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Bewertungen von Khanvel Resort

3.5 out of 5
Khanvel Resort
Next to Van Vihar Complex, Chauda Village, Khanvel, Silvassa, Dadra and Nagar Haveli

Bewertungen

3,2
0 von insgesamt 7 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
0 von insgesamt 7 Gästebewertungen haben eine Bewertung von 8 - Gut" "
1 von insgesamt 7 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 7 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 von insgesamt 7 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

4,6/10

Sauberkeit

5,0/10

Personal & Service

4,0/10

Zustand der Unterkunft

Bewertungen

2/10 – Ungenügend

Shah

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not value for money
The resort is too old. Rooms r big but not well furnished.food for Room service is very limited . Resort is not maintain professionaly. They dont mind because of they r always booked. Somebody told me that their new resort named Gulmohar is good. But this old property is not worth. In a short u will stay in 4 star hotel or resorts for what this resort charge.cleanliness is also ok.
Aufenthalt von 2 Nächten im Juni 2018
Antwort von khanvel Resort am 19. Apr. 2019
Dear Guest, Our guests’ feedback is very valuable to us, as they give us great insight on our services and motivate us to strive for perfection. Thank you for sharing your experience with us. Please be ensured that corrective steps have been taken and your next stay with us will be a perfect one for sure! Best Regards, Team at Khanvel Resort

4/10 – Schlecht

P, Mumbai

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Do not take the property on photographs ....
not so great ........................................................................................................................................................................
Antwort von Khanvel Resort am 19. Apr. 2019
Dear Guest, Our guests’ feedback is very valuable to us, as they give us great insight on our services and motivate us to strive for perfection. Thank you for sharing your experience with us. Please be ensured that corrective steps have been taken and your next stay with us will be a perfect one for sure! Best Regards, Team at Khanvel Resort

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Average Facility with poor service
Resort location and food was good. But resort is not at all maintained. Cleaness is not there in anywhere. It was below average resort
Antwort von Khanvel Resort am 19. Apr. 2019
Dear Guest, Our team strives for perfection at every step and we aim to offer our guests the best experience. However we regret the inconvenience caused due to the lapse in hospitality faced. We assure you that this is not the norm at our hotel and the team has been briefed for rectifications on the same. Best Regards, Khanvel Resort

6/10 – Okay

Rajesh

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft

2/10 – Ungenügend

Verifizierter Reisender

Unbelievable cheating
As mentioned online the rooms we booked don't have internet facilities & also there is no view at all. They mentioned that there is swimming pool view for club rooms but we didn't get any view from any of club rooms. I can say that we cheated by booking online after reading all we didn't get any.
Antwort von Khanvel Resort am 19. Apr. 2019
Dear Guest, Thank you for sharing your valuable feedback with us. The team works hard to ensure that every facet of our hospitality is perfect. But we regret the inconvenience that you had to face and we assure you that rectifications will be made at the earliest. We hope to see you again for an improved stay experience. Best Regards, Team at Khanvel Resort

2/10 – Ungenügend

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Very Bad experience as good as cheating
As mentioned online the rooms we booked don't have internet facilities & also there is no view at all. They mentioned that there is swimming pool view for club rooms but we didn't get any view from any of club rooms. I can say that we cheated by booking online after reading all we didn't get any.
Antwort von Khanvel Resort am 19. Apr. 2019
Dear Guest, Our team strives for perfection at every step and we aim to offer our guests the best experience. However we regret the inconvenience caused due to the lapse in hospitality faced. We assure you that this is not the norm at our hotel and the team has been briefed for rectifications on the same. Best Regards, Team at Khanvel Resort

2/10 – Ungenügend

kumarbombay, Chandivali, Mumbai

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Not at all recommended
My weekend holiday got totally spoilt. I had booked 2 rooms for which I had requested it to be side by side. Also received a confirmation for same, but on reaching the resort, side by side rooms were not allotted, saying its not available. Then why book in advance? Pathetic management and reception staff is totally non co-operative and they dont care about the guests requirements. Their policy is clear, 'THIS IS IT, TAKE IT OR LEAVE IT. Totally unsatisfied.
Antwort von Khanvel Resort am 19. Apr. 2019
Dear Guest, Our guests’ feedback is very valuable to us, as they give us great insight on our services and motivate us to strive for perfection. Thank you for sharing your experience with us. Please be ensured that corrective steps have been taken and your next stay with us will be a perfect one for sure! Best Regards, Team at Khanvel Resort