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Bewertungen von Hotel Haya

4 out of 5
Hotel Haya
1412 E. 7th Avenue, Tampa, FL

Bewertungen

9,4

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122 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 8 - Gut" "
44 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 6 - Okay" "
23 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
29 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,4/10

Personal & Service

9,2/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2023

10/10 – Hervorragend

Friederike

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr schönes Hotel. Nette Mitarbeiter und ein schöner Pool. Abends ist sehr viel los auf der Straße. Im Zimmer war es aber sehr ruhig.
Aufenthalt von 1 Nacht im September 2022

10/10 – Hervorragend

Weiwei

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It's a very lively neibghourhood, the hotel is very tasteful and the staff are super helpful.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Services am 24. Mai 2024
Thank you for your feedback. We are glad you enjoyed your stay. Hope to see you back again soon!

10/10 – Hervorragend

David, Hudson

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Lovely property in a great area
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Guest Services am 23. Mai 2024
Thank you! We are glad you enjoyed your stay with us. We hope to see you back again soon!

10/10 – Hervorragend

Hadassah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Guest Services am 22. Mai 2024
Thank you! We are glad you enjoyed your stay with us. Hope to see you back again soon!

2/10 – Ungenügend

Kazzandra

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
This hotel is very deceiving. Felt very unsafe and disappointed. Our shower was filthy and the water would pool up to your ankles. We had to shower with shoes on because it was slick and slimy. Seemed like the staff had never cleaned it before. Not to mention, other areas of the room was unclean and rusty. In order to have housekeeping, you had to book a day prior and we went to the front desk to get fresh towels and waited 2 hours for them to get delivered after reminding them. It seemed like there were hardly any staff members available and it seemed pretty empty. We tried to cancel our second night through Expedia and they were waiting to hear back from the hotel for confirmation. Of course, the hotel never got back to them and we were unable to get out of the second night. Front desk never greeted but the valet employees were friendly. There is also no self parking and a $35 fee for overnight parking. We will never come back here again and do not recommend. The town also seemed ghetto and there were police talking to a homeless man out front as soon as we pulled up. Would not recommend.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Services am 22. Mai 2024
Thank you for sharing your recent experience with us and we sincerely apologize that your stay did not meet your expectations. We appreciate your feedback about the cleanliness of your room and timeliness of your towel delivery. That is certainly not our standard and we will be using your review as a training tool for our team. Thank you again for taking the time to provide us with your feedback.

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
First rate Hotel & staff . A beautiful Hotel with fabulous style ! A wonderful place to stay in Ybor City , great location. Great bar & restaurant ! All the services you would want in a great Hotel !!
Aufenthalt von 2 Nächten im März 2024
Antwort von Guest Services am 21. Mai 2024
Thank you! We are so glad you enjoyed your stay with us! We hope to see you back again soon!

10/10 – Hervorragend

Stefanie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We only stayed at Hotel Haya for one night. The staff was friendly and the hotel was clean. Hotel Haya had been remodeled very tastefully. The only issue we had was that we could hear people talking in the hallway at all times of the night.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Services am 20. Mai 2024
I do apologize about the noise. We are glad you still enjoyed your stay with us. We hope to see back again soon.

4/10 – Schlecht

Audrey

Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Outdated rooms! Terrible beds! No coffee pot in room. Overpriced snacks and refrigerator items. Outrageous prices in the bar for wine and beer. Was there for a wedding. Dinner was terrible!!!! Had chicken and rice. No vegetable. Food was Luke warm! Only nice thing was the pool. Too few glasses in the room!!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Guest Services am 22. Mai 2024
Thank you for your feedback! We sincerely apologize that your stay was not up to our standards. We have addressed your concerns with our management team. We look forward to the opportunity to impress you in the future!

