Innenbereich

Bewertungen von Clinton Inn Hotel & Event Center

3 out of 5
Clinton Inn Hotel & Event Center
145 Dean Drive, Tenafly, NJ

Bewertungen

7,4

Gut

325 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
317 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 8 - Gut" "
181 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 6 - Okay" "
96 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
87 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

8,0/10

Personal & Service

7,0/10

Ausstattung

7,2/10

Zustand der Unterkunft

7,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

eric

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gute Hotel zum guten Preis.
Gute Hotel zum guten Preis. Bushaltestelle direkt gegenüber. Restauranten und Geschäfte in der Nähe.
Aufenthalt von 2 Nächten im Mai 2018
Antwort von Alan Garrabrant, GM am 8. Juni 2018
Eric, I am so glad that you enjoyed your accommodations here at the Clinton Inn!! We do that you will be able to stay with us again in the near future. Yours in Hospitality,

2/10 – Ungenügend

JONKERWIN

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Not the best experience. The hallway that I used to walk to the room was under renovation on the third fooor. And I was two doors down from the wall appearing under construction. Very dusty and stuffy. In the room, AC was not working even though I tried to decrease the temperature. Felt air but it was on a very low speed even though the thermostat said “High.” It felt humid inside and I was sweating in bed. The hallway was the same temperature. Walked to the front desk where I CLEARLY felt air conditioned air. Spoke to front desk and requested a room change. She instead called the engineer. He came to turn some things and said it “wasn’t circulating the air” though he agreed feeling the same low speed air I mentioned. Ultimately, he provided an electric fan to blow what little cold air came out. I would have preferred a new room but decided to sleep since I had to travel the next day. The walls were peeling behind the TV and saw black mold in the bathroom. In the morning on checkout I discussed my issue with Soma who stated he couldn’t provide compensation as I booked through a third party. I came per recommendation of friends. I rarely write poor reviews but I may not return.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

William

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Cletus

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place to relax and enjoy the needed privacy and quietness
Aufenthalt von 2 Nächten im Mai 2024

6/10 – Okay

Jeffrey

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
need a bit of updating renovation
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Jo-Ann

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Bbb
Aufenthalt von 1 Nacht im Mai 2024

4/10 – Schlecht

Walter

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Poorly light parking lots. Big commercial truck is beings repaired in hotel parking. There's industrial equipment being stored in parking lot as well. This should be a $75 a night hotel. Just gross.
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Donald, Bloomington

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
No complaints at all
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

John

Gut: Sauberkeit und Personal & Service
Friendly staff, clean room but requires some TLC. The hotel is somewhat outdated and could use a refresh. Lots of parking. The town is wonderful with lots of shops and dining options.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Yaneyris

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 2 Nächten im Mai 2024

2/10 – Ungenügend

Robyn, Montvale

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Upon walking into the hotel, I noticed an odor of gas and the scent of Curry. The bathroom was old with a stained tub and Duct tape under the sink to cover a damaged wall. This is in room 216.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

T

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Mai 2024

6/10 – Okay

Anne

Average
Aufenthalt von 3 Nächten im März 2024
Antwort von Soma am 15. Apr. 2024
Thanks

8/10 – Gut

Shi ho

Gut: Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024

8/10 – Gut

Joan

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

RICHARD

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We had an issue with the AC/heat in the room but the staff moved us to another room the next night
Aufenthalt von 1 Nacht im Januar 2024

4/10 – Schlecht

Yuliya

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
I can accept an old smelly hotel for one night but the service was horrible, staff were rude. They surprise you with 150$ deposit and it takes days to get it back. I needed an invoice, it was a business trip, asked several times for it, never got it. Room was okay, tv wasn’t working. They have no email and sending an invoice by email looks like something impossible for them.

