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Bewertungen von Quality Inn & Suites Stuttgart North

2.5 out of 5
Quality Inn & Suites Stuttgart North
704 W Michigan, Stuttgart, AR

Bewertungen

6,4
31 von insgesamt 139 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
32 von insgesamt 139 Gästebewertungen haben eine Bewertung von 8 - Gut" "
24 von insgesamt 139 Gästebewertungen haben eine Bewertung von 6 - Okay" "
24 von insgesamt 139 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
28 von insgesamt 139 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,4/10

Sauberkeit

6,8/10

Personal & Service

5,2/10

Ausstattung

6,2/10

Zustand der Unterkunft

5,4/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Bedbugs/Bettwanzen Leider musste ich um 1:30 feststellen, dass ich Bisse im Nacken hatte. Habe sofort mein Gepäck in Sicherheit gebracht und geduscht. Danach bin ich auf die Rückbank meines Autos umgezogen. Am nächsten Morgen habe ich den Hotelmanager zur Rede gestellt. Ich hatte gefordert, dass ich mein Geld zurück will. Ich habe es bis heute noch nicht.
Aufenthalt von 1 Nacht im Mai 2021
Antwort von kan am 26. Mai 2021
sorry for that but next time we will make sure everything will be ok. thank u

2/10 – Ungenügend

Jeffery

Mit einer Gruppe gereist
This place is a dump . No hot water , no clean towels , no tv and very dirty . Tried to get money back but no manager on duty . Manager want answer my calls or Expedia calls .Don’t stay here !!!!!
Aufenthalt von 2 Nächten im Januar 2024

2/10 – Ungenügend

Charles

No hot water no clean towels no tv in room . This hotel needs to be shut down . No manager on duty person working had no idea what to do
Aufenthalt von 2 Nächten im Januar 2024

2/10 – Ungenügend

Lei

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
If there was a zero available, I would rate it zero. No hot water, hard to find help… over charged me $40 above booking price on Expedia. Breakfast was almost nothing… horrible experience
Aufenthalt von 1 Nacht im Januar 2024

4/10 – Schlecht

Leon

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
We traveled for a funeral. This is an older property which is fine. The problem is general maintenance is needed on the exterior and limited maid service results in rooms not being very clean. The queen double we rented had cigarette ashes smeared on the blanket of one bed. The other bed didn't have a fitted sheet and the mattress pad was stained. Mirrors weren't cleaned, floor hadn't been vacuumed, television and phone in room didn't work and there were no other rooms available. My daughter purchased sheets and towels from Walmart and slept in the chair that first night. Per the hotel, we have to pursue a refund for that night from Expedia.
Aufenthalt von 2 Nächten im Dezember 2023

2/10 – Ungenügend

James

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
This is probably the worst hotel ever. Dirty and unapologetic about being filthy. Never again.
Aufenthalt von 1 Nacht im Dezember 2023

6/10 – Okay

Verifizierter Reisender

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Could’ve been so much better…
Came for the weekend to see friends. First of all, I have TWO REGISTERED service dogs. I informed the owner of this at check in. He told me he needed proof and wanted to know what my disability was. I informed him this was against ADA rules, but produced the paperwork & he was surprised. Room had burn marks on bedspread, sheets were stained, old food in fridge, previous guest soap in shower. NO HOT WATER AT ALL. Breakfast was mediocre at best. Trash in parking lot. Parking was poor. No pet rest area. Maid service was horrible. I understand it was packed, but staff better. For $200/night, DO BETTER. Boats took up parking & these could have been parked in the empty restaurant lot next door. Grass needed trimmed. No pride for hotel & the amount of folks spending hard earned money to enjoy Stuttgart for the festival. No outdoor trash cans to help keep waste cleaned up.
Aufenthalt von 2 Nächten im November 2023

