Lobby

Bewertungen von Hotel Ciputra Semarang managed by Swiss-Belhotel International

4 out of 5
Hotel Ciputra Semarang managed by Swiss-Belhotel International
Jalan Simpang Lima, Semarang, Central Java

Bewertungen

8,2

Sehr gut

48 von insgesamt 156 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
76 von insgesamt 156 Gästebewertungen haben eine Bewertung von 8 - Gut" "
22 von insgesamt 156 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 von insgesamt 156 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 von insgesamt 156 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

8,4/10

Personal & Service

8,0/10

Ausstattung

7,6/10

Zustand der Unterkunft

7,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Bernd

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Toll gelegenes Hotel im Zentrum der Stadt.
Guter Service mit freundlichem Personal. Für Indonesien durchschnittliches Frühstück. Älteres Hotel dem Zustand entsprechend gut.
Aufenthalt von 1 Nacht im August 2022
Antwort von Mit freundlichen Grüßen, Führungsteam am 19. Aug. 2022
Sehr geehrter Herr Bernd,Herzlichste Grüße vom Hotel Ciputra Semarang.Vielen Dank, dass Sie sich die Zeit genommen haben, eine Bewertung über uns abzugeben. Im Namen des gesamten Teams des Hotel Ciputra Semarang freuen wir uns darauf, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Führungsteam

10/10 – Hervorragend

Jan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 11 Nächten im Mai 2022

4/10 – Schlecht

Petra, Bonn

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel Ciputra
Für die Verhältnisse vor Ort ist das Hotel ganz ok aber es gibt sicher bessere, man sollte mal wieder etwas an der Renovierung tun

6/10 – Okay

Maya, shoreline

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Ausstattung
I didnot realize this hotel condition is very old and dirty now. This hotel used to be my favorite hotel before covid. Time changed. Not anymore. I would rather stay at Tentrem Hotel if I know there is Tentrem nearby. So sorry. Lobby staff are very friendly. Some staff in breakfast area seemed not happy to be there. Room ran down. Bathroom is very dirty and old. Good thing is in the mall. Not very secure because public can in and out from shopping entrance door and very shock when elevator not secured from that side. I dont know it’s only that night or always been like that without none pay attention. Unfortunately will not come back even for free. So sorry.
Aufenthalt von 1 Nacht im März 2024

6/10 – Okay

Debby, Eindhoven

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
An okay hotel but outdated. bathroom wasnt clean. sticky walls, mold, old shower curtain. Staff was very kind and friendly. Perfectly situated in the mall
Aufenthalt von 3 Nächten im April 2024
Antwort von Erny Kusmastuti - General Manager am 30. Apr. 2024
Dear Ms. Debby, Thank you for choosing our hotel and for taking the time to provide your feedback. We are pleased to hear that you found our staff kind and friendly and that our location within the mall met your expectations.However, we sincerely apologize for the condition of the bathroom during your stay. We strive to maintain high standards of cleanliness and upkeep, and clearly, we did not meet these standards in your case. Please rest assured that we are taking immediate steps to address the issues with the bathroom to ensure that our facilities are up to the standard our guests expect and deserve.We appreciate your feedback as it helps us improve our services. We hope to have the opportunity to welcome you back in the future and provide a more satisfying experience.Warm regards,Management and Team

10/10 – Hervorragend

WONKOO

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Location
This hotel's location is in the center of the city that makes everything convenient.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Erny Kusmastuti - General Manager am 29. Feb. 2024
Dear Mr. Wonkoo, Warmest greeting from Hotel Ciputra Semarang, We're glad to hear that you found our hotel's location convenient. Being situated in the center of the city indeed offers easy access to various attractions and facilities. We strive to provide our guests with a comfortable and convenient experience during their stay.If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We look forward to welcoming you back to our hotel in the future!Best regards,Hotel Management

6/10 – Okay

Ade Marya

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Management and Team am 17. Juli 2023
Dear Ms. Ade Marya, Thank you for taking time to write your experiences during your stay at Hotel Ciputra Semarang. We do apologize for your inconvenience. Your reviews are valuable for us to evaluate these kind of issues and necessary actions taken to resolve it. Please accept our sincere apologies and we would be grateful to have an opportunity to welcome you back again at our hotel to find the changes and better experiences.Yours Sincerely,

