Innenpool

Bewertungen von Hampton Inn Atlanta - Stockbridge

2.5 out of 5
Hampton Inn Atlanta - Stockbridge
7342 Hannover Pkwy N, Stockbridge, GA

Bewertungen

8,4

Sehr gut

251 von insgesamt 486 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
126 von insgesamt 486 Gästebewertungen haben eine Bewertung von 8 - Gut" "
54 von insgesamt 486 Gästebewertungen haben eine Bewertung von 6 - Okay" "
26 von insgesamt 486 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
29 von insgesamt 486 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,6/10

Personal & Service

8,0/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Marsha

Verbesserungswürdig: Zustand der Unterkunft
This property is “ tired” the beds were comfortable and the room was clean, but , it’s just needs a lift. You must bring plugs for your phone and watch because there are only USB holes for your technology . I wouldn’t recommend staying here. It needs a facelift. There are better places to stay. The breakfast was the same as all the other places … boring food and not yummy . There’s no restaurant in the hotel
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Relations Specialist am 9. Mai 2024
Hi Marsha,We appreciate your feedback and are glad to hear that you found the beds comfortable and the room clean during your stay. While we understand your concerns about the property needing an update, we strive to maintain a clean and comfortable environment for all our guests. Regarding the lack of traditional plugs, we apologize for any inconvenience and will take this into consideration for future improvements. While we don't have an on-site restaurant, we do have a variety of dining options in the surrounding area for guests to explore. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

6/10 – Okay

Bernard

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Relations Specialist am 28. Apr. 2024
Hi Bernard,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.

8/10 – Gut

Jontavious

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Good Stay. Fast Check in. Woke up to second hand smoke, but a great breakfast to make up for it.
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations Specialist am 8. Apr. 2024
Hi Jontavious,We're delighted to hear you had a generally positive stay with us and appreciated our efficient check-in process. We apologize for any inconvenience caused by the second-hand smoke, as ensuring a comfortable environment for all our guests is a top priority. However, we're pleased to know that you enjoyed our breakfast offerings, and we hope to welcome you back soon for an even more enjoyable experience.

8/10 – Gut

Traci

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Indoor heated pool. Safe clean and convenient to restaurants in the area
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations Specialist am 8. Apr. 2024
Hi Traci,We appreciate your feedback and are delighted to hear that you enjoyed our indoor heated pool and found our facilities safe, clean, and conveniently located near restaurants. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're pleased that you found our amenities to your satisfaction. Rest assured, we continuously strive to maintain the high standards of cleanliness and safety that our guests expect from us. We look forward to welcoming you back for another pleasant stay in the future.

10/10 – Hervorragend

Thomas

Mit dem Partner gereist
Gut: Ausstattung
Excellent stay. Room great
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 7. Apr. 2024
Hello Thomas,We are delighted to hear that you had an excellent stay and enjoyed our great rooms. Your comfort is our top priority, and we appreciate your kind feedback. Thank you for choosing our hotel for your accommodations.

10/10 – Hervorragend

Linda

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The front desk staff are great. Very pleasant and helpful.
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations Specialist am 2. Apr. 2024
Hi Linda,We're thrilled to hear that you found our front desk staff to be great, pleasant, and helpful during your stay. Providing exceptional service is our top priority, and we're delighted that our team members met your expectations. We pride ourselves on creating a welcoming atmosphere and ensuring our guests feel valued and cared for throughout their visit. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future.

2/10 – Ungenügend

Drusilla

Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
I was on the first floor. Someone that was above use was making so much. A lot of stomping and bumping. I called the front desk it calmed down about 20 minutes later. This was around 1030pm. The next morning the noise started again around 630am. Also, the water pressure is low. When we checked I complain again. The manager on duty just said, we sent security upstairs. The breakfast was the only thing I can say was decent. We will not be staying there again
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Relations Specialist am 26. März 2024
Hi Drusilla,We sincerely apologize for the inconvenience caused by the noise disturbance during your stay. We take guest comfort seriously and promptly addressed the issue by sending security to investigate upon receiving your complaint. While we strive to maintain a peaceful atmosphere, occasional disturbances can occur in a bustling hotel environment. Regarding the water pressure concern, we appreciate your feedback and will look into improving this aspect of our facilities. We're glad to hear you enjoyed our breakfast offerings, and we hope you reconsider staying with us in the future.

