Dear Mark, Dear Guests,Thank you for your stay in our resort.We are glad that your stay was somehow satisfactory.We are sorry that in the evening there were loud conditions. But we are not in control of other people's behaviour.We are hoping that you will come back to us. Best Regards,Norweska Dolina

Drodzy Goście,Dziękujemy za podzielenie się Państwa opinią oraz wypoczynek w naszym obiekcie!Bardzo jest Nam miło widzieć tak wysoką ocenę pobytu w resorcie.Mamy nadzieję, że jeszcze Nas Państwo odwiedzą!Serdecznie pozdrawiamy,PR Manager z Zespołem PracownikówNorweska Dolina

Dear guests!Thank you for the time spent in our resort - Norwegian Valley!We're sorry the staff couldn't find your booking in our system. We sincerely regret that the problem was on our side, however, sometimes it happens that reservations do not reach us. However, it is not the human factor, but more technical. If you booked through a third-party website like hotel.com, it may also be helpful to have a confirmation email or booking number on hand to present to the staff. Additionally, it's always a good idea to confirm your reservation with the hotel directly prior to your arrival, to ensure that everything is in order and to avoid any potential misunderstandings. Hopefully, the hotel staff were able to resolve the issue and make your stay more enjoyable.We would like to inform you that check in time is 4pm. You were checked in at 15.00, so you were served faster than Guests who had to wait until 16.00. For this reason, we cannot agree that you waited a long time to check into the apartment. Please check the hotel/resort information before your arrival ;)Thank you very much for your stay and we hope that you will visit us again.