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Bewertungen von Hometown Inn Soddy Daisy

2 out of 5
Hometown Inn Soddy Daisy
222 W Sequoyah Access Rd, Soddy-Daisy, TN

Bewertungen

7,4

Gut

50 von insgesamt 181 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
61 von insgesamt 181 Gästebewertungen haben eine Bewertung von 8 - Gut" "
33 von insgesamt 181 Gästebewertungen haben eine Bewertung von 6 - Okay" "
22 von insgesamt 181 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
15 von insgesamt 181 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

7,2/10

Personal & Service

6,6/10

Ausstattung

7,6/10

Zustand der Unterkunft

7,4/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Robert

I didn't like the fact of I booked a reservation and when get there he asked for a deposit and I just spent all the money I had on the room and the reason for getting the room was cause power outage do to tornado that ripped threw where I live and power was still out was no hot water for two days wanted a hot shower because had to next morning so basically person at counter told had to have deposit and I told him didn't have it so I tried to get on phone and see if could get it and couldn't so I went back in and told him id have to cancel and get refund and instead of cancelling the reservation his self so I could get my money back he told me I had to call Expedia so I called them next morning when woke up and they told me it was to late to get money back and that they could of cancelled my reservation before so could have got money back so basically instead of doing the right thing then stole my money cause they could of canceled it but didn't . So now I guess I'm hiring a lawyer to sew them
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Robert

Gut: Sauberkeit und Personal & Service
No breakfast included even though advertised and there’s a train out back that was loud all night long.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von ANDY am 7. Mai 2024
Sorry for the inconvenience we don't advertise for breakfast right know sorry for that we look forward to provide better service in the future. thank you for staying with us Thank you

8/10 – Gut

DEAN R.

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Andy am 22. Apr. 2024
Thanks for staying with us. We appreciate your feedback! Thank you

6/10 – Okay

Jerimi

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Andy am 21. Feb. 2024
Thanks for staying with us. We appreciate your feedback! Thank you

10/10 – Hervorragend

Marguerite

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I would stay again
The location was great for me because I had to go to different parts of the town so it was easy to get in and out
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Andy am 21. Feb. 2024
Thanks for staying with us. We appreciate your feedback! Thank you

4/10 – Schlecht

John

Gut: Sauberkeit
To close to r r track. And staff not friendly at all
Antwort von ANDY am 4. Feb. 2024
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

8/10 – Gut

neville

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
The room was a good size, The beds were comfortable. The coffee in the room was the best ever. There was a train that was close to the property but I was never woken by it. I actually got the best sleep I have had in 6 months
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Andy am 10. Jan. 2024
Thanks for staying with us. We appreciate your feedback! Thank you

8/10 – Gut

Timothy J

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von ANDY am 18. Dez. 2023
Thanks for staying with us. We appreciate your feedback! Thank you

8/10 – Gut

Timothy J

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von ANDY am 11. Dez. 2023
Thanks for staying with us. We appreciate your feedback! Thank you

6/10 – Okay

Timothy J

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Great for the money
Great for the money. No continental breakfast and elevator not working but overall, it was better than expected.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von ANDY am 11. Dez. 2023
Sorry for the inconvenience we don't advertise for breakfast right know also elevator is broken sorry for that we look forward to provide better service in the future. thank you for staying with us Thank you

8/10 – Gut

Jason

Aufenthalt von 1 Nacht im November 2023
Antwort von ANDY am 18. Nov. 2023
Thanks for staying with us. We appreciate your feedback! Thank you

2/10 – Ungenügend

Cassie

Aufenthalt von 1 Nacht im November 2023
Antwort von Andy am 1. Dez. 2023
Thanks for staying with us. We appreciate your feedback! Thank you

6/10 – Okay

Graham

Geschäftlich gereist
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Andy am 18. Nov. 2023
Thanks for staying with us. We appreciate your feedback! Thank you

8/10 – Gut

Ellen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2023
Antwort von ANDY am 1. Okt. 2023
Thanks for staying with us. We appreciate your feedback! Thank you

8/10 – Gut

Judy

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2023
Antwort von ANDY am 27. Juli 2023
Thanks for staying with us. We appreciate your feedback! Thank you

