Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
531 von insgesamt 2408 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
531
445 von insgesamt 2408 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
445
490 von insgesamt 2408 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
490
474 von insgesamt 2408 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
474
468 von insgesamt 2408 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
468
6,6/10
Sauberkeit
7,0/10
Personal & Service
5,8/10
Ausstattung
5,8/10
Zustand der Unterkunft
6,2/10
Umweltfreundlichkeit
Bewertungen
8/10 – Gut
Arthur Daniel Gerhard
14. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr gutes Preis-Leistungsverhältnis
Arthur Daniel Gerhard
Aufenthalt von 3 Nächten im März 2024
Antwort von A.S Assistant General Manager am 15. Apr. 2024
Dear Arthur Daniel, thank you for staying with us and sharing your experience. We really appreciate your feedback and the score you have given us. Please, feel very welcome in your next trip to Tampa.
4/10 – Schlecht
Christina
Geschäftlich gereist
6. März 2024
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Es ist ein altes Hotel das dringend renoviert werden muss. Frühstück schlecht und es gibt keine Zimmer mit Aussicht. Nur Innenhof
Christina
Aufenthalt von 1 Nacht im März 2024
Antwort von A.S Assistant General Manager am 10. März 2024
Dear Christina, thank you for staying with us and sharing a review about your recent stay. We really appreciate your feedback, and we sincerely apologize for any inconvenience. Please, fell very welcome in your next visit to Tampa.
6/10 – Okay
Thomas
26. Feb. 2024
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Flughafenhotel
Keine Roomservice, Sauberkeit unzureichend.
Thomas
Aufenthalt von 2 Nächten im Februar 2024
Antwort von A.S Assistant General Manager am 27. Feb. 2024
Dear Thomas, thank you for staying with us and sharing this information; all your concerns will be addressed. We really appreciate the score you have given us.
6/10 – Okay
JUERG
1. Juli 2023
JUERG
Aufenthalt von 1 Nacht im Juni 2023
Antwort von A.S Front Office Manager am 4. Juli 2023
Dear Juerg, thank you for staying with us and sharing a review about your recent experience. We sincerely apologize for the inconvenience we have caused you during your stay. We really appreciate the score you have given us.
8/10 – Gut
Nina
16. Apr. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nina
Aufenthalt von 2 Nächten im April 2023
Antwort von A.S Front Office Manager am 6. Mai 2023
Dear Nina, thank your for staying with us and sharing a review about your recent stay. We sincerely apologize for any inconvenience we have cause you; all your concerns will be addressed immediately. We really appreciate the score you have given us.
2/10 – Ungenügend
Rüdiger
1. März 2023
Rüdiger
Aufenthalt von 1 Nacht im Februar 2023
Antwort von A.S Front Office Manager am 9. März 2023
Dear rudige, thank you for staying with us and sharing a review about your recent experience. We really appreciate the score you have given us. Please, feel very welcome in your next visit to Tampa.
10/10 – Hervorragend
Mathias
Mit der Familie gereist
25. Feb. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nettes Personal
Mathias
Aufenthalt von 1 Nacht im Februar 2023
Antwort von A.S Front Office Manager am 27. Feb. 2023
Dear Mathias, thank you for staying with us and sharing a review about your recent stay. We really appreciate the score you have given us.
8/10 – Gut
Thomas
Mit dem Partner gereist
9. Dez. 2022
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Gut für eine Nacht, Nur 5 Autominuten zum Flughafen
Thomas
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von A.S Front Office Manager am 10. Dez. 2022
Dear Thomas, thank you for staying with us and sharing a review about your recent stay. We are so glad that our staff made your stay more enjoyable. Please, feel very welcome in your next visit to Tampa.
6/10 – Okay
Jutta
Mit der Familie gereist
27. Aug. 2022
In die Jahre gekommenes Hotel nicht sehr ansprechend und sauber
Jutta
Aufenthalt von 1 Nacht im August 2022
Antwort von A.S Front Office Manager am 27. Aug. 2022
Dear Juttam thank you for staying with us and sharing a review about your recent stay.
8/10 – Gut
Fritz
Mit dem Partner gereist
26. Mai 2022
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gut:
-Hotel in Nähe Airport
-Preiswert
-Rasches Einchecken
Problem:
-Fehlender Shuttle Service zum Hotel nach 10.00 p.a,
Fritz
Aufenthalt von 1 Nacht im Mai 2022
Antwort von A.S Front Office Manager am 11. Juni 2022
Dear Fritz, thank you for staying with us and sharing a review about your recent stay. We really appreciate the score you have given us. Please, feel very welcome in your next visit to Tampa.
