Suite, 1 King-Bett, Nichtraucher, Whirlpool | Zimmersafe, Schreibtisch, laptopgeeigneter Arbeitsplatz

Bewertungen von Best Western Plus South Hill Inn

2.5 out of 5
Best Western Plus South Hill Inn
101 Thompson St, South Hill, VA

Bewertungen

8,6

Hervorragend

105 von insgesamt 173 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
37 von insgesamt 173 Gästebewertungen haben eine Bewertung von 8 - Gut" "
13 von insgesamt 173 Gästebewertungen haben eine Bewertung von 6 - Okay" "
11 von insgesamt 173 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
7 von insgesamt 173 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

9,2/10

Personal & Service

8,4/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

FELICIA

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
When I pulled up I was very concerned for my safety. My boyfriend and I was near the stairway and backdoor. I was loud all night long, we couldn't even sleep. There was people staying outside our window talking ALL NIGHT LONG!
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 28. Mai 2024
Hello FELICIA,We apologize that your stay did not meet your expectations. The safety and comfort of our guests are a top priority, and we regret any disturbances you experienced. Your feedback is valuable for us to address any issues and enhance the guest experience in the future.

8/10 – Gut

Sandra

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Our family slept in a very comfortable and spacious room with multiple beds.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 28. Mai 2024
Hello Sandra,We are delighted to hear that you found our rooms comfortable and spacious for your family stay. Our goal is to ensure all guests have a relaxing and enjoyable experience. Should you have any future concerns or feedback, please don't hesitate to reach out to us directly.

10/10 – Hervorragend

latriell

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice property descent breakfast and very comfortable room but most best Western I've stayed at are
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 14. Mai 2024
Hello latriell,Thank you so much for your compliments about hotel being the most best Western you've stayed at! It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a good breakfast service and comfortable accommodations. We are overjoyed to hear that you had a good time with us, and we thank you for sharing your experience!

10/10 – Hervorragend

John

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our Front desk person, Marion Kenzie went above and beyond to make our stay pleasurable
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Manager am 10. Mai 2024
Hello John,We're delighted to hear that Marion provided exceptional service during your stay. Our team prides itself on delivering memorable experiences for our guests, and we appreciate you taking the time to share your feedback. Hearing about positive encounters like yours motivates us to continue delivering outstanding service to all our guests.

10/10 – Hervorragend

Mohsen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 8. Mai 2024
Hello Mohsen,We are overjoyed to hear that you had a wonderful experience during your stay with us! We look forward to welcoming you back in the near future.

8/10 – Gut

Jessica

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Could use a spruce up but on the whole, clean and comfortable. Breakfast was plentiful.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 4. Mai 2024
Hello Jessica,We appreciate your feedback on your recent stay. We are glad to hear you found the hotel clean, comfortable, and enjoyed our breakfast offerings. Your comments will be shared with our team for future improvements.

10/10 – Hervorragend

Sonia

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I stood in the same room on 2 different occasions 4/13 and 4/20 and both times the service was great. I had a room that fit 8 people with 3 king beds and a sofa bed, my family and I loved it. One of the days the sofa bed would not open so we couldn't use it, I informed the receptionist upon check out and she said she would fix it. I booked the same room for the following weekend and it was fixed 😊. Breakfast was good, the only thing I would recommend for them to do it's to change the variety for the breakfast because it appears that they do the same thing every day. Other than that everything was excellent.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 28. Apr. 2024
Hello Sonia,We are delighted to hear that you enjoyed your stays with us and that our team provided great service. We are glad to know that the issue with the sofa bed was addressed promptly, and it was fixed for your next stay. Your feedback about breakfast variety is duly noted, and we will share it with our team for consideration. We appreciate your recommendation and look forward to welcoming you back soon.

8/10 – Gut

Irma Jean, Greensboro

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Check in was awesome and the property is convenient to shopping. I've stayed here several times when visiting family nearby.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 23. Apr. 2024
Hello Irma Jean, Thank you for choosing to stay with us on multiple occasions and for sharing your positive check-in experience and convenience of our location near shopping. We appreciate your loyalty and look forward to welcoming you back on your next visit to the area.

10/10 – Hervorragend

Sonia

Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 19. Apr. 2024
Hello Sonia,We are delighted to hear that you had a wonderful stay with us! If you have any additional feedback to share, please feel free to reach out to us. We look forward to welcoming you back soon.

8/10 – Gut

Luis, Andover

Gut: Ausstattung
Excellent service
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 9. Apr. 2024
Hello Luis,We appreciate your feedback on the service provided during your recent stay. Our team strives to offer top-notch hospitality to all our guests. If you have any further comments or suggestions, please feel free to reach out to our management team directly. Your input is invaluable as we continue to enhance our guest experience.

