Restaurant

Bewertungen von The Exchange Hotel

2.5 out of 5
The Exchange Hotel
234 3rd Ave N, St. Petersburg, FL

Bewertungen

8,0

Sehr gut

360 von insgesamt 856 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
242 von insgesamt 856 Gästebewertungen haben eine Bewertung von 8 - Gut" "
136 von insgesamt 856 Gästebewertungen haben eine Bewertung von 6 - Okay" "
67 von insgesamt 856 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
51 von insgesamt 856 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

9,0/10

Personal & Service

7,4/10

Ausstattung

7,4/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Susanne

Verbesserungswürdig: Sauberkeit
Remains from the previous room inhabitant still in the toilet, soap was dirty, mismatched furniture, wanted to charge 20 USD for valet despite available (free) street parking overnight.
Aufenthalt von 1 Nacht im März 2022

2/10 – Ungenügend

Minnelly

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
DON’T DO IT! SAVE YOURSELF FROM THIS PLACE! This hotel is absolutely disgusting and dirty. It is in a very poor condition. The room smelled horrible, bathroom was falling apart and had a leak from the A/C, you could hear all kinds of noices, the bed was terrible, the elevator was broken...I can go on but hopefully you get the idea. The only good thing is the location since is walking distance from most amenities.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

James

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel was great! It’s a classic feel with comfortable rooms. If I had anything to say that was unexpected it would be the size of the bathroom. It was a tad small but totally ok and we would definitely stay again! Great staff, clean rooms. Housekeeping was great and they made it a pleasurable experience! 5/5
Aufenthalt von 5 Nächten im Mai 2024

6/10 – Okay

Ciro

Gut: Personal & Service
Aufenthalt von 1 Nacht im Mai 2024

4/10 – Schlecht

Karina

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
This property will be remodeled soon...
Aufenthalt von 2 Nächten im April 2024

8/10 – Gut

Daniel

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Enjoyed the older items incorporated throughout the hotel. Stairs easily walkable. Comfortable rooms. Huge closet. Fun surprise
Aufenthalt von 1 Nacht im Mai 2024

4/10 – Schlecht

Irfan

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
No housekeeping , water $4 , frontdesk empty , called no one picked Someone came in room without knocking
Aufenthalt von 1 Nacht im Mai 2024
Antwort von The Exchange Management am 20. Mai 2024
On behalf of The Exchange Hotel, please accept my sincerest apologies for the inconvenience you endured. Certainly, this is not the type of guest experience we are trying to provide. Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services. We hope that we get another opportunity to serve you when your travel plans bring you back to the St. Pete area.

10/10 – Hervorragend

DARIUS

Geschäftlich gereist
Gut: Ausstattung
Unique non-chain hotel that has all you need including pool, bar, restaurant, and staff that are very attentive.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von The Exchange Management am 20. Mai 2024
Thank you for taking the time to share your experience regarding your recent stay. We appreciate your kind words about our staff and hotel. It is through such candid feedback that we continue to improve upon our product and services.

2/10 – Ungenügend

Rick and Nancy

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von The Exchange Management am 20. Mai 2024
Thank you for taking the time to share your experience regarding your recent stay.

10/10 – Hervorragend

kathleen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is dated, but very clean. I was told prior to booking that the elevators don't work, it was also posted on expedia that elevators aren't available. The staff asked me several times if they could carry our bags to the 2nd floor to make it easier for guests. I wish i could remember the staff names, because they are honestly the nicest people. They are so accommodating and friendly.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von The Exchange Management am 17. Mai 2024
Hello Kathleen, Thank you for your kind comments regarding our staff. It was a pleasure serving you and we hope to have you back again in the near future.

6/10 – Okay

Beatriz

Gut: Personal & Service
Verbesserungswürdig: Ausstattung
Hotel was okay, i stayed on the first floor so i could hear EVERYTHING. I could hear everything from the second floor and there is construction going on right by my window so that sucked because it was nonstop noise starting at 4am. Rooms didn't have a fridge or microwave but the lobby did have one microwave. Bed were super comfty! Sheets clean, towels clean, coffee maker was dusty. I have Tmobile so my service sucked out there and the wifi didnt help much. Also you have to pay for parking at the hotel, other than that you have to park on the street which is 2 hr parking from 8-10pm you can park over night fine, but during the day make sure you move your car. Other than that it was an okay stay
Aufenthalt von 3 Nächten im Mai 2024
Antwort von The Exchange Management am 17. Mai 2024
On behalf of The Exchange Hotel, please accept my sincerest apologies for the inconvenience you endured. Certainly, this is not the type of guest experience we are trying to provide. Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services. We hope that we get another opportunity to serve you when your travel plans bring you back to the St. Pete area.

