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Bewertungen von AC Hotel by Marriott Spartanburg

3.5 out of 5
AC Hotel by Marriott Spartanburg
225 West Main Street, Spartanburg, SC

Bewertungen

9,4

Außergewöhnlich

352 von insgesamt 459 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
65 von insgesamt 459 Gästebewertungen haben eine Bewertung von 8 - Gut" "
22 von insgesamt 459 Gästebewertungen haben eine Bewertung von 6 - Okay" "
9 von insgesamt 459 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
11 von insgesamt 459 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,4/10

Personal & Service

9,2/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,4/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Carola

Mit dem Partner gereist
Gut: Personal & Service
We expected more for the price as we stayed at cheaper hotels and got more there. The fridge was so loud, we had to switch it off at night. During our 3-day stay, the reception said, that our room gets cleaned on the 2nd day. We only got fresh towels, but the room didn’t get refreshed. The cleanliness of the room could have been better (hair in the bathroom, on the bedside tables, stains on the couch). The shower gel and shampoo is more for men, not citrusy as it says on the bottle. None of the power outlets at the bed worked. The carpet in the hallway makes you feel dizzy.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Lawson am 1. Jan. 2024
Thank you for choosing to stay with us. We sincerely apologize we failed to meet your expectations. We always strive to provide the highest level of hospitality and we genuinely thank you for providing us with feedback so that we can improve in the future. Hopefully when your travels bring you back to the area you will give us another chance to provide you with the experience you deserve!

8/10 – Gut

Christoph Ziegler

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im August 2019
Antwort von JacobK am 20. Sept. 2019
Thank you for choosing AC Hotel Spartanburg!

8/10 – Gut

Charles

Mit dem Partner gereist
Most uncomfortable bed we have ever slept in. Thought I would try the sofa bed, and that was even worse! Also bathroom needs brighter lighting, extremely dark, very hard to get ready when you can’t see anything. Very convenient location to be able to walk downtown
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Christine, Mount Pleasant

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Lawson am 15. Apr. 2024
Thank you for choosing AC Hotel Spartanburg, we are thrilled to hear that you enjoyed your stay!

10/10 – Hervorragend

Alexa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A service.
Aufenthalt von 1 Nacht im April 2024
Antwort von Lawson am 10. Apr. 2024
Thank you for choosing AC Hotel Spartanburg! We sincerely appreciate you taking the time to provide us with feedback about your stay. We hope you will choose to stay with us again whenever your travels bring you back to Spartanburg!

8/10 – Gut

Charlotte

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The breakfast buffet did not have many options.
Aufenthalt von 1 Nacht im April 2024
Antwort von Lawson am 9. Apr. 2024
Hi Charlotte! Thank you for choosing to stay with us! We sincerely appreciate you taking the time to provide us with feedback about your stay because it gives us an opportunity to improve our guests overall experience in the future! Hopefully next time you are in the area you will choose to stay with us again!

10/10 – Hervorragend

Scott

Mit dem Partner gereist
Gut: Ausstattung
The staff was fantastic. They were helpful and very knowledgable about the area .
Aufenthalt von 1 Nacht im März 2024
Antwort von Lawson am 9. Apr. 2024
Scott, thank you so much for choosing AC Hotel Spartanburg! Providing each guest with a warm sincere welcome and an elevated level of hospitality is one of our top priorities and we are thrilled to hear that we delivered that experience to you! We hope you will choose to stay with us again whenever your travels bring you back to Spartanburg!

8/10 – Gut

Andrew

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice clean property, friendly and accommodating staff.
Aufenthalt von 1 Nacht im März 2024
Antwort von Lawson am 28. März 2024
Thank you for choosing AC Hotel Spartanburg! Providing our guests with an elevated level of hospitality is our top priority and we are thrilled to hear we delivered that experience for you. We hope to welcome you again soon!

10/10 – Hervorragend

Elizabeth

Aufenthalt von 2 Nächten im März 2024
Antwort von Lawson am 13. März 2024
Thank you for choosing AC Hotel Spartanburg! We are thrilled you enjoyed your stay with us!

8/10 – Gut

Jill

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It is clean.
Aufenthalt von 1 Nacht im März 2024
Antwort von Lawson am 13. März 2024
Hi Jill! Thank you for taking the time to leave us feedback about your stay! Providing our guests with a clean atmosphere is one of our top priorities and we are thrilled to hear that was your experience! We hope to see you again next time your travels bring you back to Spartanburg!

