Eingangsbereich

Bewertungen von Studio 6 Savannah, GA

2 out of 5
Studio 6 Savannah, GA
60 W Montgomery Cross Rd, Savannah, GA

Bewertungen

5,6
149 von insgesamt 576 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
68 von insgesamt 576 Gästebewertungen haben eine Bewertung von 8 - Gut" "
83 von insgesamt 576 Gästebewertungen haben eine Bewertung von 6 - Okay" "
69 von insgesamt 576 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
207 von insgesamt 576 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

5,8/10

Sauberkeit

6,4/10

Personal & Service

5,4/10

Ausstattung

5,6/10

Zustand der Unterkunft

5,2/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Dirk-Uwe

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
It did not match our expectations on cleaning standards
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Brand Experience Team am 8. Aug. 2023
Hi Dirk,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 – Gut

Guenter

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Seinen Preis wert
Gutes Preis-Leistungsverhältnis, sehr sauber, gut zu parken
Aufenthalt von 2 Nächten im Oktober 2018

10/10 – Hervorragend

Ricky

Mit der Familie und kleinen Kindern gereist, Mit Haustieren gereist, Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Emma is the sweetest person. Thank you for being you.
Aufenthalt von 1 Nacht im April 2024
Antwort von Kumar am 28. Mai 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we continuously strive to improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.

10/10 – Hervorragend

Ricky

Mit der Familie und kleinen Kindern gereist, Mit Haustieren gereist, Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I look forward to staying here everyday. The agm emma is the star of the show here.
Aufenthalt von 1 Nacht im April 2024
Antwort von Kumar am 28. Mai 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we continuously strive to improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.

10/10 – Hervorragend

Ashley

Mit der Familie und kleinen Kindern gereist, Mit Haustieren gereist, Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is my go to spot. I come everyday because i feel comfortable and safe and emma has the best customer service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kumar am 28. Mai 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we continuously strive to improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.

10/10 – Hervorragend

Ashley

Mit der Familie und kleinen Kindern gereist, Mit Haustieren gereist, Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The agm emma is super helpful and super sweet. Thanknyou for all your help.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kumar am 28. Mai 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we continuously strive to improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.

10/10 – Hervorragend

Ashley

Mit der Familie und kleinen Kindern gereist, Mit Haustieren gereist, Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I love this hotel and the staff. Emma is my favorite
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kumar am 28. Mai 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we continuously strive to improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.

10/10 – Hervorragend

Ashley

Mit der Familie und kleinen Kindern gereist, Mit Haustieren gereist, Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Emma is the greatest by far
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kumar am 28. Mai 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we continuously strive to improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.

10/10 – Hervorragend

Ashley

Mit der Familie und kleinen Kindern gereist, Mit Haustieren gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Emma is the best hotel manager i have ever met. She is absolutely the best.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kumar am 28. Mai 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we continuously strive to improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.

6/10 – Okay

??

皆さん親切でした
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kumar am 23. Mai 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we continuously strive to improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.最近のご滞在に関してコメントをお寄せいただきありがとうございます。あなたのフィードバックはチームと共有され、ゲストエクスペリエンスを向上させるために継続的に努力する際の認識と励ましとして役立ちます。共有していただきありがとうございます。 次回のご訪問がさらに良くなることを願っております。

6/10 – Okay

??

とても親切でした
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kumar am 20. Mai 2024
Thank you for taking the time to share your feedback with us regarding your recent stay. We are eagerly looking forward to welcoming you back and providing an even better experience during your next visit.Thank You,

10/10 – Hervorragend

Nathan, Galion

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff are nice
Aufenthalt von 1 Nacht im April 2024
Antwort von Kumar am 10. Mai 2024
Thank you for taking the time to share your feedback with us regarding your recent stay. We truly appreciate your valuable comments and will ensure to pass them along to our team. Your feedback serves as a great motivation for us to continue improving our guest experience. Once again, thank you for sharing your thoughts with us. We are eagerly looking forward to welcoming you back and providing an even better experience during your next visit.

2/10 – Ungenügend

Kimbee

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They had roaches
Aufenthalt von 1 Nacht im März 2024
Antwort von Kumar am 8. Mai 2024
Thank you for taking the time to complete the survey regarding your recent stay at our property. We are sorry to hear that we did not meet your expectations during your stay. Please accept our sincere apologies for any inconvenience caused. Please be assured that we take your feedback seriously and will be reviewing it carefully to identify areas where we can improve so that future guests can enjoy a better experience. Your satisfaction is our top priority, and we are committed to taking any necessary steps to ensure that we meet and exceed your expectations in the future. We hope that you will consider staying with us again, giving us another opportunity to provide you with a superior experience in the future.

