Pool is great, unit is not. The bedspreads, bed pillows were visibly stained/dirty, green mold/fungus growing around the bathroom faucet, the air vent was thick with dust, very stained curtains,a wad of hair on the floor. The bthrm smells bad, prob b/c it was built on a raised foundation from the rest of the unit as a remodel. The water smells and looks brown (toilets, sink, etc). The tile floors become extremely slick if a child for example runs in from the pool to use the bathroom. No area rugs.
Certain things just didn't make sense: keurig coffee maker but no coffee provided, a hot plate that had no directions, no cutting board, a grill in the backyard that is very old with buttons falling off. Oddly you have to remember a 11 digit code to unlock door, to come in and out of the beach.
There is no welcome book or info about places to go, or how to get the grill to work, no check out procedure or anything of the sort. The pool man came while we were in the pool, a lawn guy came and asked if I had questions like I lived there. Things like that should be called out - trash day, pool maintenance, etc.
I was charged extremely hefty "hosting fees" that perhaps leads to my poor review. They use another app to receive any communication which was a pain, when I needed help the "email us" was undeliverable. Overall the stay was just very very strange. I would not recommend this place to a friend or family member. The other side of St. Augustine is a better location.