6/10 – Okay

Tistha

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
My opinion.
hospitality up front was good. I'm a bit disappointed cause I've asked twice for extra pillows and they still never came to my room to give them to me. In the past, before Covid, during breakfast, someone would always ask me if I'd like coffee or tea, unfortunately this time, no one did. The towels they have in our room looked like it was from 20 yrs ago. but overall, for the money i paid to stay there, it was 'Ok"
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Erny Kusmastuti - General Manager am 19. Juni 2023
Dear Ms. Tishta, Thank you for taking time to write about your experiences during your stay at Hotel Ciputra Semarang. We do apologize for your inconvenience. Your reviews are valuable for us to evaluate this kind of issue and the necessary actions taken to resolve it. Please accept our sincere apologies, and we would be grateful to have the opportunity to welcome you back again at our hotel to find the changes and better experiences.Yours Sincerely,

10/10 – Hervorragend

Titania

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
love
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Management and Team am 2. Juni 2023
Dear Ms. Titania,Warmest greeting from Hotel Ciputra Semarang, Thank you for taking your time to post a review about us.On behalf of the entire Hotel Ciputra Semarang team, we look forward to welcoming you back in the nearest future.Best regards,

10/10 – Hervorragend

Liliany

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Management and Team am 12. Mai 2023
Dear Ms. Liliany, Warmest greeting from Hotel Ciputra Semarang, Thank you for taking your time to post a review about us.On behalf of the entire Hotel Ciputra Semarang team, we look forward to welcoming you back in the nearest future.

10/10 – Hervorragend

Seiji

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
裏がショッピングモールで便利
Aufenthalt von 3 Nächten im März 2023
Antwort von Erny Kusmastuti - General Manager am 10. Apr. 2023
親愛なる。 せいじさん、ホテル・シプトラ・スマランからの温かいご挨拶、スマラン市に滞在中に宿泊サービスを提供する機会を与えていただき、また、私たちの忠実なゲストであることに感謝します。 快適なご滞在をお楽しみいただけたご様子で、大変嬉しく存じます。今後ともHotel Ciputra Semarangをよろしくお願いいたします。敬具、エルニー・クスマストゥティゼネラルマネージャー敬具、エルニー・クスマストゥティゼネラルマネージャー

6/10 – Okay

SHINJI

Gut: Sauberkeit und Personal & Service
Antwort von Erny Kusmastuti - General Manager am 8. März 2023
Dear Shinji, Warmest greeting from Hotel Ciputra Semarang, Thank you for taking time to left a review about Hotel Ciputra Semarang. We hope to provide better service and experience. We look forward to welcoming you back with the warmth of the City of Semarang.Warm Regards

8/10 – Gut

Jack

Mit dem Partner gereist
Gut: Sauberkeit
Check in was very efficient, room was on the small side. Temperature control for the AC was through fan speed, could not find a thermostat. The hotel is somewhat dated and in need of a update. Elevators (3 only) are quite small and on weekends make for crowded conditions and long waits. On checkout had to wait 45 minutes for luggage to be brought down to the lobby. Hotel is connected to a mall which is convenient.
Aufenthalt von 3 Nächten im Oktober 2022
Antwort von Yours Sincerely, Management and Team am 2. Nov. 2022
Dear Mr. Jack,Thank you for taking time to write your experiences during your stay at Hotel Ciputra Semarang. We do apologize for your inconvenience. Your reviews are valuable for us to evaluate these kind of issues and necessary actions taken to resolve it. Please accept our sincere apologies and we would be grateful to have an opportunity to welcome you back again at our hotel to find the changes and better experiences.