6/10 – Okay

Susan

Mit Haustieren gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The room was spacious and clean. The lawn areas had loads of dog poop on it. The room had been broken into several times from the look of the busted door molding.
Aufenthalt von 1 Nacht im April 2024
Antwort von Kumar am 6. Mai 2024
Thank you for taking the time to share your experience with us. Your feedback is highly valuable to us. We always strive to provide our guests with an exceptional experience, and I apologize for falling short of your expectations. Please rest assured that we are taking the necessary steps to address the issue and ensure that it does not occur again in the future. Thank you once again for bringing your concerns to our attention. We sincerely hope that we will have the opportunity to serve you better in the near future.

2/10 – Ungenügend

Bryana

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
I do not recommend. Hotel has bugs and dirty. Requested to cancel because of conditions and hotel staff (Emma) communicated with Expedia that it was a lie. Upon entering the room I took pictures and videos. Bugs were wondering around all night!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kumar am 6. Mai 2024
Dear Guest,We are deeply sorry to hear that you had a disappointing experience during your stay with us. Your feedback is concerning, and we sincerely apologize for any inconvenience caused. This kind of service is not up to our standard, and we are taking immediate steps to investigate and address the issues you have mentioned.We apologize for the unpleasant conditions you encountered in your room, and we are truly sorry for your disappointment. We will carefully investigate your concerns and take all necessary steps to make sure that our guests have a pleasant stay with us in the future. We would like to request that you give us another chance and return to stay with us.Sincerely,

2/10 – Ungenügend

James

Verbesserungswürdig: Zustand der Unterkunft
I booked a room through Expedia the pictures they had posted looked okay. I drove to the property and drove through the parking lot looked at it and felt unsafe. Didn't even check in due to felling unsafe. Had to book another room at another motel. Hopefully Expedia make this right
Aufenthalt von 1 Nacht im März 2023
Antwort von Kumar am 10. Mai 2024
Thank you for taking the time to share your experience with us. Your feedback is highly valuable to us.We always strive to provide an exceptional guest experience, and we apologize for falling short of your expectations.Please be assured that we are taking the necessary steps to address the issue and prevent it from happening again in the future.Thank you once again for bringing your concerns to our attention. We hope to have the opportunity to better serve you in the near future.

10/10 – Hervorragend

Marvin

Aufenthalt von 1 Nacht im April 2024
Antwort von Kumar am 20. Mai 2024
Thank you for taking the time to share your feedback with us regarding your recent stay. We truly appreciate your valuable comments and will ensure to pass them along to our team. Your feedback serves as a great motivation for us to continue improving our guest experience. Once again, thank you for sharing your thoughts with us. We are eagerly looking forward to welcoming you back and providing an even better experience during your next visit.Once again, thank you for sharing your thoughts with us.

10/10 – Hervorragend

Marvin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was very nice good customer service she was very sweet had one minor issue n they came to fix it right away
Antwort von Kumar am 29. Apr. 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.

10/10 – Hervorragend

Nathan, Galion

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Kumar am 18. Apr. 2024
Thank you for taking the time to share your feedback with us about your recent stay. We truly appreciate your valuable comments and will make sure to pass them along to our team. Your feedback motivates us to continue improving our guest experience. Once again, thank you for sharing your thoughts with us. We look forward to welcoming you back and providing an even better experience during your next visit.

10/10 – Hervorragend

Shubhankar

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Excellent service from the staff. Helped at every step and even shipped the luggage after two days that was left at the property. Surely recommended.

10/10 – Hervorragend

Kaleshia

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I enjoy my stay will definitely be staying again thank you to the people in the front office for being so kinda and helpful.
Aufenthalt von 1 Nacht im April 2024
Antwort von Kumar am 16. Apr. 2024
Thank you for taking the time to share your feedback with us regarding your recent stay. We truly appreciate your valuable comments and will ensure to pass them along to our team. Your feedback serves as a great motivation for us to continue improving our guest experience. Once again, thank you for sharing your thoughts with us. We are eagerly looking forward to welcoming you back and providing an even better experience during your next visit.

8/10 – Gut

Nathan, Galion

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The woman that was working the desk was super nice.our room was clean and smelled good ..great place thanks for letting us stay with ya"ll
Aufenthalt von 2 Nächten im April 2024
Antwort von Kumar am 13. Apr. 2024
Thank you for taking the time to share your feedback with us regarding your recent stay. We truly appreciate your valuable comments and will ensure to pass them along to our team. Your feedback serves as a great motivation for us to continue improving our guest experience. Once again, thank you for sharing your thoughts with us. We are eagerly looking forward to welcoming you back and providing an even better experience during your next visit.

