Lobby

Bewertungen von Quality Suites

2.5 out of 5
Quality Suites
1500 South Ave, Stratford, CT

Bewertungen

7,6

Gut

317 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
376 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 8 - Gut" "
175 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 6 - Okay" "
62 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
75 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

8,2/10

Personal & Service

7,2/10

Ausstattung

7,6/10

Zustand der Unterkunft

7,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

katja, solingen nrw

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Direkt an der Autobahnausfahrt
Wir haben 1 Nacht auf der durchreise hier gewohnt. Dafür optimal. Sehr großes Zimmer mit extra Sofa. Riesiges Bad. Frühstück inbegriffen und ausreichend. Check-im Vorgang war sehr gut und äußerst freundlich und informativ.
Aufenthalt von 1 Nacht im Juni 2017
Antwort von Manager. am 14. Juli 2017
Thank you for taking a few moments to share your experience with me. Our customer's feedback is instrumental in our efforts in meeting and exceeding our guest expectations on a consistent basis. I was sorry to hear that we fell short of this during your stay.

6/10 – Okay

Jenny, Düsseldorf

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Nettes Hotel
Wir kamen um 2 Uhr Nachts im Hotel an und wurden freundlich empfangen. Das Zimmer war sehr groß und das Bett gemütlich. Ausschließlich die Autobahngeräusche waren etwas störend, jedoch haben wir dies durch die große Müdigkeit nicht gehört. Das gesamte Zimmer war sauber und man konnte sich wohl fühlen.

6/10 – Okay

Heinrich, ludwigshafen

Gut: Sauberkeit und Zustand der Unterkunft
direkt an direkt lauten autobahn
Ich habe den mann am empfang gefragt ob er ein ruhiges zimmer habe (hotel liegt direkt an der autobahn) er sagte ja auf der autobahn abgewandten seite als er sah dass wir mit hotels.com gebucht hatten sagte er fuer uns sei ein zimmer zur autobahn hin reserviert er könne das nic ht ändern

6/10 – Okay

Georg, Köln

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Gut aber einwenig laut
Gut gelegen an der Intersate 91 aber dadurch auch Nachts hört man die "Autobahn". Man kann gut und kostenlos parken. Das Früchstück ist in Ordung die Zimmergröße ist in gut. Bei meinem Zimmer war neben dem Bett auch eine Sofa und ein Tisch vorhanden. Auch einen Schreibttisch gab es. Zimmer und Bad waren sauber. Schwimmbad war für die Preiskategorie in Ordnung.

10/10 – Hervorragend

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was super sweet and very accommodating. We weren’t expecting a lot because rates were so reasonable but were pleasantly surprised. Lobby was pretty and colorful. Our room was clean, nice and bed was very comfortable. The hot breakfast was pretty good too! Easy drive to many restaurants. The only problem someone might have is if they are a very light sleeper because the highway is pretty close. Luckily I am a heavy sleeper, plus the heating/air conditioning unit pretty much drowned out any highway noise so I slept like a baby! Would definitely stay here again.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 22. Mai 2024
Dear Michael,Nothing is more important to us than achieving 100% guest satisfaction, and we're thrilled you had such a wonderful stay with us here at Quality Suites Stratford. We're overjoyed our team took such good care of you, and that you loved our free hot breakfast and clean, comfortable rooms, perfect for unwinding after a long day of exploring the historical Stratford. We will be sure to share your compliments with our team, and we hope to welcome you back soon.

8/10 – Gut

Kenisha

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
It’s a nice inexpensive place to stay
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 22. Mai 2024
Dear Kenisha,Thank you for providing your review of Quality Suites Stratford. We're glad you found our hotel to be a comfortable and budget-friendly option. Our team strives to provide a clean and convenient stay for all our guests, offering good value for your money. We look forward to welcoming you back soon.

8/10 – Gut

Susan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was clean and quiet, and close to what we needed. Beds were comfortable.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 22. Mai 2024
Dear Susan,Thank you! We know there's nothing better than a peaceful, spotless room and comfortable bed to return to after a busy day, so we are delighted you were impressed. Your kind comments will be shared with the team, and we look forward to welcoming you back to Quality Suites Stratford for another great visit.

8/10 – Gut

Glenn

Gut: Personal & Service und Zustand der Unterkunft
Close to concert amphitheater
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 22. Mai 2024
Dear Glenn,Thank you for choosing Quality Suites Stratford and for taking a moment to share your review. We are delighted that our location near the amphitheater worked out well for your travel plans. It was a pleasure to host you and we look forward to welcoming you back soon for another concert!

