Blick von der Unterkunft

Bewertungen von Warwick Seattle

3.5 out of 5
Warwick Seattle
401 Lenora St, Seattle, WA

Bewertungen

7,4

Gut

612 von insgesamt 1836 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
495 von insgesamt 1836 Gästebewertungen haben eine Bewertung von 8 - Gut" "
344 von insgesamt 1836 Gästebewertungen haben eine Bewertung von 6 - Okay" "
236 von insgesamt 1836 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
149 von insgesamt 1836 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,6/10

Sauberkeit

7,6/10

Personal & Service

7,0/10

Ausstattung

7,2/10

Zustand der Unterkunft

7,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Wolfgang

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Checkin was poor - bad instructed stuff. Room was more or less dirty - house keeping was poor. Neighborhood is unsafe ...
Aufenthalt von 5 Nächten im Juni 2023
Antwort von Safe Travels, am 27. Juni 2023
Wolfgang,We appreciate all feedback from our valued guests, we must apologize that we didn't make your stay more positive. We would love to welcome you back next time you are in Seattle!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very expensive, but nice location, comfortable bed.
Aufenthalt von 2 Nächten im September 2022

8/10 – Gut

Petra

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Tolles Personal an der Rezeption
Die Zimmer sind schon etwas in die Jahre gekommen aber sauber und gepflegt. Der Service an der Rezeption war ausgezeichnet und super nett. Hotel.com hat den Silbervorteil eines kostenlosen Frühstücks nicht übermittelt. Auf Nachfrage hat die Rezeption super reagiert und wir haben unser Frühstück bekommen. Großes Kompliment dafür. Das Frühstück war auch sehr lecker und reichhaltig. Zimmerservice hat bei 3 Nächten nicht stattgefunden.
Aufenthalt von 3 Nächten im September 2022

10/10 – Hervorragend

Jens

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juli 2022
Antwort von Safe Travels, am 20. Juli 2022
Jens, Thank you so much for the perfect rating! We would love to welcome you back next time you are in Seattle.

8/10 – Gut

Kirk

Gut: Sauberkeit und Zustand der Unterkunft
Decent hotel very close to Amazon HQ
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Romain Chan - General Manager am 28. Mai 2024
Dear Kirk,Thank you for choosing to stay with us. We are delighted you enjoyed our convenient location near Amazon HQ. We look forward to welcoming you back soon!

10/10 – Hervorragend

Don

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
The staff did not seen to be happy to be working there. not a lot of smiles or cherriness.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Romain Chan - General Manager am 28. Mai 2024
Thank you, Don, for your positive review! We're glad you enjoyed your stay. We appreciate your feedback regarding our staff and will work on enhancing their enthusiasm and friendliness. Safe travels!

8/10 – Gut

Richard

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
When we booked the room from Expedia a free breakfast was offered. When we checked in; we were told it was not offered. Don’t know why is wasn’t offered. Upon talking to the manager Bill and a little discussion he honored the free breakfast. From now on I will take a picture of the options offered.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Romain Chan - General Manager am 28. Mai 2024
Dear Richard,Thank you for your feedback, Don. Our free continental breakfast promotion ended on April 15, 2024. If breakfast is included, it will be noted on your confirmation. We apologize for any confusion and are glad our manager, Bill, could assist. We appreciate your understanding. Safe travels!

2/10 – Ungenügend

Isaiah

Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Romain Chan - General Manager am 28. Mai 2024
Dear Isaiah,Thank you so much for taking the time to leave a review! We truly appreciate your feedback. While we apologize for any shortcomings during your stay, please know that we are committed to improving and providing the best experience possible for our guests. Your insights are invaluable in helping us achieve that goal. We hope to welcome you back soon for an even better experience.

8/10 – Gut

Melba, Seattle

updated interior
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Romain Chan - General Manager am 27. Mai 2024
Dear Melba,Thank you so much for taking the time to leave a review! We truly appreciate your feedback. While we apologize for any shortcomings during your stay, please know that we are committed to improving and providing the best experience possible for our guests. Your insights are invaluable in helping us achieve that goal. We hope to welcome you back soon for an even better experience.

4/10 – Schlecht

Russell

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Romain Chan - General Manager am 27. Mai 2024
Dear Russell,Thank you so much for taking the time to leave a review! We truly appreciate your feedback. While we apologize for any shortcomings during your stay, please know that we are committed to improving and providing the best experience possible for our guests. Your insights are invaluable in helping us achieve that goal. We hope to welcome you back soon for an even better experience.