8/10 – Gut

Carol

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Some good, some not so much
I need a walker to get around, so i can't use stairs. The elevator was broken and there were only 2 functional rooms on the first floor. The owner switched some things around so we could stay on the 1st floor, which worked well. The train tracks were right beside the inn, and there were a lot of trains, but we got used to the noise. There was no breakfast, which was really annoying. The beds were pretty comfortable, and everything was very clean.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Andy am 20. Juli 2023
Sorry for the inconvenience we don't advertise for breakfast right know also elevator is broken sorry for that we look forward to provide better service in the future. thank you for staying with us Thank you

8/10 – Gut

Rand

Gut: Sauberkeit
A basic clean and comfortable motel. Everything one could need without extra frills. I will use this motel again.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Andy am 20. Juli 2023
Thanks for staying with us. We appreciate your feedback! Thank you

8/10 – Gut

Gretchen, Blountville

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Andy am 20. Juli 2023
Thanks for staying with us. We appreciate your feedback! Thank you

2/10 – Ungenügend

Bradford

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Worst hotel ever!!!
This was hands down the worst hotel that I have ever stayed in period! From the service to the furnishings, this place is a horrible hotel to stay in! The yound woman at the front desk was the foulest, rudest, most disrespectful woman that I have ever come across in all my years of travel, horrible, horrible person to have working the front desk of any hotel period! Never, NEVER STAY AT THIS PLACE AT ALL!!;;!!!
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Andy am 20. Juli 2023
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

4/10 – Schlecht

Jasper

Aufenthalt von 2 Nächten im Mai 2023
Antwort von Andy am 20. Juli 2023
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

4/10 – Schlecht

Breanna

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
There was a cockroach in the bathtub. When something was said, they brushed it off. Also pictures show a continental breakfast but there was nothing. Staff said they have never had one (pictures say otherwise)
Aufenthalt von 1 Nacht im April 2023
Antwort von Andy am 24. Apr. 2023
Sorry for the inconvenience we don't advertise for breakfast right know Sorry for the you see pictures for breakfast we request to remove pictures they still not removed and we apologize for the inconvenience you find cockroaches in the bathtub we take care of the with pest control Sorry for the inconvenience you find our hotel we look forward to providing better service in the future. thank you for staying with usThank you

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Very Basic.
This place stated COVID as the reason to have little to no desk service and no breakfast. The elevators were broken so all 2nd floor guests had to use the stairs. There were a bunch of half dead plants and a broken fridge just sitting out at the end of the hall. The room was at least clean and the ice machine and tv worked. As a stay it is as basic as basic can be with no hospitality. Also, a train passes by this property very often, and is very noisy.
Aufenthalt von 1 Nacht im April 2023
Antwort von Andy am 16. Apr. 2023
Sorry for the inconvenience we don't advertise for breakfast right know also elevator is broken sorry for that we look forward to provide better service in the future. thank you for staying with us Thank you

6/10 – Okay

Ginny

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Ausstattung
The woman who checked me in was SICK, coughing, sneezing and when I asked if she really needed to TOUCH my ID, she said "I don't have COVID!" I told her I wasn't scared of covid, I've had it three times, but this was ridiculous.! I'm sure we will be sick in a day or so, she should NOT have been working and sharing pens, etc. Very unfriendly asking if we had a pet and when I said no she said, a dog or a cat? like I was hiding one?!? Never stay there again!
Aufenthalt von 1 Nacht im Februar 2023
Antwort von ANDY am 5. Feb. 2023
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

10/10 – Hervorragend

Roman

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Januar 2023
Antwort von ANDY am 5. Feb. 2023
Thanks for staying with us. We appreciate your feedback! Thank you

4/10 – Schlecht

Debbie

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
They made us put down a $100 deposit, talk to rude staff threw glass window, elevators not working, No breakfast. NEVER STAY here $100 DEPOSIT???
Aufenthalt von 1 Nacht im Januar 2023
Antwort von ANDY am 5. Feb. 2023
Sorry for the inconvenience our hotel policy show under general deposit is required for 100.00 potential damages your reservation only paid for room and tax we don't have your credit card information our hotel show clearly for under deposit policy when everything is okay in room we fully refund for deposit for all our guest if anything wrong we always call guest before we charge we don't have permission at moment for breakfast Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2023
Antwort von ANDY am 8. Jan. 2023
Thanks for staying with us. We appreciate your feedback! Thank you

