Terrasse/Patio

Bewertungen von DoubleTree by Hilton Tampa Rocky Point Waterfront

4 out of 5
DoubleTree by Hilton Tampa Rocky Point Waterfront
3050 N Rocky Point Dr W, Tampa, FL

Bewertungen

8,2

Sehr gut

505 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
228 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 8 - Gut" "
127 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 6 - Okay" "
69 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
73 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,4/10

Personal & Service

8,0/10

Ausstattung

8,0/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Thorsten

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schicke Unterkunft
Schöne ruhige Lage und tolle Zimmer mit Terrasse
Aufenthalt von 4 Nächten im April 2023
Antwort von Sally O. am 21. Apr. 2023
Thank you for choosing DoubleTree Rocky Point. Glad you enjoyed your time with us. Hope to see you again soon.

10/10 – Hervorragend

Nicol

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Alles super
Aufenthalt von 1 Nacht im März 2022
Antwort von Jessica am 14. März 2022
Thank you for taking a moment to share your experience. I am happy to hear you found our property to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

6/10 – Okay

Mandy

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
The hotel is not near much that you can walk to. We were fine with it for the most part. Pool is small as is the sitting area, if the hotel was busy, that would be a problem. No pool towels Sunday afternoon as they were washing them all. Rooms are muggy and not ventilated well. Air conditioners are very loud so having a good quality sleep is not fully attainable.
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

David

Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Edgardo

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Bed need to be better and rooms should have tiles no carpets or smells like wet clothes at time
Aufenthalt von 5 Nächten im Mai 2024

10/10 – Hervorragend

gleen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Mallorie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great property, friendly staff, great location
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Michael

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Na
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Robyn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

Walter

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024

8/10 – Gut

edwin

Aufenthalt von 3 Nächten im April 2024

10/10 – Hervorragend

Juan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Super nice
Aufenthalt von 3 Nächten im April 2024

10/10 – Hervorragend

Susan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Short stay to attend concert in Tampa. Convenient and clean.
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Hadassah

Aufenthalt von 1 Nacht im Januar 2024

8/10 – Gut

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place didn’t like that I had to pay to park my car there with what they were charging.
Aufenthalt von 4 Nächten im Januar 2024

10/10 – Hervorragend

Ann, Abington

Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Shaliyah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great service and quieter area made this a very enjoyable and relaxing experience for me
Aufenthalt von 4 Nächten im April 2024
Antwort von Sally O. am 17. Apr. 2024
Glad to hear that you had an enjoyable time while here! Look forward to seeing you again soon.

10/10 – Hervorragend

Ann, Abington

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was a good location, close to airport and restaurants. Staff was more than accommodating and helpful.
Aufenthalt von 1 Nacht im April 2024
Antwort von Sally O. am 15. Apr. 2024
Thank you for taking the time to post a review on the DoubleTree Rocky Point. Glad to see you enjoyed your stay with us. Look forward to seeing you again.

10/10 – Hervorragend

Roger

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Sally O. am 10. Apr. 2024
Thank you for the 5 out of 5 rating. Glad to hear you enjoyed your stay.

8/10 – Gut

Alexander

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The bath tub was clogged and would fill as I would shower. Would take up to 30 minutes to drain.
Aufenthalt von 3 Nächten im April 2024
Antwort von Sally O. am 10. Apr. 2024
Thank you for the review. Sorry to hear that you had an issue with the room. I have passed it along to the manager to ensure no one else encounters the same problem.

8/10 – Gut

Kristy

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Close to the airport. Great food. Great staff.
Aufenthalt von 1 Nacht im April 2024
Antwort von Sally O. am 10. Apr. 2024
Thank you for the kind words. Hope to see you again soon.

10/10 – Hervorragend

Maritza, Totowa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von Sally O. am 4. Apr. 2024
Thank you for the perfect 10 out of 10 rating! We're delighted to hear that you enjoyed your stay.

4/10 – Schlecht

Dan

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
$20 per day parking!!?
Aufenthalt von 2 Nächten im März 2024
Antwort von Sally O. am 1. Apr. 2024
I apologize for the inconvenience you experienced during your stay at the hotel. Regarding the parking fee, it is standard for all guests who park their cars. We make sure to clearly display all fees on our website to ensure transparency for our guests.