8/10 – Gut

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was a very nice place to stay only complaint we had is there were some kids apparently staying in the floor above us and they were very loud laid in the evenings and very loud early in the mornings
Aufenthalt von 2 Nächten im April 2024
Antwort von The Exchange Management am 17. Mai 2024
On behalf of The Exchange Hotel, please accept my sincerest apologies for the disturbance you endured from the neighboring room above. Certainly, this is not the type of guest experience we are trying to provide. I am particularly sorry that we were unaware of the problem at the time so that immediate corrective action could be taken.

6/10 – Okay

Jeremy

Verbesserungswürdig: Ausstattung
Nice looking lobby but underwhelming rooms and bathrooms. It seems this hotel cannot decide if it wants to be a historic property embracing its age and charm or a more modern facility.
Aufenthalt von 2 Nächten im April 2024
Antwort von The Exchange Management am 17. Mai 2024
Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

6/10 – Okay

Christine

Mit dem Partner gereist
Didn't have hot water when i went to take shower Let the water run for 10min no change in temp
Aufenthalt von 1 Nacht im Mai 2024
Antwort von The Exchange Management am 13. Mai 2024
Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

6/10 – Okay

dosty

Aufenthalt von 1 Nacht im Mai 2024
Antwort von The Exchange Management am 13. Mai 2024
Thank you for taking the time to share your experience regarding your recent stay.

8/10 – Gut

Vashon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von The Exchange Management am 13. Mai 2024
Thank you for taking the time to share your experience regarding your recent stay. Your feedback is greatly appreciated.

8/10 – Gut

Nicholas

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Mai 2024
Antwort von The Exchange Management am 13. Mai 2024
Thank you for taking the time to share your experience regarding your recent stay.

6/10 – Okay

Alanis

Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
overall ok stay, no fridge in the rooms
Aufenthalt von 2 Nächten im März 2024
Antwort von The Exchange Management am 10. Mai 2024
Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

6/10 – Okay

Michele

Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Richard, Sarasota

Gut: Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von The Exchange Management am 6. Mai 2024
Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

10/10 – Hervorragend

Nicole

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great spot, lovely boutique hotel.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von The Exchange Management am 6. Mai 2024
Thank you for your awesome feedback we appreciate you choosing us, and we look forward to welcoming you with us again in the near future.

6/10 – Okay

Vongai

Aufenthalt von 2 Nächten im April 2024

6/10 – Okay

JUAN

Mit der Familie gereist
Gut: Personal & Service
Ok for the price. Elevator broken
Aufenthalt von 2 Nächten im April 2024
Antwort von The Exchange Management am 4. Mai 2024
Thank you for taking the time to leave us a review. We appreciate your feedback, and we hope to have you back again.

6/10 – Okay

Salvatore

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
When we checked in we were told that the elevator was out of service(apparently it hasn’t operated for many months and will not be repaired). Then we got to our second floor room and it was very warm . I tried calling the front desk but the phone didn’t work. They changed our room and it was satisfactory
Aufenthalt von 3 Nächten im April 2024
Antwort von The Exchange Management am 3. Mai 2024
Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

10/10 – Hervorragend

Mayrin

Gut: Personal & Service
Aufenthalt von 3 Nächten im April 2024
Antwort von The Exchange Management am 3. Mai 2024
Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

8/10 – Gut

kurt

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Quaint
Aufenthalt von 3 Nächten im April 2024
Antwort von The Exchange Management am 27. Apr. 2024
Thank you for taking the time to share your experience regarding your recent stay. Indeed, The Exchange is quaint and charming. Thanks for the feedback, we hope to see you visit again very soon!

10/10 – Hervorragend

Gillian

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
i wish the water faucets ran :(
Aufenthalt von 1 Nacht im April 2024
Antwort von The Exchange Management am 27. Apr. 2024
Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

2/10 – Ungenügend

Lori

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The elevator was broken. My mom is 85 and recovering from a fractured pelvis. We had to carry 3 suitcases up to the 3rd floor.
Aufenthalt von 1 Nacht im April 2024
Antwort von The Exchange Management am 26. Apr. 2024
On behalf of The Exchange Hotel, please accept my sincerest apologies for the inconvenience you endured. Certainly, this is not the type of guest experience we are trying to provide. Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services. We hope that we get another opportunity to serve you when your travel plans bring you back to the St. Pete area.

