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Bewertungen von Wydown Hotel

3.5 out of 5
Wydown Hotel
1424 Main Street, St. Helena, CA

Bewertungen

9,8

Außergewöhnlich

183 von insgesamt 221 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
33 von insgesamt 221 Gästebewertungen haben eine Bewertung von 8 - Gut" "
5 von insgesamt 221 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 221 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 221 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,8/10

Sauberkeit

9,8/10

Personal & Service

9,4/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Johann

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The best place to go in Napa valley
This family owned hotel is truly a real gem! The stuff is very friendly and you see in every corner of the hotel that the owner is into interial design. The location is top: In the center of St. Helena - you can find in walking distance restaurants, shops, galleries ... The brakfeast is served in the wonderful lobby and is perfect for a family.
Aufenthalt von 2 Nächten im Juli 2017

10/10 – Hervorragend

WILLIAM

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent property and location. The staff was outstanding, we’ll be back!!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von General Manager am 10. Mai 2024
Hello William,Thank you for taking the time to review our hotel. Glad you enjoyed your stay and would love to welcome you back.

10/10 – Hervorragend

Alexandra, San Leandro

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stylish hotel, lovely rooms, delicious and high quality breakfast items, freshly baked cookies in the evening, and perfect location in the heart of town. However, the best was really the employees who were so friendly, helpful, accommodating. The host Sabrina is such a gem! And the breakfast team were incredible! Thank you!!
Aufenthalt von 3 Nächten im April 2024
Antwort von GM am 15. Apr. 2024
Hi Alexandra,So happy to hear you enjoyed your stay with us. Sabrina is a gem!! She'll be so happy you gave her a shout out.

10/10 – Hervorragend

frank

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location to walk, eat and drink in the downtown area.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von GM am 19. Feb. 2024
Hi Frank,Thank you for the review. Please come back to visit us again.

10/10 – Hervorragend

michael

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Can't wait to return
One of our best experiences in the NAPA valley. *Situated in vibrant part of downtown St. Helena. *Easy to access the entire NAPA valley. *Friendly and welcoming staff. *An "A+" breakfast experience. *Spacious, comfortable and well appointed rooms. *Easy free parking behind the hotel. Looking forward to going back.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von GM am 10. Jan. 2024
Hi Michael,Thank you for the review. Glad your entire experience went well. We can't wait for your return!!

10/10 – Hervorragend

david, no. Hollywood

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Absolutely on point. The staff is so accommodating, friendly, and welcoming. The hotel location is perfect, and the facility is just terrific. Love this hotel and will ABSOLUTELY, come back again
Aufenthalt von 3 Nächten im November 2023
Antwort von GM am 21. Dez. 2023
David, your review is perfect! Thank you and hope you come back again.

10/10 – Hervorragend

Diana

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I must say: I have never stayed at a hotel with a more friendly staff. THey we re SO great, pleasant, friendly, and happy to help and give us suggestions. Sabrina, Paula, Cara, Justin, James, Carol... I can't thank you enough for everything. The location of the hotel is excellent, close to shops, and restaurants.
Aufenthalt von 3 Nächten im November 2023
Antwort von General Manager am 17. Nov. 2023
Hello Diana,So happy you enjoyed your stay!! I am glad you recognized what we are all about at the Wydown. Our team members take pride in making our guests feel at home. Hope to see you again!!

10/10 – Hervorragend

William

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This is a nice hotel with ample parking in downtown St. Helena. Very friendly and helpful staff. Don't look for great scenice vistas, our room looked into a narrow outdoor corridor across from another room. But who needs a view after a day of wine tasting?
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von General Manager am 1. Nov. 2023
Thank you for the review William. Glad the wine helped you look past the lack of scenic views from certain rooms. We are looking to re-design those rooms by removing the corridor to expand the rooms and create an enhanced outdoor view.

10/10 – Hervorragend

Lynn

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The location is excellent for walking St. Helena, shopping, and dining. Parking in St. Helena can be difficult and fortunately the hotel has a covered parking lot on the back side of the property. We have stayed in more luxurious hotels but the Wydown was perfect for a Napa Valley trip.
Aufenthalt von 6 Nächten im Oktober 2023
Antwort von GM am 16. Okt. 2023
Thank you Lynn for the feedback. We hope you come to visit us again after our room remodel next year.

