes. Location was great though. Also they never refilled our room soaps, or coffee. Will not go again. The Best Western across the street is 1000% better. We went there to save a few dollars and very much regret it. This place would be fine for a day or two, but we were there 5 days.
Aufenthalt von 5 Nächten im Juli 2023
Antwort von Hotel Manager am 15. Juli 2023
Dear Guest, We apologize for the numerous disappointments you encountered during your stay. We appreciate your feedback and take your concerns seriously. We will address the issues you raised with our team to improve our services. We apologize for falling short of your expectations and regret any inconveniences caused. Thank you for sharing your experience, and we will work hard to ensure a better stay for future guests.Sincerely, Hotel Manager

8/10 – Gut

Brandi

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Stayed for one night to catch a cruise the next day. Price was great, staff very nice and friendly. The room amd property was very clean. However, it's outdated. The furniture and decor need updating. The "breakfast" was packaged donuts, a few muffins, bananas and apples nothing really satisfying. It served its purpose for us for just a one night stay.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Bob am 9. Juli 2023
thank you

6/10 – Okay

Angelica

Aufenthalt von 2 Nächten im Juli 2023
Antwort von Hotel Manager am 24. Juli 2023
Dear Guest,Thank you for your feedback. We apologize for not meeting all of your expectations during your stay. Your comments are valuable to us, and we'll use them to address the issues you experienced to improve our services and facilities. If there are specific areas where you think we can improve, we'd appreciate any additional feedback you can provide. We hope you had an overall pleasant stay, and we thank you for choosing to stay with us. Thank you for staying with us.Sincerely,Hotel Manager

2/10 – Ungenügend

Nakia

Verbesserungswürdig: Sauberkeit und Personal & Service
Out dated
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Hotel Manager am 6. Juli 2023
Dear Guest,Thank you for your feedback. We apologize if you found our hotel to be outdated. We take your comments seriously and are continuously working to improve our facilities and amenities. We appreciate your feedback and hope to have the opportunity to provide you with an improved experience in the future. If you have any specific suggestions or comments on areas we can improve, please feel free to share them with us. Your satisfaction is important to us, and we value your patronage.Sincerely, Hotel Manager

8/10 – Gut

Richard

Mit der Familie gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good plays to stay
Good place to stay
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Hotel Manager am 27. Juni 2023
Dear Richard,Thank you for your positive feedback. We are delighted to hear that you had a good experience during your stay with us. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area.Sincerely,Hotel Manager

8/10 – Gut

Russell

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
It was quiet and the atmosphere was comfortable other than the sheets on the bed were still wet. They were clean! But still wet. We slept between the two top layers and not on the sheets. They tried.... Other than the sheets being wet, it was fine.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Hotel Manager am 27. Juni 2023
Dear Russell,Thank you for your stay. We appreciate your kind words about the quiet and comfortable atmosphere at our hotel. We are really sorry for the inconvenience caused to you as mentioned in your negative feedback. We take your feedback seriously and will make sure to address the issue to prevent any reoccurrence in the future. Hope you will visit again.Sincerely,Hotel Manager

10/10 – Hervorragend

Ginny

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful stay
Great service and beautiful hotel
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Hotel Manager am 15. Juni 2023
Dear Guest,Thank you for your positive feedback. We're delighted to hear that you had a great experience with our service and found our hotel beautiful. Our values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. Sincerely, Hotel Manager

4/10 – Schlecht

John Francis

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
The pool had way to much chlorine burned your eyes, and the breakfast was very poor and limited
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Hotel Manager am 15. Juni 2023
Dear John,Your comment is very much serious. However, your observation is disturbing and we will investigate to find the real reasons. We appreciate your stay and we will ensure that this does not happen ever in the future. Sincerely,Hotel Manager

10/10 – Hervorragend

Kristy

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Es muy buena excelente servicio y muy amable el personal
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Bob am 5. Juni 2023
Thank you