6/10 – Okay

Giana

Aufenthalt von 1 Nacht im April 2024
Antwort von The Exchange Management am 17. Mai 2024
Thank you for taking the time to share your experience regarding your recent stay.

10/10 – Hervorragend

Mary

Geschäftlich gereist
Nice property
Aufenthalt von 1 Nacht im April 2024
Antwort von The Exchange Management am 26. Apr. 2024
Thank you for taking the time to share your experience regarding your recent stay. Hope to see you again soon!

2/10 – Ungenügend

Gabrielle

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room I was given was infested with bugs. There were bugs in the bed as well as another persons hair. Multiple bugs were in the bathroom and had burrowed into the towels and toilet paper as well. I Canceled the room and ended up going to another hotel. I requested a refund and they refused to refund me my money back. Horrible experience overall and will not be booking any rooms here again.
Aufenthalt von 2 Nächten im April 2024
Antwort von The Exchange Management am 26. Apr. 2024
On behalf of The Exchange Hotel, please accept my sincerest apologies for the inconvenience you endured. Certainly, this is not the type of guest experience we are trying to provide. Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services. We hope that we get another opportunity to serve you when your travel plans bring you back to the St. Pete area.

8/10 – Gut

Richard

Gut: Personal & Service
Elevator broken and only 3rd floor walkup available.
Aufenthalt von 2 Nächten im April 2024
Antwort von The Exchange Management am 22. Apr. 2024
Thank you for taking the time to share your experience regarding your recent stay. Please accept my sincerest apologies for the inconvenience you endured. We hope that we get another opportunity to serve you when your travel plans bring you back to the St. Pete area.

6/10 – Okay

Richie

Mit der Familie gereist
Cute little boutique downtown. Walkable to all downtown shops, restaurants and pier. There is restaurant and bar onsite, a plus. The only thing I did not like was no refrigerator or microwave was available.
Aufenthalt von 3 Nächten im April 2024
Antwort von The Exchange Management am 22. Apr. 2024
Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services. We hope that we get another opportunity to serve you when your travel plans bring you back to the St. Pete area.

10/10 – Hervorragend

Kirk, Broken Arrow

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was super friendly and cheerful and helped with our every need
Aufenthalt von 1 Nacht im März 2024
Antwort von The Exchange Management am 22. Apr. 2024
Thank you for taking the time to share your experience regarding your recent stay. I am most pleased that you generally found the Hotel and staff met and exceeded your expectations. We hope that we get another opportunity to serve you when your travel plans bring you back to the St. Pete area.

6/10 – Okay

Kristen

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von The Exchange Management am 26. Apr. 2024
Thank you for taking the time to share your experience regarding your recent stay.

10/10 – Hervorragend

Jamie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von The Exchange Management am 26. Apr. 2024
Thank you for taking the time to share your experience regarding your recent stay. Your feedback is very important to us. We hope to see you again soon!

10/10 – Hervorragend

Rafael, Naples

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is close enough to walk to restaurants and the night life, but situated in a quiet neighborhood away from the noisy partiers.. I have stayed there before and will stay again!
Aufenthalt von 1 Nacht im April 2024
Antwort von The Exchange Management am 21. Apr. 2024
Hello Rafael, thank you for your amazing review we are so happy to hear that you enjoyed your stay with us here at The Exchange Hotel. We look forward to welcoming you back to visit with us again soon.

10/10 – Hervorragend

Michael G

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a fantastic stay, the hotel was within walking distance of the Blues Festival we attended. The Staff was the crown jewel of our stay, sadly The Exchange is closing in a few months and will be demolished to make room for a high rise.
Aufenthalt von 3 Nächten im April 2024
Antwort von The Exchange Management am 20. Apr. 2024
Hello Michael, Thank you for awesome review. We are happy to hear that you enjoyed your stay with us and had fun in our location. It was a pleasure having you with us and we look forward to having you back again soon.

10/10 – Hervorragend

David

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property is old but pretty well kept and the staff is super friendly and helpful
Aufenthalt von 1 Nacht im April 2024
Antwort von The Exchange Management am 19. Apr. 2024
Thank you for kind review, we appreciate your feedback on your stay with us here at The Exchange Hotel. We hope to see you again soon.

8/10 – Gut

Virginia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Bathrooms could not have been smaller, and there was no maid service during our four-day stay. Neither was particularly problematic, and the location is excellent. The staff was very helpful. I wish the bar stayed open longer.
Aufenthalt von 4 Nächten im April 2024
Antwort von The Exchange Management am 18. Apr. 2024
Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services. We are happy you enjoyed your stay and that the staff and the location was excellent. We hope to have you with us again in the near future.

