Terrasse/Patio
Verfügbarkeit prüfen

Bewertungen von Hilton Garden Inn Temecula, CA

3 out of 5
Hilton Garden Inn Temecula, CA
28210 Jefferson Ave., Temecula, CA

Bewertungen

8,8

Hervorragend

624 von insgesamt 961 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
163 von insgesamt 961 Gästebewertungen haben eine Bewertung von 8 - Gut" "
81 von insgesamt 961 Gästebewertungen haben eine Bewertung von 6 - Okay" "
46 von insgesamt 961 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
47 von insgesamt 961 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,0/10

Personal & Service

8,8/10

Ausstattung

9,2/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Anneliese

Aufenthalt von 3 Nächten im Juli 2023
Antwort von Ray am 30. Juli 2023
Thank you for taking the time to review our hotel, We are glad you enjoyed your stay with us!

8/10 – Gut

Dirk

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 10 Nächten im September 2022
Antwort von Camila am 7. Okt. 2022
Hello Dirk, thank you so much for taking the time to share your experience! We are so glad you enjoyed your stay, and we look forward to your next visit!

6/10 – Okay

Sarote

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Booked using Expedia only to get bait and switch at the hotel. Supposedly the deluxe room wasn’t available but I paid for it anyway. Got shafted with cheaper room but still paid for more expensive room. Not good.
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Joaquin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Staff was great building and room clean. First impression door from garage to elevator had a bad dearing and mad lots of nosie. Will fail completely at some point. Hotel very noisy lots of freeway sound. 2am lots of sound in hallway. 2 nights little slep. Parking app a PAIN. 16.00 BREAKFAST overpriced. Mini fridge woke me up buzzing 1am house keeping left door ajar. Not as close to old town as advertised you had to use car. Next time will chose elsewhere you should too. Not to Hilton standards.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von RR am 24. Mai 2024
I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 – Hervorragend

Francisco

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great service
Aufenthalt von 1 Nacht im Januar 2024
Antwort von rr am 23. Mai 2024
So glad to hear your enjoyed your stay! we hope to welcome you back soon

8/10 – Gut

Gordon

Mit dem Partner gereist
Our room was very nice. The food and service was excellent. The property needs some cleaning. The pool needs a lot of attention. It needs to be shocked or acid washed. The stairwell leading to the parking area was also very dirty. The carpet was dirty, and the windowsill was full of dirt and bugs. Looked like it had not been cleaned in a long time. Our bathroom floor was also dirty. Lots of black hair on the floor and the tile baseboards were dirty. The door from the underground parking into the hotel was always unlocked. We felt that guests should need to use their key to use this door for safety purposes.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von RR am 23. Mai 2024
Thank you for taking the time to review our hotel, Your comments will be shared to better our service here and we hope we can welcome you back soon

2/10 – Ungenügend

Mary

Gut: Personal & Service und Zustand der Unterkunft
The location was great BUT YOUR SERVICE WAS A RIP OFF. I paid for a King Suite, with working area, large couch 450 sq foot room and I received a standard 2 bed room at the price of a King Suite because your picture detail did not correspond what you default back to on the room detail. My fault for being in a hurry and the hotel couldn't help because YOU made the reservation and YOU have no number to call. Total rip off and lousy service = 1st time used your service and I won't make mistake again. SHAM
Aufenthalt von 2 Nächten im Mai 2024
Antwort von RR am 23. Mai 2024
Thank you for taking the time to review our hotel.I know we spoke in person regarding what was booked and what you got as we did clarify with you over the phone and in person that you did in fact book a room with two queens beds and did not book our king deluxe room and I am sorry if being told this twice was not clear enough and sorry you feel this way and hope we can welcome you back here for a better stay.

10/10 – Hervorragend

Daniel

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean property. Nice staff. Bar was never open.
Aufenthalt von 1 Nacht im April 2024
Antwort von rr am 17. Mai 2024
Thank you for taking the time to review our hotel, we are glad you enjoyed your stay with us and hope we can welcome you back soon!

10/10 – Hervorragend

Angela

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location near wineries and downtown area.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von rr am 17. Mai 2024
Thank you for taking the time to review our hotel, we are glad you enjoyed your stay with us and hope we can welcome you back soon!

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great customer service from the front desk staff
Aufenthalt von 1 Nacht im Mai 2024
Antwort von rr am 17. Mai 2024
Thank you for taking the time to review our hotel, we are glad you enjoyed your stay with us and hope we can welcome you back soon!