8/10 – Gut

Heather

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
if you are looking for a cheap decent hotel to stay at to enjoy the galveston area without spending $200 a night then this is the place.. we stayed in room 107, the shower didn't work well however it was still running water to bathe with. the beds were comfortable, room decor was outdated but again we was there just to clean up and sleep not spend our day.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von bob patel am 5. Juni 2023
thank you

2/10 – Ungenügend

Patsy

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Hotel Manager am 2. Juni 2023
Dear Guest,Thanks for your feedback and 2 ratings. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager

8/10 – Gut

Jennifer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean and friendly.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Hotel Manager. am 29. Mai 2023
Dear Jennifer,Your experience is important to us, so thanks for sharing it. Thanks for your kind words about our clean, comfortable, and friendly hotel with plenty of amenities. Most guests who stay with us experience contentment and leave pleased. Our firm commitment to every action is undoubtedly to be the best hotel in this area. We look forward to having you with us again. Thanks for your honest remarks. Sincerely, Hotel Manager

8/10 – Gut

Jennifer

Aufenthalt von 2 Nächten im Mai 2023
Antwort von Hotel Manager am 9. Juni 2023
Dear Jennifer,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager.

2/10 – Ungenügend

Tareva

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
When we got our room we prayed disinfectant on beds we started to see bugs
Aufenthalt von 2 Nächten im April 2023
Antwort von Bob am 18. Apr. 2023
So if see bugs why do not tell the front desk so we help or we give refunds but still you stay in Holl night so

2/10 – Ungenügend

Lorena

Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Toilet was broke swimming pool was cold. The hot tub was broke. Beds was not comfortable.
Aufenthalt von 1 Nacht im April 2023
Antwort von Hotel Manager. am 18. Apr. 2023
Dear Guest,We apologize for the inconveniences you encountered during your recent stay. The problems have been identified and are being addressed as we work to ensure that you do not encounter similar issues in the future. We appreciate your patience and look forward to welcoming you back in the near future.Sincerely,Hotel Manager

2/10 – Ungenügend

Brit

Verbesserungswürdig: Sauberkeit und Personal & Service
Mildew all over the inside of the shower curtain. I Couldn't find the remote to the t.v. even after looking in every drawer in the room. Pulled back the blankets on the bed and to my puzzled, suprise i finally found the T.v. remote, which made me wonder 🤔...are these the same sheets the guest before me used? So I look a little closer and not only was the remote in the bed but also multiple scattered short black hairs, possibly pubic hairs? Who knows !?! only thing I knew was, I was not sleeping on those sheets. I went to the front desk explained what i found and asked if i could have clean sheets and that i didn't mind putting them on myself. With a nasty attitude he told me to bring him the ones on the bed, so I did. As he's picking them all apart he's angrily asking me why i brought him the blankets off the bed too and not just the sheets.I explained to him that if the sheets weren't changed the blankets probably weren't either. He yelled while holding up the blanket "how do you know this is dirty, where do you see dirty?" So i further explained the sheets were dirty and the blanket lays on top of the sheets so in my mind the blanket is dirty too and again if the sheets were unchanged and dirty why would the blanket be clean? He literally argued back in forth with me about the blankets not being dirty just because the sheet is. Shoved the whole pile of bedding towards me and told me he wasnt giving me anything. Needless to say i left and didnt receive even a partial refun
Aufenthalt von 1 Nacht im April 2023
Antwort von Hotel Manager am 8. Apr. 2023
Dear Brit,I am distressed to see your comments. My apologies for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again. Sincerely,Hotel Manager

10/10 – Hervorragend

Vanessa de la

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It a nice place to stay at we enjoyed it it was close by a lot of restaurants and the venue that my daughter had her competition at
Aufenthalt von 2 Nächten im März 2023
Antwort von Hotel Manager am 4. Apr. 2023
Dear Vanessa de la,Thank you so much for your kind words. I’m so pleased that you enjoyed staying with us. Many guests stay with us, and we’re pleased to be of service. We’ll be here for you when you need us in the future with another great experience. Sincerely,Hotel Manager.