8/10 – Gut

alen

Aufenthalt von 1 Nacht im August 2022
Antwort von Management and Team am 5. Sept. 2022
Dear Mr. Alen, Thank you for taking time to left a positive review about Hotel Ciputra Semarang. It means a lot for us. We would delighted to welcoming you back in the near future. Warm Regards, Management and Team

4/10 – Schlecht

Sungmin

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2022
Antwort von Management and Team am 31. Aug. 2022
Dear Mr. Sungmin, Thank you for taking time to rate your experiences during your stay at Hotel Ciputra Semarang. We do apologize for your inconvenience. Your rating are valuable for us. Please accept our sincere apologies and we would be grateful to have an opportunity to welcome you back again at our hotel to find the changes and better experiences.Yours Sincerely,Management and Team

4/10 – Schlecht

Antoine

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Food poisoning at breakfast...
Aufenthalt von 1 Nacht im Juni 2022

4/10 – Schlecht

Raymond

Aufenthalt von 2 Nächten im Mai 2022
Antwort von Erny Kusmastuti - General Manager am 14. Mai 2022
Dear Mr. Raymond, Thank you for taking the time to share your experience during your recent stay. It is always a pleasure to have you with us. However, I was most disappointed to learn that your experience of this stay was ruined by our services. We apologize for not meeting your expectations. Your feedback is very important to us to better review and maintain our hotel facilities and to meet the expectations of our guests. Thank you for staying with us. We would like to welcome you back and rebuild your confidence at Hotel Ciputra Semarang. Warm Regards,

10/10 – Hervorragend

KENJI

Aufenthalt von 1 Nacht im April 2022
Antwort von Erny Kusmastuti - General Manager am 7. Mai 2022
Dear Mr. Kenji, Thank you for giving the perfect score about your recent stay at Hotel Ciputra Semarang. We would be very happy to welcoming you back in the nearest future. Warm Regards, Erny Kusmastuti General Manager

10/10 – Hervorragend

Daniel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
This hotel has great quality with value for money. Upon arrival they ensured my family were treated well with a free drink and free afternoon tea. This was welcome after a day of travelling. Within the room there were free snacks ready for us. The room was classy style and clean. Nice to have a bath tub. Breakfast was also great, and included with the room, thank you to the hotel for offering breakfast to our third guest at half price. Thank you for making your guests feel special
Aufenthalt von 1 Nacht im April 2022
Antwort von Erny Kusmastuti - General Manager am 7. Mai 2022
Dear Mr. Daniel, Warmest greeting from Hotel Ciputra Semarang, Thank you for giving kind appreciation for our services. We are very grateful to hear that you have amazing experience during your recent stay. We are exciting to welcoming you back in the nearest future Warm Regards, Erny Kusmastuti General Manager

10/10 – Hervorragend

Fernando

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
CUSTOMER SERVICE IS EXCELLENT AND CLEAN ROOM
Aufenthalt von 5 Nächten im März 2022
Antwort von Erny Kusmastuti - General Manager am 18. März 2022
Dear Mr. Fernando, Warmest greeting from Hotel Ciputra Semarang, Thank you for taking your time to post a review about us. On behalf of the entire Hotel Ciputra Semarang team, we look forward to welcoming you back in the nearest future. Best regards, Erny Kusmastuti General Manager

10/10 – Hervorragend

Fernando

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and very friendly staff
Aufenthalt von 2 Nächten im März 2022
Antwort von Erny Kusmastuti - General Manager am 21. März 2022
Dear Mr. Fernando, Warmest greeting from Hotel Ciputra Semarang, Thank you for taking time to left positive review about Hotel Ciputra Semarang. We would be happy to welcome you back at Hotel Ciputra Semarang.

10/10 – Hervorragend

Veronika

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2022
Antwort von Management & Team am 19. Aug. 2022
Dear Mrs. Veronika,Warmest greetings from Hotel Ciputra Semarang.Thank you for taking the time to left a 5 star for us. On behalf of the entire Hotel Ciputra Semarang team, we look forward to welcoming you back in the near future.Best Regards,Management & Team

10/10 – Hervorragend

simjunyoung

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2022
Antwort von Erny Kusmastuti - General Manager am 27. Jan. 2022
Dear Mr. Sim Jun Young, Warmest greeting from Hotel Ciputra Semarang, Thank you for taking your time to post a review about us. On behalf of the entire Hotel Ciputra Semarang team, we look forward to welcoming you back in the nearest future. Best Regards,

