Hello, Kudos to the staff at Steamboat Lodging for addressing various issues we had during our stay. They were very responsive and helpful!
Positives: the living and dining room areas were very nice and accomodated our party of six very well. The beds and pillows were comfortable. The washer/dryer worked well. The foyer was a perfect place to store our jackets, helmets, boots, etc. Finally, the shuttle was an amazing convenience and one of the reasons we book with Steamboat Lodging.
Need for improvement: All of the appliances (except the washer/dryer) are in need of updating. We had issues with the dishwasher not draining properly, the ice making machine was broken (thank you for bringing us ice), the water filter in the fridge was either broken or needed to be replaced, and the light above the stovetop was broken. The kitchen had a hodge podge of old pots and pans, dishware, flatware, cooking utensils, glasses, etc. It needs to be refreshed. All of the bathrooms need updating as well. It looks original, with low counters and toilets, old tub in master, etc. The hot tubs did not work for the first day or two of our stay (thank you for following up with the condo association and ultimately getting it fixed). Finally, it would be much more convenient to have a keyless entry at the front door than to come in through the garage every time. With the vehicle parked in the garage, we often would send one person through the garage to unlock the front door for everyone else to enter.
The unit has so much potential! We would definitely rent here again if these updates were made.
Thank you!