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Bewertungen von Bannatyne Spa Hotel Hastings

4 out of 5
Bannatyne Spa Hotel Hastings
Battle Road, St Leonards-On-Sea, England

Bewertungen

8,6

Hervorragend

183 von insgesamt 374 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
131 von insgesamt 374 Gästebewertungen haben eine Bewertung von 8 - Gut" "
32 von insgesamt 374 Gästebewertungen haben eine Bewertung von 6 - Okay" "
18 von insgesamt 374 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
10 von insgesamt 374 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,2/10

Personal & Service

8,2/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Wuzzer, Wien

Verbesserungswürdig: Personal & Service
Kein Spa Hotel
Mittelklassehotel jedoch nicht wie beworben mit Spabereich.
Aufenthalt von 1 Nacht im Juni 2018

10/10 – Hervorragend

Neil, GB/D

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A place to visit!
Just fantastic, staff could not be more helpful. Full English breakfast cooked to order plus small buffet. Certainly will return. PS: guests have full use of the spa facilities, unfortunately we did not have time to use them.

8/10 – Gut

Fritz, Mettmann

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Nice - with things to improve for four stars.
Nice old mansion in a beautiful park setting - with the charm of an old English country estate. Our stay was very pleasant - the staff at reception very helpful. The restaurant staff is friendly enough, but lacks good training - slow to remove used dishes, tables don't get wiped and stay sticky, because wiping cleanser is unsuitable. Breakfast was very good, dinner ok. Stairs could use new carpet. New bathroom in our room no 5 was very clean - but WiFi did work only intermittently - we had to go downstairs to connect and then hoped it would stay on - wich it not always did.

8/10 – Gut

Tartanlad, Stuttgart

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Servicequalität und Essen exzellent aber Sie benutzen immer ein sehr alte, langsame Brottoaster und Mann braucht viel Zeit und Geduld. Sonst waren wir zufrieden. Dass Essen war ziemlich teuer aber exzellent.

8/10 – Gut

Maria

Great location for a relaxing weekend
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Joseph Anthony

Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Andrew

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Helen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

Tina

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024

6/10 – Okay

Diana

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
I had a disappointing visit to this hotel. I had booked to take my children away for a night during half-term and booked the hotel because it had family rooms and a swimming pool. When we arrived, we were told we had to pay extra to use the pool as we had booked on experia rather than through the hotel directly. This was not clear at all when booking and instead felt like false advertising given the pictures of the pool on the booking site. Despite the significant extra fee to take 4 of us swimming, we decided to go ahead because it was raining and we had been looking forward to the pool. However, we were then refused entry to the pool as I had 3 children with me. They were not young children (two over 10yrs old) and all could swim. There was no justifiable reason for not permitting us to use the hotel facilities, and I would certainly not recommend this hotel as family-friendly!
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Mark

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Proper Hospitality
Great location, lovely staff and amazing food
Aufenthalt von 1 Nacht im Februar 2024

4/10 – Schlecht

Leigh

Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

Tim

Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Simon

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Outstanding service
We stayed at the hotel for our wedding anniversary and they cloudy have done more. We had a welcome plate with dairy free sweet treats and “Happy Anniversary “ piped in chocolate on the plate. The staff were amazing and so attentive. Nothing was too much trouble.,
Aufenthalt von 3 Nächten im Januar 2024

10/10 – Hervorragend

Carol

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We booked a executive double with queen bed,and we were upgraded to a larger room.The Staff very welcoming nothing was to much for them. Hotel very clean as always. Breakfast amazing pleanty to choose from,plus the quality of the fresh food was excellent.
Aufenthalt von 2 Nächten im Januar 2024

10/10 – Hervorragend

Michael

Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

Helen

Mit dem Partner gereist
Gut: Ausstattung
Staff are so lovely and helpful, nothing is to much trouble.
Aufenthalt von 2 Nächten im Dezember 2023

2/10 – Ungenügend

Tatjana

Gut: Sauberkeit und Ausstattung
Aufenthalt von 1 Nacht im Dezember 2023

6/10 – Okay

Nikolina

Aufenthalt von 1 Nacht im Dezember 2023

4/10 – Schlecht

Anna

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
The hotel was quiet as it was just before Christmas, but for the price we paid there were too many bits and pieces that weren’t right. Good points: the king size bed was huge and very comfortable, and the staff at breakfast were excellent. Not so good points: we were the last in the bar, and the guy from reception came in to talk to the lady behind the bar very loudly about inappropriate stuff, including swearing. I’m no prude but there should be a code of behaviour when guests are present. We knew the pool was closed for maintenance but we were told the spa closed at eight, when we got there it changed to half past seven. The phone was broken in our room, too. The hotel is in a nice quiet location with large grounds, and the room was big and comfortable, with a smart bathroom. There isn’t a huge choice of hotels in Hastings, so this is recommended if you’re searching.
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

robin

Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Alison

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Overnight stay
From the minute we arrived until the morning we left the service was excellent. We had drinks in the bar, met with friends and had a meal in the restaurant. The food was, fresh, well presented and very tasty. The service was friendly and quick, staff were always around so we could order more drinks. The room was spacious, clean and in full working order, with a descent hairdryer and excellent shower. We could not fault any part of our stay. Would definitely recommend and will definitely stay here again.
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Mr

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023

6/10 – Okay

Andy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Great room and service. The breakfast needs to be at least warm, most items cold. Difficult to enjoy cold scrambled eggs.
Aufenthalt von 1 Nacht im November 2023

8/10 – Gut

Maura

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ideal location for weekend break to the coastal towns of Hastings, Bexhill, Rye.
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Simon