6/10 – Okay

Dinesh Kankanala

Mit einer Gruppe gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im März 2023
Antwort von Hotel Manager am 16. März 2023
Dear Dinesh Kankanala,I thank you for your stay, and I was disappointed to see the 6-stars. From an improvement point of view, we look for specific experience sharing. You will have a better experience next time. Sincerely, Hotel Manager.

8/10 – Gut

Cherie Yvonne

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Mostly empty Hotel
Room was clean. I had to request more towels and washcloths. We took my granddaughters tv with us as hotel one did not work! Lady chased my granddaughter down the hall thinking she was stealing their 55 inch tv. They did not have a 55 inch tv!!!
Aufenthalt von 3 Nächten im Dezember 2022
Antwort von Hotel Manager am 5. Jan. 2023
Dear Guest, Thanks for the recent stay at our property.We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager

8/10 – Gut

Michael

Gut: Sauberkeit

2/10 – Ungenügend

Crysta

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
It smelled like mold, room felt sticky the furniture had mold the ac didn’t work
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Hotel Manager am 12. Okt. 2022
Dear Crysta,Thanks for the stay. We're sorry for all the inconvenience. We take guest feedback very seriously, and our team has taken note of the issues and is working to improve the problem areas mentioned by you. We hope you will return to stay with us again soon.Sincerely,Hotel Manager

8/10 – Gut

Yeno

Aufenthalt von 1 Nacht im September 2022
Antwort von Hotel Manager am 18. Jan. 2023
Dear Gary, We are happy to know that you had a good stay at our hotel. Your review means the world to us! Thanks again and we look forward to welcoming you all back soon. Sincerely,Hotel Manager

10/10 – Hervorragend

James

Aufenthalt von 1 Nacht im September 2022
Antwort von Hotel Manager am 18. Jan. 2023
Dear Guest, We are happy to know that you had an amazing stay at our hotel. Your review means the world to us! Thanks again and we look forward to welcoming you all back soon. Sincerely, Hotel Manager

10/10 – Hervorragend

Patricia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quick access to cruise terminal
Aufenthalt von 1 Nacht im September 2022
Antwort von Hotel Manager am 10. Sept. 2022
Dear Patricia,It was a pleasure and an honor to have you stay at our property. We greatly appreciate your kind words about our location, and hope that you will choose to stay with us again in the future.Sincerely, Hotel Manager.

6/10 – Okay

Amy

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Hotel smelled very musty. Pool was ok, but the winows were open and screens were torn badly and doors to outside were open so lots of mosquitoes in pool area. Nobody cleaned tables or counters during breakfast. Hotel want horrible but it was just like they didnt care. Trash in the parking lot, torn screens and nobody tending to anything.
Aufenthalt von 1 Nacht im August 2022
Antwort von Hotel Manager am 6. Sept. 2022
Dear Amy,Thank you for your recent stay at our hotel and for giving us your feedback. On behalf of our entire team, we would like to apologize for failing to meet your expectations. Your satisfaction is important to us and we will make improvements to ensure an exceptional experience next time. We hope that you will consider staying with us and offer us another chance to provide you with a superior experience.Sincerely,Hotel Manager

10/10 – Hervorragend

Dystany

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Surprisingly nice; mini kitchen really unexpected loved it
Aufenthalt von 1 Nacht im August 2022
Antwort von Hotel Manager am 26. Aug. 2022
Dear Dystany,We honestly believe that your stay was very good and exceeded your expectations. Guest satisfaction is, of course, a big reward for our hospitality. It was our privilege to serve you and we hope you will give us more opportunities to do so. Thank you again for sharing your experience. We look forward to seeing you in your future stay.Sincerely,Hotel Manager.

6/10 – Okay

Ya, Drexel Hill

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The staff was accommodating but the rooms are outdated and nonfunctional appliances such as air conditioners.
Aufenthalt von 1 Nacht im August 2022
Antwort von Hotel Manager am 25. Aug. 2022
Dear Guest,Please accept my thanks for your comment about our staff. I regret not being able to completely satisfy you. I apologize for any inconvenience our hotel caused you. We take great pride in our hotel. Providing the best possible service is our goal, and we strive to ensure that all our guests are satisfied.Sincerely,Hotel Manager.