6/10 – Okay

Patricia

Mit der Familie gereist
The rooms were very hot and stuffy. Very dry heat. Had to go outside to take deep breaths as it was like a sauna.
Aufenthalt von 2 Nächten im Januar 2024

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Januar 2024

4/10 – Schlecht

matthew

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is old and depressing. No restaurant or bar on premises. Carpeting is old and musty as are the walls. Has declined tremendously.
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

William

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful building! Easy parking, close to shops and restaurants. Helpful staff.
Aufenthalt von 2 Nächten im Januar 2024

2/10 – Ungenügend

Theresa, Bergenfield

Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Well, the man at the counter was very rude. I booked through the Expedia app. I checked the website for Clinton Inn and there was nothing about leaving $150 deposit until I came to check in My room has blue masking tape around the toilet. The tub is filthy. He put me in the last room on the first floor away from everything can’t get ice on the first floor. You have to go up to the second. .. the man who checked me in, was very, very rude, chewing food as he’s talking to me… Would not even look at me and kept pointing to the sign on the wall that says you have to leave a deposit. he saw that I reserved the room because I never gave him my name so when I reserved it, the total with tax was on my confirmation I am very upset with both Expedia and the Clinton inn. I will never stay here again I better get my $150 deposit back this needs to be corrected. False advertisement No wonder I’m the only one staying at the hotel.

10/10 – Hervorragend

ziv

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Januar 2024

10/10 – Hervorragend

Maria

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice and clean!
Aufenthalt von 1 Nacht im Dezember 2023

4/10 – Schlecht

Lisa

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Jeferson

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Funcionários atenciosos e educados, uma ótima experiência
Aufenthalt von 2 Nächten im Dezember 2023

8/10 – Gut

Xuan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Carpets are old
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Avery

10/10 – Hervorragend

László

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The location pretty good, 40-50 min to NYC Bus Terminal. Clear room with old and almost broken, but usable facilities. Finally I'm satisfied.
Aufenthalt von 11 Nächten im Dezember 2023

4/10 – Schlecht

Maria D

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I need remodeling. Bathrooms are terrible, old and some areas even had “blue tape” underneath the sink, the wall paper coming out
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von GM am 27. Dez. 2023
Dear Maria D, I'm sorry that our hotel and accommodations left you underwhelmed. Please accept my heartfelt apology for your experience; this is certainly not our standard. Guest satisfaction is our highest priority, and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely, Mark Hayward General Manager

10/10 – Hervorragend

Kevin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023

6/10 – Okay

Ed

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Needs TLC
Great location for visiting family but run down - hotel needs maintenance and deep cleaning ….. peeling wallpaper …. Dirty elevator / carpeting ….. dated rooms
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von GM am 23. Dez. 2023
Dear Ed,We strive to provide a bright, fresh, and comfortable hotel experience, and we deeply apologize for falling short in these areas during your stay. We appreciate your patronage and the time you took to share your feedback with us. Our team carefully reviews all feedback to identify areas where we can make improvements. We hope you will consider giving us another chance to show you that your comfort is our top priority. Thank you for choosing our hotel.Sincerely,Mark HaywardGeneral Manager

2/10 – Ungenügend

Steven

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Dirty showerhead, hair in tub and bed. Heat didn’t work, ILLEGAL space heater that also didn't work was in room.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von GM am 15. Dez. 2023
Dear Steven, I appreciate you taking the time to write this review. Your feedback is helpful and will be shared with our maintenance and housekeeping teams for immediate improvement. I'm sorry we fell short of providing the high level of satisfaction you are accustomed to and deserve with your stay. Your experience is important to us and we hope you'll give us another opportunity soon to make your visit the best it can be. Sincerely, Mark Hayward General Manager

6/10 – Okay

Ruben

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von GM am 14. Dez. 2023
Dear Ruben, We aim to impress you, so I sincerely regret that you did not enjoy your stay. I value your feedback, and we hope to serve you better in the future. Thank you for staying with us. Sincerely, Mark Hayward General Manager

8/10 – Gut

Lance

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
*
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von GM am 14. Dez. 2023
Dear Lance, Thank you for the great rating. It was our pleasure to host you, and we hope to do so again soon. Best, Mark Hayward General Manager

2/10 – Ungenügend

Elizabeth

Aufenthalt von 4 Nächten im Dezember 2023
Antwort von GM am 14. Dez. 2023
Dear Elizabeth, We aim to impress you, so I sincerely regret that you did not enjoy your stay. I value your feedback, and we hope to serve you better in the future. Thank you for staying with us. Sincerely, Mark Hayward General Manager

2/10 – Ungenügend

Amita

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
I didn't likecthe hotel at all. Its very old .Heater was nit working, shower was not working. .condition of the hotel is very bad
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von GM am 13. Dez. 2023
Dear Amita, I'm sorry that our hotel and accommodations left you underwhelmed. Please accept my heartfelt apology for your experience; this is certainly not our standard. Guest satisfaction is our highest priority, and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely, Mark Hayward General Manager

