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Bewertungen von The Sea Ranch Lodge

3 out of 5
The Sea Ranch Lodge
60 Sea Walk Dr, Sea Ranch, CA

Bewertungen

8,4

Sehr gut

14 von insgesamt 20 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
0 von insgesamt 20 Gästebewertungen haben eine Bewertung von 8 - Gut" "
3 von insgesamt 20 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 20 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 20 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

7,6/10

Personal & Service

9,0/10

Ausstattung

9,2/10

Zustand der Unterkunft

9,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Xinjie, Chino Hills

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful property! You have access to the trails right next to the ocean and it was the prettiest walk I’ve ever been on. The rooms are well designed with convenience in mind - remote control lighting, outlets, B&O portable speaker, etc etc. The staff are also super friendly and helpful. Will return to this property anytime :)
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Rachel Kuali'i, Marketing Manager am 13. Mai 2024
Thank you for your kind words and feedback! We are glad you enjoyed your stay with us and hope to welcome you back in the future.

10/10 – Hervorragend

Mariana

Aufenthalt von 1 Nacht im April 2024
Antwort von Rachel Kuali'i, Marketing Manager am 20. Mai 2024
Thank you for your kind words and feedback! We are glad you enjoyed your stay with us and hope to welcome you back in the future.

4/10 – Schlecht

Jing, San Francisco

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Had a poor experience at the property. After check-in, i made a dinner reservation in person at the conceige/check-in place, and a staff member confirmed my dinner time and reservation. However when I arrived at the restaurant later that day, they told me there was a mistake and I could not eat at the table, they could only let me eat at the bar with a (very limited) bar menu. On the second day I complained to a different staff member at check-in place, and she told me the person yesterday just went ahead made my reservation and forgot to check there was an event yesterday. Then I went to the coffee shop at the hotel and ordered a hazelnut latte, they made me a caramel latte. Seems like people working here just decide to do whatever they want for the job and keep on making mistakes, which is odd for a hotel of this price tag. The room is clean, trail next to the hotel is great, tho.
Aufenthalt von 1 Nacht im April 2024
Antwort von Kristina Jetton, General Manager am 22. Apr. 2024
Hi Jing, We apologize to have not met your expectations. We would never want anyone to feel like that! We strive to take care of the needs of all of our guests and again sincerely apologize for having fallen short during your stay. We hope to welcome you back in the future for a better experience.

10/10 – Hervorragend

Claudette

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
To wake up in the morning to the view of the Pacific Ocean from our room was quite spectacular!!
Aufenthalt von 1 Nacht im April 2024
Antwort von Rachel Kuali'i, Marketing Manager am 17. Apr. 2024
Hi Claudette, Thank you for your kind words and feedback! We are glad you enjoyed your stay with us and hope to welcome you back in the future.

6/10 – Okay

Michael, Windsor

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Rachel Kuali'i, Marketing Manager am 9. Feb. 2024
Hi Michael, we apologize your stay was not 5 stars. Please let us know if you have any additional feedback so we can improve.

10/10 – Hervorragend

young

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Rachel Kuali'i, Marketing Manager am 9. Feb. 2024
Thank you for the 5 stars! We are glad you enjoyed your stay with us and hope to welcome you back in the future.

10/10 – Hervorragend

Ryan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stunning architecture and view! The interior is well-decorated and modern.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Kristina Jetton, General Manager am 16. Jan. 2024
Thank you for your great review, we are glad you enjoyed your stay with us at The Sea Ranch Lodge. We look forward to welcoming you back in the future!

2/10 – Ungenügend

Shi Jie

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kristina Jetton, General Manager am 16. Jan. 2024
We thank you for your feedback and want to express our disappointment that we were unable to offer you a more enjoyable visit. We pride ourselves on providing the best service and experience for everyone and hope to be able to get in touch with you to learn more on how we can improve.

10/10 – Hervorragend

Greg

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stunning high end lodge with modern design and timeless natural surrounds.
Aufenthalt von 2 Nächten im November 2023
Antwort von Rachel Kuali'i, Marketing Manager am 30. Nov. 2023
Thank you for the wonderful review. We are so glad you enjoyed your time with us at The Sea Ranch Lodge! We hope to welcome you back in the near future.

