Very disappointed, since we checked in on a 1st day 4pm air conditioner wasn’t working so I was trying to reach a management and host but no one picked up a phone or txt me or email me back until 10pm , Me and my wife sent emails, txt, I was calling different numbers and stayed on hold for 45min -1 hr, only after 10 pm some one replayed me and I got call back at 10.40 pm they was saying that all maintenance is not on site so they found one from different state and it will take another 40-50 min to get him to our property!We was sitting outside and waiting because inside was like a hell and no one couldn’t sleep ! Finally he came and fix everything around 12 pm, right after he turned on thermostat shows 98 ,we had kids and old people with us , could you imagine being without air conditioning after long travel ! Also next day I was cleaning the refrigerator because it was dirty, when my grandpa open a back door blind fell off and almost hit him ! Many many things! Last 8 years we always going on the vacation to Holden Beach but this is a first time we have so much problem! I’m sorry but we stayed there for 1 week and paid decent amount of money, all those things shouldn’t be happening! Not recommended!