6/10 – Okay
Sharif
Mit dem Partner gereist
27. Mai 2024
Gut: Personal & Service und Zustand der Unterkunft
No microwave in my room but pool was clean beds soft hot water the breakfast was ok and the hotel is close to everything…
Sharif
Aufenthalt von 2 Nächten im Mai 2024
2/10 – Ungenügend
Deborah
Geschäftlich gereist
26. Mai 2024
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
That place is old it’s needs to be updated. Overall it was clean and the staff was very friendly
Deborah
Aufenthalt von 2 Nächten im Mai 2024
6/10 – Okay
Daniel
26. Mai 2024
I reserved view of the city and they didn’t give me that.
Daniel
Aufenthalt von 2 Nächten im Mai 2024
6/10 – Okay
Keisha
26. Mai 2024
Gut: Personal & Service und Ausstattung
Needs updating
Keisha
Aufenthalt von 1 Nacht im Mai 2024
4/10 – Schlecht
Isaac
Geschäftlich gereist
25. Mai 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Terrible facility
Isaac
Aufenthalt von 1 Nacht im Mai 2024
10/10 – Hervorragend
felix
Mit dem Partner gereist
24. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All good.
felix
Aufenthalt von 1 Nacht im Mai 2024
Antwort von A.S Assistant General Manager am 25. Mai 2024
Dear felix, thank you for staying with us and sharing your experience. We really appreciate the score you have given us. Please, feel very welcome in your next visit to Tampa.
4/10 – Schlecht
William
Mit der Familie gereist
24. Mai 2024
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Room was not cared for. Holes and paint pealing. .. dirty stained furniture. Nasty bathroom. Lobby was nice
William
Aufenthalt von 1 Nacht im Mai 2024
Antwort von A.S Assistant General Manager am 25. Mai 2024
Dear William, thank you for staying with us and sharing your experience. We sincerely apologize for the inconvenience caused to you during your stay; all your concerns will be addressed immediately.
2/10 – Ungenügend
Manuel
22. Mai 2024
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Ghetto property… nothing like the other Ramadas I’ve stayed.
Manuel
Aufenthalt von 1 Nacht im April 2024
Antwort von A.S Assistant General Manager am 25. Mai 2024
Dear Manuel, thank you for staying with us and sharing your experience. We sincerely apologize for the inconvenience caused to you during your stay; all your concerns will be addressed immediately.
4/10 – Schlecht
Gary
Mit dem Partner gereist, Mit einer Gruppe gereist
22. Mai 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Old and poorly maintained property. Our room had low water pressure in the shower, the air conditioner was hard to regulate and didn’t get cold enough and the breakfast was just okay (waffles - that you had to stand in a long line for - yogurt and toast/bagel the only choices).
Gary
Aufenthalt von 1 Nacht im Mai 2024
Antwort von A.S Assistant General Manager am 25. Mai 2024
Dear Gary, thank you for staying with us and sharing your experience. We sincerely apologize for the inconvenience caused to you during your stay; all your concerns will be addressed immediately.
10/10 – Hervorragend
Paige
Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
22. Mai 2024
Gut: Sauberkeit, Personal & Service und Ausstattung
The pool closed down to early. They need longer pool hours.
Paige
Aufenthalt von 3 Nächten im Mai 2024
Antwort von A.S Assistant General Manager am 25. Mai 2024
Dear Paige, thank you for staying with us and sharing your experience. We really appreciate the score you have given us. Please, feel very welcome in your next visit to Tampa.
6/10 – Okay
April
Mit der Familie gereist
20. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The fact that I was supposed to get a partial refund for the first night for the TV not working the entire time never happened and I still have yet to get my $100 deposit back yet
April
Aufenthalt von 1 Nacht im Mai 2024
Antwort von A.S Assistant General Manager am 25. Mai 2024
Dear April, thank you for staying with us and sharing your experience. We sincerely apologize for the inconvenience caused to you during your stay; all your concerns will be addressed immediately. The security deposit is released upon check out.