10/10 – Hervorragend

Kimberly, Eads

Mit einer Gruppe gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Our group of 7 enjoyed a wonderful week at Wydown Hotel. The is a small hotel with an incredible vibe and the feeling that you’re staying with special friends. All of the staff were so personable and went the extra mile to accommodate every wish. The breakfast offering were delicious with quiche, bakery muffins, English muffins, yogurts, granola, etc. Warm chocolate chip cookies were provided as an after dinner treat. We loved the location and walked to many great local restaurants. We were just a short drive from some of Napa’s best wineries. We are already planning our next trip and will most definitely book the Wydown Hotel when we return.
Aufenthalt von 5 Nächten im September 2023
Antwort von General Manager am 28. Sept. 2023
Our "Magnificent Seven", your well-written review sums up what we strive for every time someone enters the Wydown Hotel. Thank you for letting the next guest know what to expect when staying with us. We look forward to your return next year!!

10/10 – Hervorragend

Lauren

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Wydown absolutely made our Napa Valley experience.
Aufenthalt von 4 Nächten im September 2023
Antwort von General Manager am 25. Sept. 2023
Hi Lauren. Thank you for your review. Glad the Wydown made your Napa experience great and it wasn't just the wine:)

10/10 – Hervorragend

Roberto, South San Francisco

Aufenthalt von 2 Nächten im September 2023
Antwort von General Manager am 25. Sept. 2023
Hi Roberto! Thank you for the 5 out of 5 rating. Hope you come to visit us again!

10/10 – Hervorragend

Maura

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I cannot wait to stay here again!
Aufenthalt von 3 Nächten im August 2023
Antwort von GM am 23. Aug. 2023
Thank you Maura! We would love to have you back at the Wydown!

10/10 – Hervorragend

John

Aufenthalt von 1 Nacht im August 2023
Antwort von GM am 23. Aug. 2023
Thank you John!

10/10 – Hervorragend

Giselle Izaguirre

Aufenthalt von 5 Nächten im Juli 2023
Antwort von General Manger am 20. Juli 2023
Hello Giselle,Thank you for staying with us @Wydown Hotel and taking the time to rate your experience. We hope you come back to visit us in the future.

10/10 – Hervorragend

Douglas

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juni 2023
Antwort von General Manager am 6. Juli 2023
Hi Douglas,Thank you for your 10/10 rating. Please come back to visit us again!

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 3 Nächten im Juni 2023
Antwort von General Manager am 27. Juni 2023
Hi Scott thank you for the 10 out of 10 rating!! Please come back again.

10/10 – Hervorragend

Amanda

Aufenthalt von 3 Nächten im Juni 2023
Antwort von General Manager am 23. Juni 2023
Thank you for the 10/10 rating Amanda. Much appreciated!!

10/10 – Hervorragend

Judith M

Aufenthalt von 2 Nächten im Juni 2023
Antwort von General Manager am 23. Juni 2023
Thank you for the 10/10 rating Judith. Much appreciated!!

10/10 – Hervorragend

Sangbum

Aufenthalt von 1 Nacht im Juni 2023
Antwort von General Manager am 7. Juni 2023
Hi Sangbum! Thank you for taking the time to review our hotel.

10/10 – Hervorragend

Lars

Aufenthalt von 2 Nächten im Mai 2023
Antwort von General Manager am 7. Juni 2023
Thank you for your 5 out 5 review!!

10/10 – Hervorragend

Gregory, Thousand Oaks

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great 12 room hotel right in town. Large room. Well equipped. There’s a breakfast available daily, too. Breads, yogurts, quiche, fruit. Parking is in a large lot behind the hotel.
Aufenthalt von 3 Nächten im Mai 2023
Antwort von GM am 9. Mai 2023
Hi Gregory, thank you for taking the time to review the Wydown Hotel. Please come back to visit us again!!

8/10 – Gut

martin

Aufenthalt von 1 Nacht im Mai 2023
Antwort von GM am 9. Mai 2023
Thank you for taking the time to rate the Wydown Hotel. Please come back when your in town Martin.

10/10 – Hervorragend

Janet

Gut: Sauberkeit und Personal & Service
Aufenthalt von 3 Nächten im April 2023
Antwort von GM am 9. Mai 2023
Thank you for the 5 out of 5 rating Janet. Please come visit us again!!