2/10 – Ungenügend

Heather

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
This does not feel like a Hilton property. Would not allow points to be applied to Hilton Honors. Staff was indifferent. Loud AC, other motor (elevator) consistent all night, horrible view, toilet broken and ran all night. We tried to fix. Not standard leaky toilet. Actually needs parts replaced. No apologies or offers to correct.
Antwort von rr am 14. Mai 2024
I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

8/10 – Gut

Aimee

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von rr am 14. Mai 2024
Thank you for taking the time to review our hotel, Your comments will be shared with our staff as we are so happy you enjoyed your stay with us! We look forward to welcoming you back soon!

10/10 – Hervorragend

Carla

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von RR am 12. Mai 2024
Thank you for taking the time to review our hotel, we are happy to hear you enjoyed your stay with us and we hope to welcome you back soon.

10/10 – Hervorragend

Randy

Gut: Sauberkeit und Ausstattung
Great
Aufenthalt von 2 Nächten im März 2024
Antwort von rr am 11. Mai 2024
Thank you for taking the time to review our hotel, we are glad you enjoyed your stay and hope we can welcome you back soon!

6/10 – Okay

Chanelle

Mit dem Partner gereist
Gut: Personal & Service
The pool is ridiculously dirty, the toilet in the room wouldn't flush. Everything else was decent.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von RR am 7. Mai 2024
Thank you for taking the time to review our hotel, we thank you for these comments as they help us improve our offerings and we hope we can welcome you back.

6/10 – Okay

James, Trabuco Canyon

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gave us 2 doubles instead of the king we requested. TV was not working, in room safe locked. Property very nice. Very disappointed this property felt the need to charge for parking. Just raise the price please and give free parking.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von RR am 7. Mai 2024
Thank you for taking the time to review our hotel, we thank you for these comments as they help us improve our offerings and we hope we can welcome you back.

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von RR am 7. Mai 2024
Thank you for taking the time to review our hotel, we are glad you enjoyed your stay with us and we hope to welcome you back soon!

10/10 – Hervorragend

Miju

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice experience in Temecula. This hotel serves nice quality.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von RR am 4. Mai 2024
Thank you so much for taking the time to review our hotel and for choosing to stay with us! we are so glad you enjoyed your stay and hope to welcome you back soon

8/10 – Gut

Vernon

Mit der Familie gereist
nice place to stay!!
Aufenthalt von 1 Nacht im April 2024
Antwort von RR am 4. Mai 2024
Thank you so much for taking the time to review our hotel and for choosing to stay with us! we are so glad you enjoyed your stay and hope to welcome you back soon

6/10 – Okay

wendy

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Nice property; poor service
Aufenthalt von 1 Nacht im April 2024
Antwort von rr am 1. Mai 2024
Thank you for taking the time to review the hotel! we hope we can welcome you back for a better experience

10/10 – Hervorragend

Lisa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von RR am 4. Mai 2024
Thank you so much for taking the time to review our hotel and for choosing to stay with us! we are so glad you enjoyed your stay and hope to welcome you back soon

8/10 – Gut

Ron

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Two thumbs up
Aufenthalt von 1 Nacht im April 2024
Antwort von RR am 30. Apr. 2024
Thank you for taking the time to review our hotel, we are glad you enjoyed your stay with us and hope to welcome you back soon

10/10 – Hervorragend

Joseph

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
location
Aufenthalt von 1 Nacht im April 2024
Antwort von rr am 26. Apr. 2024
Thank you taking the time to review our hotel. We are so glad to hear you enjoyed your stay with us and we hope to welcome you back soon!

2/10 – Ungenügend

Paul

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Upon check in I discovered significant amounts of blood spattered across the floor and ac unit. Discussions with staff were unhelpful and rude. Matter is being investigated by the Riverside County Dept of Environmental Health and Safety due to other incidences at property also.
Aufenthalt von 1 Nacht im April 2024
Antwort von rr am 22. Apr. 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.

10/10 – Hervorragend

Greg

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice clean room and the check in/out was quick and easy. They granted early check in which is always nice. I’d stay here again.
Aufenthalt von 1 Nacht im April 2024
Antwort von rr am 18. Apr. 2024
Thank you for taking the time to review our hotel. We are glad you enjoyed your stay with us and hope to welcome you back soon!