10/10 – Hervorragend

Shae

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Dance comp. Perfect
Aufenthalt von 2 Nächten im März 2024
Antwort von Guest Relations Specialist am 5. März 2024
Hi Shae,We appreciate you taking the time to share your feedback. We're delighted to hear that you enjoyed your stay with us. At our hotel, we strive to provide exceptional service and comfortable accommodations, and it's rewarding to know that we met your expectations. Your satisfaction is our priority, and we look forward to welcoming you back for another memorable experience in the future.

10/10 – Hervorragend

Katherine

Mit dem Partner gereist
Bathroom needs sine updates, tiles cracked and coming wall
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 24. Feb. 2024
Hello Katherine,We appreciate your feedback and will share it with our maintenance team for further assessment. Please feel free to reach out to our management team for any further assistance with your concerns.

10/10 – Hervorragend

Robert

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 17. Feb. 2024
Hello Robert,We are thrilled to hear that you had an excellent stay at our hotel! We hope to welcome you back again soon for another memorable experience.

10/10 – Hervorragend

Tony

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Guest Relations Specialist am 20. März 2024
Hi Tony,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 – Hervorragend

Candace

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Guest Relations Specialist am 5. Feb. 2024
Hi Candace,We appreciate your positive feedback and are delighted to hear that you found our hotel nice. Our team works diligently to provide a comfortable and enjoyable experience for our guests. It's rewarding to know that our efforts have contributed to your satisfaction. We hope to welcome you back for another pleasant stay in the future.

10/10 – Hervorragend

Elia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was everything.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Manager am 3. Feb. 2024
Hello Elia,Thank you for taking the time to share your feedback. We appreciate your positive comments and are thrilled to hear that you had a satisfactory stay with us. We hope to welcome you back in the future for another enjoyable experience.

10/10 – Hervorragend

Susan

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 22. März 2024
Hello Susan,We are delighted to hear that you had a fantastic experience during your stay with us! If you have any further comments or suggestions, please feel free to reach out to us. We look forward to welcoming you back in the future.

10/10 – Hervorragend

Wendy, Atlanta

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel for solo travelers as well as families. Close to everything.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Guest Relations Specialist am 29. Jan. 2024
Hi Wendy,We appreciate your positive feedback about our hotel and are delighted to hear that you found it suitable for both solo travelers and families. Our prime location, conveniently situated near various attractions, ensures easy access to everything our vibrant surroundings have to offer. It's always a pleasure to provide a comfortable and welcoming environment for our guests. We look forward to the opportunity of hosting you again in the future.

10/10 – Hervorragend

Nona

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Front desk lady (I didn't ask her name but had just started her evening shift) was very friendly and helpful and made us feel welcomed to the hotel. Breakfast attendant (Tiffany) did a super job of making sure the hot food was replenished and hot. She did her job with a big smile.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 27. Jan. 2024
Hello Nona,We're thrilled to hear that you had a positive experience with our front desk staff and breakfast attendant. Providing friendly and helpful service is what we strive for. We appreciate your kind words about our team members and we're glad they made you feel welcomed during your stay. We hope to have the pleasure of welcoming you back in the future.

10/10 – Hervorragend

Quida

Geschäftlich gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Need 2 staff members that can do check ins. Especially on the weekend.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Guest Relations Specialist am 22. Jan. 2024
Hi Quida,We appreciate your feedback and understand the importance of efficient check-in processes for our guests. Our team constantly strives to enhance the overall experience, and we apologize for any inconvenience you may have encountered during peak times, particularly on weekends. Rest assured, we have taken note of your concern and will assess the staffing situation to ensure a smoother check-in process in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for an improved experience.

2/10 – Ungenügend

Andrew

Antwort von GM am 22. Jan. 2024
Thank you I appreciate you taking the time to complete the online survey, which gives us valuable feedback on how we can improve. It seems from the survey results that we didn’t met or exceeded your expectations for your stay. We strive to make sure every guest has an outstanding experience while staying with us. Can you explain your experience. Thank you very much for being our guest recently at our Hampton Inn Stockbridge.

10/10 – Hervorragend

Janice

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
clean and safe
nothing fancy but always clean and people are polite and helpful.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Guest Relations Specialist am 22. Jan. 2024
Hi Janice,We appreciate your feedback and are delighted to hear that you found our hotel consistently clean and our staff polite and helpful. Our commitment to maintaining a clean and welcoming environment is a top priority. It's heartening to know that our team's efforts have contributed to a positive experience during your stay. We take pride in providing a reliable and comfortable atmosphere for our guests. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

10/10 – Hervorragend

Kenneth

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 14. Jan. 2024
Hello Kenneth,to hear that you had a positive experience during your stay at our hotel. We truly appreciate your feedback and are delighted to know that everything met your expectations. We strive to provide exceptional service and create memorable stays for all our guests. Your kind words are a great encouragement for our team. Thank you for choosing us, and we look forward to welcoming you back in the future.

10/10 – Hervorragend

Tony

Mit einer Gruppe gereist
Gut: Sauberkeit und Ausstattung
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Manager am 10. Jan. 2024
Hello Tony,Thank you for choosing our hotel for your stay. We are thrilled to see that you had a fantastic experience with us. We hope to have the pleasure of welcoming you back in the future for another amazing stay!

10/10 – Hervorragend

premnauth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
One night stay.
Very clean and comfortable. Room was spacious and smells fresh. Breakfast was good, not too much of a choice, but enough. Nice and clean area..
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 10. Jan. 2024
Hello premnauth,We appreciate your feedback on our clean and comfortable rooms, as well as the fresh smell. Our team takes pride in ensuring a pleasant stay for our guests. It's great to know that you found the breakfast enjoyable, and we take note of your comment regarding the variety. Thank you for highlighting the cleanliness of our hotel surroundings.

8/10 – Gut

Reginald

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Manager am 10. Jan. 2024
Hello Reginald, We appreciate you choosing our hotel and taking the time to rate your experience. If you have any specific feedback or concerns, please reach out to us directly so that we can address them accordingly. We hope to welcome you back in the future for another great stay.

10/10 – Hervorragend

Cindy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent
The room was very clean. Having the soap dispensers was very handy as I didn’t have to unpack ours for the one night stay. The breakfast was very good and the staff was very helpful.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 10. Jan. 2024
Hello Cindy,Thank you for your positive feedback on our clean rooms and convenient soap dispensers. We're glad to hear that you found them helpful during your one night stay. Our team takes pride in providing a great breakfast experience and assisting guests like you. We appreciate your kind words and hope to welcome you back soon for another enjoyable stay.

2/10 – Ungenügend

Shierley

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Front desk staff not reachable. Don't answer the phone, hardly present at the desk. Not able to sleep at night constant banging Noise coming from upstairs. Pillows where very hard, small and old. Call the Font desk never answer, call the 1-800 number customer service to see if they can do someting about it but could reach them eithers.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 10. Jan. 2024
Hello Shierley, We apologize for the inconvenience you experienced during your stay. Our front desk staff strives to provide prompt assistance, and we regret any difficulties you encountered in reaching them. We understand that noise disruptions can be frustrating, and we apologize for any disturbances caused by noise from upstairs. We appreciate your feedback regarding the pillows and will share it with our team for review. For any future assistance or concerns, we recommend contacting us directly so we can address them promptly.

10/10 – Hervorragend

Ashley

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Akeiba was amazing and extremely helpful! She was extremely knowledgeable and friendly. As well as hometown proud! Family from the lou! She made the check in process seamless
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 10. Jan. 2024
Hello Ashley,Thank you for taking the time to share your positive experience with us! We greatly appreciate your kind words about Akeiba. It is wonderful to know that she provided you with excellent service during the check-in process. We are proud to have team members like Akeiba who go above and beyond to ensure a seamless stay for our guests. We hope to welcome you back soon for another memorable visit.

10/10 – Hervorragend

Jameel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Relations Specialist am 28. Dez. 2023
Hi Jameel,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 – Hervorragend

Joseph

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Relations Specialist am 25. Dez. 2023
Hi Joseph,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 – Hervorragend

Gary

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The staff were very courteous, from check in to check out The room was very clean no reproach The food was excellent, both times that I partake in
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Guest Relations Specialist am 20. Dez. 2023
Hi Gary,We sincerely appreciate your positive feedback regarding our courteous staff, impeccable cleanliness, and excellent food services during your stay with us. It is heartening to hear that our team's commitment to hospitality and cleanliness contributed to a pleasant experience from check-in to check-out. We continuously strive to maintain high standards in all aspects of our services, and it's rewarding to know that these efforts were reflected in your stay. Your kind words motivate us to uphold the quality of our offerings for all future guests.

10/10 – Hervorragend

Marla

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Cleanliness, nice breakfast- again, very clean. Staff friendly
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Relations Specialist am 19. Dez. 2023
Hi Marla,We sincerely appreciate your positive feedback regarding the cleanliness of our hotel and the enjoyable breakfast experience. Maintaining a clean and welcoming environment for our guests is a top priority for us, and we are delighted to hear that our efforts have been recognized. Our dedicated staff takes pride in providing friendly and attentive service to ensure a pleasant stay for all our guests. We look forward to welcoming you back for another excellent experience in the future.

10/10 – Hervorragend

Michelle

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Employees were all very kind and helpful. The room was clean and tidy.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Relations Specialist am 19. Dez. 2023
Hi Michelle,We appreciate your positive feedback and are delighted to hear that our dedicated team left a favorable impression on you with their kindness and helpfulness. Ensuring a clean and tidy environment for our guests is a top priority, and we are pleased that your accommodations met your expectations. We take pride in providing a welcoming and comfortable stay, and it's encouraging to know that our efforts have been recognized. Thank you for choosing our hotel, and we hope to welcome you back for another enjoyable experience in the future.

10/10 – Hervorragend

Fallon, Maywood

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Relations Specialist am 28. Dez. 2023
Hi Fallon,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Tammy

Aufenthalt von 2 Nächten im November 2023
Antwort von Guest Relations Specialist am 12. Dez. 2023
Hi Tammy,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Yvette

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Guest Relations Specialist am 18. Nov. 2023
Hi Yvette,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

8/10 – Gut

Barbara

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a great short stay.
Aufenthalt von 2 Nächten im November 2023
Antwort von Guest Relations Specialist am 14. Nov. 2023
Hi Barbara,Short and sweet, just like the stay! We're delighted to hear that you had a great time during your visit. If there's anything specific that stood out to make your stay great, we'd love to know. Thanks for choosing to stay with us!

10/10 – Hervorragend

Arinze

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very clean and well maintained property
Aufenthalt von 2 Nächten im November 2023
Antwort von Guest Relations Specialist am 14. Nov. 2023
Hi Arinze,We're thrilled you found our property clean and well-maintained! Our team works diligently to uphold high standards, ensuring a comfortable and enjoyable stay for all our guests. We appreciate your acknowledgment of our efforts and hope to welcome you back for another great experience in the future.

8/10 – Gut

John

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean and handy from I75. Set away from highway. Good breakfast. Just a bit expensive.
Aufenthalt von 1 Nacht im November 2023
Antwort von Guest Relations Specialist am 14. Nov. 2023
Hi John,Thank you for sharing your experience with us. We're delighted to hear that you found our location convenient and appreciated our clean rooms and breakfast offerings. We strive to provide a peaceful environment set back from the highway for our guests' comfort. However, we understand concerns about pricing and continually reassess our rates to offer the best value for the quality and services we provide. Your feedback is valuable, and we hope to have the opportunity to welcome you back in the future.

4/10 – Schlecht

mary

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
hampton inn has really fallen
hampton inn use to have heavenly beds and they were awesome. the bed we slept on was hard as as rock and the frame squeaked. it was terrible!
Aufenthalt von 1 Nacht im November 2023
Antwort von Guest Relations Specialist am 8. Nov. 2023
Hi Mary,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Our hotel is committed to providing a comfortable and enjoyable experience for our guests. While we have made updates to our bedding and facilities over time, we understand that individual preferences can vary. We value your input and will use it to continually improve our services and accommodations for future guests. Thank you for choosing to stay with us, and we hope to have the opportunity to serve you again in the future.

6/10 – Okay

Michael

Mit dem Partner gereist
Gut: Personal & Service
Exactly what I expect of a Hampton. Bit scruffy, poor breakfast, good big room with comfortable beds. Helpful reception staff. Sensible place to stay for a night having just arrived at Atlanta airport from UK before driving south.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Guest Relations Specialist am 19. Okt. 2023
Hi Michael,We appreciate your feedback and are delighted to hear that you found our spacious rooms with comfortable beds to be a positive aspect of your stay. Our dedicated reception staff is always committed to providing assistance to our guests, ensuring a smooth arrival experience. While we regret to hear about your disappointment with the breakfast, we take all guest comments seriously and will certainly consider ways to improve this aspect of our services. Thank you for choosing us for your brief stopover in Atlanta, and we hope to have the opportunity to welcome you again in the future.

10/10 – Hervorragend

Jose

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Guest Relations Specialist am 17. Okt. 2023
Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Evelyn

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Good thank
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Guest Relations Specialist am 10. Okt. 2023
Hi Evelyn,Thank you for taking the time to share your positive feedback about your recent stay at our hotel. We're delighted to hear that you had a good experience during your visit. Our team works diligently to provide a comfortable and enjoyable stay for all our guests, and it's rewarding to know that your expectations were met. We appreciate your support and hope to have the pleasure of welcoming you back in the future.

10/10 – Hervorragend

Norris

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2023
Antwort von Guest Relations Specialist am 4. Okt. 2023
Dear Norris, We're pleased to hear that you had a great experience. If you have any more feedback or if there's anything specific you'd like to share about your stay, please feel free to let us know. We're here to ensure your future visits are just as enjoyable. Thank you for choosing our services, and we look forward to welcoming you back in the future at Hampton Inn Atlanta - Stockbridge!

10/10 – Hervorragend

Trina

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
The room was great but when yiu walked into the room it had a smell of pee and mildew. We tried burning candles, spraying room air freshner and the smell would not leave. Throughout the night the smell seem to get stronger. I believe the carpet should be pulled up or shampoo.
Aufenthalt von 2 Nächten im September 2023
Antwort von Guest Relations Specialist am 3. Okt. 2023
Hello Trina, We sincerely apologize for the inconvenience you experienced with the unpleasant smell in your room. Your feedback is essential, and we take it seriously. We will immediately address the issue by thoroughly cleaning and deodorizing the room, as well as inspecting and treating the carpet if necessary to ensure a fresh and comfortable environment for our guests. We appreciate you bringing this to our attention, and we hope you would consider giving us another opportunity to provide you with a more enjoyable stay in the future. Please feel free to reach out to our management team if you have any further concerns or if there's anything else we can do to assist you during your stay. Thank you for your understanding.

10/10 – Hervorragend

Melissa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
10/10
One of my favorite hotel stops out of countless cross country trips. Great experience.
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 10. Sept. 2023
Hello Melissa,Know that your voice is of tremendous importance to us and we value your comments about our hotel. Please do come see us again.

6/10 – Okay

Victor

Geschäftlich gereist
Verbesserungswürdig: Zustand der Unterkunft
No water pressure and I heard from other guests that there room was scrummage through by staff, and things were taken. I did not leave any valuables as I took my stuff with me each day. There are no safes in the rooms either.
Aufenthalt von 3 Nächten im September 2023
Antwort von Manager am 10. Sept. 2023
Hello Victor,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our staff and your comments about our room. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

10/10 – Hervorragend

Lawrence

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im August 2023
Antwort von Guest Relations Specialist am 22. Aug. 2023
Hi Lawrence! Your five star review means a lot to us! We're glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We hope you're looking forward to your next stay as much as we are!

10/10 – Hervorragend

Elliot

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
BEST NIGHT STAFF MEMBER EVER! I stayed the other night and had the nicest staff!
Aufenthalt von 2 Nächten im August 2023
Antwort von Guest Relations Specialist am 16. Aug. 2023
Hi Elliot! It is great to hear from you and we’re so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. We want you to feel like family and if our staff is making you feel this welcomed and at home, then we know we're doing our job! We are glad that you were satisfied with the hospitality of our staff and the convenience of our amenities and we look forward to seeing you again soon.

8/10 – Gut

Gregory

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
got stranded with airline debacle at Hartsfield. This place was a much needed place to rest. would stay there again. Great staff....even at 4am check in.
Aufenthalt von 1 Nacht im August 2023
Antwort von Guest Relations Specialist am 15. Aug. 2023
Hi Gregory! Thank you for completing the survey regarding your recent stay at our property. It is always our goal to be as helpful and accommodating as possible and to treat our guests as we would treat our families. Thank you for choosing our hotel. We hope to see you again soon.

10/10 – Hervorragend

DeAna

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was very pleasant. Quiet hotel and great breakfast.
Aufenthalt von 1 Nacht im August 2023
Antwort von Guest Relations Specialist am 9. Aug. 2023
Hi DeAna! Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! It is so rewarding to learn of your five-star experience at our hotel. Your rating will serve as an encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest.

10/10 – Hervorragend

MICHAEL

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Guest Relations Specialist am 2. Aug. 2023
Hi Michael! We are very happy to discover that you had such a pleasant experience with us! It is always our ambition to give you a one-of-a-kind memorable experience. We hope you're looking forward to your next stay as much as we are!