6/10 – Okay

Joshua

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
The front desk lady in the AM is rude
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 16. Mai 2024
As a valued guest, your feedback is invaluable to us. We apologize for any perceived rudeness from our team. We will be sure to discuss your remarks internally, as we want all guests to be treated with the utmost kindness and respect. We do hope you join us again so we may show you our true spirit of hospitality.

8/10 – Gut

Olivia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I can always count on a safe and comfortable stay at Quality Suites. Customer service is always professional, hospitality is always on point.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 16. Mai 2024
Dear Olivia,Thank you for your great review! Our team works hard to ensure that every guest has an exceptional stay, and we are ecstatic that we exceeded your expectations. It was a pleasure having you here, and we look forward to your next visit.

10/10 – Hervorragend

Danny

Gut: Ausstattung und Zustand der Unterkunft
Close to my destination and courteous service.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 13. Mai 2024
Dear Danny,Thank you for choosing to stay at Quality Suites Stratford! It's great to hear that our courteous hospitality and convenient location made your visit pleasant. Your excellent rating is valued and we hope you'll return.

10/10 – Hervorragend

Kevin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff and clean rooms, comfortable beds
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 13. Mai 2024
Dear Kevin,We are glad you chose to stay with us at Quality Suites Stratford. Thank you for spotlighting our clean facilities, comfortable beds, and friendly service. On behalf of our team, we hope to invite you back again soon for another relaxing stay!

8/10 – Gut

Olivia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff is always kind and courteous! My stay was comfortable!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 10. Mai 2024
Dear Olivia,We were happy to provide you with comfortable, welcoming accommodations, and we're glad you enjoyed your visit. Please come see us again soon.

10/10 – Hervorragend

Rosely

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Thank you excelent
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 10. Mai 2024
Dear Rosely,Thank you for your review and for giving us a perfect rating. It was truly a pleasure having you here, and we hope you return soon!

10/10 – Hervorragend

CATHRINE

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von H Patel. am 8. Mai 2024
Thank you for taking a few moments to share your experience with me. I was happy to hear the property provided you with a convenient, clean and comfortable setting during your stay. I was pleased to hear you were checked with friendliness of the staff you were in contact with. I will be sure to share your comments with the team. We look forward to the opportunity to serve you again should your travels bring you through the area.

8/10 – Gut

Cindy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good.
Aufenthalt von 1 Nacht im April 2024
Antwort von H Patel. am 8. Mai 2024
Thank you for taking a few moments to share your experience with me. I was happy to hear the property provided you with a convenient, clean and comfortable setting during your stay. I was pleased to hear you were checked with friendliness of the staff you were in contact with. I will be sure to share your comments with the team. We look forward to the opportunity to serve you again should your travels bring you through the area.

10/10 – Hervorragend

Tai

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Stay for one night. Good breakfast, clean.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 28. Apr. 2024
Dear Tai,Thank you for taking the time to provide your review of Quality Suites Stratford. We are delighted to hear that you found our establishment clean and breakfast was delicious and satisfying. It would be an honor to host you again in the future.

8/10 – Gut

Michelle

Gut: Sauberkeit und Personal & Service
Clean with lots of pillows. Key card failed to work almost every time
Aufenthalt von 1 Nacht im April 2024
Antwort von H Patel am 22. Apr. 2024
Thank you for taking a few moments to share your experience with me. I was sorry to hear this stay did not meet or exceed your expectations. We pride ourselves on making our guests comfortable during their stay and I apologize this did not occur during your visit. We did change your room on the opposite side of highway.

10/10 – Hervorragend

Joseph

Gut: Sauberkeit
Aufenthalt von 1 Nacht im April 2024
Antwort von H Patel am 22. Apr. 2024
Thank you so much for choosing to stay with us at Quality Suites Stratford. Our goal is to provide every guest with exceptional service, so we're thrilled that was the case for you. It's also great to read our commitment to maintaining clean, comfortable accommodations shone through during your visit. It was a pleasure to host you, we are in process for major renovation as well. we apologize for any misunderstanding, and we hope to welcome you back in the future.

10/10 – Hervorragend

JAMES

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff very nice and courteous
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 22. Apr. 2024
Dear James,We're so happy to know that you enjoyed everything about your time with us, including our friendly team members! Please consider coming back to join us again soon for another amazing stay.