10/10 – Hervorragend

Fu

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von GM am 14. Dez. 2023
Dear Fu, Thank you for this flawless rating. We enjoyed hosting you and hope to do so again soon. Best, Mark Hayward General Manager

2/10 – Ungenügend

Dylan

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Heat didn’t work in my room. Told front desk about the issue and
Antwort von GM am 10. Dez. 2023
Dear Dylan,We are very sorry that you experienced issues with temperature control and that we let you down. Your time in sharing candid feedback is appreciated and reviewed by us to continually foster improvements. For this reason, we hope that you might consider a return visit. We'd love another opportunity to show you that we care about you and your stay.Sincerely,Mark HaywardGeneral Manager

10/10 – Hervorragend

LEONARDO

Geschäftlich gereist
Gut: Ausstattung

8/10 – Gut

Deborah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft

10/10 – Hervorragend

Gregg

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice and affordable
Aufenthalt von 1 Nacht im November 2023
Antwort von GM am 7. Dez. 2023
Dear Gregg, I am glad our Clinton Inn provided you with a five-star experience while visiting Tenafly. Thank you for your business and for taking the time to sing our praises in this great review. We hope to see you again in the future. Best, Mark Hayward General Manager

10/10 – Hervorragend

Jo-Ann

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nn
Aufenthalt von 5 Nächten im November 2023
Antwort von GM am 29. Nov. 2023
Dear Jo-Ann, We appreciate your strong recommendation and welcome you to settle in again anytime. Best, Mark Hayward General Manager

8/10 – Gut

Karen

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
The location is great; near enough to NYC with a bus outside the door. The room was cozy and spacious with a comfortable bed. The maid service was very good. The management is not overly consumer friendly. Coffee available but not tea; seems odd since there is no coffee shop or food services in the hotel. My family has stayed there when we have family functions in the area and I personally am happy to do so again.
Aufenthalt von 4 Nächten im November 2023
Antwort von GM am 28. Nov. 2023
Dear Karen,Thank you for taking the time to share your review with other travelers and us. I'm pleased to hear that you were able to enjoy our location and comfortable accommodations while in town visiting family. I appreciate your comments regarding tea, and I have taken note. There is no better compliment than a return visit, so we hope to see you again soon.Best,Mark HaywardGeneral Manager

2/10 – Ungenügend

John

Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Such a tired hotel. It needs to be reinvented by a modern hotel brand. Otherwise shut it down before lack cleanliness does it
Aufenthalt von 1 Nacht im November 2023
Antwort von GM am 28. Nov. 2023
Dear John,We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you in the future.Sincerely,Mark HaywardGeneral Manager

10/10 – Hervorragend

Jo-Ann

Aufenthalt von 1 Nacht im November 2023
Antwort von GM am 23. Dez. 2023
Dear Jo-Ann,Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon.Best,Mark HaywardGeneral Manager

2/10 – Ungenügend

David

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Only reason is it’s close to where I wanted
Aufenthalt von 1 Nacht im November 2023
Antwort von GM am 28. Nov. 2023
Dear David, We aim to impress you, so I sincerely regret that you did not enjoy your stay. I value your feedback, and I'm at your service should you like to discuss this in more detail. Thank you for staying with us. Sincerely,Mark Hayward General Manager

4/10 – Schlecht

Jennifer, Springfield

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
While the location is great the rooms are in need of renovation. The bathroom had peeling wallpaper and what looked to be water damage. The control for the heat didn’t work and there were bug traps under the heater.
Aufenthalt von 1 Nacht im November 2023
Antwort von GM am 28. Nov. 2023
Dear Jennifer,Our goals are to offer a bright, fresh, and comfortable hotel, so I sincerely regret we let you down in these areas. We are grateful for your patronage and your time in sharing this feedback. We do review it as a team to foster improvements. For this reason, we hope that you might consider a return visit. We'd love another opportunity to show you that cleanliness is our top priority.Sincerely,Mark HaywardGeneral Manager

6/10 – Okay

Luigi

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
poor hvac
Aufenthalt von 1 Nacht im November 2023
Antwort von GM am 25. Nov. 2023
Dear Luigi,I'm very sorry that you had issues with temperature control. Your comfort is our highest priority, and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review.Sincerely,Mark HaywardGeneral Manager

10/10 – Hervorragend

Susan

Aufenthalt von 1 Nacht im November 2023