10/10 – Hervorragend

Elaine

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Lawson am 28. März 2024
Thank you for choosing AC Hotel Spartanburg, we are thrilled you enjoyed your stay with us!

10/10 – Hervorragend

Elizabeth

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Wish the pool table wasn’t in the bar area so the kids could enjoy playing while the adults socialize.
Aufenthalt von 2 Nächten im März 2024
Antwort von Lawson am 4. März 2024
Hi Elizabeth! Thank you so much for choosing AC Hotel Spartanburg! We appreciate you taking the time to provide us with feedback about your stay. Our hope is that next time you are in the area you will choose to stay with us again!

10/10 – Hervorragend

Meredith

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Lawson am 26. Feb. 2024
Thank you for choosing AC Hotel Spartanburg! We are thrilled you enjoyed your stay with us.

10/10 – Hervorragend

Jeffrey

Aufenthalt von 5 Nächten im November 2023
Antwort von Lawson am 22. Feb. 2024
Thank you so much for choosing AC Hotel Spartanburg! We are so glad you enjoyed your stay with us!

8/10 – Gut

Lisa

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Lawson am 18. Feb. 2024
Thank you for choosing AC Hotel Spartanburg! We hope to see you again very soon!

10/10 – Hervorragend

Rick

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good impression of dowtown Spartanburg
Very clean and comfortable rooms. Liked the spacious counter space in bathroom and the rain shower head. Also nice to have a sofa for relaxing and watching the TV. Nice city view. Excellent, upscale breakfast. The convenience of free self parking.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Lawson am 6. Feb. 2024
Hi Rick! Thank you so much for taking time to leave us an awesome review! We are thrilled to hear that you enjoyed your stay and that you were able to take advantage of all the wonderful amenities that come along with AC Hotel Spartanburg! We can't wait to welcome you again very soon!

10/10 – Hervorragend

Jennifer

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay for one night!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Lawson am 6. Feb. 2024
Hi Jennifer! Thank you for choosing AC Hotel Spartanburg, we are ecstatic to hear you enjoyed your stay!

10/10 – Hervorragend

Julie

Wonderful restaurant on site.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Lawson am 31. Jan. 2024
Julie, thank you so much for taking time to provide us with your feedback! We are so happy to hear that you enjoyed your experience with us. We can't wait for you to join us again at AC Hotel Spartanburg!

10/10 – Hervorragend

Donna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Lawson am 30. Jan. 2024
Thank you so much for choosing to stay with us at AC Hotel Spartanburg. We are thrilled to hear you enjoyed your stay!

2/10 – Ungenügend

Dalton

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Lawson am 20. Jan. 2024
Dalton, we sincerely apologize we did not meet your expectations. If you would like to reach out to us directly and explain in further detail about how we can improve, we would greatly appreciate the feedback.

8/10 – Gut

Dalton

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Lawson am 20. Jan. 2024
Thank you for choosing to stay with us!!

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Lawson am 13. Jan. 2024
Thank you for choosing AC Hotel Spartanburg! We are thrilled you enjoyed your stay!

10/10 – Hervorragend

Jonathan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Loved that this hotel had superchargers for electric cars.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Lawson am 29. Dez. 2023
Thank you for choosing AC Hotel Spartanburg! We really appreciate you taking the time to leave us feedback about your stay!

10/10 – Hervorragend

Christy

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Lawson am 26. Dez. 2023
Thank you for choosing AC Hotel Spartanburg!

8/10 – Gut

Gary

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
What we liked is above. What we didn't like was no fan in the bathroom. The room was a touch sterile feeling. The bath towels were terrible! The breakfast buffet was very expensive for what it was.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Lawson am 26. Dez. 2023
Thank you for choosing to stay with us. We appreciate you taking the time provide us with feedback about your stay. It is through the feedback from those who matter most, our guests, that we are able to improve in the future. We hope next time you are in the area you will choose to stay with us again.

10/10 – Hervorragend

Steven

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location. Beautiful hotel.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Lawson am 22. Dez. 2023
Thank you for choosing AC Hotel Spartanburg, we are so glad you enjoyed your stay! We appreciate you taking the time to let us know about your experience!