6/10 – Okay

Ingrid Theresa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is beautiful. The dining, coffee shop and bar options are very good. The rooms were not the cleanest, by far. While the housekeeping staff was very pleasant, they neglected to mop the bathrooms daily (not at all during our 4 night stay!), we had to ask for clean washclothes, bath gel, and body lotion every day. We even tipped $5-$10 per day in hopes of getting minimal housekeeping without having to ask. The front desk staff was bland. They rarely greeted us upon entry and ext each day (we spent 4 nights here!). The bell staff, restaurant and bar staff, and security were all very pleasant. Consistently so. Just an FYI...while we were waiting on the trolley one afternoon, we heard a staff member from another bar state repeatedly on a phone call that he was picking up chicken from Publix to take to the manager at Hotel Haya, then going for a swim at the Haya pool. We later saw him the hotel pool, then a few hours later working security at the bar down the street. Is the Hotel Haya pool for the guests, or open to the public? Its was very crowded. Also, is the entry fee a chicken lunch to the manager?
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Guest Services am 22. Mai 2024
Thank you for taking the opportunity to share your recent experience with us. We sincerely apologize for the inconveniences you encountered during your stay. Please rest assured this has been addressed with the team, and will be a learning tool moving forward. At Haya our guests feedback is very critical for our growth. Once again, I sincerely apologize for the inconvenience. We look forward to the opportunity to impress you in the future!

10/10 – Hervorragend

Diamond

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay wish I would’ve stayed longer. Next time will be an extended stay
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Services am 20. Mai 2024
Thank you! We are glad you enjoyed your stay! Hope to see you back again soon!

8/10 – Gut

Christopher

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was friendly but didn’t voluntarily give much info about hotel services or the area
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Guest Services am 20. Mai 2024
I'm sorry to hear that. Thank you for your feedback. We hope you still enjoyed your stay and hope to see you back again soon.

10/10 – Hervorragend

Kenneth

Gut: Sauberkeit und Ausstattung
Love the vibe
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Services am 20. Mai 2024
Thank you! We are glad you enjoyed your stay! Hope to see you back again soon!

10/10 – Hervorragend

Eliot

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Services am 15. Mai 2024
Thank you! We are glad you enjoyed your stay! Hope to see you again soon!

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Guest Services am 15. Mai 2024
Thank you! We are glad you enjoyed your stay! Hope to see you back again soon!

10/10 – Hervorragend

Ebony

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Services am 15. Mai 2024
Thank you! We are so glad you enjoyed your stay! Hope to see you back again soon!

10/10 – Hervorragend

Rolfe, Worthington

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Best hotel in Tampa, FL. The service is the best, and the restaurant is awesome.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Services am 13. Mai 2024
Thank you! We are so glad you enjoyed your stay! We hope to see you back again soon!

10/10 – Hervorragend

August A Catarella

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is the ideal stay in Ybor. Situated right off 7th Ave, this location offers easy access to all the area nightclubs, restaurants, stores, and other attractions. The hotel itself is good value for your money, with plenty of onsite amenities including a pool, restaurant, cafe, and bar. The food, drink, and coffee are competitive with other neighborhood establishments and their Cuban sandwich is one of the best I've ever had! The staff were all super friendly and accommodating. Would return.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Mia Pierre Director of Hotel Operations am 13. Mai 2024
We appreciate you for taking the opportunity to share your kind review with us. Its a great feeling when our guests get the experience of Ybor City and the many amenities the hotel has to offer. We definitely look forward to many more visits. See you soon!

10/10 – Hervorragend

Orieana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Services am 13. Mai 2024
Thank you! We are glad you enjoyed your stay! We hope to see you back again soon!

8/10 – Gut

Rashawn

Gut: Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Guest Services am 13. Mai 2024
Thank you! We are glad you enjoyed your stay! We hope to see you back again soon!

10/10 – Hervorragend

Justin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Guest Services am 13. Mai 2024
Thanks! We are glad you enjoyed your stay! Hope to see you back again soon!

10/10 – Hervorragend

Jennifer

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Nice interior & customer service.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Guest Services am 9. Mai 2024
Thank you! We are glad you enjoyed your stay! Hope to see you back soon!

10/10 – Hervorragend

Samantha

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Guest Services am 10. Mai 2024
Thank you! We are so glad you enjoyed your stay! Hope to see you back again soon!

10/10 – Hervorragend

Bruce

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Services am 8. Mai 2024
Thank you! We are so glad to hear you enjoyed your stay! Hope to see you back again soon!

8/10 – Gut

Victor

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Design and furnishings in my room were rather off modern and did not make for a relaxing setting. Think about what would make a traveler comfortable when walking into their room.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Mia Pierre Director of Hotel Operations am 7. Mai 2024
Thank you for taking the opportunity to share your experience with us. Our design is definitely different than most hotels. However, your feedback is truly appreciated to ensure a comfortable guests stay. Thank you for staying with us.

