2/10 – Ungenügend
Stacy
8. Dez. 2025
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The room was absolutely disgusting. The floor was sticky, there was long black hair everywhere. The sheets had so many stains on both beds. One bed had food crumbs in it.
As soon as I saw that I went to the office to let them know how filthy everything was and that I wanted new clean sheets. Unfortunately the maid service wasn’t Available so they gave me new sheets which also had large stains on them. The phone in my room didn’t work and they did NOTHING about it. There were crackheads lurking around the building. My family felt extremely uncomfortable! The coffee machine was broken and the continental breakfast was gross and very unsanitary. This place needs to be reported! It was way too expensive. The safety, cleanliness was not even worth a 1 star. I would have asked to get a refund and go to another place but unfortunately we came with a large group for a family Christmas get together and had too many rooms. I DON’T recommend EVER coming to this hotel. Absolutely TERRIBLE!!!!
Stacy
Aufenthalt von 2 Nächten im Dezember 2025