10/10 – Hervorragend

Suzan, Selbyville

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed overnight on trip south. A little dated in areas. Christy at front desk was great. Will stay here again.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 7. Apr. 2024
Hello Suzan,Thank you for sharing your feedback with us. We're glad to hear that you had a positive interaction with Christy at the front desk. We appreciate your patronage and hope to welcome you back on your next trip south.

10/10 – Hervorragend

Abrianna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean and quiet hotel. All staff members we interacted with were very friendly. There were a decent amount of options for the continental breakfast.
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 12. März 2024
Hello Abrianna,We're delighted to hear you enjoyed our clean and quiet hotel, along with our friendly staff members. It's great to know you found the continental breakfast options satisfactory. We appreciate your feedback and hope to welcome you back in the future.

10/10 – Hervorragend

Yasmine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This stay was very excellent. It was nice and cozy and felt just like home , Thankyou all for having me I’ll be back soon
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 5. März 2024
Hello Yasmine,We are thrilled to hear that you enjoyed your cozy stay with us! Your kind words mean a lot, and we can't wait to welcome you back soon.

10/10 – Hervorragend

Michelle

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I stay here often and every time I stay, everything is great! Front desk girls are soo nice and always accommodating if needed!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 10. Feb. 2024
Hello Michelle,Thank you for your loyalty and for your kind words about our front desk team! We always strive to provide excellent service to our guests and we are delighted to hear that you have consistently had a great experience with us. We look forward to welcoming you back for another enjoyable stay in the future.

8/10 – Gut

Mary

Mit der Familie gereist
Gut: Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 6. Feb. 2024
Hello Mary,We appreciate you choosing our hotel for your stay. If you have any feedback or suggestions, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back in the future.

6/10 – Okay

Derek W

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
It's showing its age. Good thing carpets are being changed. If the plumbing is updated it will be back to standard
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Manager am 1. Feb. 2024
Hello Derek W, Thank you for your feedback. We appreciate you noticing our efforts to improve the property with carpet replacements. We will certainly take your suggestion about updating the plumbing into consideration for our future renovations. We value your patronage and hope to welcome you back for an even better experience.

10/10 – Hervorragend

Devon'te

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
ROOM SIZE
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 30. Jan. 2024
Hello Devon'te,Thank you for sharing your feedback about the room size. We understand that different guests have varying preferences when it comes to room size, and we strive to offer a range of options to accommodate our guests' needs. We appreciate your input and will take it into consideration as we continue to improve our offerings.

2/10 – Ungenügend

Raheem

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 18. Jan. 2024
Hello Raheem, We're sorry to hear that your experience at our hotel was not up to your expectations. We would appreciate it if you could reach out to us directly to share any specific feedback you may have, as we're always looking for ways to improve our guests' experiences. We value your input and hope to have the opportunity to better serve you in the future.

4/10 – Schlecht

Ellen

Gut: Personal & Service
Construction zone!!!
The girl at the desk was excellent. She was super friendly, and could not of been more helpful. The beds were comfortable and the room was clean enough. Karen was here with a construction going on which we were not aware of prior to checking in. Someone was hammering in the room next-door to us and it went on for at least an hour or so. The next morning by 8 o’clock they were sawing in the room. The toilet was also backed up. By the time we realized it, we did not want the hassle of moving to another room. So it was our own fault that this became a problem.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 16. Jan. 2024
Hello Ellen, Thank you for sharing your feedback with us. We are delighted to hear that you found our front desk staff to be excellent and friendly. We apologize for any inconvenience caused by the construction noise and the toilet issue. We understand that these unexpected situations can be frustrating. We appreciate your understanding and apologize for any inconvenience caused. If you have any further concerns, please don't hesitate to reach out to our management team for assistance.

10/10 – Hervorragend

Cornelius

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hostess was fully of energy and kind.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 31. Dez. 2023
Hello Cornelius,Thank you for taking the time to share your experience with our hostess. We are happy to hear that she provided you with a warm and welcoming service. We strive to create a friendly atmosphere for all our guests and we appreciate your feedback. We hope to have the opportunity to welcome you back again in the future.

10/10 – Hervorragend

madior

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 30. Dez. 2023
Hello madior,We appreciate your rating and are thrilled to hear that you had such a fantastic perfect experience during your stay. We strive to provide exceptional service and it's reviews like yours that motivate us to keep doing what we do best. We hope to have the pleasure of welcoming you back in the future for another outstanding stay.