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fantastic hotel
We have stayed at quite a few hotels in the past 3 years and this is the best by a country mile. Room excellent food top draw and the staff couldn’t do enough for us. Special mention for Casey one of the receptionist she went the extra mile to make our stay just that little bit more special. We have already booked to go back for a longer stay in January next year. The spa facilities next door are very good as well and we are looking forward to using their outside jacuzzi.
Aufenthalt von 2 Nächten im November 2023

8/10 – Gut

Glyn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023

4/10 – Schlecht

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Nice hotel but bed was worst we have ever had and the breakfast was not great
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Luisa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing stay
Amazing stay. Hotel beautiful. Staff all so friendly and welcoming. Beautiful room. Very cosy bed. Everything there that you needed within your room. Great facilities and beautiful grounds to walk around in. We had an amazing stay. Highly recommend to others also.
Aufenthalt von 1 Nacht im Oktober 2023

8/10 – Gut

Nicola

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023

6/10 – Okay

Philippa C

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lovely hotel, but replace the chef!!
The hotel was lovely. The staff were very friendly and helpful. Two points to improve. *The beds are more comfortable at Premier Inn. *The evening food was not up to much, Cote Brasserie do much better. Unpleasant sauces and garnishes. "Wood chips and lemon". "Ash & basil". I jest! Mint on sea bass did not work, why not fennel or tarragon? And I can cook a pork cutlet better- with a bit of mustard, garlic oil and salt & pepper. However, the breakfasts were good.
Aufenthalt von 4 Nächten im September 2023

6/10 – Okay

Diane

Mit dem Partner gereist
Gut: Sauberkeit
No air con in the room despite control panel and vent being there but they did provide a decent fan so no worse off than at home. Bed was uncomfortable and bedding threadbare but breakfast was excellent. Found a few staff tended to ignore guests in preference to colleagues but overall was adequate.
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Philip

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Not my usual choice for a weekend in Hastings, but I’ll be back next summer. The gardens are beautiful and a lovely place to sit with a gin before dinner or a latte with the papers on a Sunday morning. The restaurant is very good and excellent value. There’s lots of choice for breakfast, all for the standard price, and the orange juice tasted like the real thing - i.e. not from concentrate. I’m not sure about the 1980s pop music in the dining room but other guests were clearly enjoying it. It’s the first overnight stay I’ve ever had in Hastings with no issue parking and that’s a huge bonus.
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Yvonne

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bannatyne thank you
Friendly. Immaculate. Enjoyable
Aufenthalt von 1 Nacht im September 2023

8/10 – Gut

Jane

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Love to stay again
Beautiful hotel-disappointing pizza and salad and no massages available-excellent staff friendly and helpful -
Aufenthalt von 2 Nächten im August 2023

10/10 – Hervorragend

peter

Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Carol

Mit dem Partner gereist
Gut: Ausstattung
I could not fault any service or staff at this hotel Rooms very clean food very good The hotel needs a little TLC to bring it back to life but it is a beautiful hotel and surroundings The spa was fantastic and Alfie was a great guy in making you feel welcome.
Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Geoff

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Helpful staff. Excellent accommodation fine location
Aufenthalt von 1 Nacht im August 2023

6/10 – Okay

Harold

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel nice some minor issues
The main issue was the power to our room went off a critical time getting ready for the evening. The coffee / Tea facilities only had one small carton of milk and the hotel advises you to sort ot your own taxi if your going out in the evening cause local services are not guaranteed
Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Jacqueline

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2023

8/10 – Gut

Katie

Aufenthalt von 1 Nacht im Juli 2023

4/10 – Schlecht

alan

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
tired
the front door of this hotel tells you all you need to know about the accommodation, tired dated bashed chipped paint and in need of a deep clean, the staff were great, but the accommodation is very tired, oh and to charge £20 to use the pool on top of paying £130 for the room is insulting, for that reason alone 'i'm out'
Aufenthalt von 1 Nacht im Juli 2023

8/10 – Gut

Idajet

Aufenthalt von 1 Nacht im Juli 2023

10/10 – Hervorragend

Christopher

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Excellent Hotel
It was very good, better than expected and thanks for a great stsy
Aufenthalt von 1 Nacht im Juli 2023

8/10 – Gut

John

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Needs TLC.
Lovely service, the cleaners in particular were lovely. The room was very dated and in need some TLC - marks on wall and floor, scratches and holes in bed head board. Restaurant food was fine. The surroundings are lovely.
Aufenthalt von 2 Nächten im Juni 2023

8/10 – Gut

Neil

Gut: Personal & Service und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juni 2023

2/10 – Ungenügend

Martin

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
It was appalling that the lady on reception told my employees that due to not booking direct they could not have the AC turned on in there room, Men asked for a fan and ice and they were declined 4 times until eventually they were given some ice.
Aufenthalt von 1 Nacht im Juni 2023

10/10 – Hervorragend

Angela

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Stay.
Great service from everyone. Clean comfortable room. Maisy is fantastic! Lovely grounds very relaxing stay.
Aufenthalt von 1 Nacht im Juni 2023

8/10 – Gut

Martin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very comfortable with excellent staff.
This was a short stay of just two nights. We were sightseeing in the area rather than using the spa facilities. The accommodation was spacious, comfortable and quiet. However, we did find the bath in the middle of the bedroom floor a little odd. The restaurant menu was adequate.
Aufenthalt von 2 Nächten im April 2023

10/10 – Hervorragend

Chris

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great facilities, Spa is £20 per person to use pool etc. only 15 min drive to Hastings beach
Aufenthalt von 1 Nacht im April 2023