6/10 – Okay

Breanna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Romain Chan - General Manager am 26. Mai 2024
Dear Breanna,Thank you so much for taking the time to leave a review! We truly appreciate your feedback. While we apologize for any shortcomings during your stay, please know that we are committed to improving and providing the best experience possible for our guests. Your insights are invaluable in helping us achieve that goal. We hope to welcome you back soon for an even better experience.

10/10 – Hervorragend

Hope

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Night staff was very nice and accommodating. Made .y travel pleasant, less strenuous for sure
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Romain Chan - General Manager am 23. Mai 2024
Dear Hope,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 – Hervorragend

Michael

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Romain Chan - General Manager am 23. Mai 2024
Dear Michael,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

8/10 – Gut

Ashley, Port Townsend

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
I loved the balcony and how easy it was to get around and the pool was open late, which was really nice! However, the room itself was quite dingy and Dusty, and I don't understand places that don't have coffee in the lobby! But otherwise it was a very reasonable stay!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Romain Chan - General Manager am 25. Mai 2024
Dear Ashley,Thank you for your feedback. We're glad you enjoyed the balcony, convenient location, and late pool hours. We apologize for the condition of the room and lack of coffee in the lobby. Your comments will help us improve. We hope to provide a better experience next time.

10/10 – Hervorragend

Justin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Romain Chan - General Manager am 22. Mai 2024
Dear Justin,Thank you so much for taking the time to share your positive review about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 – Hervorragend

Larron

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was close to the waterfront and Pike Market
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Romain Chan - General Manager am 21. Mai 2024
Dear Larron,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

8/10 – Gut

Anup

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
warm
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Romain Chan - General Manager am 20. Mai 2024
Dear Anup,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 – Hervorragend

Deonna

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel allowed us to check in 5 hours early. Extremely friendly staff.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Romain Chan - General Manager am 19. Mai 2024
Dear Deonna,Thank you for your wonderful feedback! We're thrilled to hear that our early check-in and friendly staff made your stay enjoyable. We look forward to welcoming you back soon.

10/10 – Hervorragend

Alejandrina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location and friendly staff
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Romain Chan - General Manager am 16. Mai 2024
Dear Alejandrina,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 – Hervorragend

Brianna

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice views, amenities open early. No microwavw in unit so one was brought to me. Very cool place.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Romain Chan - General Manager am 14. Mai 2024
Dear Brianna,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

4/10 – Schlecht

Bevan

Mit dem Partner gereist, Mit einer Gruppe gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Air conditioning was not working. Called twice during our stay and nothing was done about it.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Romain Chan - General Manager am 13. Mai 2024
Dear Bevan,I sincerely apologize for the inconvenience caused by the air conditioning issue during your stay. Rest assured, we have promptly addressed and resolved the issue to ensure your comfort in the future.Thank you for bringing this to our attention, and we hope to welcome you back for a much improved experience.

4/10 – Schlecht

Salma

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Was encountered with a dirty room. Dirty bandaids on the floor. Homeless man on the entrance steps inserting needle on his arm as we were trying to enter. Very unsafe.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Romain Chan - General Manager am 13. Mai 2024
Dear Salma,I sincerely apologize for the unacceptable experience you encountered during your stay. Your safety and comfort are our top priorities, and we are addressing this matter urgently. Rest assured, we have robust security measures in place and are taking immediate steps to ensure incidents like these do not occur again.Thank you for bringing this to our attention, and we hope to have the opportunity to restore your faith in our hotel.

6/10 – Okay

Maria

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Romain Chan - General Manager am 13. Mai 2024
Dear Maria,Thank you so much for taking the time to leave a review! We truly appreciate your feedback. While we apologize for any shortcomings during your stay, please know that we are committed to improving and providing the best experience possible for our guests. Your insights are invaluable in helping us achieve that goal. We hope to welcome you back soon for an even better experience.

8/10 – Gut

adrian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Great for an older hotel. All staff were very friendly and exceptionally helpful. Would recommend
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Romain Chan - General Manager am 9. Mai 2024
Dear Adrian,Thank you for choosing to stay with us at [Hotel Name]. We are delighted to hear that you enjoyed your experience with us. Our team takes great pride in providing exceptional service, and it means the world to us to receive such positive feedback. We truly appreciate your recommendation and hope to welcome you back soon.