8/10 – Gut

SAINT, Chester

Gut: Sauberkeit, Personal & Service und Ausstattung
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Manager am 23. Dez. 2023
Hello SAINT,We're glad to hear that you had a positive experience during your stay at our hotel. We strive to provide exceptional service to all our guests and we appreciate your rating. If you have any further comments or suggestions, please don't hesitate to reach out to us. We hope to welcome you back again in the future.

8/10 – Gut

William

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Short but good stay. If im in the area again ill choose here for my stay
Aufenthalt von 2 Nächten im November 2023
Antwort von Manager am 2. Dez. 2023
Hello William,Thank you for choosing our hotel for your recent stay in the area! We're glad to hear that you had a good experience with us and we appreciate your feedback. Should you find yourself in the area again, we would be delighted to welcome you back as our guest.

8/10 – Gut

Derek

Gut: Sauberkeit und Personal & Service
Aufenthalt von 4 Nächten im November 2023
Antwort von Manager am 28. Nov. 2023
Hello Derek,Thank you for choosing our hotel for your stay! We appreciate your positive rating and are delighted to have provided you with a great experience. If you have any suggestions or feedback, we encourage you to reach out to us directly so we can continually improve our services. We hope to welcome you back in the future!

10/10 – Hervorragend

Cheri

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Rooms were clean & nice. Hallways were a mess.
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 25. Nov. 2023
Hello Cheri,Thank you for sharing your feedback regarding the cleanliness and quality of our rooms. We apologize for any inconvenience caused by the condition of the hallways and appreciate your patience. We value your input and will make sure to address this issue with our housekeeping team.

6/10 – Okay

Tejas

Gut: Personal & Service
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 22. Nov. 2023
Hello Tejas,Thank you for rating our hotel. We apologize if there were any issues during your stay and we encourage you to reach out to us directly with any specific feedback. We greatly value your experience and aim to continually improve our services.

4/10 – Schlecht

Alex

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Cleanliness
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 15. Nov. 2023
Hello Alex, Thank you for taking the time to share your feedback about the cleanliness of our hotel. We strive to maintain a high standard of cleanliness throughout our property. We apologize for any inconvenience this may have caused you during your stay. Please feel free to contact our management team directly to further discuss your concerns. Your satisfaction is important to us and we appreciate your valuable feedback.

10/10 – Hervorragend

Stan

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient and safe
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 16. Nov. 2023
Hello Stan,Thank you for sharing your feedback about our hotel. We are glad to hear that you found our location convenient and felt safe during your stay. We always strive to provide a secure and accessible environment for all our guests. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.

10/10 – Hervorragend

Sherri

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 12. Nov. 2023
Hello Sherri,Thank you for taking the time to leave your feedback. We appreciate hearing about your experience at our hotel. If you have any further comments or concerns, please feel free to reach out to our management team directly.

6/10 – Okay

Jessica

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
The door to my room wouldn't lock properly. The breakfast was ok. Could have been better. And no one cleaned my room or brought clean towels. WasnI supposed to ask. Never had to be before.
Aufenthalt von 2 Nächten im November 2023
Antwort von Manager am 12. Nov. 2023
Hello Jessica,Thank you for sharing your experience with us. We apologize for any inconvenience you may have encountered during your stay. Our team is available 24/7 to address any concerns regarding room issues or housekeeping services. We value your feedback and will use it to improve our services. Feel free to reach out to us directly for any assistance.

10/10 – Hervorragend

Anne

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were welcoming and efficient. The property was very well lit and the room was super clean. Big repeat!
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 12. Nov. 2023
Hello Anne,Thank you for your positive feedback! We're delighted to hear that you found our staff welcoming and efficient. It's also great to know that you appreciated the well-lit property and the cleanliness of your room. We truly value your repeat business and hope to welcome you back again soon!

6/10 – Okay

Csaba

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
I need a printed invoice and they are not able to provide. TV channels were ok, but hotel feels old. It was good that they had an available room though. :-)
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 12. Nov. 2023
Hello Csaba,Thank you for staying with us and sharing your feedback. We apologize for the inconvenience regarding the printed invoice. Please contact our management directly so they can assist you with your request. We appreciate your comments about the TV channels and will take note of your feedback regarding the hotel's appearance. We are glad that we were able to accommodate you with an available room. We hope to have the opportunity to welcome you back in the future.

10/10 – Hervorragend

Lereatha

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice clean room
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 8. Nov. 2023
Hello Lereatha,Thank you for taking the time to share your positive feedback about our clean rooms. We always strive to provide a comfortable and pleasant stay for our guests. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.

10/10 – Hervorragend

STANLEY

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very Nice place to stay and the people were fantastic.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 20. Okt. 2023
Hello STANLEY,Thank you for your kind words! We strive to provide a fantastic experience for all our guests. Hope to welcome you back soon!