10/10 – Hervorragend

Steve

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very hospitable
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Lawson am 15. Dez. 2023
Thank you for choosing AC Hotel Spartanburg! We are thrilled to hear our guest services team delivered an exceptional experience for you! We look forward to serving you next time you are in town.

10/10 – Hervorragend

Rika

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I arrived at night after a car accident. This is not a planned stay and i don't know the area at all. This hotel staff was very nice at the check-in, and the room was very sleek and nice.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Lawson am 15. Dez. 2023
We are so sorry to hear about your car accident and we hope you are doing better. Even though this was not a planned stay we sincerely thank you for choosing AC Hotel Spartanburg. We are thrilled to hear you were treated with the elevated level of hospitality we strive to provide! If your travels ever bring you back to the area, we hope you to choose to stay with us again!

10/10 – Hervorragend

Pressley

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Lawson am 7. Dez. 2023
Thank you for choosing AC Hotel Spartanburg! Providing a warm and welcoming space for our guests is our top priority and we are thrilled to hear that we delivered that experience to you! We hope you choose to stay with us again!

10/10 – Hervorragend

Bradley

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel if you need to travel to Spartanburg.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Lawson am 7. Dez. 2023
Thank you for choosing AC Hotel Spartanburg, we are so glad you enjoyed your stay!

6/10 – Okay

Stephanie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
The hotel was clean and my room was very nice. The staff was excellent and helpful. The bed was comfortable. For the price of the stay, the amenities were not good. I expected so much more from a hotel of this caliber. I had an unexpected stay due to a family member being in the hospital nearby so I was stressed and in need of respite. 1. The breakfast was expensive for the same quality menu a cheaper hotel offers for no additional charge. The restaurant upstairs was ridiculously expensive. I went across the street to a local restaurant and had similar menu choices for much less cost. Very good food! 2. There was no microwave in the room to reheat food or coffee. 3. The shower was disappointing with barely a trickle out of the rain and hand held shower heads. 4. The shampoo and shower gel were the exact same liquid. The scent was more like a man's aftershave rather than a fresh citrus. The quality of the shower products was poor. 5. The carpet pattern in the hallway to my room was awful! 6. The price went up an additional $60 a night when I inquired about extending my stay for 2 more nights. Since I was already there, I think it was poor service to increase my rate by that much when I was already staying there. 6. I declined to extend my stay with AC Marriott and went to a Holiday Inn nearby for the same rate I had originally at your hotel. I got a nice room, better water pressure in the shower, nicer bathroom products and same quality bed and amenities.
Aufenthalt von 2 Nächten im November 2023
Antwort von Lawson am 7. Dez. 2023
Thank you for choosing to stay with us. Providing the highest level of hospitality is our number one priority and I am thrilled to hear that our guest services team provided that experience for you. However, I do sincerely apologize for failing to meet your expectations in other aspects of the hotel. It is through our guest's feedback that we are allowed an opportunity to improve the overall experience we provide, and we appreciate you for taking the time to do so. Should your travels bring you back to the area, we hope you choose to stay with us again.

10/10 – Hervorragend

Giovanni

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice elegant hotel and well priced
Aufenthalt von 1 Nacht im November 2023
Antwort von Lawson am 29. Nov. 2023
Thank you for taking the time to provide us with feedback about your stay! We are thrilled to hear you enjoyed your experience. Thank you for choosing AC Hotel Spartanburg!

4/10 – Schlecht

Claire

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 5 Nächten im November 2023
Antwort von Lawson am 29. Nov. 2023
Thank you for choosing to stay with us. If you would like to discuss your experience in further detail, please do not hesitate to contact us.

10/10 – Hervorragend

Cooper

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von Lawson am 22. Nov. 2023
Thank you for choosing AC Hotel Spartanburg!

10/10 – Hervorragend

Andrei

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Sorry I don’t have specific thing I just like everything, awesome
Aufenthalt von 1 Nacht im November 2023
Antwort von Lawson am 14. Nov. 2023
Hi Andrei! Thank you for taking the time to let us know about your stay, we are thrilled to hear you enjoyed the experience. We appreciate you choosing to stay with us at AC Hotel Spartanburg!