4/10 – Schlecht

Elizabeth

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung
I did not like the fact that the website shows a pool which apparently has been closed for a long time. That is false advertising and should be taken off their site. Shame on them for charging those prices and not offering amenities shown.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 16. Apr. 2024
Dear Elizabeth,Thank you for your thoughts. We're sorry you were disappointed with our hotel amenities, and we appreciate your insights. Our team will ensure that our advertised amenities are being correctly communicated, though if there is one in particular you want to make sure is available, please feel free to reach out to our on-site team for more information. Other than this, we hope you had a comfortable stay and it would be a pleasure to welcome you back.

10/10 – Hervorragend

Ervens

Aufenthalt von 1 Nacht im April 2024
Antwort von H Patel. am 8. Mai 2024
Thank you for taking a few moments to share your experience with me. I was happy to hear the property provided you with a convenient, clean and comfortable setting during your stay. I was pleased to hear you were checked with friendliness of the staff you were in contact with. I will be sure to share your comments with the team. We look forward to the opportunity to serve you again should your travels bring you through the area.

8/10 – Gut

Chamatee

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
N/A
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 16. Apr. 2024
Dear Chamatee,Thank you for choosing Quality Suites Stratford for your stay. We're thrilled to hear you had a positive experience overall. Your feedback is valuable to us, and we're committed to continuously improving to ensure your next visit is even better.

8/10 – Gut

Scolastique

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I loved the service and breakfast
Aufenthalt von 3 Nächten im März 2024
Antwort von H Patel am 6. Apr. 2024
Thank you for taking a few moments to share your experience with me. I was sorry to hear this stay did not meet or exceed your expectations. We pride ourselves on making our guests comfortable during their stay and I apologize this did not occur during your visit. We did change your room on the opposite side of highway.

10/10 – Hervorragend

Alba

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Me gustó mucho muy limpio y trnquilo
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 3. Apr. 2024
Dear Alba,Thank you for taking a moment to let us know about your experience staying with us at Quality Suites Stratford. Also, thank you for spotlighting our clean facilities and relaxing environment. We appreciate your comments, and cannot wait to see you again soon!

10/10 – Hervorragend

Carolyn

We got in extremely late and the person who checked us in was terrific.
Aufenthalt von 1 Nacht im März 2024
Antwort von H Patel. am 27. März 2024
Thank you for taking a few moments to share your experience with me. I was happy to hear the property provided you with a convenient, clean and comfortable setting during your stay. I was pleased to hear you were checked with friendliness of the staff you were in contact with. I will be sure to share your comments with the team. We look forward to the opportunity to serve you again should your travels bring you through the area.

10/10 – Hervorragend

Jouffroy, Camby

Aufenthalt von 2 Nächten im März 2024
Antwort von H Patel. am 9. Apr. 2024
Thank you for taking a few moments to share your experience with me. I was happy to hear the property provided you with a convenient, clean and comfortable setting during your stay. I was pleased to hear you were checked with friendliness of the staff you were in contact with. I will be sure to share your comments with the team. We look forward to the opportunity to serve you again should your travels bring you through the area.

8/10 – Gut

Raymond

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von H Patel. am 4. Apr. 2024
Thank you for taking a few moments to share your experience with me. I was sorry to hear this stay did not meet or exceed your expectations. We pride ourselves on making our guests comfortable during their stay and I apologize this did not occur during your visit. We did change your room on the opposite side of highway.

6/10 – Okay

DALE

Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Could not use shower. Shower settings would not work, either cold or scalding.
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 12. März 2024
Dear Dale,While we thank you for being our guest and sharing your feedback, we are sorry to hear you had a concern with the shower. Please know that our team is always ready to provide assistance and address any issues that may arise. We will be sure to review your comments with maintenance and hope we have another opportunity to welcome you back and impress you further.

10/10 – Hervorragend

Edgar

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 2 Nächten im Februar 2024
Antwort von H Patel. am 29. Feb. 2024
Thank you for taking a few moments to share your experience with me. I was happy to hear the property provided you with a convenient, clean and comfortable setting during your stay. I was pleased to hear you were checked with friendliness of the staff you were in contact with. I will be sure to share your comments with the team. We look forward to the opportunity to serve you again should your travels bring you through the area.

8/10 – Gut

Simone

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Quality Suites has a very accommodating staff. My room was very clean, spacious and quiet. Spent one night so I was pleased.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von H Patel. am 29. Feb. 2024
Thank you for taking a few moments to share your experience with me. I was sorry to hear this stay did not meet or exceed your expectations. We pride ourselves on making our guests comfortable during their stay and I apologize this did not occur during your visit. We did change your room on the opposite side of highway.