2/10 – Ungenügend

Yustina

Aufenthalt von 1 Nacht im Januar 2022
Antwort von Erny Kusmastuti - General Manager am 10. Jan. 2022
Dear Ms. Yustina, We appreciate you taking the time to share your experience during your recent stay with us. It is always a pleasure to have you stay with us. However, it was most disheartening to learn that this stay experience of yours was spoiled by our facilities and services. Please accept our apologize for fallen short of meeting your expectations. Your feedback is very important for us to review and maintain our hotel facilities more better and ensure we deliver guest expectations. Thank you for staying with us. We would love to welcoming you back and restore your confidence at Hotel Ciputra Semarang. Best Regards

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2021
Antwort von Erny Kusmastuti am 16. Nov. 2021
Dear Our Valued Guest, Warmest greeting from Hotel Ciputra Semarang, Thank you for taking your time to post a review about us. On behalf of the entire Hotel Ciputra Semarang team, we look forward to welcoming you back in the nearest future. Best regards, Erny Kusmastuti General Manager

6/10 – Okay

HANG BAEK

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2021
Antwort von Erny Kusmastuti - General Manager am 17. Sept. 2021
Dear Mr. Hang Baek, We appreciate you taking the time to share your experience during your recent stay with us. It is always a pleasure to have you stay with us. However, it was most disheartening to learn that this stay experience of yours was spoiled by our facilities and services. Please accept our apologize for fallen short of meeting your expectations. Your feedback is very important for us to review and maintain our hotel facilities more better and ensure we deliver guest expectations. Thank you for staying with us. We would love to welcoming you back and restore your confidence at Hotel Ciputra Semarang. Best Regards,

10/10 – Hervorragend

Kristanto

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice
It was very nice stay. Clean room and great location.
Aufenthalt von 1 Nacht im August 2021
Antwort von Erny Kusmastuti - General Manager am 30. Aug. 2021
Dear Mr. Kristanto, Warmest greeting from Hotel Ciputra Semarang, Thank you for taking your time to post a review about us. On behalf of the entire Hotel Ciputra Semarang team, we look forward to welcoming you back in the nearest future. Best regards, Erny Kusmastuti General Manager

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
가성비가 아주 높은 편한 호텔
스마랑에서 가격 대비해서 이만한 호텔은 없다고 생각합니다. 보안도 잘 되어 있고 청결하며 일을 보기에는 최고입니다. 앞에 있는 공원도 시각적으로 매우 힐링이 되고 또 산책하기에도 최고입니다. 헬스시설과 수영장 등도 작지만 아담하고 활용하기에는 최고입니다. 주위 편의시설도 좋구요. 지금은 코로나 때문에 주변 시설이 많이 문을 닫았지만, 그래도 필요한 시설들은 문을 열었어요. 그냥 편하고 좋습니다.
Aufenthalt von 2 Nächten im Juli 2021
Antwort von Erny Kusmastuti - General Manager am 26. Juli 2021
친애하는 우리의 소중한 손님 Hotel Ciputra Semarang의 따뜻한 인사, 시간을 내어 당사에 대한 리뷰를 게시해 주셔서 감사합니다. 전체 Hotel Ciputra Semarang 팀을 대표하여 가까운 시일 내에 다시 뵙기를 기대합니다. 친애하는,

10/10 – Hervorragend

KWANG HWAN

Aufenthalt von 1 Nacht im Juli 2021

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
가성비 높은 호텔이예요
아주 편리한 호텔입니다. 시설 및 보안은 아주 좋습니다. 그리고 조식도 가격 대비해서 아주 좋고요. 며칠 째 숙박하고 있습니다.
Aufenthalt von 2 Nächten im Juli 2021
Antwort von Erny Kusmastuti am 16. Juli 2021
친애하는 우리의 소중한 손님, Hotel Ciputra Semarang의 따뜻한 인사, 시간을 내어 당사에 대한 리뷰를 게시해 주셔서 감사합니다. 전체 Hotel Ciputra Semarang 팀을 대표하여 가까운 시일 내에 다시 뵙기를 기대합니다. 친애하는,