10/10 – Hervorragend

Daren

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice hotel and always my choice when I’m in Spartanburg
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Lawson am 24. Okt. 2023
Hi Daren! Thank you for choosing AC Hotel Spartanburg, we appreciate your loyalty! We strive to make every stay memorable; we are thrilled to hear that we delivered that experience for you. We hope to welcome you again very soon!

4/10 – Schlecht

Dalton

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Lawson am 9. Nov. 2023
Thank you for choosing AC Hotel Spartanburg!

6/10 – Okay

George

Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Lawson am 9. Nov. 2023
Thank you for choosing AC Hotel Spartanburg!

4/10 – Schlecht

Dalton

Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Lawson am 15. Okt. 2023
Thank you for choosing to stay with us. I sincerely apologize we did not meet your expectations. If you would like to discuss your stay in further detail, please do not hesitate to reach out to us directly at the hotel.

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Lawson am 12. Okt. 2023
Thank you for choosing AC Hotel Spartanburg, we are thrilled to hear you enjoyed your stay!

10/10 – Hervorragend

Danny

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The place to stay!
Very clean and nice
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Lawson am 10. Okt. 2023
Thank you so much for taking the time to let us know about your stay, we are thrilled to hear it was great! Thank you for choosing AC Hotel Spartanburg!

10/10 – Hervorragend

Damien

Aufenthalt von 2 Nächten im September 2023
Antwort von Lawson am 6. Okt. 2023
We are so happy to hear that you enjoyed your stay! Thank you for choosing AC Hotel Spartanburg!

10/10 – Hervorragend

Myrna

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Public area was beautiful and clean
Aufenthalt von 1 Nacht im September 2023
Antwort von Lawson am 2. Okt. 2023
We are thrilled to hear you enjoyed your stay! Thank you for choosing AC Hotel Spartanburg!

10/10 – Hervorragend

Alexander

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Lawson am 2. Okt. 2023
Thank you for choosing AC Hotel Spartanburg! We hope to welcome you again very soon!

10/10 – Hervorragend

Gennady

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im September 2023
Antwort von Lawson am 25. Sept. 2023
Thank you for choosing AC Hotel Spartanburg, we are thrilled to hear you enjoyed your stay! We hope to welcome you again very soon.

10/10 – Hervorragend

Jean

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean, convenient, and most of all tiled floor in room. (I can’t stand hotel room carpet )
Aufenthalt von 1 Nacht im September 2023
Antwort von Lawson am 9. Sept. 2023
Thank you for choosing AC Hotel in Spartanburg! We are thrilled to hear you enjoyed your stay. We hope to welcome you again very soon!

2/10 – Ungenügend

JORGE MARIO, HUIXQUILUCAN

Verbesserungswürdig: Sauberkeit und Personal & Service
unacceptable that in three day never clean the room, I can believe how are so dirties! Never come back!! And not so kind the people in the hall Hotel
Aufenthalt von 2 Nächten im August 2023
Antwort von Lawson am 31. Aug. 2023
Mr. Mario,On behalf of the entire hotel, I would like to sincerely apologize about your experience. Providing the highest level of hospitality is our number one priority and I sincerely apologize this was not your experience. In addition to providing each guest with a warm and welcoming experience, maintaining the cleanliness of our guest rooms and common areas is also very important to us. I sincerely apologize that your room was not cleaned during your stay. I have shared your feedback with the entire leadership team, and I can assure you we will use this a teachable moment to ensure this is an isolated incident. It is through our guest's feedback that we are allowed the opportunity to improve the overall experience that we strive to provide, and I sincerely thank you for taking the time to do so. If you would like to discuss your stay further, please contact us directly. Thank you for choosing to stay with us. Our hope is that next time you are in the area you will allow us another opportunity to host you.

10/10 – Hervorragend

Amanda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Absolutely the BEST!!!
Aufenthalt von 2 Nächten im August 2023
Antwort von Lawson am 9. Sept. 2023
Thank you for choosing to stay with us at the AC Hotel in Spartanburg! We hope to see you again very soon!

10/10 – Hervorragend

Mindy

Aufenthalt von 1 Nacht im August 2023
Antwort von Lawson am 2. Okt. 2023
Thank you for choosing AC Hotel Spartanburg!

10/10 – Hervorragend

Foris

Aufenthalt von 1 Nacht im August 2023
Antwort von Lawson am 2. Okt. 2023
Thank you for choosing AC Hotel Spartanburg!