8/10 – Gut

martha

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I stayed here in 2021 and did not like it, the place was old and dirty looking once you got past the nice lobby. The bathroom was ugly,old,rusty. However, without knowing my husband and I ended up here in feb. Of 2024, we only stayed one night this time, the hotel has been remodeled and it looks great the room is very spacious and the bathroom is great, as it was remodeled as well it is very clean and new looking. In 2021 we stayed for a week and said we weren't coming back, But now that it has been remodeled we will stay here for the weeks that we come in the summer. And it is affordable and breakfast is included.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 24. Feb. 2024
Dear Martha,Thank you for your compliments on our updated property! We're glad our clean rooms and included amenities impressed you, and we look forward to having you as our guests again.

10/10 – Hervorragend

Scott

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Right off the highway, plenty of parking in a well lit lot quiet neighbors everytime i have stayed and the rooms are big and clean. And the breakfast in the mornings is a great way to start a new day
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 20. Feb. 2024
Dear Scott,Thank you for sharing your five-star experience at Quality Suites Stratford! We're delighted you enjoyed our convenient location, quiet surroundings, and spacious rooms. It's also fantastic that you started your day with our satisfying breakfast. We look forward to welcoming you back for another pleasant stay.

8/10 – Gut

Terell

Aufenthalt von 1 Nacht im Februar 2024
Antwort von H Patel. am 21. März 2024
Thank you for taking a few moments to share your experience with me. I was sorry to hear this stay did not meet or exceed your expectations. We pride ourselves on making our guests comfortable during their stay and I apologize this did not occur during your visit. We did change your room on the opposite side of highway.

10/10 – Hervorragend

Armando

Gut: Sauberkeit und Personal & Service
Friendly staffs
Aufenthalt von 10 Nächten im Januar 2024
Antwort von General Manager am 2. Feb. 2024
Dear Armando,Thank you so much for choosing to stay with us at Quality Suites Stratford. Impressing every guest with our exceptional service is always a top priority for us, so we're thrilled that was the case for you. It was an absolute pleasure to host you, and we hope to welcome you back in the future.

10/10 – Hervorragend

Betty, Cali

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place! Very clean and friendly staff. Very helpful and informed. Thank you.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 2. Feb. 2024
Dear Betty,It was an honor to have provided you with an experience worth all the stars. We are glad that our team members and high standards of cleanliness made a positive impact on your stay. Your praise will be shared with our team, for they deserve the recognition. Please visit us again so we can show you a much better experience.

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel is past its prime but price was right and close to my Stratford destination.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 30. Jan. 2024
Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our great location and wonderful value, we are sorry you weren't more impressed with our offerings. We are always working to improve and hope to have another opportunity to welcome you back and impress you further.

6/10 – Okay

Kumbirai

Geschäftlich gereist, Mit der Familie gereist
Food wasn’t great.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 29. Jan. 2024
Thank you for choosing our hotel during your recent trip. We appreciate your feedback and will keep it in mind when making future changes. We wish you happy and safe travels.

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean
Aufenthalt von 1 Nacht im Januar 2024
Antwort von H Patel. am 24. Jan. 2024
Thank you so much for choosing to stay with us at Quality Suites Stratford. Our goal is to provide every guest with exceptional service, so we're thrilled that was the case for you. It's also great to read our commitment to maintaining clean, comfortable accommodations shone through during your visit. It was a pleasure to host you, we are in process for major renovation as well. we apologize for any misunderstanding, and we hope to welcome you back in the future.

6/10 – Okay

Erin

Aufenthalt von 2 Nächten im Januar 2024
Antwort von H Patel. am 13. Feb. 2024
Thank you for taking a few moments to share your experience with me. I was sorry to hear this stay did not meet or exceed your expectations. We pride ourselves on making our guests comfortable during their stay and I apologize this did not occur during your visit. We did change your room on the opposite side of highway.

10/10 – Hervorragend

Philip

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von H Patel. am 22. Jan. 2024
Thank you so much for choosing to stay with us at Quality Suites Stratford. Our goal is to provide every guest with exceptional service, so we're thrilled that was the case for you. It's also great to read our commitment to maintaining clean, comfortable accommodations shone through during your visit. It was a pleasure to host you, we are in process for major renovation as well. we apologize for any misunderstanding, and we hope to welcome you back in the future.

10/10 – Hervorragend

Omayra

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von H Patel. am 22. Jan. 2024
Thank you so much for choosing to stay with us at Quality Suites Stratford. Our goal is to provide every guest with exceptional service, so we're thrilled that was the case for you. It's also great to read our commitment to maintaining clean, comfortable accommodations shone through during your visit. It was a pleasure to host you, we are in process for major renovation as well. we apologize for any misunderstanding, and we hope to welcome you back in the future.

10/10 – Hervorragend

Juan

Aufenthalt von 1 Nacht im Januar 2024
Antwort von H Patel. am 13. Feb. 2024
Thank you for taking a few moments to share your experience with me. I was happy to hear the property provided you with a convenient, clean and comfortable setting during your stay. I was pleased to hear you were checked with friendliness of the staff you were in contact with. I will be sure to share your comments with the team. We look forward to the opportunity to serve you again should your travels bring you through the area.

6/10 – Okay

nikos, margate

Aufenthalt von 1 Nacht im Januar 2024
Antwort von H Patel. am 16. Jan. 2024
Thank you for taking a few moments to share your experience with me. I was sorry to hear this stay did not meet or exceed your expectations. We pride ourselves on making our guests comfortable during their stay and I apologize this did not occur during your visit. Because We have a shortage of employees, and it is very hard to get hard working employees as well. We do apologize for any inconvenience. hope we have the opportunity to serve you again should your travels bring you through the area again.

6/10 – Okay

Per

Mit der Familie gereist
Gut: Personal & Service und Komfort des Zimmers
Lite slitet i inredning och även sänglinne och handdukar. Frukost ok även om det varma får stå för länge. Trevlig och hjälpsam personal. Nära motorvägen för en övernattning på väg.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 12. Jan. 2024
Dear Per,We value your feedback, and we're glad to hear that you found our team pleasant and helpful and our location convenient. Your comments about our amenities and breakfast are noted. We apologize for any inconveniences you encountered in these areas and will work to address them to ensure a better experience for future guests. Your input is essential in helping us improve, and we hope to have an opportunity to provide you with an improved stay in the future.

6/10 – Okay

Erin

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Staff came off very nonchalant not very welcoming. Housekeeping is more friendly. 2nd floor hallway looks very dim and unfinished when you first get off elevator. Hotel overall has an older feel. Other than that my only other complaint is the bedding.. there were tears in the sheets and the bed itself was very uncomfortable compared to another hotel in the area. Overall decent for the price. Breakfast is OK.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von General Manager am 10. Jan. 2024
Dear Erin,We appreciate you staying with us and taking the time to share your thoughts. It's great to know that our complimentary breakfast and affordable rates added to your experience. However, we apologize for any disappointment with the front desk service and the age of the property. We'll keep your comments in mind, and we hope you'll consider staying with us again during your next trip.

8/10 – Gut

Nadia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We enjoyed our stay. The property was clean and the rooms were nice and comfortable. Spacious seating with a desk, fridge and microwave. The staff were professional and friendly. My only issue was the AC/Heating Unit was very loud. Every time it kicked it i was awakened out my sleep. I would definitely stay at this property again.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von General Manager am 12. Jan. 2024
Dear Nadia,We enjoyed having you! Your comfort is our pleasure, and we're so happy you had everything you needed to feel at home at Quality Suites Stratford. Thank you for spotlighting our dedicated staff as well. Rest assured, we will use your helpful feedback to ensure your next stay is even better!

10/10 – Hervorragend

Alejandro, Miami

Aufenthalt von 2 Nächten im Januar 2024
Antwort von H Patel. am 30. Jan. 2024
Thank you so much for choosing to stay with us at Quality Suites Stratford. Our goal is to provide every guest with exceptional service, so we're thrilled that was the case for you. It's also great to read our commitment to maintaining clean, comfortable accommodations shone through during your visit. It was a pleasure to host you, we are in process for major renovation as well. we apologize for any misunderstanding, and we hope to welcome you back in the future.

6/10 – Okay

Wendell

Gut: Sauberkeit und Ausstattung
N/A
Aufenthalt von 2 Nächten im Januar 2024
Antwort von General Manager am 8. Jan. 2024
Dear Wendell,Thank you so much for the feedback. We're sorry to hear that you didn't have an amazing experience with us, as this is always our goal. In order to better address specific issues, we encourage you to reach out to us with additional information about how we could have improved your visit. We hope to hear from you soon.

10/10 – Hervorragend

Katherine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place
Antwort von H Patel. am 13. Feb. 2024
Thank you for taking a few moments to share your experience with me. I was happy to hear the property provided you with a convenient, clean and comfortable setting during your stay. I was pleased to hear you were checked with friendliness of the staff you were in contact with. I will be sure to share your comments with the team. We look forward to the opportunity to serve you again should your travels bring you through the area.