10/10 – Hervorragend

Randall, Winlock

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The property was very good. The breakfast was very good too. You could choose anything on the menu.
Aufenthalt von 2 Nächten im April 2024
Antwort von Romain Chan - General Manager am 6. Mai 2024
Dear Randall,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

8/10 – Gut

Michael

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Nice hotel good size rooms. Needs an update soon.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Romain Chan - General Manager am 9. Mai 2024
Thank you for choosing to stay with us at Warwick Seattle. We're thrilled to hear that you enjoyed our spacious rooms and had a pleasant experience overall. Your feedback regarding updates is valuable to us, and we'll certainly take it into consideration. We hope to welcome you back soon for another enjoyable stay.

10/10 – Hervorragend

BRUNO

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Z
Aufenthalt von 1 Nacht im März 2024
Antwort von Romain Chan - General Manager am 7. Mai 2024
DearThank you so much for taking the time to share your positive review about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon. Bruno,

10/10 – Hervorragend

Miguel

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Romain Chan am 6. Mai 2024
Thank you so much for taking the time to share your positive review about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 – Hervorragend

José Ramon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excelente
Aufenthalt von 3 Nächten im April 2024
Antwort von Romain Chan - General Manager am 4. Mai 2024
Dear Jose,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 – Hervorragend

celestino

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff
Aufenthalt von 2 Nächten im April 2024
Antwort von Romain Chan - General Manager am 2. Mai 2024
Dear Celestino,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

6/10 – Okay

Micah

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung
Room wasn’t up to the standard of what I was paying for but the staff was excellent
Aufenthalt von 2 Nächten im April 2024
Antwort von Romain Chan - General Manager am 2. Mai 2024
Thank you so much for taking the time to leave a review! We truly appreciate your feedback. While we apologize for any shortcomings during your stay, please know that we are committed to improving and providing the best experience possible for our guests. Your insights are invaluable in helping us achieve that goal. We hope to welcome you back soon for an even better experience.

6/10 – Okay

Frederick, San Diego

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Room was decent. Bathroom water faucet was broken. Staff pk
Aufenthalt von 1 Nacht im April 2024
Antwort von Romain Chan - General Manager am 1. Mai 2024
Dear Frederick,I apologize for the inconvenience during your stay. Although the room was decent, I regret that the bathroom faucet was broken. We're addressing the issue promptly to ensure a better experience for future guests. Thank you for bringing it to our attention.

6/10 – Okay

Lee

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Romain Chan - General Manager am 2. Mai 2024
Dear Lee,Thank you so much for taking the time to leave a review! We truly appreciate your feedback. While we apologize for any shortcomings during your stay, please know that we are committed to improving and providing the best experience possible for our guests. Your insights are invaluable in helping us achieve that goal. We hope to welcome you back soon for an even better experience.

6/10 – Okay

Juen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Everything was great but the first morning our light didn’t work for a few hours. When I got back later on the day it was fixed
Aufenthalt von 3 Nächten im April 2024
Antwort von Romain Chan - General Manager am 30. Apr. 2024
Dear Juan,Thank you for your kind words about your stay with us. We're delighted to hear that everything met your expectations.We apologize for the brief power cut experienced during your visit. Your comfort is our priority, and we appreciate your understanding.

10/10 – Hervorragend

Mary

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Romain Chan - General Manager am 30. Apr. 2024
Dear Mary,Thank you so much for taking the time to share your positive review about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

6/10 – Okay

Sarah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Romain Chan - General Manager am 16. Mai 2024
Dear Sarah,Thank you so much for taking the time to leave a review! We truly appreciate your feedback. While we apologize for any shortcomings during your stay, please know that we are committed to improving and providing the best experience possible for our guests. Your insights are invaluable in helping us achieve that goal. We hope to welcome you back soon for an even better experience.

10/10 – Hervorragend

Addyson

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
lovely food
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Romain Chan - General Manager am 23. Apr. 2024
Dear Addyson,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 – Hervorragend

Whitman

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly and helpful staff. Only complaint was the breakfast included was somewhat contradicting. It only included 1 item on the menu. Didn't realize that until after ordering other items, but the food did taste delicious!!
Aufenthalt von 2 Nächten im April 2024
Antwort von Romain Chan - General Manager am 22. Apr. 2024
Dear Whitman,Thank you so much for your kind words about our staff! We're thrilled to hear that you found them friendly and helpful during your stay. We apologize for any confusion regarding the breakfast menu, and we appreciate your feedback. We'll definitely look into making it clearer for our guests in the future. Despite the mix-up, we're glad you enjoyed the delicious food! We hope to welcome you back soon for another wonderful stay.