8/10 – Gut

Low Peng

Geschäftlich gereist
Gut: Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2021
Antwort von Jeffry Febrianto am 23. Feb. 2021
Dear Low Peng, We would like to thank you for choosing Hotel Ciputra Semarang as your accommodation during your stay in Semarang and for posting your online review on Hotels.com. We look forward to having an opportunity to welcome you back to Hotel Ciputra Semarang on your next trip back to Central Java! Warm Regards, Jeffry Febrianto General Manager Hotel Ciputra Semarang

8/10 – Gut

kyung cho

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
청결한 침구와 욕실 상태에 만족합니다.
Aufenthalt von 1 Nacht im Februar 2021
Antwort von Jeffry F am 15. Feb. 2021
Dear Our Valued Guest, Warmest greeting from Hotel Ciputra Semarang, We would like to thank you for choosing Hotel Ciputra Semarang as your accommodation during your stay in Semarang and for posting your online review about the service and our hospitality on Google. We look forward to having an opportunity to welcome you back to Hotel Ciputra Semarang on your next trip back to Central Java! Warm Greetings, Jeffry Febrianto General Manager

10/10 – Hervorragend

junyoung

Aufenthalt von 1 Nacht im Januar 2021
Antwort von Jeffry F am 15. Feb. 2021
Dear Our Valued Guest, Warmest greeting from Hotel Ciputra Semarang, We would like to thank you for choosing Hotel Ciputra Semarang as your accommodation during your stay in Semarang and for posting your online review about the service and our hospitality on Google. We look forward to having an opportunity to welcome you back to Hotel Ciputra Semarang on your next trip back to Central Java! Warm Greetings, Jeffry Febrianto General Manager

8/10 – Gut

GARY

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
A nice place in the centre
Hotel is nice Right next to a mall It is old now outdated Needs a little updating But generally a nice place Good manager i had a small problem The front office manager was very kind To correct the problem And offered me a free dinner Breakfast not bad Overall not a bad hotel
Aufenthalt von 1 Nacht im Januar 2021
Antwort von Jeffry Febrianto am 28. Jan. 2021
Dear Mr. Gary, Warmest greeting from Hotel Ciputra Semarang, We would like to thank you for choosing Hotel Ciputra Semarang as your accommodation during your stay in Semarang and for posting your online review about the service and our hospitality on Google. We look forward to having an opportunity to welcome you back to Hotel Ciputra Semarang on your next trip back to Central Java! Warm Greetings,

8/10 – Gut

SEONG NAM

Geschäftlich gereist
Gut: Personal & Service
그냥 저냥 하루 지낼만한 호텔
그럭 저럭, 스마랑 호텔의 특성대로 조식은 별로입니다
Aufenthalt von 1 Nacht im Dezember 2020
Antwort von Jeffry Febrianto am 6. Jan. 2021
Dear Mr. Seong Nam, We would like to thank you for choosing Hotel Ciputra Semarang as your accommodation during your stay in Semarang and for posting your online review about the service and our hospitality on Hotels.com We have noted your feedback on the need for more improving the taste on our breakfast menu and we will discuss this with our Executive Chef, on how we can further improve it. We are looking forward to welcoming you back to our hotel in the near future and we sincerely ensure that this time around we will make it up for you!. Warm Regards, Jeffry Febrianto General Manager Hotel Ciputra Semarang

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
스푸트라 호텔 좋아요
친절한 서비스가 좋아요
Aufenthalt von 1 Nacht im Dezember 2020
Antwort von Jeffry Febrianto am 6. Jan. 2021
Dear Valued Guest, We would like to thank you for choosing Hotel Ciputra Semarang as your accommodation during your stay in Semarang and for posting your online review on Hotels.com. We look forward to having an opportunity to welcome you back to Hotel Ciputra Semarang on your next trip back to Central Java! Warm Regards, Jeffry Febrianto General Manager Hotel Ciputra Semarang

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service
Aufenthalt von 3 Nächten im November 2020
Antwort von Jeffry Febrianto am 1. Dez. 2020
Dear Valued Guest, Thank you for taking the time to post a review of your recent stay with us on Hotels.com We look forward to having an opportunity to welcome you back to Hotel Ciputra Semarang! Warm Regards, Jeffry Febrianto General Manager Hotel Ciputra Semarang

