Finde Southpark Mall Hotels

„Clean property close to just about everything. Staff could’ve been a little less cold.“

„No elevator, unhelpful and lazy staff, very poor breakfast. But on the positive side rooms are clean “

„Concrete floor sank like 2 to 3 inches and I rolled my ankle as soon as I walked in , because I was looking at the stains all over the carpet. Blood flung on the curtains. Something spilled in the fridge then to the floor and was never cleaned up. Had to toss all my things that was in the place. Bugs that I couldn't see was biting me all over. Can't believe it has such a good review. No damm way that is close to being right !!!“

„Property is run down, they are renovating. I would stay again“

„Wir haben diese Unterkunft gewaehlt, weil es einen Pool haben sollte. Als wir ankamen mussten wir lesen, dass im August (bei 30 C) der Pool nicht im Angebot ist. Nachdem der Mann an der Pforte so nett war, seine Banane abzulegen, um sich doch um uns zu kümmern, war es ihm egal, dass wir ein Schwimmbad gewuenscht hätten. Statt uns zu helfen ein lokales Schwimmbad zu finden, war er sehr kurz angebunden. Darüber hinaus war er sehr schwer zu verstehen, sodass wir lieber auf unser Zimmer gingen, als ...

„Shower had hair everywhere. Trash on floor. Dusty on tables. Toilet barely flushed. Was only allowed to have one pillow. Staff acted like I was an annoyances not a customer.“

„Needs improvement“

„Very well kept up. Rooms and bathrooms were very clean. Check in desk was very friendly and helpful.“

„Hotel was great. I prefer no carpet but that’s okay. It is tornado season but I had no idea where the storm shelter was or even what I should do. Breakfast was very nice. I wish they had evening snacks Monday-Thursday instead of Monday-Wednesday. I found it odd when they asked me if I need housekeeping services. They only clean every other day if requested. I placed my trash in the hall each day. Overall a great place.“

„It was a very nice clean room“

„Everything was wonderful except that check in was 3:00 and we arrived at 5:00 and our room was not ready. The staff quickly made it possible to check in about 15-20 minutes later, however, after a long day’s journey, we were tired and wanted to relax in our room, not in the lobby.“

„Lady nice checking us in but our credit card won’t work and needed a PIN number. A sheet of glass between us so used cash in the end. Very run down and old compared to others we had seen in our travels. Booked later at night and won’t do that again. Non smoking room but you could smell from years of smoke “

„Pool leider geschlossen! Frühstück sehr gut! Kostenlose Parkplätze!“

„When asked about the pool, staff said there is no pool even with me standing at the pool door with my two kids. The breakfast wasn't actually available. Staff was rude when asked about anything. Black mold in the windows and heater/ac unit. The door latch lock was broken off the door to our room and when asked for a new one or a new room the desk lady tried refusing at first too saying it would be done tomorrow to anything I said it was done later that day as they didn't want to move us. They ...

„Clean rooms, large for a big family (expanded double queen room sleeps 6 comfortably). Two TVs in the space, kids don't argue! Staff were pleasant and checl-in was easy. There was a large outdoor event happening when we arrived, which was loud in our room (we faced the event), but it ended right when the staff said it would, right around 9 pm. Quiet building overnight, air conditioning worked well. Breakfast was included - pancake maker broken, but sausage, eggs, hash browns and French toast, ...

„I do not recommend this property. I can handle “run down”, but this hotel was far worse than that. Bedding was gross and stained. Carpet felt nasty to your feet. Everything was dirty. We spoke with an agent from Expedia for a refund and packed our clothes and left. Expedia should not post a hotel in this condition on its website. The pictures were totally misleading.“

„Room was clean One bed cover had a burned cigarette hole in it. Room smelled like mold. Broken AC controls cover. Lobby very dark. Location very far from eberything. Check in was painful. Lost the reservation that we've made a month in advace and pre-paid via Expidia. Tried to charge us again ! Had to put a $ 105.00 deposit for room and key that we think was a scam. Front desk check person not friendly. Location of hotel listed with Expidia is not correct. Actually this hotel is listed in the  ...

„I’m not one to leave a review but it’s places like this that make me wonder how a business like this is still opened. Upon arrival, immediately I was met with a smell that smelled of sewer & chemicals. They didn’t have a room I booked so I had to settle for what they had left. On my way to room elevator broke so I had to take stairs to 4th with disabled child- fun! The whole hotel smelled of sewer. There was people walking around with ankle monitors, people arguing very loudly in their rooms. ...

„Was told there would be a refrigerator and microwave but when I got into the room there was neither the TV did not work. The hottub that I paid extra for did not work. I was in a non smoking room but the entire room smelled of cigarette smoke. Did not like that the front desk person said my room number out loud in a lobby full of people.“