2/10 – Ungenügend

Yessica, Naples

Geschäftlich gereist, Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nada que ver con las fotos
Aufenthalt von 11 Nächten im April 2024
Antwort von Kumar am 13. Apr. 2024
Thank you for taking the time to provide us with your feedback. We highly appreciate it and understand the value it holds.We always strive to offer exceptional guest experience, and we apologize for falling short of your expectations this time.We appreciate you raising your concerns with us, and we look forward to the opportunity to serve you better in the near future.

2/10 – Ungenügend

Yessica, Miami

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 2 Nächten im April 2024
Antwort von Kumar am 9. Apr. 2024
Thank you for taking the time to share your feedback with us regarding your recent stay. We sincerely appreciate your valuable comments and we will make sure to convey them to our team. Your feedback serves as a great source of motivation for us to keep enhancing our guest experience. Thank you once again for sharing your thoughts with us. We eagerly look forward to welcoming you back and providing an even better experience during your next visit.

2/10 – Ungenügend

Daniel

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was dirty and smelled quite bad, when we asked the front desk if anyone could clean it we were given a broom to sweep it ourselves and were told they don't have anyone to clean rooms. Had to go buy sheets just so we could sleep on clean sheets.
Aufenthalt von 1 Nacht im April 2024
Antwort von Kumar am 8. Apr. 2024
We are truly sorry to learn about your disappointing experience during your stay with us. Your feedback is concerning, and we sincerely apologize for any inconvenience caused. This is certainly not the standard of service we strive to provide, and we are taking immediate steps to investigate and address the issues you've raised.Please be assured that we are taking the necessary steps to address the issue and ensure it does not happen again in the future.Thank you once again for bringing your concerns to our attention. We hope to have the opportunity to better serve you in the near future.

6/10 – Okay

NIKHIL

Verbesserungswürdig: Sauberkeit
Cigarette buds and dog poop right in front of the door
Aufenthalt von 1 Nacht im März 2024
Antwort von Kumar am 6. Apr. 2024
Thank you for taking the time to share your experience with us. Your feedback is valuable to us.We always aim to provide an exceptional guest experience, and I apologize that we fell short of your expectations.Please be assured that we are taking the necessary steps to address the issue and ensure it does not happen again in the future.Thank you once again for bringing your concerns to our attention. We hope to have the opportunity to better serve you in the near future.

2/10 – Ungenügend

Mechelle

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Booked the stay for Easter weekend when I arrived at the location the appearance should have been the warning not to proceed any further but since I had pre paid for the room I was left with no choice. I receive our first room and it was beyond dirty and unkept. They gave me another room and was the same condition. It was an unsafe environment and I didn’t even stay but still had to pay as the room was non refundable. If you are looking to pay cash and by the hour with no questions this would be the place for you.
Aufenthalt von 2 Nächten im März 2024
Antwort von Kumar am 3. Apr. 2024
Dear valued guest, Thank you for taking the time to complete the survey regarding your recent stay at our property. We are sorry to hear that we did not meet your expectations during your stay. Please accept our sincere apologies for any inconvenience caused. Please be assured that we take your feedback seriously and will be reviewing it carefully to identify areas where we can improve so that future guests can enjoy a better experience.

2/10 – Ungenügend

Thom

Mit der Familie gereist
We were arriving late. Called to confirm we would be late arriving. When we arrived there was no staff in the office. Never got anyone to speak to us by phone or in person. Went to another hotel!
Aufenthalt von 2 Nächten im März 2024
Antwort von Kumar am 1. Apr. 2024
Dear Guest,We are truly sorry to learn about your disappointing experience during your stay with us. Your feedback is concerning, and we sincerely apologize for any inconvenience caused. This is certainly not the standard of service we strive to provide, and we are taking immediate steps to investigate and address the issues you've raised.We appreciate your diligence in bringing these matters to our attention. Please be assured that corrective actions will be taken, and we hope you can give us another chance to provide you with the service you deserve.

2/10 – Ungenügend

Cassandra

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Property doesn’t look like pictures and is infested with roaches, room walls damaged, tape was used on the bottom of tub. Place is cleaned properly and people were hanging out all day and night. Smoke detector clearly didn’t work because someone before us was burning incense and it was clearly infested with roaches. The outlets in the room even had roach feces in them and on them. Roaches were on the bed and in the bedroom. I was scared to sleep there and left the same day I checked in. My room door was also kicked in and the latch was broken as well. I took tons of photos because I couldn’t believe the condition of the room.
Aufenthalt von 2 Nächten im März 2024
Antwort von Kumar am 25. März 2024
Thank you for taking the time to complete the survey regarding your recent stay at our property. We would like to extend our sincere apologies for not meeting your expectations. Your satisfaction is of most importance to us, and we will be carefully reviewing the feedback you provided in order to make improvements and ensure that future guests have a better experience. We hope that you will give us another opportunity to provide you with a superior experience should you choose to stay with us again.