2/10 – Ungenügend

Seth

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Jas

Gut: Zustand der Unterkunft
Great room
Aufenthalt von 1 Nacht im Oktober 2023

2/10 – Ungenügend

Matthew

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023

4/10 – Schlecht

Curry

Gut: Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Christine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Reasonable price, comfortable room, and privacy
Aufenthalt von 1 Nacht im Oktober 2023

4/10 – Schlecht

Traci

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im September 2023

6/10 – Okay

Sophia

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
It was the fourth of July weekend, although that was not why we were there, but no staff was on duty. We had no clean towels and only one person on duty for the whole hotel.
Aufenthalt von 4 Nächten im Juni 2023

10/10 – Hervorragend

Rebecca

Aufenthalt von 1 Nacht im August 2023

6/10 – Okay

Anita

Mit der Familie und kleinen Kindern gereist
Roach in bathroom, no pay per view for movies
Aufenthalt von 1 Nacht im Juli 2023

6/10 – Okay

Deborah

Aufenthalt von 3 Nächten im Juli 2023

2/10 – Ungenügend

Joshua

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Property was rundown and rooms were dirty Pictures were misleading and not what was what was on the sight Pool was not working
Aufenthalt von 1 Nacht im Juli 2023

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Room dirty, obvious that the carpet was vacuumed had chips and Cheetos on the floor toilet dirty no rags( brought own anyway) furniture was dusty walls grimy overall disgusting conditions I wanted my money back they refused I had to clean my own damn room. Never again
Aufenthalt von 1 Nacht im Juli 2023

2/10 – Ungenügend

carlos

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juni 2023

4/10 – Schlecht

Charles

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juni 2023

8/10 – Gut

Chad

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2023

8/10 – Gut

Cleveland

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2023

10/10 – Hervorragend

Andrew R

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2023

2/10 – Ungenügend

Cris

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im November 2022

4/10 – Schlecht

Karen

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room wasn't filthy, but not as clean as should be (for over $100 anyway). No privacy curtains in window, had to safety pin the 2 panels so anyone passing by could not see in. Bathroom was dirty. A couple of pillows appeared slept on and not laundered. They also advertise free breakfast. All the breakfast equipment was empty. All you could get were pancakes. Could not provide receipt at check out.
Aufenthalt von 1 Nacht im November 2022
Antwort von mit am 6. Dez. 2022
Hello Karen we do have 3 type of Curtin all of the rooms in hotel . 1 is brown colored decorated Curtin ,2 is see thorough Curtin and 3 is black out curtain. if u ask on front desk they guide u . yeas we have free breakfast ( coffee ,juice , milk ,2 type of cereal, hot waffle ,bread butter... ) and yes we cant provide u receipt bcoz u book from online so u have to ask for receipt whatever web site u book room

8/10 – Gut

Allan

Aufenthalt von 1 Nacht im September 2022

6/10 – Okay

Diane

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Nice older motel with a wonderful indoor pool
Wonderful indoor pool that was perfect temperature and clean. Older motel that was clean and comfortable. Staff attended to fix a tv quickly and sufficiently. Our only complaint was that the advertised full breakfast was nearly non existent. No bread. No proteins of any kind. Basically only cereal and milk.
Aufenthalt von 1 Nacht im August 2022

2/10 – Ungenügend

hal

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
stained sheets vomit on floor from previous tenant very nasty ! and they didnot want to fix the problem!
Aufenthalt von 2 Nächten im August 2022
Antwort von mit am 22. Aug. 2022
Dear sir/madam, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Quality Inn

2/10 – Ungenügend

Kelsey

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Personal & Service
We canceled our stay bc the pool wasn't working. The pool was the reason we wanted to stay bc the other places didnt have one or theres was broken as well.
Aufenthalt von 1 Nacht im Juni 2022
Antwort von mit am 25. Juli 2022
OK

4/10 – Schlecht

Gregory

Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
This would be the absolute last place I'd stay in Stuttgart.
Aufenthalt von 1 Nacht im Juni 2022
Antwort von mit am 25. Juli 2022
OK