10/10 – Hervorragend

Peter

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice
Aufenthalt von 3 Nächten im März 2024
Antwort von Front Desk am 7. Mai 2024
Thank you! We are glad you enjoyed your stay!

8/10 – Gut

Safiya

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Mia Pierre Director of Hotel Operations am 7. Mai 2024
We truly appreciate you for sharing your review with us. We hope to welcome you back to Haya when travel brings you back to Tampa!

10/10 – Hervorragend

Donnica

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super nice hotel in the heart of Ybor City!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Mia Pierre Director of Hotel Operations am 7. Mai 2024
We are so fortunate to be in the heart of Ybor City. We are also glad you got the opportunity to enjoy it. See you soon!

8/10 – Gut

Richard

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We love the Hotel. Excellent space. With a charming bar restaurant. Great Breakfast cafe. Room was comfy and modern. The only issue we had is being on the 7th ave side on a Saturday night with graduation parties. I would have chosen an interior facing room. I will book there again in the future!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Mia Pierre Director of Hotel Operations am 7. Mai 2024
Thank you for sharing your feedback about your recent stay with us. I sincerely apologize for the distraction on 7th avenue but appreciate you for giving us another opportunity to serve you when travel brings you back to Tampa. We look forward to your visit!

10/10 – Hervorragend

Lauriano

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everyone was super friendly and helpful. The service at the on site bar was excellent. The location was good and plenty of dining and drinking options around.
Aufenthalt von 2 Nächten im April 2024
Antwort von Mia Pierre Director of Hotel Operations am 7. Mai 2024
We enjoy reading great reviews about our staff service. We appreciate you for taking the time to share your experience with us.

10/10 – Hervorragend

Haylee

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Mia Pierre Director of Hotel Operations am 7. Mai 2024
Thank you for staying at Hotel Haya! We look forward to welcoming you back soon!

10/10 – Hervorragend

Allan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hard to find entrance at night
Aufenthalt von 1 Nacht im April 2024
Antwort von Mia Pierre Director of Hotel Operations am 7. Mai 2024
Thank you for choosing Hotel Haya. We are so glad you had the opportunity to stay with us and also apologize for the difficulty finding the entrance. This opportunity was addressed internally to elevate the appearance to the hotel entrance. Overall, we appreciate your review and hope to serve you again.

2/10 – Ungenügend

pamela, brandon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a very bad experience that while our car was parked with the valet (there is no hotel parking) our car was badly vandalized and the valet manager said it would be taken care of with their insurance. After trying to get communications back and forth the ins company denied our claim. We were very disappointed as this is a very nice hotel. Would not recommend this hotel because of this,
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Mia Pierre Director of Hotel Operations am 7. Mai 2024
Thank you for taking the opportunity to share your recent experience with us. I sincerely apologize for your overall experience with valet. We strive to provide an exceptional experience but unfortunately have fallen short during an uneventful incident. Please rest assure this matter has been addressed internally. Please do not hesitate to contact the hotel for further concerns.

10/10 – Hervorragend

Diana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Mia Pierre Director of Hotel Operations am 4. Mai 2024
We are definitely located in the heart of Ybor City. We are glad your stay was great with us and truly appreciate the time to share your review.

10/10 – Hervorragend

Mounir

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Mia Pierre Director of Hotel Operations am 4. Mai 2024
We appreciate the time taken to share your review with us. We look forward to hosting you again!

8/10 – Gut

Christina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Mia Pierre Director of Hotel Operations am 4. Mai 2024
Thank you for choosing Hotel Haya. We are glad to hear your stay was enjoyable and look forward to many more visits.

10/10 – Hervorragend

Rochelle-Love, Davenport

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel felt so modern. The staff was helpful. The room was clean. One night was enough for me to have a good night there.
Aufenthalt von 1 Nacht im April 2024
Antwort von Mia Pierre Director of Hotel Operations am 7. Mai 2024
Thank you for staying at Hotel Haya. It was a pleasure hosting you!