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good
I stay in lots of places, mostly name brand, but sometimes due to locations I go i have to occasionally stay in non-name brand types. This hotel, was good and was kept in good condition - the stay was good and i would stay there again if i traveled to the area for business again.
Aufenthalt von 4 Nächten im Dezember 2022
Antwort von ANDY am 26. Dez. 2022
Thanks for staying with us. We appreciate your feedback! Thank you

4/10 – Schlecht

Peyton D.

Geschäftlich gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im November 2022
Antwort von ANDY am 24. Nov. 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

8/10 – Gut

Vanetta

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Personal & Service
Very rude front desk! Elevator not working had to walk up stairs to second floor!
Aufenthalt von 1 Nacht im November 2022
Antwort von ANDY am 24. Nov. 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

8/10 – Gut

Tamera

Mit der Familie gereist
Gut: Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
This hotel was extremely clean and comfortable. My only complaints woukd be there was no safety lock onthe door although it had a dead bolt. The phone did not work, the toilet seat was lose and the room smelled very musty, and ther was no light bulb in the desk lamp.
Aufenthalt von 2 Nächten im September 2022
Antwort von Andy am 29. Sept. 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

6/10 – Okay

Palaniappan

Gut: Personal & Service
A breakfast given by the hotel would be nice.
Aufenthalt von 1 Nacht im Juli 2022
Antwort von ANDY am 21. Aug. 2022
Sorry for the inconvenience we look forward to provide better service in the future. we don't have permission at moment thank you for staying with us Thank you

10/10 – Hervorragend

bobby

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent
It was great
Aufenthalt von 6 Nächten im Juli 2022
Antwort von ANDY am 21. Aug. 2022
Thanks for staying with us. We appreciate your feedback! Thank you

2/10 – Ungenügend

Eric

Verbesserungswürdig: Personal & Service
It’s easy to be kind…
We simply did not stay … the employee was completely rude and we left.
Aufenthalt von 1 Nacht im Juli 2022
Antwort von ANDY am 6. Juli 2022
Dear Sir sorry for the inconvenience our employee explain for what is the check inn time and refund for your reservation we don't received any call for cancelation for your reservations you made reservations after midnight you can't check inn same night he explain to check inn time after 3.00pm if we don't received any cancelations we charge as no show sorry for the inconvenience we look forward to provide better service in the future. Thank you

6/10 – Okay

john

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Ausstattung
Ok for the night! But would not stay longer.
Aufenthalt von 1 Nacht im Juni 2022
Antwort von ANDY am 2. Juli 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

6/10 – Okay

Daryle, Lees Summit

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Manager was not rude but not very friendly
Aufenthalt von 3 Nächten im Juni 2022
Antwort von ANDY am 2. Juli 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

10/10 – Hervorragend

Tamara

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rooms were very clean. I loved the safety of having to use your room door key to enter from the outside of the building as well as your room. Definitely would stay here again!
Aufenthalt von 3 Nächten im Juni 2022
Antwort von ANDY am 2. Juli 2022
Thanks for staying with us. We appreciate your feedback! Thank you

10/10 – Hervorragend

Samantha

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay
It was clean. The parking lot was very lit up, which is nice. The dead bolt on the door was broken off, but other than that, it was great!
Aufenthalt von 1 Nacht im Juni 2022
Antwort von ANDY am 2. Juli 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

8/10 – Gut

Alan

Aufenthalt von 1 Nacht im Juni 2022
Antwort von ANDY am 24. Nov. 2022
Thanks for staying with us. We appreciate your feedback! Thank you

4/10 – Schlecht

Sarah

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Very clean but staff were very rude. No customer service skills at all.
Aufenthalt von 2 Nächten im Mai 2022
Antwort von ANDY am 11. Juni 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

