2/10 – Ungenügend
Sandra
16. Sept. 2025
Verbesserungswürdig: Personal & Service
Someone with key attempted to enter our room in the middle of the night. A front desk clerk gave a stranger described to us as unbalanced and not of right mind a key to our room. That person tried to get into our room at 4:00a.m. Luckily we had put the extra metal lock on so while he unlocked the door but he/she could not open the door completely. This person banged on the door and yelled then left. A short while later 2 people came by and did the same thing. We called 911 and the police came to the Hotel. The front desk never called to let us know what was happening or to apologize. The Stamford police and a security guard came by after a great while with a confusing explanation of what happened. This was a terrifying event and the hotel could have handled it so much better while it was happening. The hotel did nothing to see if we were ok until well after the banging and yelling was over. Stay away from this hotel it is beyond weird and dangerous.
Sandra
Aufenthalt von 1 Nacht im September 2025