8/10 – Gut

Bryant

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The gentleman at the front desk Michael. he made you feel like you’re at home hotel is all but it was clean and a great location; walking distance to everything.
Aufenthalt von 4 Nächten im April 2024
Antwort von The Exchange Management am 18. Apr. 2024
I am most pleased that you generally found the Hotel and staff met and exceeded your expectations. We appreciate your kind review, and we hope to see you again soon.

4/10 – Schlecht

Anthony

Verbesserungswürdig: Ausstattung
Overall it wasn't horrible, but the first night my TV didn't work (someone partially unplugged it at the back of the set and it was up to me to figure it out) My room phone was dead. Also, no one told me you had to request to have your room cleaned. So it wasn't. I also think, from what I saw for pricing online earlier Saturday before I checked in, was a lot lower than what I was charged. I saw the same room in the $135 range and I was charged $245 & $169. I guess they're tearing the place down, so maybe they'll be better when they start from scratch.
Aufenthalt von 2 Nächten im April 2024
Antwort von The Exchange Management am 18. Apr. 2024
On behalf of The Exchange Hotel, please accept my sincerest apologies for the inconvenience you endured. Certainly, this is not the type of guest experience we are trying to provide. Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services. We hope that we get another opportunity to serve you when your travel plans bring you back to the St. Pete area.

6/10 – Okay

Charles M.

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room was like a meat locker. No heat, AC only had to shut it off to keep from freezing
Aufenthalt von 1 Nacht im April 2024
Antwort von The Exchange Management am 15. Apr. 2024
Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

4/10 – Schlecht

Teresa

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Ausstattung
Good bed. The location to Vinoy Park and restaurants good. Not so good: Broken elevator $25 a day parking, no self parking (need to move vehicle every 2 hrs) Shower head drizzled. However, they did replace. Short shower curtain, floor got very wet. Tiny bathroom. No blow-dryer MUST ask for clean room service. We put towels out and came back to no towels. We were told you need to request room service. Curtains ripped, old and dirty, almost moldy looking (gross) Complimentary coffee in lobby was cold in am (both days) no breakfast offered. Dirty hall carpets. Overall If you want a good bed and location this place will work. If you want anything else probably not.
Aufenthalt von 2 Nächten im April 2024
Antwort von The Exchange Management am 15. Apr. 2024
On behalf of The Exchange Hotel, please accept my sincerest apologies for the inconvenience you endured. Certainly, this is not the type of guest experience we are trying to provide. Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services. We hope that we get another opportunity to serve you when your travel plans bring you back to the St. Pete downtown area.

2/10 – Ungenügend

Emily

Aufenthalt von 4 Nächten im April 2024
Antwort von The Exchange Management am 3. Mai 2024
Thank you for taking the time to share your experience regarding your recent stay.

10/10 – Hervorragend

Vanessa

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great!!
Aufenthalt von 5 Nächten im März 2024
Antwort von The Exchange Management am 13. Apr. 2024
Thank you for your great feedback, we are happy to hear you had a great experience with us. We look forward to seeing you again!

8/10 – Gut

Scott

Aufenthalt von 1 Nacht im März 2024
Antwort von The Exchange Management am 3. Mai 2024
Thank you for taking the time to share your experience regarding your recent stay. It is through such candid feedback that we continue to improve upon our product and services.

10/10 – Hervorragend

shelly

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff were all super nice and helpful.
Aufenthalt von 1 Nacht im April 2024
Antwort von The Exchange Management am 13. Apr. 2024
Wow thank you for your kind comments regarding our staff. The are truly and exceptional bunch of people. We look forward to serving you the next time your travels take you to St. Pete downtown.

6/10 – Okay

MAREK

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
GREAT LOCATION AND STAFF, but very, very run down and needs cleaning, urgently.
Aufenthalt von 2 Nächten im April 2024
Antwort von The Exchange Management am 6. Apr. 2024
Hello Marek, thank you for sharing your feedback on your stay here with us at the Exchange Hotel. We are happy you enjoyed the location and that the staff made you feel comfortable. Thank you for staying with us and we hope to serve you again in the near future.

10/10 – Hervorragend

William

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location!
Aufenthalt von 3 Nächten im März 2024
Antwort von The Exchange Management am 6. Apr. 2024
Indeed, it is! thank you for leaving us your review your feedback is greatly appreciated, and we hope to see you again in the near future.