10/10 – Hervorragend

beth

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The front desk was amazing. And the breakfast staff was so nice.
Aufenthalt von 2 Nächten im April 2023
Antwort von General Manager am 5. Apr. 2023
Thank you Beth for sharing your feedback! We hope you come back to visit us again.

10/10 – Hervorragend

Suzanne

Aufenthalt von 2 Nächten im März 2023
Antwort von GM am 9. Mai 2023
Thank you for the 5 out of 5 rating Suzanne. Please come back again!!

8/10 – Gut

cristie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Overpriced for such a small room
$20 amenities fee for absolutely ZERO amenities is robbery.
Aufenthalt von 1 Nacht im März 2023
Antwort von General Manager am 18. März 2023
Hi Cristie,The amenities fee includes: Passes to the Health Spa Napa Valley, beverages in mini fridge, covered parking, and fiber high speed internet access.

10/10 – Hervorragend

Amina

Aufenthalt von 1 Nacht im März 2023
Antwort von General Manager am 31. März 2023
Thank you Amina!

10/10 – Hervorragend

Virginia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, hospitality and cleanliness.
Aufenthalt von 4 Nächten im Februar 2023
Antwort von General Manager am 18. März 2023
Thank you Virginia! Please come visit us again!

10/10 – Hervorragend

Colleen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff is courteous, friendly, professional and very helpful. The accommodations are great, very cozy
Aufenthalt von 4 Nächten im Februar 2023
Antwort von General Manager am 26. Feb. 2023
Hi Colleen,We are so happy you enjoyed your stay. Thank you for taking the time to share your experience. We hope you come back again!

10/10 – Hervorragend

frank

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were very helpful and friendly. Really made our stay enjoyable
Aufenthalt von 2 Nächten im Februar 2023
Antwort von General Manager am 13. Feb. 2023
Hello Frank,On behalf of the entire Wydown family, we thank you for the kind words. We hope you come back to visit us again.

10/10 – Hervorragend

wilfred, burnaby

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2023
Antwort von General Manager am 8. Feb. 2023
Hi Wilfred! Thank you for the 5 out of 5 rating!

10/10 – Hervorragend

christopher, Corpus Christi

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great property and rooms. Staff to above and beyond. Highly recommend.
Antwort von GM am 18. Dez. 2022
Thank you Chris! Happy Holidays!

10/10 – Hervorragend

Laura

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent accommodations!
My husband and I stayed for a birthday weekend. Our room was very comfy and clean, the staff was very friendly and breakfast was amazing! Great location too. We would definitely stay here again!
Aufenthalt von 2 Nächten im November 2022
Antwort von Erwin (GM) am 28. Nov. 2022
Hi Laura,We were honored to be part of the birthday celebration. Our entire staff appreciates your kind words and would love to have you both come back to visit us again.

10/10 – Hervorragend

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
What a gem. 10 rooms, great vibe. Outstanding location. Off street covered parking. We will definitely stay there again.
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von Erwin am 30. Okt. 2022
David, Glad you enjoyed your stay. We hope you comeback to visit us again!

10/10 – Hervorragend

Leticia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Will definitely be staying again!!
Really pretty hotel. It was nice, clean, and homey! Checking in and checking out weren’t complicated at all and staff was really nice and welcoming.
Aufenthalt von 1 Nacht im September 2022
Antwort von GM am 20. Sept. 2022
Hi Leticia,Thank you for the wonderful review. We are glad you enjoyed your stay at the Wydown. Loved that you felt at home with us. We would love to have you back again!

10/10 – Hervorragend

Maria Eleanor

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love this boutique hotel! Big corner room, yummy free breakfast options! Very friendly staff!
Aufenthalt von 2 Nächten im August 2022
Antwort von GM am 9. Sept. 2022
Thank you Maria! I'm sure you are referencing the popular English Muffins.

10/10 – Hervorragend

Diana

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved how cozy it was and how they preserved to originality of the hotel when they renovate it.
Aufenthalt von 1 Nacht im August 2022
Antwort von GM am 9. Sept. 2022
Thank you for the review Diana. Yes, amazing how an 100 years old building can feel so modern. Kudos to the owner.

10/10 – Hervorragend

ahmad

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We will be back !
Carole was a top notch professional. She earned an A+ from us
Aufenthalt von 1 Nacht im Juli 2022
Antwort von GM am 9. Sept. 2022
Thank you Ahmad! I concur, Carole is awesome! She is the best concierge in Napa Valley.

