2/10 – Ungenügend
Tera L.
23. Juni 2025
Verbesserungswürdig: Sauberkeit
STAY AWAY – Serious Safety and Cleanliness Concerns
SAFETY:•No railing on the upper portion of the patio staircase. One of our small dogs nearly fell off the edge, and my husband caught him just in time.•Decking is unsafe, with exposed nails, broken and missing pickets. Danger to both people and pets.•The TV in the guest bedroom fell off the wall. The screen cracked, drywall came down, and behind it we found rot and bugs. Mounted to mushy drywall with no proper support or studs.CLEANLINESS:•The home was noticeably dirty, with grime and bugs in the door cracks.•While stepping out of the shower, a centipede fell from the ceiling, nearly landing on me. I slipped trying to avoid it while I am six months pregnant. The next day, we found another centipede in the bathroom.•Laundry room is filthy, with bug infestations, exposed insulation, dirty windows, and bags filled with what looked like stained blankets. OWNER’S RESPONSE:NO apology — not for the safety concerns, the near-accident with our puppy, nor for me slipping in the bathroom. Instead, the response was dismissive and rude. I was told bugs are “expected in the mountains”. Also told it was in the listing – its not. Check-in instructions has mention but that comes AFTER booking and payment. The only action taken was sending someone to look at the wall where the TV fell, clearly only concerned about her property, not our safety. She even tried to blame us for the TV falling, suggesting we had pulled on the cord despite the fact it was attached to rotted drywall.
Tera L.
Aufenthalt von 5 Nächten im Juni 2025