6/10 – Okay

Nancy

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im April 2022

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Not a very well kept establishment. Staff were friendly but the owner tried to upcharge my entire party $10 each. His messenger was his front desk staff who agreed she didn’t understand. I said tell Mitch to come see me and of course he never did. The AC unit sounded like something stuck in the fan, they don’t have maintenance, there were stains all over the comforter, my husband comes Every year to hunt, we will not be recommending this place to anyone.
Aufenthalt von 2 Nächten im Februar 2022

4/10 – Schlecht

Paul

Geschäftlich gereist
I hate staying in a Patel owned property. They are dirty, unfriendly and untrustworthy. You should flag the site as Indian Patel owned. At least this one didn’t stink of Cummin spices!!!!
Aufenthalt von 1 Nacht im September 2021
Antwort von mit am 3. Okt. 2021
Hello sir Thank u for Staying with us and So sorry for your unconformable stay. Next time we try our best for your stay because customer is very precious for all PATEL . but unfortunately In the United States, over one-third of hotels are owned by Indians, 70% of whom have the last name Patel . u can search in GOOGLE. 70% are owned by Gujaratis — and among them, three-fourths share the last name Patel Thank u

4/10 – Schlecht

Robert

Geschäftlich gereist
Gut: Personal & Service
Could’ve been better
Toilet wouldn’t flush , had to hook up cable , phone didn’t work and I had to fix shower
Aufenthalt von 1 Nacht im September 2021
Antwort von mit am 20. Sept. 2021
Dear sir/madem, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, General Manager Quality Inn

2/10 – Ungenügend

William

Mit der Familie gereist
Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Dissatisfied
First was moldy. TV didn’t work. Red stain on floor and bed. Moved to a different room. It was slightly better. Bed was comfortable.
Aufenthalt von 1 Nacht im August 2021
Antwort von mit am 20. Sept. 2021
Dear sir/madem, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, General Manager Quality Inn

10/10 – Hervorragend

Ambria

Mit der Familie gereist
Gut: Zustand der Unterkunft und Komfort des Zimmers
The stay was great. One of the beds had dirty sheets on it and we had to plug everything up to work. Other than that it was great.
Aufenthalt von 1 Nacht im Mai 2021
Antwort von mit am 15. Juli 2021
thank u for your kind replay

6/10 – Okay

Antonio

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Aufenthalt von 2 Nächten im Mai 2021
Antwort von mit am 4. Juni 2021
thank u

4/10 – Schlecht

Ashley

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Run down and dirty
Definitely need to update their pics on the website. This place is very run down and in no way cleaned properly. They guy that checked us in wasn’t friendly at all, the atmosphere of the place made me feel like we would be robbed at any moment. The bed had stains and hair in it, there was dust everywhere. The outlet next to my bed was so loose my charger would just fall out. The bed was so soft in the middle we woke up with our backs and hips hurting. And to top it all off, my allergies were really severe the next day bc of how dirty the place was. Definitely not staying here again!!
Aufenthalt von 1 Nacht im April 2021
Antwort von mit am 26. Mai 2021
sorry for that but next time we will make sure everything will be ok. thank u

2/10 – Ungenügend

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Do not stay here. Look like it should be condemned when you pull up. Broken windows and screen first floor and lobby smell like urinal cakes
Aufenthalt von 1 Nacht im März 2021
Antwort von m am 19. März 2021
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 – Ungenügend