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2022
Antwort von General Manager am 22. Juli 2022
Thank you Robert for the perfect rating!!

10/10 – Hervorragend

Peter

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juli 2022
Antwort von General Manager am 4. Juli 2022
Hi Peter. Thank you for the 10/10 rating. Much appreciated!!

6/10 – Okay

jennifer

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service
The hotel has a beautiful lobby with an artistic vibe. Very classy and the breakfast was a nice bonus. For us, the initial contact with the hotel was great and they texted us to let us know the room was ready. Upon check-in things went south. Instead of putting a hold on my credit card, it was charged for the full two days. The clerk argued with me that she had not run the card at all. We had planned to split the payment on check out with another card. It took me pulling up the transaction from the card for her to apologize. It impacted the rest of our vacation. It was 105 degrees the day we checked in. They said the AC would be on. We got to the room at it was 90 degrees. It is a historic hotel and the rooms are small and the bathroom very cramped. Bathroom floor had not been cleaned well and there was gritty dirt on the floor. If you have a room with a view, prepare for it to be noisy. Overall, disappointed that such a pricy hotel would provide such a unfortunate experience.
Aufenthalt von 2 Nächten im Juni 2022
Antwort von General Manager am 30. Juni 2022
Thank you for the feedback. I do apologize for the AC not being on when you arrived. That was my fault, I missed turning AC on prior to your arrival.

10/10 – Hervorragend

MAYA

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
such a great stay
Such a cute property, very comfortable and great staff. food was delicious. ants every morning on the night stand was a surprise though.
Aufenthalt von 3 Nächten im April 2022
Antwort von Erwin am 2. Mai 2022
Hi Maya, Thank you for taking the time to review your experience at the Wydown. We appreciate your kind words, especially towards our lovely staff. My apologies for the ants sighting during your stay. We take pride in the cleanliness of our entire hotel. Your feedback at checkout allowed us to deep clean the room right away. There has been no ants sightings since. Thank you again.

10/10 – Hervorragend

Stephen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2022

10/10 – Hervorragend

Thomas, Santa Barbara

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were excellent and room was large, clean and comfortable.
Aufenthalt von 3 Nächten im Januar 2022
Antwort von General Manager am 27. Jan. 2022
Hi Thomas, We appreciate your feedback and I'm happy enjoyed your stay with us. We hope you return again!!

10/10 – Hervorragend

Jon

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a lovely place to stay. The General Manager who greeted us on our first day was very informative and a pleasure to meet. Take his suggestion and try the coffee and English muffins offered at the continental breakfast. Overall location is great and the condition of the property is very nice.
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von General Manager am 6. Jan. 2022
Hi Jon, Thank you for your kind words. It was a pleasure meeting you as well. I'm glad you enjoyed the world famous English Muffins from Model Bakery. Please come visit us again when you are in the area.

10/10 – Hervorragend

Raymond

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent short stay
Outstanding hospitality! Great location!
Aufenthalt von 2 Nächten im Dezember 2021
Antwort von General Manager am 20. Dez. 2021
Raymond, I truly appreciate your review. Thank you for mentioning the outstanding hospitality you experienced while staying with us. I'm proud to say, our entire team is genuine.. We want you to feel it when you first walk through the door. I call it the Aloha spirit..

10/10 – Hervorragend

Gabriel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Large rooms, friendly & helpful staff, delicious breakfast. Location is perfect for exploring St. Helena and easy drive to Calistoga.
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von General Manager am 20. Dez. 2021
Gabriel, thank you for the wonderful review. I'm glad you had an overall great experience in St. Helena. We would love for you to come back and visit us again. Happy Holidays!!

10/10 – Hervorragend

Diane

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent experience! We walked every night to the restaurants. Lots of cute shops all over.The rooms are fabulous. Very quiet. Awesome breakfast in the morning from Model Bakery! Staff are great!! Free parking.
Aufenthalt von 3 Nächten im November 2021
Antwort von General Manager am 18. Nov. 2021
Hi Diane, Thank you for the feedback. We are glad you enjoyed your stay!! We are blessed to have many restaurants walking distance to the hotel and the English Muffins from Model Bakery are the best in the world! The staff appreciates your kind words as well. We hope you will visit us again.

8/10 – Gut

Jolene

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2021
Antwort von General Manager am 9. Nov. 2021
Hi Jolene, Thank you for your 8/10 rating!!