10/10 – Hervorragend

Charlene

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, comfortable beds, great staff.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 19. Okt. 2023
Hello Charlene,Thank you for your kind words! We strive to provide a clean and comfortable experience with exceptional service. We look forward to welcoming you back soon!

6/10 – Okay

Cristian

Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Manager am 14. Okt. 2023
Hello Cristian, Thank you for sharing your feedback. We appreciate your rating and would like to understand more about your experience to better assist you.

6/10 – Okay

Norma

Mit der Familie gereist
Gut: Personal & Service
The room wasn’t as clean as should’ve been. You could hear your neighbors thru the walls. The receptionist was very nice. The lady who fixed the breakfast was nice and the food was pretty good.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 11. Okt. 2023
Hello Norma,Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our breakfast and comments about our room. Please do consider us again on your next visit to the area.

10/10 – Hervorragend

Michelle

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Manager am 10. Okt. 2023
Hello Michelle,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 – Hervorragend

Kenneth

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Manager am 11. Okt. 2023
Hello Kenneth,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

8/10 – Gut

Erika

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Comfy
Great beds very comfy.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 10. Okt. 2023
Hi Erika,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.

10/10 – Hervorragend

Ann

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff has been very helpful
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 3. Okt. 2023
Hi Ann,We are so glad to hear of your wonderful stay and the encounters you had with our team who are constantly striving to serve our guests with warm hospitality! We look forward to welcoming you back.

8/10 – Gut

DEBORAH

Gut: Komfort des Zimmers
average
It was OK. we requested walk-in shower, but got a tub. Room was on interstate side with lots of traffic noise, and directly across from snacks & ice machine - more noise! Otherwise room and bed was comfortable.
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 1. Okt. 2023
Hello DEBORAH,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our bed and also our shower. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

6/10 – Okay

Erica

Aufenthalt von 2 Nächten im September 2023
Antwort von Manager am 16. Okt. 2023
Hello Erica, We appreciate your feedback and would love to know more about your experience. Please provide specific details so we can address any concerns or issues you may have had during your stay.

8/10 – Gut

Steve

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Property was clean. Room was nice and mattress.Comfortable. We were on the first floor near the ice machine which was not enclosed so we heard multiple times someone getting ice. Also, the ceiling is not well insulated for sound so we heard people walking around much of the night. Not their fault just poor design. Otherwise the place was nice and breakfast was very good
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 26. Sept. 2023
Hello Steve,We appreciate that you've taken the time to share with us regarding our breakfast and also our room. We hope to see you again to deliver you with a 5 star experience.

8/10 – Gut

Mary

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
It was a pleasant stay. We only stayed one night and left early the next morning. The room was clean but the bath towels seemed old and should be replaced. The breakfast was not to our liking although the dining area was very nicely set up.
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 17. Sept. 2023
Hello Mary,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

8/10 – Gut

Jaylene

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 3 Nächten im September 2023
Antwort von Manager am 10. Sept. 2023
Hello Jaylene,Know that your voice is of tremendous importance to us and we value your comments about our hotel. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit
Not the Best
The front desk employees were terrific! So accommodating and pleasant. As for the room: did not like where the sink was located. It gives you no privacy. The floor was dirty. Was left with a quarter of a role of toilet paper on the holder from the previous renters and one new one. The toilet paper holder was filthy. I kept the roll out. I informed the front desk that the corner of the mirror over the sink had a huge crack. The shower curtain rod was bent so the shower curtain wouldn’t stay in place. Unfortunately, Best Western Plus was not the best and I will not stay here again.
Aufenthalt von 4 Nächten im August 2023
Antwort von Manager am 9. Sept. 2023
Hello Guest, I am happy that we met most of your needs and appreciate that you also let us know the areas that we can continue to improve upon. Your feedback is helpful, and we can benefit from your perspective of our accommodations, hospitality, and services. We are always looking for ways to improve the guest experience. I hope you will return to see how we continue to grow and evolve.

10/10 – Hervorragend

Cristian

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything is fine 🙂
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 7. Sept. 2023
Hi Cristian,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 – Hervorragend

Terry

Nice place very convenient
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 6. Sept. 2023
Hi Terry,We appreciate your sharing how we met your expectations with our friendly services, and to know the clean accommodations and convenient location also worked well for you. We are thrilled your experience was so pleasant and we hope to serve you again the next time your travel plans bring you back to the area.

10/10 – Hervorragend

Melissa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean, easy check in, and extremely friendly front desk staff!
Aufenthalt von 1 Nacht im August 2023
Antwort von Manager am 29. Aug. 2023
Hi Melissa,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel and appreciate our easy check in process. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspires us. We will share your feedback with our staff members. Waiting to serve you again!