10/10 – Hervorragend
Marta
Mit der Familie und kleinen Kindern gereist
20. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great
Marta
Aufenthalt von 1 Nacht im Mai 2024
Antwort von A.S Assistant General Manager am 25. Mai 2024
Dear Marta, thank you for staying with us and sharing your experience. We really appreciate the score you have given us. Please, feel very welcome in your next visit to Tampa.
10/10 – Hervorragend
Kathleen
17. Mai 2024
Great price, convenient to airport
Kathleen
Aufenthalt von 1 Nacht im Mai 2024
Antwort von A.S Assistant General Manager am 25. Mai 2024
Dear Katheleen, thank you for staying with us and sharing your experience. We really appreciate the score you have given us. Please, feel very welcome in your next visit to Tampa.
8/10 – Gut
Hal
16. Mai 2024
Good restaurants
Hal
Aufenthalt von 7 Nächten im Mai 2024
Antwort von A.S Assistant General Manager am 16. Mai 2024
Dear Hal, thank you for staying with us and sharing your experience with us. We really appreciate the score you have given us. Please, feel very welcome in your next visit to Tampa.
6/10 – Okay
Julie
Geschäftlich gereist
16. Mai 2024
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
My TV was very old. It had a line going through at the entire time. Room was very cold not updated needs a little warmth. The hallway is dark and gloomy. It’s a very outdated hotel bathrooms are very old water pressure poor
Julie
Aufenthalt von 1 Nacht im Mai 2024
Antwort von A.S Assistant General Manager am 17. Mai 2024
Dear Julie, thank you for staying with us and sharing a review about your recent stay. We sincerely apologize for the inconvenience we have caused you; all your concerns will be addressed immediately.
6/10 – Okay
Tania
16. Mai 2024
Verbesserungswürdig: Zustand der Unterkunft
Tania
Aufenthalt von 2 Nächten im Mai 2024
Antwort von A.S Assistant General Manager am 17. Mai 2024
Dear Tania, thank you for staying with us and sharing a review about your recent stay. We sincerely apologize for the inconvenience we have caused you; all your concerns will be addressed immediately.
4/10 – Schlecht
Jose, Port Jervis
Mit der Familie gereist
15. Mai 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was dirty. My feet were black frim. Just the bathroom floor. The shower tiles had goop on it. Never staying here again.
Jose
Aufenthalt von 3 Nächten im April 2024
Antwort von A.S Assistant General Manager am 17. Mai 2024
Dear Jose, thank you for staying with us and sharing a review about your recent stay. We sincerely apologize for the inconvenience we have caused you; all your concerns will be addressed immediately.
10/10 – Hervorragend
Meet
Geschäftlich gereist
13. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good people and good property!
Meet
Aufenthalt von 1 Nacht im Mai 2024
Antwort von A.S Assistant General Manager am 14. Mai 2024
Dear Meet, thank you for sharing your experience with us. We really appreciate the score you have given us. Please, feel very welcome in your next visit to Tampa.
8/10 – Gut
Veronica
13. Mai 2024
Gut: Sauberkeit, Personal & Service und Ausstattung
The check in took a little longer than I’d like. In my hotel room there was sharpie drawings in the closet.
Veronica
Aufenthalt von 1 Nacht im Mai 2024
Antwort von A.S Assistant General Manager am 14. Mai 2024
Dear Verónica, thank you for sharing your experience with us. We really appreciate the score you have given us. Please, feel very welcome in your next visit to Tampa.
6/10 – Okay
Bonita
Mit dem Partner gereist
13. Mai 2024
Gut: Zustand der Unterkunft
No microwave in the room.
Bonita
Aufenthalt von 1 Nacht im Mai 2024
Antwort von A.S Assistant General Manager am 14. Mai 2024
Dear Bonita, thank you for sharing your experience with us. We sincerely apologize for the inconvenience we have caused you during your stay; all your concerns will be addressed immediately.
2/10 – Ungenügend
Chip Louis
Mit der Familie gereist
13. Mai 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
. The first room we were assigned smelled like a marijuana party just took place. It was disgusting. I went down and was given another room a few doors down. This smelled better but was run down and hasn’t been updated in many years. No sofa, cheep spring mattresses and the only chair was a cheep desk chair that was stuck in the down position. The linens were the only clean items in the room. The bathrooms were old and the floors were dirty. We did not feel comfortable walking without shoes.
This would be a last resort choice at best. On our way to the elevator we had a nice view of a man sitting in the courtyard picking his feet. We spent two nights at this hotel and it was two nights to many.