6/10 – Okay

bruce

Mit der Familie gereist
Gut: Personal & Service
No TV in room,was told I get a discount but didn't.
Aufenthalt von 2 Nächten im März 2024
Antwort von Kumar am 22. März 2024
Dear Guest,We apologize for the unpleasant conditions you encountered in your room, as well as the issue with your TV. We are truly sorry for any disappointment this caused you. We will thoroughly investigate your concerns and take all necessary steps to ensure that our guests have a pleasant stay with us in the future. We kindly ask for another chance to make things right and welcome you back to stay with us. Thank You,

2/10 – Ungenügend

Stacy

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Well the front office staff seemed sweet. However, dirty rooms & unsafe property. As a woman I was scared to go outside. Tons of solication. No silverware or kitchen utensil of any kind.
Aufenthalt von 2 Nächten im März 2024
Antwort von Kumar am 22. März 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 – Okay

Battleground

Mit dem Partner gereist
Staff was helpful...the room felt like you was kinda in lockup. No lamps or phone in room. Bare minimum in room bed was uncomfortable and no extra pullows or blankets
Aufenthalt von 3 Nächten im März 2024
Antwort von Kumar am 22. März 2024
We are truly sorry to learn about your disappointing experience during your stay with us. Your feedback is concerning, and we sincerely apologize for any inconvenience caused. This is certainly not the standard of service we strive to provide, and we are taking immediate steps to investigate and address the issues you've raised.

2/10 – Ungenügend

Rogelio

Aufenthalt von 4 Nächten im März 2024
Antwort von Kumar am 30. März 2024
Thank you for taking the time to share your feedback with us about your recent stay. We appreciate your comments and will make sure to pass them along to the team. Your feedback serves as motivation for us to continue improving our guest experience.Once again, thank you for sharing your thoughts with us. We look forward to welcoming you back and providing an even better experience during your next visit.

2/10 – Ungenügend

Chad

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
No service animal allowed and attempt to over charge you.
Aufenthalt von 2 Nächten im März 2024
Antwort von Brand Experience Team am 19. März 2024
Hi Chad, Thank you for sharing your review. As a pet-friendly brand, our pet policy specifically states service animals and all well-behaved pets always stay free and are welcomed every visit. Your experience is important to us and we hope for the opportunity to improve in the future. Please visit again.Natalie #Team6

10/10 – Hervorragend

Charles W

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room is very clean and esthetically awesome. Best room ive stayed in, in many years.
Aufenthalt von 1 Nacht im März 2024
Antwort von Kumar am 6. März 2024
Thank you for sharing your comments regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience.Thank you again for sharing. We hope your next visit will be even better.Sincerely,Kumar Parekh

2/10 – Ungenügend

Tyler

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Kumar am 22. März 2024
Thank you for taking the time to share your feedback with us about your recent stay. We appreciate your comments and will make sure to pass them along to the team. Your feedback serves as motivation for us to continue improving our guest experience. Once again, thank you for sharing your thoughts with us. We look forward to welcoming you back and providing an even better experience during your next visit.

2/10 – Ungenügend

Thaddeus

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Zustand der Unterkunft
Nasty
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Nancy Y. am 6. März 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 – Ungenügend

Christopher

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Roaches and other bugs infested in the rooms everywhere, also loud neighbors on every room surrounding me whether it was music, screaming, or doors constantly opening and closing. Multiple holes in the walls inside of the room aswell.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Kumar am 19. Feb. 2024
We are truly sorry to learn about your disappointing experience during your stay with us. Your feedback is concerning, and we sincerely apologize for any inconvenience caused. This is certainly not the standard of service we strive to provide. We appreciate your diligence in bringing these matters to our attention. Please be assured that corrective actions will be taken, and we hope you can give us another chance to provide you with the service you deserve