6/10 – Okay

Verifizierter Reisender

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im August 2020
Antwort von Jeffry Febrianto am 8. Sept. 2020
Dear Valued Guest, Thank you for taking the time to post a review of your recent stay with us on Hotels.com We look forward to having an opportunity to welcome you back to Hotel Ciputra Semarang! Warm Regards, Jeffry Febrianto General Manager Hotel Ciputra Semarang

10/10 – Hervorragend

Tita

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2020
Antwort von Jeffry Febrianto am 4. Aug. 2020
Dear Tita, Thank you for taking the time to post a review of your recent stay with us on Hotels.com. We look forward to having an opportunity to welcome you back to Hotel Ciputra Semarang on your next trip back to Central Java! Warm Regards, Jeffry Febrianto General Manager Hotel Ciputra Semarang

10/10 – Hervorragend

Richard, Sydney

Geschäftlich gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Starting to date a little but the tariff is about half what it used to be. Big plus is being part of the Ciputra Mall.
Aufenthalt von 1 Nacht im März 2020
Antwort von Jeffry Febrianto - General Manager am 30. März 2020
Dear Mr. Richard, Greetings from Hotel Ciputra Semarang! We would like to thank you for choosing Hotel Ciputra Semarang as your accommodation during your stay in Semarang and for posting your online review on Expedia. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel with our great deal of room rate and strategic location which adjacent with shopping mall. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to having an opportunity to welcome you back to Hotel Ciputra Semarang on your next trip back to Central Java! Warm Regards, Jeffry Febrianto General Manager Hotel Ciputra Semarang

10/10 – Hervorragend

Philip

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2020
Antwort von Management and Team am 19. Aug. 2022
Dear Mr. Philip, Thank you for taking time to left a positive review about Hotel Ciputra Semarang. It means a lot for us. We would delighted to welcoming you back in the near future. Warm Regards, Management and Team

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
出張にて利用
可もなく、不可もなくという印象
Aufenthalt von 2 Nächten im Februar 2020
Antwort von Jeffry Febrianto - General Manager am 6. Apr. 2020
Dear Our Valued Guest, Hotel Ciputra Semarang からの暖かい挨拶 スマラン滞在中に宿泊施設として 'Hotel Ciputra Semarang'を選択していただき、サービスとホスピタリティに関するオンラインレビューを 'Expedia'に投稿していただき、ありがとうございます。 私たちはあなたが私たちと一緒に楽しい滞在をしたことを読んでとても嬉しく思います。 あなたが私たちのホテルを大切にしていることを知ってうれしいです。 ゲストの満足が私たちの最優先事項であるため、フィードバックを聞くことは励みになります。 チームと私はあなたをすぐにもう一度お迎えすることを楽しみにしています! Warm Regards, Jeffry Febrianto General Manager Hotel Ciputra Semarang

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
접근성과 편리성이 뛰어난 아늑한 호텔
스마랑에 출장으로 자주 가는데, 이곳만큼 편리한 곳이 없습니다. 욕조도 있어서 피로를 푸는데 도움이 되고, 호텔 안전도 매우 양호합니다. 그리고무엇보다도 주위에 편리한 상가, 음식점 등등이 많아서 매우 편리합니다. 호텔룸에서 맛사지를 받는 것도 좋았구요. 다음에도 꼭 이용할 계획입니다.
Aufenthalt von 2 Nächten im Januar 2020
Antwort von Jeffry Febrianto - General Manager am 17. Apr. 2020
Dear Our Valued Guest, Hotel Ciputra Semarang의 따뜻한 인사 세마 랑에 머무는 동안 숙박 시설로 Hotel Ciputra Semarang을 선택하고 'Expedia'에 대한 서비스 및 환대에 대한 온라인 리뷰를 게시 해 주셔서 감사합니다. 우리는 당신이 우리와 함께 즐거운 숙박을했다는 것을 매우 기쁘게 생각합니다. 전략적 위치 및 시설과 인접한 호텔을 특히 소중히 여긴다는 점에 만족합니다. 고객의 만족이 최우선 순위이므로 귀하의 의견을 듣는 것이 좋습니다. 팀과 나는 다시 당신을 다시 만나기를 기대합니다! Warm Greetings, Jeffry Febrianto General Manager Hotel Ciputra Semarang