10/10 – Hervorragend

William

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love Sea Ranch
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Rachel Kuali'i, Marketing Manager am 1. Nov. 2023
Thank you kind words and for your five stars! We are glad you enjoyed your stay with us and hope to welcome you back in the future.

10/10 – Hervorragend

Barbara

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Rachel Kuali'i, Marketing Manager am 1. Nov. 2023
Thank you for your five stars! We are glad you enjoyed your stay with us and hope to welcome you back in the future.

6/10 – Okay

Susan, Reno

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Ausstattung
Beautiful property with potential w/some more hospitality, customer service,& amenities for the price. Front desk is a closet / no lobby. The Rooms are beautiful but all the textiles seem like they came from ikea. (which is not bad but not luxury). The overhead lamp we could not turn it off/on so had to unplug it from the wall. Upon inquiry that was the only way bc it didn’t have a switch. Robes are not plush. stairs to the loft are dangerously steep but unique. In room coffee, bottle of Rose & tea are the only thing you will get complementary. My teapot had water in it ( therefore was not clean). At night it’s super dark but no nightlight. Unwrapped cotton balls and quips in bathroom. Restaurant food was amazing but getting a res was difficult. I got a call a week before asking if I’d like res for dinner; I called back and left messages 2x w/out any response. Our first night they could not get us in to eat so we ate in the bar & the next night 5pm or 515 were the only openings. (mind you there are no restaurants close by).So we ate early for us and it wasn't busy at all. We asked for the firepit to be turned on to finish our wine there - girl in the office didn’t know how to light it. 45min later she got it turned on (wine was done by then). No water refill stations. Very small store was closed for inventory. We left a day early & went to Napa and stayed at an amazing place where the customer service and hospitality put them to shame for the same price.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Rachel Kuali'i, Marketing Manager am 16. Okt. 2023
Dear Susan, We apologize for the disappointment you experienced and apologize that our service levels did not meet your standards. We pride ourselves on our friendly team, which is still new and developing and will use your feedback in our ongoing trainings. We would like to welcome you back for a complimentary night in the future if you are interested. Please don't hesitate to reach out if we can assist with a future stay.

10/10 – Hervorragend

Keith, San Dimas

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
There's a reason Sea Ranch is famous: it's gorgeous. As to the lodge: every room has a big window that looks out onto the Pacific Ocean which is about 200 meters west of the Lodge. There are no TVs or telephones in the rooms! There is a lovely little restaurant and bar with huge picture windows. Honestly, it reminded me of the White Lotus: an impossibly lovely place that only rich people go to. I decided to be rich for one night and it was worth it.
Aufenthalt von 1 Nacht im September 2023
Antwort von Rachel Kuali'i, Marketing Manager am 29. Sept. 2023
Thank you for the wonderful review Keith! We are so happy to hear you enjoyed your time with us at The Sea Ranch Lodge. We hope to welcome you back again.

10/10 – Hervorragend

YU

Aufenthalt von 1 Nacht im September 2023
Antwort von Rachel Kuali'i, Marketing Manager am 16. Okt. 2023
Thank you for your 5 stars! We are happy you enjoyed your stay with us and we hope to welcome you back in the future.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Kristina Jetton, General Manager am 14. Sept. 2023
Thank you for your 5 star review! We are glad you enjoyed your stay with us and hope to welcome you back in the future.

6/10 – Okay

CAITLIN

Gut: Sauberkeit
Aufenthalt von 1 Nacht im September 2023
Antwort von Kristina Jetton, General Manager am 14. Sept. 2023
Thank you for taking the time to share your experience with us. We value your feedback and regret that you did not have a 5 star experience.

10/10 – Hervorragend

OLIVIER

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Site enchanteur et vues spectaculaires. On avons adoré notre séjour.
Aufenthalt von 2 Nächten im September 2023
Antwort von Kristina Jetton, General Manager am 7. Sept. 2023
Olivier,Je vous remercie pour vos aimables paroles! Au plaisir de vous accueillir bientôt, Kristina