2/10 – Ungenügend

Anika

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
TIRED travelers who needed a place to stay instead of driving unsafe and sleepy on the roads we chose here because it was in our budget. First red flag is $100 incidental fee they would charge if “something was to happen”. I go to room 150 and it sure SMELLED especially of smoke to be nonsmoking. The room LOOKED cold and the desk was scratched up. There wasn’t a TV remote. I went to the front desk to tell her there wasn’t a remote and she gave me one. I asked for an extra blanket and pillow and was told I had to wait about ten minutes. I took the remote and went back to my room when I noticed people in the parking lot. It felt weird. My husband went to the store while I checked in and I told him to hurry back because I felt unsafe. Getting back into the room I tried to use the remote but to no avail. After a long day I just wanted to get some GOOD and PEACEFUL rest. This wasn’t going to be the place. When I went to tell her we were dissatisfied with the room and wanted our money back, she tried to act like she couldn’t do it. But after chatting with Expedia and showing her that was not a good enough answer she worked with Expedia and refunded our money. We stayed at the Sleep Inn instead. This property couldn’t be trusted. There were too many obstacles to get rest when all a guest should have to do is check in and make themselves at home.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Kumar am 19. Feb. 2024
We are truly sorry to learn about your disappointing experience during your stay with us. Your feedback is concerning, and we sincerely apologize for any inconvenience caused. This is certainly not the standard of service we strive to provide, and we are taking immediate steps to investigate and address the issues you've raised.We apologize for the unpleasant conditions you encountered in your room and for the TV issue. The behavior of our staff, particularly at the front desk, is unacceptable, and we will address this matter promptly. Your experience with the unexpected charges is also deeply concerning, and we assure you that we will thoroughly review our procedures to prevent such incidents in the future.We appreciate your diligence in bringing these matters to our attention. Please be assured that corrective actions will be taken, and we hope you can give us another chance to provide you with the service you deserve.

10/10 – Hervorragend

Anthony

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Kumar am 19. Feb. 2024
Thank you for taking the time to provide your feedback. Your feedback is important to us, Thank you for sharing your positive experience, and we hope the rest of your stay is just as enjoyable!

2/10 – Ungenügend

Lucas

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Dirty towel from cleaning crew
Baby roach
Baby roach
Baby roach
Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

Victoria

Verbesserungswürdig: Ausstattung
It's not a 5 star hotel. Weekend rates are a bit higher than the nicer hotel. You definitely get what you pay for
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Brand Experience Team am 12. Dez. 2023
We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Cameron A. #Team6

4/10 – Schlecht

Ricardo

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The property is being renovated and it is infested with roaches. I had to go out an buy spray because they were crawling all over the place and on the beds. There was no hot water in the shower and when I went to the front desk she said they would move us but it was not worth moving.
Aufenthalt von 7 Nächten im November 2023
Antwort von Brand Experience Team am 12. Dez. 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Cameron A. #Team6

10/10 – Hervorragend

Darius

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023

8/10 – Gut

Linda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Area was a little sketchy, requested a room change to front of hotel by front desk. Staff was very accommodating. Ended up be very pleased with our stay and price was really great.
Aufenthalt von 2 Nächten im November 2023
Antwort von Kumar am 15. Nov. 2023
Thanks for your stay and the feedback telling us about the positive and negative aspects. My apologies for the inconveniences .We shall work on priority to improve the said areas based on your observations. Guest feedback is important to us for betterment. Hope to welcome you again soon.Sincerely,Kumar

2/10 – Ungenügend

Matthias

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The floor was so sticky that I ended up using one of the towels to mop the floor and it came out looking like I cleaned out a chimney. Nasty! Also didn't have any toilet paper in the room and had to go down and ask for some. Bunch of loud people with uncontrolled loud children etc. Just was a very uncomfortable experience.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Nancy Y. am 6. Nov. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 – Hervorragend

Ronnell OKeith

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It’s alright for what it is
Aufenthalt von 22 Nächten im September 2023
Antwort von Nancy Y. am 6. Nov. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 – Gut

Misty

Gut: Personal & Service und Komfort des Zimmers
Studio 6 is a great place to stop for th3 night or a couple of days. With a great location and quick access to downtown and the beach. Moderately priced rooms that include a kitchenette, plenty of closet space, and one of the bigger showers that i have seen. Studio 6 is a great place to stay on your visit to Savannah.
Aufenthalt von 2 Nächten im September 2023
Antwort von Brand Experience Team am 18. Sept. 2023
Hey Misty, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Lilith#Team6

2/10 – Ungenügend

Domenico

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Disgusting and Creepy
Walked into the room beds were nicely made roaches crawling all around the stove top coffee maker was disgusting door looks it was kicked in and only plastered back into place
Aufenthalt von 7 Nächten im Juli 2023
Antwort von Brand Experience Team am 8. Aug. 2023
Hi Domenico,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 – Ungenügend

Lacasha

Verbesserungswürdig: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023