8/10 – Gut

AFRENI

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2019
Antwort von Jeffry Febrianto am 14. Jan. 2020
Dear Valued Guest, We would like to thank you for choosing Hotel Ciputra Semarang as your accommodation during your stay in Semarang and for posting your online review on Expedia. We look forward to having an opportunity to welcome you back to Hotel Ciputra Semarang on your next trip back to Central Java! Warm greetings, Jeffry Febrianto General Manager Hotel Ciputra Semarang

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bit dated. But it's clean
Nice. Got upgraded to corner room, breakfast is good.
Aufenthalt von 2 Nächten im Januar 2020
Antwort von Jeffry Febrianto am 13. Jan. 2020
Dear Valued Guest, We would like to thank you for choosing Hotel Ciputra Semarang as your accommodation during your stay in Semarang and for posting your online review on Expedia. We look forward to having an opportunity to welcome you back to Hotel Ciputra Semarang on your next trip back to Central Java! Warm Regards, Jeffry Febrianto General Manager Hotel Ciputra Semarang

8/10 – Gut

Yun Joung

Aufenthalt von 2 Nächten im Dezember 2019
Antwort von Management and Team am 19. Aug. 2022
Dear Mr. Yun Joung, Thank you for taking time to left a positive review about Hotel Ciputra Semarang. It means a lot for us. We would delighted to welcoming you back in the near future. Warm Regards, Management and Team

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
日本人による口コミ
ショッピングセンター直結でリッチ良し 特に問題なし
Aufenthalt von 5 Nächten im November 2019
Antwort von Jeffry Febrianto am 12. Dez. 2019
Dear Valued Guest, We would like to thank you for choosing Hotel Ciputra Semarang as your accommodation during your stay in Semarang and for posting your online review on Expedia. It is gratifying to know that you particularly value our hotel product and especially hotel’s location. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to having an opportunity to welcome you back to Hotel Ciputra Semarang on your next trip back to Central Java! Warm greetings, Jeffry Febrianto General Manager Hotel Ciputra Semarang

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place. Comfortable,clean,tidy room. Staff nice cand get a right service.
Aufenthalt von 5 Nächten im Juli 2019
Antwort von Jeffry Febrianto am 2. Dez. 2019
Dear Valued Guest, We would like to thank you for choosing Hotel Ciputra Semarang as your accommodation during your stay in Semarang and for posting your online review on Expedia. We are very pleased to read that you had an enjoyable stay with us. It is gratifying to know that you particularly value our hotel’s location and hospitality of our staff. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. We look forward to having an opportunity to welcome you back to Hotel Ciputra Semarang on your next trip back to Central Java! Warm greetings, Jeffry Febrianto General Manager Hotel Ciputra Semarang

10/10 – Hervorragend

Leo

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Like: The property had all the necessities, although the location was ultra busy and it was centrally located. Did not like: The swimming pool needs some sort of overhead cover (mesh. etc), the sun is directly overhead most of the day and the temperature averages in the 30s degree Celcius year round.
Aufenthalt von 2 Nächten im November 2019
Antwort von Jeffry Febrianto am 13. Jan. 2020
Dear Leo, We would like to thank you for choosing Hotel Ciputra Semarang as your accommodation during your stay in Semarang and for posting your online review on Expedia. We look forward to having an opportunity to welcome you back to Hotel Ciputra Semarang on your next trip back to Central Java! Warm Regards, Jeffry Febrianto General Manager Hotel Ciputra Semarang

8/10 – Gut

bohan

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
편안하게 보냈습니다
Aufenthalt von 1 Nacht im November 2019
Antwort von Jeffry Febrianto am 2. Dez. 2019
Dear Bohan on, We appreciate your feedback on your recent visit! Thank you for taking the time to give us your comments at Expedia. We look forward to welcoming you back to the next trip to Semarang! Warm greetings, Jeffry Febrianto General Manager Hotel Ciputra Semarang