Chip Louis
Aufenthalt von 2 Nächten im Mai 2024
Antwort von A.S Assistant General Manager am 14. Mai 2024
Dear Chip Louis, thank you for sharing your experience with us. We sincerely apologize for the inconvenience we have caused you during your stay; all your concerns will be addressed immediately.
6/10 – Okay
john
Geschäftlich gereist
12. Mai 2024
Verbesserungswürdig: Zustand der Unterkunft
I had asked the front desk if I could change rooms after entering and hearing children screaming in the connecting room but was told that I could not because I already entered my assigned room.
john
Aufenthalt von 1 Nacht im Mai 2024
Antwort von A.S Assistant General Manager am 14. Mai 2024
Dear John, thank you for sharing your experience with us. We sincerely apologize for the inconvenience we have caused you during your stay; all your concerns will be addressed immediately.
10/10 – Hervorragend
Jennifer
Mit der Familie und kleinen Kindern gereist
12. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean family friendly
Jennifer
Aufenthalt von 2 Nächten im Mai 2024
Antwort von A.S Assistant General Manager am 14. Mai 2024
Dear Jennifer, thank you for sharing your experience with us. We really appreciate the score you have given us. Please, feel very welcome in your next visit to Tampa.
2/10 – Ungenügend
Lisa, Arlington
12. Mai 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
This place was terrifying and should be shut down or completely renovated. I made it to the front door and then walked out because it was not good .. by not good I was afraid of catching something or much worse
Lisa
Aufenthalt von 1 Nacht im Mai 2024
Antwort von A.S Assistant General Manager am 14. Mai 2024
Dear Lisa, thank you for sharing your experience with us. We sincerely apologize for the inconvenience we have caused you during your stay; all your concerns will be addressed immediately.
10/10 – Hervorragend
Cynthia
Mit der Familie und kleinen Kindern gereist
12. Mai 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Fast checkin
Cynthia
Aufenthalt von 1 Nacht im Mai 2024
Antwort von A.S Assistant General Manager am 14. Mai 2024
Dear Cynthia, thank you for sharing your experience with us. We realty appreciate the score you have given us. Please, feel very welcome in your next visit to Tampa.
6/10 – Okay
Lucia
11. Mai 2024
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Central location for the purposes of my trip. Close to St Joseph’s Hospital for visiting a family member and close to the interstate to be able to hop over to Brandon for a graduation.
There was some awful noise, I couldn’t tell if it was the pipes in the wall or if someone was doing some construction work at 8:30 on a Saturday morning.
The room was clean though dated. Linens were fresh and plentiful.
Lucia
Aufenthalt von 1 Nacht im Mai 2024
Antwort von A.S Assistant General Manager am 14. Mai 2024
Dear Lucia, thank you for sharing your experience with us. We realty appreciate the score you have given us. Please, feel very welcome in your next visit to Tampa.
4/10 – Schlecht
Shelley, Stettler
Mit dem Partner gereist
11. Mai 2024
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Beds were comfy.
Shelley
Aufenthalt von 1 Nacht im März 2024
Antwort von A.S Assistant General Manager am 14. Mai 2024
Dear Shelley, thank you for sharing your experience with us. We realty appreciate the score you have given us. Please, feel very welcome in your next visit to Tampa.
10/10 – Hervorragend
Claudia
11. Mai 2024
Gut: Ausstattung
Fantástico
Claudia
Aufenthalt von 2 Nächten im Mai 2024
Antwort von A.S Assistant General Manager am 14. Mai 2024
Dear Claudia, thank you for sharing your experience with us. We really appreciate the score you have given us. Please, feel very welcome in your next visit to Tampa.
8/10 – Gut
Alyssa
Mit dem Partner gereist
11. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is so close to the airport! With a late night arrival it was perfect to just pop in and head to bed. The breakfast in the morning was great to send us on our way. Public bus stops right in front of the hotel, very convenient to get to the cruise terminal. Overall, a great hotel at a great value.
Alyssa
Aufenthalt von 1 Nacht im Mai 2024
Antwort von A.S Assistant General Manager am 14. Mai 2024
Dear Alyssa, thank you for sharing your experience with us. We realty appreciate the score you have given us. Please, feel very welcome in your next visit to Tampa.