8/10 – Gut

Allison, East Wenatchee

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Romain Chan - General Manager am 23. Apr. 2024
Dear Allison,Thank you sincerely for sharing your positive feedback regarding your experience at our hotel. We're delighted to learn that your stay was enjoyable and that our services lived up to your expectations. Your feedback is immensely valuable to us, serving as encouragement for our team to consistently provide outstanding experiences for all our guests. We eagerly anticipate the opportunity to welcome you back soon, with the hope of earning a 5 out of 5 review.

10/10 – Hervorragend

Joey

Aufenthalt von 3 Nächten im April 2024
Antwort von Romain Chan - General Manager am 13. Mai 2024
Dear Joey,Thank you so much for taking the time to share your positive review about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 – Hervorragend

Molly

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Romain Chan am 13. Mai 2024
Dear Molly,Dear Joey,Thank you so much for taking the time to share your positive review about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 – Hervorragend

Billy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I would love to visit Seattle again soon and Warwick Hotel would be a place for me to stay :)
Aufenthalt von 4 Nächten im April 2024
Antwort von Romain Chan - General Manager am 21. Apr. 2024
Dear Bill,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 – Hervorragend

Austin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location in the heart of downtown Seattle. The hotel has a parking lot located right next to it, which is very convenient.
Aufenthalt von 2 Nächten im April 2024
Antwort von Romain Chan - General Manager am 21. Apr. 2024
Dear Austin,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 – Hervorragend

Chien Kou

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff went over the rules to accommodate me with early show ups and able to secure the 2nd room directly across from mine. Kudos to the staff and made my day.
Aufenthalt von 1 Nacht im April 2024
Antwort von Romain Chan - General Manager am 21. Apr. 2024
Dear Chien Lou,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

6/10 – Okay

Elizabeth, Downey

Mit der Familie gereist
Gut: Sauberkeit
walking distance to most attractions
Aufenthalt von 3 Nächten im April 2024
Antwort von Romain Chan - General Manager am 21. Apr. 2024
Dear Elizabeth,Dear Elizabeth,We sincerely apologize for any shortcomings you may have experienced during your stay. Your comfort and satisfaction are our top priorities, and we regret if we fell short of your expectations. Please know that we are committed to addressing any issues to ensure a more enjoyable experience in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a flawless stay.

10/10 – Hervorragend

Deni

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Romain Chan - General Manager am 21. Apr. 2024
Dear Deni,Thank you so much for taking the time to share your positive rating about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 – Hervorragend

James

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 7 Nächten im April 2024
Antwort von Romain Chan - General Manager am 9. Mai 2024
Dear James,Thank you so much for taking the time to share your positive review about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

10/10 – Hervorragend

James

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place to stay!
Aufenthalt von 1 Nacht im März 2024
Antwort von Romain Chan - General Manager am 18. Apr. 2024
Dear James,Thank you so much for taking the time to share your positive comments about our hotel. We are thrilled to hear that you enjoyed your stay with us and that our services met your expectations.Your feedback is incredibly valuable to us and serves as motivation for our team to continue delivering exceptional experiences to all our guests.We hope to have the pleasure of welcoming you back again soon.

6/10 – Okay

pavan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
the continental breakfast that was included was poor in quality and quantity. you might as well pay for the room without breakfast and go eat elsewhere. Even the staff & service at the restaurant was terrible. the front desk staff and service were all great.
Aufenthalt von 4 Nächten im April 2024
Antwort von Romain Chan - General Manager am 17. Apr. 2024
Dear Pavan,I sincerely apologize for the disappointing experience you had with our continental breakfast and restaurant service during your recent stay. Your feedback is invaluable, and we are taking immediate steps to address the quality and quantity issues you encountered. Please know that this does not reflect our standard of service, and we are committed to ensuring a better experience for you in the future. I am glad to hear that our front desk staff met your expectations, and I hope we have the opportunity to welcome you back for a more enjoyable stay.

2/10 – Ungenügend

Jessica

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is old, the area surrounding it is not the best. Very loud noise at night, weird drop ceilings in bathroom, linens are rough and old, smells like smoke. The list is long
Aufenthalt von 2 Nächten im April 2024
Antwort von Romain Chan - General Manager am 17. Apr. 2024
Dear Jessica,I apologize for the subpar experience you had during your stay with us. Your feedback regarding the condition of our hotel, noise disturbances, and room amenities is deeply concerning. Please know that we take your comments seriously and are actively working to address these issues. We strive to provide a comfortable and enjoyable stay for all our guests, and your feedback helps us in our continuous improvement efforts. We hope for the opportunity to regain your trust and welcome you back for a much-improved experience in the future.