Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The unit was nicely decorated however there were some really bad issues about this unit. The guest room bed sinks in the middle. In the morning they could barely walk because of the backache. The room did not have a drape on the window so light came in all night. The back bedroom has a glass block wall. The sun shines in all day making the room unbearable with the heat. The window needs a blackout shade to keep the sun out. We bought a fan to try to help cool the room. The kitchen is not very well equipped. It looks like everything that someone would throw away, is what is in there. NO K-cup coffee maker. The toaster is broken. The bread falls to the bottom. You have to turn the toaster on the side to get the bread out. There wasn't any non-stick skillets, steak knives or a vegetable peeler! SunHost is a great management company. After complaining about the problems within the hour, they brought skillets, knives and a vegetable peeler. They would have brought a mattress if they could have! Everyone at the front desk is nice and helpful. This is not a Luxury Condo at all. We have never paid this much money for so little Luxury. These owners should look at unit 203 to see what Luxury is! They really should be refunding some money, Mattresses do not cost that much money.I will stay with SunHost again, but not in that unit!We don't live like this and don't expect to live like this on vacation.This is not the first complaint about the mattress. The owner needs to get the problems corrected.