6/10 – Okay

Nikeia

Mit einer Gruppe gereist
Verbesserungswürdig: Ausstattung
I didmt like thst that the rooms weren't inside but an outside room. It seemed more like motel vibe
Aufenthalt von 2 Nächten im Februar 2024
Antwort von RR am 18. Apr. 2024
Hello thank you for taking the time to review the hotel. I know when it comes to us that travel a lot we may get our hotels mixed up as this might be the case as all of our hotel rooms are actually inside the hotel with nothing leading or being outside so I may think this might be the case of wrong hotel but I hope we can welcome you here one day so you are able to see our beautiful property for what it has to offer.

2/10 – Ungenügend

Jeffrey

Aufenthalt von 2 Nächten im April 2024
Antwort von RR am 7. Mai 2024
Thank you for taking the time to review our hotel, we thank you for these comments as they help us improve our offerings and we hope we can welcome you back.

8/10 – Gut

Briana

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had a good stay, very nice place and neat. Would definitely go again
Aufenthalt von 1 Nacht im April 2024
Antwort von rr am 18. Apr. 2024
Thank you for taking the time to review our hotel. We are glad you enjoyed your stay with us and hope to welcome you back soon!

8/10 – Gut

Matt

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
When we checked in their systems were down. Staff handled it well and felt bad for them having to deal with irate guest who did not understand.
Aufenthalt von 1 Nacht im April 2024
Antwort von rr am 18. Apr. 2024
Thank you for taking the time to review our hotel. We are sorry your experience was less than satisfying and hope we can make it up to you on a next visit. Please feel free to contact the hotel if you may need anything.

10/10 – Hervorragend

Ayaka

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A
Aufenthalt von 1 Nacht im April 2024
Antwort von rr am 18. Apr. 2024
Thank you for taking the time to review our hotel. We are glad you enjoyed your stay with us and hope to welcome you back soon!

6/10 – Okay

Ieats

I requested towels to be sent to room on 2nd day of stay and they never came.
Aufenthalt von 2 Nächten im April 2024
Antwort von rr am 10. Apr. 2024
Hello, Thank you for taking the time to review our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.

10/10 – Hervorragend

Mayra

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was very clean is in a great area close to Downtown Temecula and not far from the wineries.
Aufenthalt von 1 Nacht im März 2024
Antwort von rr am 10. Apr. 2024
Thank you for taking the time to review our hotel, we are glad you enjoyed your stay with us and hope to welcome you back soon!

10/10 – Hervorragend

Purva

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von rr am 10. Apr. 2024
Thank you for taking the time to review our hotel, we are glad you enjoyed your stay with us and hope to welcome you back soon!

6/10 – Okay

Shunda R

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Room was very nice, stylish, however there was pieces of hair found all over the room and bathroom which mean it wasn't cleaned good. Carpet in the hallway had pieces of debris as well. Coffe pot did not work. Requested a new one but it took too long to get it so we had too get up, dressed and go downstairs to lobby for complimentary coffee. Lastly, the bed was way to firm. My partner woke up with a back ache.
Aufenthalt von 1 Nacht im April 2024
Antwort von rr am 10. Apr. 2024
Hello, Thank you for taking the time to review our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.

10/10 – Hervorragend

John, Paradise Valley

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very new and clean
Aufenthalt von 1 Nacht im April 2024
Antwort von rr am 10. Apr. 2024
Thank you for taking the time to review our hotel, we are glad you enjoyed your stay with us and hope to welcome you back soon!

10/10 – Hervorragend

Carmen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is one of the newest in Temecula. The receptionist was very accommodating and gave us connecting rooms as we were traveling with children. The staff was friendly and greeted us as we passed by. Even though the room didn’t include breakfast they do offer it at a separate price. The rooms are spacious and modern. I do recommend this hotel for business travelers and families looking to stay a night or two.
Aufenthalt von 1 Nacht im April 2024
Antwort von rr am 4. Apr. 2024
Thank you for taking the time to review our hotel, we are glad you enjoyed your stay with us and we look forward to welcoming you back soon!

10/10 – Hervorragend

Jazel

Aufenthalt von 1 Nacht im März 2024
Antwort von rr am 26. Apr. 2024
Thank you taking the time to review our hotel. We are so glad to hear you enjoyed your stay with us and we hope to welcome you back soon!