10/10 – Hervorragend

Emari

Aufenthalt von 2 Nächten im August 2022
Antwort von Hotel Manager am 18. Jan. 2023
Dear Guest,We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements.Sincerely,Hotel Manager

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
The hotel was meh. Smelled musty throughout the entire facility. You get what you paid for.
Aufenthalt von 1 Nacht im August 2022
Antwort von Hotel Manager am 17. Aug. 2022
Dear Guest, Thanks for your stay and the comments. I appreciate your feedback. Nice to see the positives and regret the negative issues. We shall work further to improve the amenities based on your observations. Guest feedback is important to us for improvement. Hope to welcome you again soon. Sincerely, Hotel Manager.

8/10 – Gut

Tazmine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My family enjoyed our stay, breakfast was awesome, the pool was clean and the room
Aufenthalt von 2 Nächten im Juli 2022
Antwort von Hotel Manager am 4. Aug. 2022
Dear Tazmine, Thank you so much for your kind words. I’m so pleased that you enjoyed staying with us. Many guests stay with us, and we’re pleased to be of service. We’ll be here for you when you need us in the future with another great experience. Sincerely, Hotel Manager.

2/10 – Ungenügend

Sharonda

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It smelled really bad the bathrooms were nasty decided not to check in went to another hotel
Aufenthalt von 2 Nächten im Juli 2022
Antwort von Hotel Manager am 4. Aug. 2022
Dear Sharonda, Thanks for your comments. We clean rooms on a regular schedule, as indicated. We take pride in the level of cleanliness and service we provide. I apologize for any cleaning lapses You can be sure that nothing means more to us than completely satisfying our guests. Sincerely, Hotel Manager.

8/10 – Gut

ROME

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel staff was friendly Location was close to Kemah and Galveston
Aufenthalt von 2 Nächten im Juli 2022
Antwort von Hotel Manager am 25. Juli 2022
Dear ROME, Thanks for helping us by offering this review. You are kind to let us know that our location and friendly staff. The experience here has proven to be more than satisfactory to most guests who leave content and happy. Our guest feedback keeps us motivated and focused to be the best hotel. We trust you will give us one more chance. We appreciate the valuable time you spent in sharing your feedback. Thank you so much. Sincerely, Hotel Manager.

2/10 – Ungenügend

Santiago

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
Mala atención al cliente.
Aufenthalt von 2 Nächten im Juli 2022
Antwort von Hotel Manager am 22. Juli 2022
Dear Santiago, Thanks for choosing our hotel for your stay. We apologize for all the inconveniences you had with the stay. We are acting in each of them on high priority. You can see the changes. Please visit us again. Sincerely, Hotel Manager.

10/10 – Hervorragend

Martin

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was large and everything in the room worked properly. They even had a waffle maker for breakfast!
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Hotel Manager am 22. Juli 2022
Dear Martin, Thanks for the recent stay at our property. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager.

8/10 – Gut

Johnnie L Hunt, Desoto

Aufenthalt von 2 Nächten im Juli 2022
Antwort von Hotel Manager am 18. Jan. 2023
Dear Guest,We are happy to know that your experience was good in hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well.Sincerely,Hotel Manager

6/10 – Okay

Brenda

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
The hotel was clean overall but had a musty humid smell.
Aufenthalt von 3 Nächten im Juli 2022
Antwort von Hotel Manager am 22. Juli 2022
Dear Brenda, Thanks for the stay and the feedback. Your comments are important for us. We shall definitely work on your observations. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.

8/10 – Gut

Ashley

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Hotel Manager am 7. Juli 2022
Dear Ashley, Thanks for the stay at our hotel and the feedback with 8 stars. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager.

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Hotel Manager am 7. Juli 2022
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager.