Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Have been renting beach condos on IRB 1-2xs a year for 15 yrs. We just love this area. I was very excited to find this unit on the beach w/pool in such a great location. Our stay was Sat-Sat. Check-in was after 4 pm but unlike most other rentals we had to go to a rental office to check-in. The office closed shortly after check-in time so I called to see how we would get the keys if we could not get there before they left. Apparently, they just throw the keys in an envelope outside in a plastic mailbox. After picking up our 1970-style hotel keys we drove to the unit. It stunk! Mildewy-musty-sour stink. I know that rental properties in humid FL can get a little musty but this was gross. On top of that the unit was filthy it was a very disappointing start to our vacation. I called the office and left a mssg, knowing they would be MIA until Mon we headed out to get groceries and cleaning supplies. It's one thing if it were just crumbs, hairs & greasy fingerprints left from the previous guests but this unit was DIRTY, there was a heavy layer of dust on everything, wall art, furniture, baseboards, stains on walls & there was mildew & rust rampant in the bathrooms. I went to lower the temp and saw a sign taped to the wall telling me that I could not lower the AC below 76! Were they expecting their guests to be lizards? I did speak to management on Tues, they apologized- said that they would look into it and get back to me but I never heard from her again. On Wed morning while I was out on the beach someone entered our unit unannounced and freaked my kids out. I called the office they were clueless of course apologized &said that they would look into it and get back to me but I never heard from her again either. Lucky, the weather was perfect, we were outside most of the time but if we had a rainy week I would have just driven home rather than hang in that place. Great location, nice & roomy, it's a shame that the management let it get so nasty.