2/10 – Ungenügend

James

Restaurant closed early, befor advertised time. Elctronic doors did not fully open as i exited to find dinner, and i hurt my shoulders.
Aufenthalt von 1 Nacht im April 2024
Antwort von rr am 4. Apr. 2024
Thank you for taking the time to review our hotel, we are glad you enjoyed your stay with us and we look forward to welcoming you back soon!

10/10 – Hervorragend

Kathy, Long Beach

Mit der Familie gereist
Only there one night, but all good.
Aufenthalt von 1 Nacht im März 2024
Antwort von rr am 1. Apr. 2024
Thank you for taking the time to review our hotel, Your comments will be shared with our staff as we are so happy you enjoyed your stay with us! We look forward to welcoming you back soon!

10/10 – Hervorragend

Scott

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great staff !
Aufenthalt von 1 Nacht im März 2024
Antwort von rr am 1. Apr. 2024
Thank you for taking the time to review our hotel, Your comments will be shared with our staff as we are so happy you enjoyed your stay with us! We look forward to welcoming you back soon!

10/10 – Hervorragend

Timothy

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Great rooms, the layout is confusing. The hotel is basically a big U with the elevator in the beginning. Getting to the room was longer than expected if you are on the back side. Breakfast was ok,( it was at an extra cost) very friendly staff just the layout and parking was a big miss.
Aufenthalt von 1 Nacht im März 2024
Antwort von rr am 1. Apr. 2024
Thank you for taking the time to review our hotel, Your comments will be shared with our staff as we are so happy you enjoyed your stay with us! We look forward to welcoming you back soon!

10/10 – Hervorragend

Jason

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location and staff. Alan the bartender was very helpful and friendly.
Aufenthalt von 1 Nacht im März 2024
Antwort von rr am 1. Apr. 2024
Thank you for taking the time to review our hotel, Your comments will be shared with our staff as we are so happy you enjoyed your stay with us! We look forward to welcoming you back soon!

10/10 – Hervorragend

Lucy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von rr am 1. Apr. 2024
Thank you for taking the time to review our hotel, Your comments will be shared with our staff as we are so happy you enjoyed your stay with us! We look forward to welcoming you back soon!

8/10 – Gut

Denise

Aufenthalt von 1 Nacht im März 2024
Antwort von rr am 18. Apr. 2024
Thank you for taking the time to review our hotel. We are glad you enjoyed your stay with us and hope to welcome you back soon!

4/10 – Schlecht

Julie

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
We walked to town and could not use our keys to access the back doors. We told the front desk and she dryly said sorry. The bar service was friendly. The man checking us in was also not helpful and lacked personality
Aufenthalt von 1 Nacht im März 2024
Antwort von rr am 30. März 2024
Hello, Thank you for taking the time to review our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.

8/10 – Gut

Austin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
$10 for parking in a parkade that isn’t even gated just seems like a money grab. Either provide free parking or put up a gate…. Otherwise was nice. Check in staff wasn’t super friendly.
Aufenthalt von 1 Nacht im März 2024
Antwort von rr am 30. März 2024
Hello, Thank you for taking the time to review our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.

2/10 – Ungenügend

Ghandy

Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im März 2024
Antwort von rr am 30. März 2024
Hello, Thank you for taking the time to review our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.

10/10 – Hervorragend

Shannon

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
overall great stay. Kind of sucks if you want to check in a little early they want you to pay but overall nice clean hotel.
Aufenthalt von 1 Nacht im März 2024
Antwort von rr am 26. März 2024
Thank you for taking the time to review our hotel, we are glad you enjoyed your stay with us and hope to welcome you back soon!

4/10 – Schlecht

Adam

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
They wanted to charge us $50 to check in 30 mins before 2pm even though we were paying an additional $75 for our service animal to be with us and only needed to drop our bags off at the room. Also ridiculous that they charge for parking. Definitely would not stay here again.
Aufenthalt von 1 Nacht im März 2024
Antwort von rr am 26. März 2024
Hello, Thank you for taking the time to review our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.

4/10 – Schlecht

denisa

Mit einer Gruppe gereist, Mit der Familie gereist
Hair in the shower, dirty and stained carpet, dirty coffee machine, dust on furniture and appliances. Yuck!
Aufenthalt von 1 Nacht im März 2024
Antwort von rr am 25. März 2024
Hello, Thank you for taking the time to review our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience.