Außenpool, Liegestühle

Bewertungen von Holiday Inn Parramatta, an IHG Hotel

4 out of 5
Holiday Inn Parramatta, an IHG Hotel
18-40 Anderson Street, Parramatta, NSW

Bewertungen

8,6

Hervorragend

464 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
409 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
92 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
18 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
17 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,8/10

Personal & Service

8,6/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

jürgen, Bruchh.-Vilsen/Niedersachsen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sauberes Hotel
Die Lage ist zwar nicht 1A, dafür sind die Zimmer renoviert. Frühstück sehr gut!

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Abgelegenes Hotel
wir wurden schon beim Einchecken schon enttäuscht, da wir für 3 Personen gebucht und auch bezahlt hatten. Im Zimmer war jedoch nur ein Kingsize Bett (für 3 Personen!!!). Nach längerem hin und her bekamen wir dann doch ein Rollaway Bett ins Zimmer gestellt. Dazu musste der Schreibtisch, der sich im Zimmer befand, verrückt werden - was sehr schwer war. Und das Rollaway Bett wurde zwischen Schreibtisch und Zimmerwand hineingeklemmt. Des weiteren war das Rollaway Bett einfach unzumutbar! Es war so durchgelegen, dass man nur die Federn der Matratze spürte. Daraufhin beschwerten wir uns am nächsten Tag noch einmal. Wir bekamen ein neues Rollaway Bett, bei dem die Matratze genau im selben Zustand war, wie beim vorigen. Dann haben wir den Kasten durchstöbert und die Decken, die wir gefunden haben, genommen und auf die Matratze gelegt, damit man wenigstens so halbwegs schlafen konnte. Das Zimmer hat keinesfalls dem entsprochen, was es auf den Bildern bei der Buchung versprochen hat. Da war bei den 3 Bett Zimmern ein zusätzliches "normales" Bett im Raum.

8/10 – Gut

Ben

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Moderate hotel for the price paid.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Adnan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Vikram

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Mary, Duty Manager am 24. Mai 2024
Dear Vikram,Thank you for leaving a review of your stay with us. Although short and sweet, we're glad your stay was great. We'd like to hear what was good about your visit and hopefully we'd get to hear about it next time you're in Sydney.

10/10 – Hervorragend

Bruce

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved staying here. From the moment we arrived, staff were helpful & professional & were at all times throughout our stay. Plenty of space in the room & even a bath which is quite rare in hotel's these days. We used the pool & hot tub a few times & fresh towels were always available. Breakfast was buffet of hot & cold food, always the same, but always fresh & the hot food was hot & well cooked. 5 minutes to walk to the train station, the big Westfield shopping centre & downtown Parramatta. Only down side was we had hired a car during our week’s stay here & while the hotel had its own car park, it costs $20 per 24 hours, so our week cost us an extra $140 in parking charges. Just be aware of this if you plan to stay here with a car
Aufenthalt von 7 Nächten im März 2024
Antwort von Mary, Duty Manager am 3. Apr. 2024
Dear Bruce, Thank you for staying in Holiday Inn Parramatta and for providing your feedback regarding your most recent stay with us. We glad you had a nice relaxing stay and enjoyed our pool, breakfast and prime location. We do appreciate your comments regarding our parking and most are surprised by this. Unfortunately our hotel is too close to the city centre and we are under the NSW Parking Space Levy (PSL). We hope you'd stay with us again in the future despite this.

2/10 – Ungenügend

Nikul

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I requested earlier check out and they did not allow me to do so. Hence, they ruin my trip to Gold Coast by road.
Aufenthalt von 2 Nächten im März 2024

8/10 – Gut

Dereje Arega

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Emma

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We stayed here for Taylor Swift concert. Was an easy walk to & from the train station with quick trip to Olympic Park. Friendly staff, easy parking & great pub across the road
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Mary, Duty Manager am 26. Feb. 2024
Dear Emma,Thank you for staying in Holiday Inn Parramatta and for providing your feedback regarding your most recent stay with us. We're glad you enjoyed the concert and your stay. We also really appreciate your comments about our staff and close proximity to the train station. We hope you'll stay with us again in the near future.

10/10 – Hervorragend

Ty

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Mary, Duty Manager am 26. Feb. 2024
Dear Ty,Thank you for taking the time to leave a rating of your stay with us here in Holiday Inn Parramatta. We'd like to know what you liked specifically and hope you'd stay with us again to tell us about it in the future.

10/10 – Hervorragend

Denis

Tres bien situé, propre
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Galib am 12. Feb. 2024
Dear DenisThank you very much for choosing Holiday Inn Parramatta on your recent stay. Also, thank you for taking the time to tell us about your experience.Please know that your feedback is extremely valuable to us. We hope to welcome you back to the hotel again in the future.Sincerely,Sincerely,R. GalibFront Office Manager

10/10 – Hervorragend

John

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great service from the team, room on the end of hallway was great, extra windows and its own internal “hall” made it feel larger. The parking a breeze and very affordable. Great stay and welcoming surprise.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Mary G, Holiday Inn Parramatta am 11. Feb. 2024
Dear John,Thank you for staying in Holiday Inn Parramatta and for providing your feedback regarding your stay in our Premium King bed room. We really appreciate your comments regarding our great service and value for money. We look forward to welcoming you back next time!

10/10 – Hervorragend

Anthony

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff where very nice and helpfull. Off street parking was easy and convenient. Comfortable bed and pillows. Very clean establishment. Will be my goto for Parramatta in the future.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Galib am 4. Feb. 2024
Dear AnthonyThank you for sharing your recent stay experience at Holiday Inn Parramatta! I am delighted to see that you had an exceptional experience with our team and facilities and overall stay experience. I will ensure to pass on your kind compliments to the rest of the team also.Certainly it will motivate the team. We are proud of our customer service and I am happy that you were well looked after during your stay. We hope to welcome you back to Holiday Inn Parramatta very soon again.Sincerely,R. GalibFront Office ManagerHoliday Inn Parramatta

8/10 – Gut

Nicole

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great short stay hotel for families
Our family had a wonderful time. Hotel was nicer than expected. We had a double double room (2 beds) which was large enough for our family of 4. Room was clean and the pool was very fun for the kids. Location was good too. Very close to Westfield and train station. I would stay there again. Buffet breakfast was great.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Galib am 29. Jan. 2024
Dear Nicole,Thank you for staying in Holiday Inn Parramatta! It is extremely pleasing to read that we met most of your expectations and that you enjoyed your stay with us. We are most appreciative of your compliments on our friendly staff. I will ensure to pass on your kind compliments to the rest of the team also.We look forward to welcoming you back next time! Sincerely,R. GalibAssistant Front Office ManagerHoliday Inn Parramatta

6/10 – Okay

Vamsi

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Mary, Duty Manager am 26. Feb. 2024
Dear Vamsi,Thank you for booking with Holiday Inn Parramatta. Please know your feedback is valuable to us. We use it to continuously improve our guest's experience so we'd like to hear what we could improve on if you'd consider staying with us again in the future.

10/10 – Hervorragend

Glen

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Mary, Duty Manager am 28. Jan. 2024
Dear Glen,Thank you for leaving a review of your stay here in Holiday Inn Parramatta. We're glad you enjoyed it enough to leave us an outstanding rating. We'll definitely look forward to welcoming you back in the near future.

8/10 – Gut

shahryar

Mit einer Gruppe gereist
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Mary, Duty Manager am 28. Jan. 2024
Dear shahryar,Thank you for leaving a review of your recent stay with us. We'd love to hear how your experience was and what you liked about your stay. Please feel free to reach out next time you're in Sydney as well. We look forward to seeing you again next time.

10/10 – Hervorragend

Kim

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I had a wonderful stay at this hotel. Beautiful big room, very clean and neat. Huge bathtub and lovely soft big bed. Staff were exceptional, friendly and helpful.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Mary, Duty Manager am 28. Jan. 2024
Dear Kim, Thank you for leaving a review of your wonderful stay here in Holiday Inn Parramatta. Your description of our rooms is very flattering and on behalf of the staff, we really appreciate it. Its reviews like yours that motivate us to keep providing great service. We'll look forward to welcoming you back in the near future.

10/10 – Hervorragend

Monica

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I like my stay. Very much, very clean, quiet and lovely friendly staff
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Mary, Duty Manager am 28. Jan. 2024
Dear Monica,Thank you for your heartfelt feedback regarding your stay. We're glad you enjoyed it and appreciate your comments regarding our room cleanliness and lovely friendly staff. This review will ensure we continue the year in high spirits. We hope you come and visit us again soon.

8/10 – Gut

Yaser

Aufenthalt von 6 Nächten im Dezember 2023
Antwort von Mary, Duty Manager am 28. Jan. 2024
Dear Yaser,Thank you for taking the time to leave a review of your stay. We would like to know what you liked and if there's any areas of improvement we can achieve. So please let us know when you return next time

10/10 – Hervorragend

Karthick

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Mary, Duty Manager am 9. Jan. 2024
Dear Karthick,Thank you for staying in Holiday Inn Parramatta and for providing a review of your most recent stay with us. We really appreciate the high rating you've provided and would love to hear what you liked in particular. We hope you'd let us know when you book with us again!

10/10 – Hervorragend

Peng

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Mary, Duty Manager am 9. Jan. 2024
Dear Peng,Thank you for leaving a review of your recent stay with us. We really appreciate your high rating and look forward to your return in the future.

10/10 – Hervorragend

Shamsia

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
A hidden gem in Parramatta
Location is great. 5 minutes' walk to the rail station, several halal restaurants around. Great hotel breakfast. Cleanliness is generally good, the only thing I would suggest to hotel management is to consider changing the carpet in the corridors. They are very old and looks dirty. The fittings in the bathroom are from the sixties...time to upgrade, I think.
Aufenthalt von 6 Nächten im Dezember 2023
Antwort von Mary, Duty Manager am 9. Jan. 2024
Dear Shamsia,Thank you for taking the time to leave a review of your stay. We really appreciate your comments regarding our prime location and great breakfast. Please know some works are on the way in regards to the carpet and corridor paintings, so we hope you'd get to enjoy and look forward to it the next time you come and stay with us.

10/10 – Hervorragend

Lisa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All staff were friendly and helpful. May I suggest a VISUAL map when assisting guests with transport options at the local train/bus terminal. As a former education support worker, I could clearly see the need for a visual map/list of what transport to take when heading to Olympic Park - which during our stay,is where a large number of guests were headed. Verbal is helpful, but a visual (& can take a photo also) is even better :) Would definitely stay again and would recommend.
Aufenthalt von 1 Nacht im November 2023
Antwort von Mary G, Duty Manager am 31. Dez. 2023
Dear Lisa,Thank you for taking the time to leave a review of your stay with us and for your suggestion regarding visual aids of maps and transportation. We have these for Parramatta and for Sydney CBD, but not Olympic park- great insight! Directions to this area tend to change depending on the demand of the event, but that's an easy consideration. We look forward to welcoming you back in the near future (hopefully with the maps on the ready).

10/10 – Hervorragend

Julia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Visiting Australia from U.S. Extremely helpful staff, front desk reception amazing! Very convenient to shopping/train station. Free beffet breakfast was both convenient and very good!
Aufenthalt von 13 Nächten im Dezember 2023
Antwort von Mary am 31. Dez. 2023
Dear Julia,Thank you so much for taking the time to leave a feedback of your stay. Its reviews like yours that motivate us to keep providing great service and continue helping in any way we can. We are lucky enough to be blessed with a convenient location and great team. We look forward to welcoming you back when you visit Sydney again.

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
역에서 가까운 위치라 이동이 편리 합니다 조식도 좋았네요 같은급 호텔과 비교 됩니다
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Mary G, Duty Manager am 31. Dez. 2023
Dear Anonymous,Thank you for taking the time to leave a review of your recent stay with us. We really appreciate your feedback regarding your prime location and convenient breakfast. We hope you'd consider staying with us again in the future.

8/10 – Gut

Danielle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean and comfortable
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Duty Manager, Holiday Inn Parramatta am 27. Dez. 2023
Dear Danielle,Thank you for leaving a feedback regarding your most recent stay. We really appreciate your comments about the cleanliness of the room and proud that you had a comfortable and hopefully relaxing stay. We hope you'd stay again soon!

8/10 – Gut

Graeme

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von Mary, Duty Manager am 27. Dez. 2023
Dear Graeme, Thank you for leaving a review of your stay with us. We're glad to have been of service and would love to hear what you liked about your stay and what we could improve on. We hope you'd consider staying with us again in the future.

8/10 – Gut

Darren

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
We liked everything about our stay except the pillows. They are conveniently embroidered with “Firm” or “Soft” but they are too thick to sleep on. This is the only negative we had about the stay. The staff were friendly, helpful and knowledgeable. We will stay again next time there is a concert in the west.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Mary, Duty Manager am 27. Dez. 2023
Dear Darren, Thank you for taking the time to leave a review of your most recent stay. We really appreciate your comments regarding our friendly and knowledgeable staff. We're shocked to hear that neither of our pillows were to your preference as they are usually a hit with our guests. We will forward your comments to housekeeping to see if we can have a thinner pillow as an option next time. We look forward welcoming you back in the near future.

8/10 – Gut

Dylan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good property and staff were good. It was a shame our list night before driving 5 hours was disrupted by the neighbours partying till 2am. Overall a convenient place to stay and quick to qudos bank arena.
Aufenthalt von 5 Nächten im November 2023
Antwort von Duty Manager, Holiday Inn Parramatta am 27. Dez. 2023
Dear Dylan,Thank you for staying in Holiday Inn Parramatta and for providing your feedback during your stay. We strive to make each stay as comfortable as possible and with your neighbours partying until 2am, it would have been difficult to get a good nights sleep and for that we apologise. We appreciate your sentiments regarding our convenient location and friendly staff. We hope you'd stay with us again in the future to show you that the one night was an exception.

10/10 – Hervorragend

Karan

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent staff. Extremely friendly and helpful
Aufenthalt von 2 Nächten im November 2023
Antwort von Mary, Duty Manager am 27. Dez. 2023
Dear Karan,Thank you for taking the time to leave a review of your stay with us. Its great to hear that you enjoyed your stay with us and that our friendly staff were of great help to you. Its reviews like yours that motivate us to keep providing great service and we'll ensure to forward this to our team. We look forward to welcoming you back on your next stay with us!

6/10 – Okay

Brett

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The room was very clean and the breakfast buffet was great, however the mattress was lumpy and uncomfortable. The air conditioner was not great in keeping the room cool and the TV was too small compared to what you get in other hotels.
Aufenthalt von 1 Nacht im November 2023
Antwort von Mary, Duty Manager am 27. Dez. 2023
Dear Brett,Thank you for staying in Holiday Inn Parramatta and for providing your feedback about your stay. We're glad that you had an enjoyable buffet breakfast and appreciate your comments about our clean rooms. Please know your feedback is valuable to us. We use feedback such as yours to improve our guest experience, and your mention of the mattress and aircondition will be forwarded to our maintenance team. We hope you'd stay with us again in the future.

6/10 – Okay

Lorraine

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
The bathrooms were run down
Aufenthalt von 3 Nächten im November 2023
Antwort von Mary, Duty Manager am 27. Dez. 2023
Dear Lorraine,Thank you for taking the time to leave a review of your stay with us. We apologise that our bathrooms were not to your expectation. We acknowledge that our product is older and we make up for this with our above and beyond customer service. We will forward your comments to our maintenance team for future improvements. We hope you find another reason to stay with us again in the future.

10/10 – Hervorragend

Rachel

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great choice, good value, easy access
Aufenthalt von 2 Nächten im November 2023
Antwort von Nawaraj K. am 19. Nov. 2023
Dear Rachel,Thank you for taking the time to let us know about your stay at Holiday Inn Parramatta. We pride ourselves on our Team and Service. So we are delighted to hear that you enjoyed your stay. We will ensure to pass on your kind compliments to our head of departments and team members in all departments. We hope to welcome you back to the hotel soon.SincerelyNawaraj KarkeeDuty Manager Holiday Inn Parramatta

10/10 – Hervorragend

Christina

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Nawara K. am 19. Nov. 2023
Dear Christina, Thank you for taking the time to let us know about your stay at Holiday Inn Parramatta. We pride ourselves on our staff and service so we are delighted to hear that you enjoyed the breakfast and your stay. We hope to welcome you back to the hotel soon.Dear Mr. …Thank you for taking the time to let us know about your stay at Holiday Inn Parramatta. We pride ourselves on our staff and service so we are delighted to hear that you enjoyed the breakfast and your stay. We hope to welcome you back to the hotel soon.Dear Mr. …Thank you for taking the time to let us know about your stay at Holiday Inn Parramatta. We pride ourselves on our staff and service so we are delighted to hear that you enjoyed the breakfast and your stay. We hope to welcome you back to the hotel soon.SincerelyNawaraj KarkeeDuty Manager Holiday Inn Parramatta

6/10 – Okay

Wayne

Aufenthalt von 2 Nächten im November 2023
Antwort von Mary, Duty Manager am 27. Dez. 2023
Dear Wayne, Thank you for taking the time to leave a rating of your stay with us. Please let us know what we can improve on to make your stay as comfortable as possible and hope you'd give us another chance by staying with us in the future.

10/10 – Hervorragend

CHO

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Mary am 7. Nov. 2023
Dear CHO, Thank you for taking the time to leave a review of your most recent stay here in Holiday Inn Parramatta. We really appreciate the 10/10 you have given us and look forward to welcoming you back in the near future.

10/10 – Hervorragend

CHO

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Nawara K. am 19. Nov. 2023
Dear Cho,Thank you for taking the time to let us know about your stay at Holiday Inn Parramatta. We pride ourselves on our staff and service so we are delighted to hear that you enjoyed the breakfast and your stay. We hope to welcome you back to the hotel soon.SincerelyNawaraj KarkeeDuty Manager Holiday Inn Parramatta

4/10 – Schlecht

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Not a good stay
Not a good stay. I changed my room twice and each time the air in each room was smelly. Does the aircon need cleaning? Windows don’t open and my stay was not enjoyable.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Mary, Duty Manager am 28. Okt. 2023
Dear Anonymous,Thank you for taking the time of leaving a review regarding your most recent stay. We would like to apologize to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and your comments in regards to the smell in the room will be forwarded to our maintenance team. We hope will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.

10/10 – Hervorragend

Erica

Mit der Familie gereist
Service was amazing. Breakfast was excellent
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Mary, Duty Manager am 25. Okt. 2023
Dear Erica,Thank you for taking the time to leave a review of your most recent stay. We're glad you enjoyed your stay and appreciate your comments regarding our amazing service and excellent breakfast. We look forward to welcoming you back in the near future.

10/10 – Hervorragend

Sarah Jane Mahon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel room was clean and tidy had everything required easy to walk to some great restaurants.
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Mary, Duty Manager am 7. Nov. 2023
Dear Sarah Jane,Thank you for staying in Holiday Inn Parramatta and for providing your feedback regarding your most recent stay. It is pleasing to know that you enjoyed your stay and that everything you required was addressed- particularly the clean rooms and location to the great restaurants. We look forward to welcoming you back in the near future

8/10 – Gut

Brian

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Holiday Inn Parramatta Team am 22. Okt. 2023
Dear Brian,Thank you for leaving your feedback regarding your most recent stay. We look forward to welcoming you back in the near future.

10/10 – Hervorragend

Tony

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They can’t do anything about their surrounding properties! The hotel itself, and the staff, facilities, restaurant, etc were all excellent
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Mary G, Duty Manager am 21. Okt. 2023
Dear Tony,Thank you for booking with Holiday Inn Parramatta. We really appreciate your feedback about our excellent facilities, restaurant and staff. Please know your feedback is important to us and that we strive our best to keep each stay as comfortable as possible. We look forward to welcoming you back in the near future.

10/10 – Hervorragend

Akhil

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was good 💯
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Mary G, Duty Manager am 17. Okt. 2023
Dear Akhil,Thank you for staying in Holiday Inn Parramatta and for taking the time to leave your feedback. We're glad you had a good and enjoyable stay. We look forward to welcoming you back next time.

10/10 – Hervorragend

Tony

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von NRK, Duty Manager am 15. Okt. 2023
Dear TonyThank you for taking the time to let us know about your stay at Holiday Inn Parramatta. We pride ourselves on our Team and Service. So we are delighted to hear that you enjoyed your stay. We will ensure to pass on your kind compliments to our head of departments and team members in all departments. We hope to welcome you back to the hotel soon.SincerelyNawaraj KarkeeDuty Manager Holiday Inn Parramatta

8/10 – Gut

Arlene

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von NRK, Duty Manager am 15. Okt. 2023
Dear Arlene,Thank you for sharing your experience at Holiday Inn Parramatta. I am delighted to see that you had an exceptional experience with our team and facilities and that you enjoyed the breakfast. We are proud of our customer service and I am happy that you were well looked after during your stay. We hope to welcome you back to Holiday Inn Parramatta very soon.SincerelyNawaraj KarkeeDuty Manager

10/10 – Hervorragend

Melissa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
From the time we arrived until we left we could not fault our stay at the Holiday Inn. The staff were so wonderful and the establishment super clean. Thank you for looking after us.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Mary G, Duty Manager am 17. Okt. 2023
Dear Melissa,Thank you for taking the time to review your most recent stay with us. We really appreciate your comments regarding our wonderful staff and clean rooms. Its guests like you that motivate us to keep providing great service. We'll ensure to look after you next time you're around.

10/10 – Hervorragend

Stuart

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Came to Sydney for a concert at Olympic Park and stayed at the Holiday Inn Parramatta. We had a wonderful overnight stay. The staff were so friendly and helpful right from check in through to check out. The room was spacious, clean, comfortable, modern and very quiet. This hotel is 5mins walk from westfield shopping centre and the train station which is absolutely convenient. The food served at the breakfast buffet was fresh, delicious and there was so much to choose from. Thank you to all the team and we would definitely stay with you again.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Pratham am 10. Okt. 2023
Dear Stuart,Thank you for taking the time to give us the feedback which tells us about your experience at Holiday Inn PARRAMATTA. Please know that your feedback is extremely valuable to us. If there is anything is particular that we can improve on please feel free to let us know. We always value your feedback greatly.We hope to welcome you back to the hotel again in the future.Sincerely,Pratham ThakkarDuty Manager

10/10 – Hervorragend

Brad

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All staff were very friendly and accommodating for our whole stay
Aufenthalt von 3 Nächten im September 2023
Antwort von Mary G, Duty Manager am 8. Okt. 2023
Dear Brad, Thank you for taking the time to leave a review of your stay. We're glad you had an enjoyable one and commend your comments about friendly staff. We use feedback, such as yours, to continuously encourage our staff and maintain great service. We look forward to welcoming you back next time

8/10 – Gut

Rong

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Aufenthalt von 2 Nächten im September 2023
Antwort von Pratham am 10. Okt. 2023
Dear Rong,Thank you for taking the time to give us the feedback which tells us about your experience at Holiday Inn PARRAMATTA. Please know that your feedback is extremely valuable to us. If there is anything is particular that we can improve on please feel free to let us know. We always value your feedback greatly.We hope to welcome you back to the hotel again in the future.Sincerely,Pratham ThakkarDuty Manager