8/10 – Gut

Joshua

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It's in a good location with a good view. The restaurant isn't much but the food was good. The walls of this hotel are SUPER thin, you can hear people talking through them and when they turn the TV on you PRAY they turn it off before you go to bed.
Aufenthalt von 2 Nächten im März 2024
Antwort von Sally O. am 26. März 2024
Thank you for taking the time to post a review. Hope you were able to enjoy the your stay with us.

6/10 – Okay

betty

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Dinner service and food was not good. Also, the $12 a day fee is reduculous. $6 for a bottle of soda! Really!
Aufenthalt von 4 Nächten im März 2024
Antwort von Jacob Shepherd - Director of Rooms am 18. März 2024
We deeply apologize for your disappointment with the dinner service and food quality during your stay. Our team strives to deliver exceptional dining experiences, and we regret falling short of your expectations. Regarding the fees, we understand your concerns and will certainly review our pricing structure to ensure it aligns with our guests' expectations. Your feedback is invaluable to us, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to regain your trust and provide you with a more enjoyable experience in the future.

10/10 – Hervorragend

Roy

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Courteous and polite staff.
Aufenthalt von 4 Nächten im März 2024
Antwort von Sally O. am 14. März 2024
Thank you for taking the time to post a review. Glad to see that you enjoyed your stay and that the staff were courteous and polite.

10/10 – Hervorragend

Julio

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location, breakfast is pretty good, it’s clean and quiet. I’ll stay here again
Aufenthalt von 3 Nächten im März 2024
Antwort von Sally O. am 13. März 2024
Thank you for your feedback! We're thrilled to hear that you enjoyed our convenient location, delicious breakfast, and peaceful atmosphere. We look forward to welcoming you back for another enjoyable stay!

10/10 – Hervorragend

Alan

Ok
Aufenthalt von 1 Nacht im März 2024
Antwort von Jacob Shepherd - Director of Rooms am 11. März 2024
We're thrilled to see that you rated your experience at our hotel a perfect 5 out of 5! Your simple yet positive feedback is greatly appreciated. We're delighted that your stay met your expectations, and we hope to welcome you back for another enjoyable stay in the future. Thank you for choosing to stay with us!

10/10 – Hervorragend

Pamela

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Loved this property
Aufenthalt von 2 Nächten im März 2024
Antwort von Jacob Shepherd - Director of Rooms am 6. März 2024
We are delighted to hear that you loved your experience at our property! It's always our goal to provide a memorable and enjoyable stay for our guests. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another fantastic stay in the near future.

8/10 – Gut

Belton, Fort Pierce

Gut: Sauberkeit
Aufenthalt von 2 Nächten im März 2024
Antwort von Jacob Shepherd - Director of Rooms am 5. März 2024
We sincerely appreciate your 4/5 rating of our hotel. Your feedback is invaluable to us as it helps us understand how we can better serve our guests. We're delighted to hear that your overall experience was positive, and we're committed to continuously improving to ensure that all aspects of your stay meet or exceed expectations. Thank you for choosing our hotel, and we hope to welcome you back soon for another enjoyable stay.

6/10 – Okay

Josh

Mit dem Partner gereist
This hotel is in a need of an update .. the price they charge for such an outdated hotel is crazy
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Sally O. am 5. März 2024
I understand your concern. It's important for hotels to keep up with the times to ensure a comfortable and enjoyable experience for their guests. Your comments have been passed on to management.

10/10 – Hervorragend

Charles Patrick

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Sally O. am 27. Feb. 2024
.Thank you so much for the glowing review! We're thrilled to hear that you had a fantastic experience during your stay at the DoubleTree Rocky Point. We strive to provide exceptional service and amenities, and we're delighted that you enjoyed every aspect of your visit. If you ever find yourself back in the area, we'd love to welcome you again for another memorable stay!

6/10 – Okay

Nikki

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
This was a great hotel for business travel. They did have a big group of girls in for the time I stayed, making it noisy and crowded. The hallway leading to my room smelled like marijuana and my room was inconsistent with temperatures, but in general it did the job!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Sally O. am 25. Feb. 2024
I'm glad to hear that the hotel served its purpose for your business travel needs, although it sounds like there were some challenges during your stay. It can be frustrating when noise and other issues detract from the overall experience. If you need any further assistance or recommendations for future accommodations, feel free to ask!