Verifizierter Reisender

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
This motel has the worst management I have ever encountered. The last time we had to stay at this hotel when visiting the owner was upset that we booked online and made such a big deal the police were involved. This visit this time my brother reserved the room and paid the first day cash for us and I reserved the next two days online. When the owner noticed it was me and my husband that actually was occupying the room he immediately got upset and said we had to leave immediately because we were banned because of the review I left and he was fined 3,000 dollars. He immediately jumps on the phone to call the police so we leave the property and called my brother to go back and get our things because we had no time to get them. When my brother goes to the motel to collect our belongings everything was removed from the room. Two suitcases, laptop, printer, jewelry, make up and everything we had with us and around 4,000 dollars worth of stuff. The owner claims he didn’t remove the items but he did because we didn’t get to take anything with us. When asked if his cameras worked outside he lied saying they didn’t but that’s how he recognized who we were by us going back and forth to our vehicle. He kept screaming we were banned because of the review and we needed to leave immediately so we did not knowing he would steal all of our belongings and then lie like it wasn’t him and that we took our things with us. No one else was on the side of the motel where we were except one man.
Aufenthalt von 2 Nächten im März 2021
Antwort von mick am 17. März 2021
hello sir. police were called because this guest has gave a room to other guest without our knowledge ,and guest knows that they were banned from our hotel by police causing to much problem in past stay so why would they come back n ask someone to book room for them, the reason they have to run is they know that if police arrive before they would get arrested and need to spend night in police station then the nice hotel room, regarding their stuff in the room police has checked room in their presence and they took what they need and police has asked me to throw remaining in trash

2/10 – Ungenügend

Angelia

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Management Horrible
The management is extremely rude and very unprofessional. They lie and hate when you reserve your rooms online. They don’t wear face mask and do not require any of the guest or staff either. I wouldn’t recommend anyone staying at their facility. The rooms were not cleaned well and the tub had hair in it. Very over rated with poor management customer service !
Aufenthalt von 1 Nacht im Februar 2021
Antwort von mick am 10. Feb. 2021
hello i know who r u, first of all u have covid as u say in front of POLICE u cant stay in my hotel and than we asking u again u say u dont have covid so u lie. we already told u dont book room in my hotel but u book room again and again , after u check out from my hotel ,i called POLICE again they show my room how much in bed condition ,u did again same thing which u did every time with my room after your check out every where your baby diaper. my room was a big dumpster .u asking NON SMOKING ROOM but u smoke inside room . so as a rule u have to $250 so plz come and pay that money. if u want to see that video i have proof also.so i can show u everything and we have POLICE also if u want to call them we r always ready for that. don't book room in my hotel.if u dont like room in my hotel so why u book room again and again here. we have many cheap hotel in town as we said to u.

10/10 – Hervorragend

Randall

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2021
Antwort von mit am 25. Jan. 2021
Dear sir/madem, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, General Manager Quality Inn

10/10 – Hervorragend

Bertha

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im September 2020
Antwort von mit am 2. Okt. 2020
thank u

8/10 – Gut

Phillip

Verbesserungswürdig: Komfort des Zimmers
Aufenthalt von 5 Nächten im August 2020
Antwort von mick am 5. Sept. 2020
thank u

8/10 – Gut

Jacob

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2020
Antwort von mit am 2. Aug. 2020
thank u

2/10 – Ungenügend

Tracy

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The worst trip ever we only take one night but before I could even get checked in and they locked my keys in my car with it running my boyfriend and I try I was trying to find a locksmith for somebody to get my car open and before I can find anybody the guy that owned the place was trying to have my car towed even though I had a reservation there was a blocking anything and then I got to get my money back to the reservation so I can go stay
Aufenthalt von 1 Nacht im Juli 2020
Antwort von mit am 2. Aug. 2020
Dear sir/madam, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Quality Inn

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2020
Antwort von mick am 15. Juli 2020
thank u for review

10/10 – Hervorragend

Corey

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Found the welcoming very warm. Staff very accomindating.
Aufenthalt von 2 Nächten im Juli 2020
Antwort von mit am 10. Juli 2020
thank u

10/10 – Hervorragend

Eric

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Will stay here again
Very comfortable. Owner was great!
Aufenthalt von 1 Nacht im März 2020
Antwort von mit am 28. März 2020
Dear sir/madem, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, General Manager Quality Inn