6/10 – Okay
Ryan
10. Mai 2024
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
This place is a mix bag. My bed was awesome, the was mostly clean and the staff at the front desk was pretty good. The negative was the baby cockroach in the bathroom, all the garbage in front of my hotel room on the first floor (go to the front of the hotel on the 2nd floor and look down over the closed restaurant) and gum and crap all over the floor. This place needs a really deep clean and paint. That would help a lot and would be cheap to implement.
Ryan
Aufenthalt von 3 Nächten im Mai 2024
Antwort von A.S Assistant General Manager am 10. Mai 2024
Dear Ryan, thank you for staying with us and sharing a review about your recent experience. We sincerely apologize for the inconvenience we have caused you during your stay; all your concerns will be addressed immediately.
4/10 – Schlecht
Theodore
9. Mai 2024
Old with deferred maintenance.
Theodore
Aufenthalt von 1 Nacht im Mai 2024
Antwort von A.S Assistant General Manager am 10. Mai 2024
Dear Theodore, thank you for staying with us and sharing a review about your recent experience. We sincerely apologize for the inconvenience we have caused you during your stay; all your concerns will be addressed immediately.
10/10 – Hervorragend
shera, Port St. Lucie
9. Mai 2024
Gut: Sauberkeit und Personal & Service
shera
Aufenthalt von 1 Nacht im Mai 2024
Antwort von A.S Assistant General Manager am 14. Mai 2024
Dear Shera, thank you for sharing your experience with us. We really appreciate the score you have given us. Please, feel very welcome in your next visit to Tampa.
4/10 – Schlecht
Amaya, Keller
Mit der Familie gereist
7. Mai 2024
Verbesserungswürdig: Sauberkeit und Personal & Service
We didn’t have hot water even when they switched rooms 3 times. Some staff was friendly but others were even rude. Rooms not very clean and carpet disgusting
Amaya
Aufenthalt von 1 Nacht im März 2024
Antwort von A.S Assistant General Manager am 10. Mai 2024
Dear Amaya, thank you for staying with us and sharing a review about your recent experience. We sincerely apologize for the inconvenience we have caused you during your stay; all your concerns will be addressed immediately.
4/10 – Schlecht
john
Geschäftlich gereist
7. Mai 2024
Had to wait nearly an hour to check in but I was told there was a convention of some sort in town.
john
Aufenthalt von 1 Nacht im Mai 2024
4/10 – Schlecht
Alfred
6. Mai 2024
Alfred
Aufenthalt von 1 Nacht im April 2024
10/10 – Hervorragend
Ilianis
6. Mai 2024
Gut: Zustand der Unterkunft
Muy tranquila y segura
Ilianis
Aufenthalt von 1 Nacht im Mai 2024
Antwort von A.S Assistant General Manager am 7. Mai 2024
Dear Llianis, thank you for your feedback. We really appreciate the score you have given us. Please, feel very welcome in your next visit to Tampa.
4/10 – Schlecht
NISHA
6. Mai 2024
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Very old hotel with old furniture. Styrofoam plates and cups for hot food and drinks which would melt into food.
NISHA
Aufenthalt von 1 Nacht im April 2024
Antwort von A.S Assistant General Manager am 7. Mai 2024
Dear Nisha, thank you for your feedback. We sincerely apologize for the inconvenience we have caused you; all your concerns will be addressed immediately.
6/10 – Okay
Andrew
Mit dem Partner gereist
6. Mai 2024
Gut: Personal & Service und Ausstattung
Dirty pool
Andrew
Aufenthalt von 1 Nacht im Mai 2024
Antwort von A.S Assistant General Manager am 7. Mai 2024
Dear Andrew, thank you for your feedback. We sincerely apologize for the inconvenience we have caused you; all your concerns will be addressed immediately.
10/10 – Hervorragend
Joel
6. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good customer service. Clean room.
Joel
Aufenthalt von 3 Nächten im Mai 2024
Antwort von A.S Assistant General Manager am 7. Mai 2024
Dear Joel, thank you for your feedback. We really appreciate the score you have given us. Please, feel very welcome in your next visit to Tampa.
4/10 – Schlecht
Dailyn Somoza
Mit der Familie gereist
6. Mai 2024
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Was not as expected, i would not recommend it
Dailyn Somoza
Aufenthalt von 4 Nächten im Mai 2024
Antwort von A.S Assistant General Manager am 7. Mai 2024
Dear Daylin somoza, thank you for your feedback. We sincerely apologize for the inconvenience we have caused you; all your concerns will be addressed immediately.