10/10 – Hervorragend

Bruce

Property clean.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Sally O. am 18. Feb. 2024
Glad to see that you enjoyed your time with us!

2/10 – Ungenügend

Nathan

Geschäftlich gereist, Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Rooms were not cleaned and not maintained, we moved from one room because the room had sheets that had not been cleaned. When we got to our second room we didn't have a clean bathroom and was moldy. For being a Double Tree property you would expect the hotel to be in good condition but it needs much updating and will not be staying at this hotel or another double tree property. Even the pool needed to be cleaned and maintained. This property is a 1 star in my opinion maybe a 2 star just because of the location and amenities.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jacob Shepherd - Director of Rooms am 13. Feb. 2024
We sincerely apologize for the disappointing experience you had during your stay at our hotel. Providing a clean and comfortable environment is paramount to us, and we regret that we fell short of your expectations. Your feedback regarding the cleanliness and maintenance issues in your rooms as well as the condition of the bathroom and pool is deeply concerning and will be addressed with our housekeeping and maintenance teams immediately to ensure that such lapses do not recur.As a DoubleTree property, we strive to uphold the highest standards of quality and service, and it is disheartening to learn that we did not meet your expectations in this regard. We value your patronage and regret any inconvenience caused. We are committed to making improvements based on your feedback and hope to have the opportunity to welcome you back in the future to showcase the true hospitality and comfort that we aim to provide to all our guests.

10/10 – Hervorragend

Brian

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Muy amables desde el ingreso hasta la salida. Todo muy bien!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Jacob Shepherd - Director of Rooms am 8. Feb. 2024
¡Gracias por su amable reseña! Nos alegra saber que disfrutó de su estancia con nosotros y que nuestro equipo pudo brindarle un servicio excepcional desde su llegada hasta su partida. Estamos comprometidos a proporcionar experiencias memorables a nuestros huéspedes y nos complace saber que cumplimos con sus expectativas. Esperamos darle la bienvenida nuevamente en el futuro.

8/10 – Gut

Glenn

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
No hot water for shower unless you get up at 4 am, if you have someone drop you off and come In for minute don’t park in the lot it will cost you $$
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Jacob Shepherd - Director of Rooms am 8. Feb. 2024
We sincerely apologize for the inconvenience you experienced with the hot water and parking during your stay. Providing a comfortable and hassle-free experience for our guests is of utmost importance to us, and we regret any frustration this may have caused. Rest assured, we will address these issues promptly to ensure they are resolved for future guests. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to welcome you back for a much-improved stay.

10/10 – Hervorragend

Shanaya

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I love how they text you and they reply back so fast
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Jacob Shepherd - Director of Rooms am 8. Feb. 2024
We're delighted to hear that you appreciated our quick and convenient communication method! Providing efficient and responsive service to our guests is a top priority, and we're thrilled that our text messaging system enhanced your experience. Thank you for sharing your positive feedback, and we look forward to welcoming you back for another enjoyable stay!

10/10 – Hervorragend

Steven

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wish there wasn’t a charge to park the car.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Jacob Shepherd - Director of Rooms am 8. Feb. 2024
We appreciate your feedback regarding the parking charge. While we strive to provide exceptional service and amenities, including secure parking options, we understand your concern. Our parking fees help us maintain our facilities and ensure the safety and convenience of our guests' vehicles. However, we value your input and will consider it as we continue to enhance our offerings. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for another enjoyable stay.

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
My room was a little dingy but the overall stay was nice. The employees were very kind
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jacob Shepherd - Director of Rooms am 8. Feb. 2024
Thank you for sharing your experience with us. We're glad to hear that you enjoyed your overall stay and found our employees to be kind and helpful. We apologize for any dissatisfaction with the condition of your room and appreciate your feedback, which we will use to address any areas needing improvement. Our team is committed to providing comfortable accommodations and excellent service, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

10/10 – Hervorragend

Darren

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All in all, everybody was very accommodating and helpful. The only bad thing that happened was when I got home from my trip, I was checking my cc account online, and they had charged my card for the stay (I had already paid through Expedia). Expedia took care of it very quickly, and all is good.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jacob Shepherd - Director of Rooms am 8. Feb. 2024
Thank you for sharing your feedback with us. We're pleased to hear that our team provided accommodating and helpful service during your stay. We apologize for any inconvenience regarding the billing issue you experienced, and we're glad to hear that Expedia was able to resolve it swiftly. Please be assured that we will review our billing procedures to prevent similar occurrences in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a seamless and enjoyable stay.

