6/10 ā Okay
Wendy, Mawson Lakes
Mit der Familie gereist
12. Juli 2025
VerbesserungswĆ¼rdig: Ausstattung und Zustand der Unterkunft
My family members and my immediate family have been staying at the Clubhouse since it opened. We use it as a place to convene when we fly in from overseas. It had been 2 years since we stayed here and our whole family agreed that this hotel has gone downhill. It certainly is not value for the price you pay.
The staff at check-in were lovely and met our needs for a roll away bed and we really appreciate that. They also lit the fire for us so we could sit in at the fire pit which was lovely and much appreciated.
The cons are the rooms are looking very tired. Shower had no water pressure, not clean- hair in bath and mold /mildew buildup. Floors looked like they needed a good vacuum under desk.
Towels were frayed and thin. My sisterās room smelled awful and similar issues with worn, needed a good clean and her air conditioning did not work properly- kept shutting off.
It was only one night so we didnāt complain.
Probably the worst part of our experience was the very poor quality breakfast- nothing left at 8am on a Monday. The lady working there was extremely abrasive and unhelpful. No water. Very dried out food that needed changing. It was the worst weāve seen in ages. Sioux Falls now has several other nice new options and we just had a great experience at a new hotel close by that was priced more reasonably and also clean and new. Iād look elsewhere- not our usual stay that weād had for many years. Big disappointment!
Wendy
Aufenthalt von 1 Nacht im Juli 2025