10/10 – Hervorragend

Erika

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Mia Pierre Director of Hotel Operations am 7. Mai 2024
We are also glad you got the opportunity to enjoy your stay with us. We hope to see you soon!

10/10 – Hervorragend

Timothy

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place
Aufenthalt von 3 Nächten im April 2024
Antwort von Mia Pierre Director of Hotel Operations am 4. Mai 2024
I am glad you have enjoyed the ambiance of the hotel. We appreciate your review with us.

10/10 – Hervorragend

Edward

Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Srevices am 20. Mai 2024
Thank you! We are glad you enjoyed your stay with us! we hope to see you back again soon!

10/10 – Hervorragend

John

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay
Aufenthalt von 2 Nächten im April 2024
Antwort von Mia Pierre Director of Hotel Operations am 4. Mai 2024
We are so glad to hear your stay was great! We appreciate your feedback and hope to see you again at Haya.

8/10 – Gut

Curt

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Room was a weird layout, poor water pressure, very loud at night, pool is mostly shaded, trolley very close, walkable to YBOR
Aufenthalt von 3 Nächten im April 2024
Antwort von Mia Pierre Director of Hotel Operations am 7. Mai 2024
Thank you for sharing the experience of Ybor City. We are so glad you got to enjoy the city and appreciate your feedback about the rooms. We look forward to many more travels.

10/10 – Hervorragend

Geoffrey, Pittsboro

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved our stay at Hotel Haya! The hotel and property were perfect. We will definitely come back again on our next trip to Tampa!!
Aufenthalt von 3 Nächten im April 2024
Antwort von Mia Pierre Director of Hotel Operations am 4. Mai 2024
I am very excited you have enjoyed your stay with us and will be coming back to visit Haya. We look forward to providing another perfect stay! See you soon!

10/10 – Hervorragend

Fernando

Aufenthalt von 1 Nacht im April 2024
Antwort von Mia Pierre Director of Hotel Operations am 18. Mai 2024
Thank you for taking the opportunity to share your recent review with us. We appreciate you for choosing Hotel Haya and look forward to welcoming you back again soon.

10/10 – Hervorragend

Kevin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Just missing a coffee machine in the room, otherwise great accommodations. Need my morning, in the room, coffee.
Aufenthalt von 1 Nacht im April 2024
Antwort von Mia Pierre Director of Hotel Operations am 28. Apr. 2024
Thank you for choosing Hotel Haya. We appreciate your feedback about placing coffee in our guestrooms. Truly a great recommendation we will consider and address internally. Overall, we hope to see you again.

8/10 – Gut

Shelly

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Mia Pierre Director of Hotel Operations am 4. Mai 2024
It was a great pleasure hosting you at Haya. We look forward to welcoming you back again.

6/10 – Okay

Yanique, Spanaway

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Only having valet for parking was disappointing. Only to have valet park your car at multiple location off site was off putting. The hotel did not have ice machine for guest to access but you have to go to front desk. I also understand that many hotel do not have microwave in the rooms but to not have one microwave accessible to guest was ridiculous!
Aufenthalt von 5 Nächten im April 2024
Antwort von Mia Pierre Director of Hotel Operations am 7. Mai 2024
I truly appreciate you for taking the time to share your recent experience with us. Please rest assure this matter was addressed with the operations team to ensure this isolated matter does not occur again. We have a team in place who will deliver the amenities requested for our guests. We will definitely revisit this matter with the team. We appreciate your feedback.

8/10 – Gut

Jeffrey

Great location in Ybor, $35/day parking
Aufenthalt von 2 Nächten im April 2024
Antwort von Mia Pierre Director of Hotel Operations am 28. Apr. 2024
Thank you for sharing your feedback with us. We look forward to welcoming you back again in the near future.

8/10 – Gut

Christopher

Was a comfortable stay.
Aufenthalt von 3 Nächten im April 2024
Antwort von Mia Pierre Director of Hotel Operations am 28. Apr. 2024
We are so glad your stay was comfortable. We hope opportunity is given to serve you again.

10/10 – Hervorragend

Katelyn

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Just beautiful :)
Aufenthalt von 1 Nacht im April 2024
Antwort von Mia Pierre Director of Hotel Operations am 28. Apr. 2024
We appreciate you for sharing your kind words. Thank you for staying with us. We look forward to serving you again.