2/10 – Ungenügend

Ivaylo

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sally O. am 22. März 2024
I apologize for the inconvenience you experienced during your stay with us. Ensuring the comfort and satisfaction of our guests is our top priority, and I regret that we fell short of meeting your expectations. If you would be willing to share more details about your experience directly with me, I would greatly appreciate it. Your feedback is invaluable in helping us improve our services. Please feel free to contact me at your earliest convenience.

6/10 – Okay

Steven

Mit der Familie und kleinen Kindern gereist
Gut: Zustand der Unterkunft
The staff seemed pretty disorganized. They put us in a wrong room, then after unpacked tried to move us again. Half the staff seemed pretty annoyed if you had a question. There isn't much in the area so plan on ride sharing everywhere.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jacob Shepherd - Director of Rooms am 19. Jan. 2024
We appreciate your feedback and apologize for any inconvenience you experienced during your stay. It is disheartening to hear about the disorganization you encountered with room assignments, and we sincerely apologize for the inconvenience caused by the need to move. Your observations about the staff's responsiveness will be addressed internally to ensure a more seamless and pleasant experience for our guests. Regarding transportation, we understand the importance of convenience, and we regret any challenges you faced in that aspect. We value your input and will use it to make improvements, hoping to provide a better experience for future visits. Thank you for bringing these concerns to our attention.

8/10 – Gut

Kacey

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Older hotel but in a nice area.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jacob Shepherd - Director of Rooms am 19. Jan. 2024
We appreciate your acknowledgment of our hotel's location in a pleasant area. While we take pride in our establishment's history, we also continuously strive to provide a comfortable and enjoyable experience for our guests. We hope to have the opportunity to welcome you back in the future.

6/10 – Okay

Kevin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Jacob Shepherd - Director of Rooms am 19. Jan. 2024
We appreciate you taking the time to provide a rating for your recent stay at our hotel, although we regret that your experience was not fully satisfying. Your feedback is important to us, and we would greatly value any additional details or insights you could share to help us better understand the areas where we can improve. Our commitment is to deliver exceptional service, and we take guest feedback seriously in our continuous efforts to enhance our offerings. If there are specific aspects of your stay that you would like to discuss further, please don't hesitate to contact us. We hope to have the opportunity to welcome you back and exceed your expectations in the future. Thank you for choosing our hotel.

4/10 – Schlecht

Graham

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jacob Shepherd - Director of Rooms am 1. Feb. 2024
We're sorry to hear that your experience fell short of expectations, and we appreciate your feedback. We would value more details about your stay to better understand and address any concerns. Our goal is to provide an excellent experience for all guests, and we would welcome the opportunity to learn more about your specific experience and make improvements where needed. Please feel free to reach out to our management team so we can address your concerns more directly.

10/10 – Hervorragend

Ivaylo

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jacob shepherd - Director of Rooms am 1. Feb. 2024
Thank you so much for your fantastic 5/5 review! We are delighted to hear that you had a perfect experience at our hotel and we look forward to welcoming you back for another exceptional stay.

10/10 – Hervorragend

Kristy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room was very clean and the pool area is resort like.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Jacob Shepherd - Director of Rooms am 9. Jan. 2024
We are so glad to hear you enjoyed your stay with us Kristy!

10/10 – Hervorragend

Cheri

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff that gave great recommendations for dining outside the hotel for our specific needs. Location change nvenuent to Clearwater Beach. Yummy cookies! If we could me back to this area will definitely stay here again!
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Jacob Shepherd - Director of Rooms am 9. Jan. 2024
Thank you for your kind words Cheri. We will share them with our entire team. We all hope to welcome you back soon!

8/10 – Gut

Keith, Winter Park

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Jacob Shepherd - Director of Rooms am 9. Jan. 2024
Hope to welcome you back soon Keith!