6/10 – Okay

Michael

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
It advertises for breakfast yet isn’t one. Stingy with their towels.
Aufenthalt von 3 Nächten im Mai 2022
Antwort von ANDY am 13. Juni 2022
Sorry for the inconvenience we don't advertise for breakfast right know we look forward to provide better service in the future. thank you for staying with us Thank you

2/10 – Ungenügend

Brian

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2022
Antwort von ANDY am 24. Nov. 2022
Sorry for the inconvenience we don't advertise for breakfast right know we look forward to provide better service in the future. thank you for staying with us Thank you

10/10 – Hervorragend

Daniel

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Comfy bed. Very close to train but just turn the fan on, it helps drown it out.
Aufenthalt von 2 Nächten im Mai 2022
Antwort von ANDY am 11. Juni 2022
Thanks for staying with us. We appreciate your feedback! Thank you

2/10 – Ungenügend

Cynthia, harrison

Verbesserungswürdig: Personal & Service
Property was sufficient for me need to get ready for a wedding and crash after but the front desk manager was so unfriendly. I gave you my dollars, the least you can do is be friendly. We are in the south after all. Came “early” at 2:30 instead of what is apparently the 3rd party booking checkin of 3. Big ordeal. This hotel has a massive prejudice against booking through outside sources apparently it’s through a different system for them so be prepared to be treated as a second class citizen for your audacity to to use a site like Expedia. Which I did because I’ve always had good experiences and two because booking direct online only allowed for a 2 night stay minimum. When I checked out it was the same gentleman who acted equally put out that I wanted to turn in my keys. And I literally said to him you know smiling and being nice sure goes a long way. He perked up and wished me a blessed day which was a much nicer conclusion but I very much dislike patronizing and business and being treated like I’m a bother for even being there.
Aufenthalt von 1 Nacht im Mai 2022
Antwort von ANDY am 21. Mai 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

10/10 – Hervorragend

Christepher

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A good place to stay. Nice clean rooms.
Aufenthalt von 2 Nächten im März 2022
Antwort von ANDY am 8. Apr. 2022
Thanks for staying with us. We appreciate your feedback! Thank you

10/10 – Hervorragend

Shannon

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We really enjoyed our stay. The place was very clean. Will stay there again on our next visit.
Aufenthalt von 1 Nacht im März 2022
Antwort von ANDY am 30. März 2022
Thanks for staying with us. We appreciate your feedback! Thank you

4/10 – Schlecht

Charles

Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Hallways reeked of smoke. Room was right by the train tracks and was incredibly hard to sleep.
Aufenthalt von 1 Nacht im März 2022
Antwort von ANDY am 30. März 2022
Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you

10/10 – Hervorragend

Victor

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Our place to stay while visiting family
It’s a small hotel in a small town but we were surprised to see the room so clean and good looking.
Aufenthalt von 1 Nacht im März 2022
Antwort von ANDY am 30. März 2022
Thanks for staying with us. We appreciate your feedback! Thank you

4/10 – Schlecht

Tamara

Aufenthalt von 1 Nacht im Februar 2022
Antwort von ANDY am 21. Feb. 2022
Thanks for staying with us. We appreciate your feedback! Thank you

10/10 – Hervorragend

Ronald

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very clean older hotel. Nice staff but missed breakfast being served due to covid. Really enjoyed the stay!
Aufenthalt von 2 Nächten im Februar 2022
Antwort von ANDY am 21. Feb. 2022
Thanks for staying with us. We appreciate your feedback! Thank you

2/10 – Ungenügend

Lora

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
I do not like that I paid full balance prior to check in and then when I arrived for check in I was required to pay $100 deposit and then wait 3-5 days to get refunded the $100 deposit. Not a very welcoming hostess. Train/tracks kept us up all night. Will never stay here again.
Aufenthalt von 1 Nacht im Februar 2022
Antwort von ANDY am 21. Feb. 2022
Sorry for the inconvenience our hotel policy show under general deposit is required for $100.00 potential damages your reservation only paid for hotel.com room and tax we don't have your credit card information our hotel show clearly for under deposit policy when everything is okay in room we fully refund for deposit for all our guest if anything wrong we always call guest before we charge Sorry for the inconvenience we look forward to provide better service in the future. thank you for staying with us Thank you