Außenbereich

Bewertungen von Hotel Indigo Savannah Historic District, an IHG Hotel

4 out of 5

Bewertungen

7,2

Gut

484 von insgesamt 1471 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
374 von insgesamt 1471 Gästebewertungen haben eine Bewertung von 8 - Gut" "
295 von insgesamt 1471 Gästebewertungen haben eine Bewertung von 6 - Okay" "
169 von insgesamt 1471 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
149 von insgesamt 1471 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,6/10

Sauberkeit

7,6/10

Personal & Service

7,0/10

Ausstattung

7,4/10

Zustand der Unterkunft

7,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Johnathan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was very helpful
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Barbara

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
First time here. Beautiful hotel. Walking distance to the places we wanted to see. Will definitely make a return visit
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 26. Mai 2024
Barbara, thank you for sharing your experience at Hotel Indigo Savannah Historic District, an IHG Hotel. We're thrilled to hear that you appreciated the beauty of the hotel and enjoyed its convenient location. We're excited to welcome you back on your next visit!

10/10 – Hervorragend

Tyler

Mit der Familie gereist
Clerk was friendly
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 26. Mai 2024
Thank you for the fantastic rating, Tyler!It's outstanding you had such a wonderful experience at Hotel Indigo Savannah Historic District, an IHG Hotel. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 – Hervorragend

Robert

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Parking was expensive at $48 per day.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 24. Mai 2024
Robert, thank you for your feedback. Hotel Indigo Savannah Historic District appreciates your input regarding the parking cost, and we're glad you enjoyed your overall stay. We're looking forward to welcoming you back!

10/10 – Hervorragend

Mary Katherine

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice clean and comfortable hotel. The location is convenient to all the touristy places in Historic Savannah. Our suite was a great place for girls trip.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Customer Service am 23. Mai 2024
Mary, thank you for your wonderful review of Hotel Indigo Savannah Historic District. The team is thrilled to hear that the suite was perfect for your girls' trip. It is great to know you found the hotel clean, comfortable, and conveniently located. We look forward to welcoming you back soon!

6/10 – Okay

Penny

Mit dem Partner gereist, Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
The only decent thing was the valet staff. Milton was excellent! We had a suite. Couldn't ever get someone at the front desk, the phone just rang. When we went fown there fhe woman was rude. Cleaning finally knocked on our door late in the afternoon by this time we were back in the room so we opted for just towels. Overall the price with parking and taxes was a bit high to get no sleep. I recommend one of the hotels across Bay st. along the river.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Customer Service am 17. Mai 2024
Penny, thank you for your feedback. It is wonderful to hear Milton left such a positive impression on you. We're sorry to hear that other aspects of your experience did not meet your expectations. Your comments will be taken into consideration as we continually strive to improve.

10/10 – Hervorragend

Renee

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The valet was a little expensive but worth it. They were quick to get our car and help us with our bags. The front desk gentleman was very helpful on suggestions and quick check in
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 15. Mai 2024
Renee, thank you for your positive feedback. We’re delighted to hear that the service at Hotel Indigo Savannah Historic District, an IHG Hotel met your expectations. Our team members are dedicated to providing swift service and it's great to know our valet and front desk were efficient and provided valuable suggestions. Thanks for choosing us and we hope to see you again soon.

10/10 – Hervorragend

Sandra

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 15. Mai 2024
Sandra, it's heartening to know you had a wonderful experience at the Hotel Indigo Savannah Historic District. Our team members continue to strive for excellence and your rating is a wonderful testament to that. We appreciate your valuable feedback and hope to welcome you back on your next visit to Savannah.

10/10 – Hervorragend

L'ERIN, Spokane

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My family and i enjoyed our stay; quiet and great location to city market and river street. Staff was great and valet was kind and rooms were clean. Bathroom was small and elevator area was tight. Otherwise great experience would recommend!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 14. Mai 2024
L'ERIN, it's thrilling to hear that your family and you relished your stay at Hotel Indigo Savannah Historic District, an IHG Hotel. We're glad our location made exploring city market and river street convenient, and that you appreciated our tidy rooms. We'll be sure to share your positive comments with our team members, including the valet team. Acknowledging your feedback regarding the bathroom and elevator area, we're always looking for ways to improve our guests' experience. We're grateful for your recommendation and can't wait to welcome you back in the future.

6/10 – Okay

Alyssa

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Liked the location to everything downtown. Property needs updating. Sofa in the suite was very stained & most our lamps/lights didn’t work & lampshades were nasty & stained.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 13. Mai 2024
Alyssa, thank you for sharing your experience. It's wonderful to hear that our convenient location was an appealing aspect of your visit. However, we regret to hear about any matters involving the room condition. Please rest assured we've highlighted these concerns to our maintenance and housekeeping teams for further review and action. We hope to have another opportunity to provide you with an outstanding stay during your next visit to the area.

6/10 – Okay

Walter

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
We had a really small room with king size bed. Square refrigerator was sitting on floor with coffee maker on top. Had to kick bottom of door in order to get it unstuck to open. Bedside lamp next to window,with plug ins wasn't working. I hope that all will be repaired and they will find some small table to get refrigerator off of the floor.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Service am 11. Mai 2024
Walter, thank you for sharing your experience. It's unfortunate to hear about the small room size and the inconvenience caused by the appliance placement and maintenance issues you encountered. Please be assured that we prioritize all our guests' comfort and satisfaction, so your feedback has been noted for review and attention. We hope that these small hiccups won't deter your potential return, as we would like a second chance to provide you a superior stay.

2/10 – Ungenügend

Jessica

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Cockroaches, not clean.
Aufenthalt von 4 Nächten im Mai 2024

8/10 – Gut

Terryn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Customer Service am 9. Mai 2024
Terryn, it's wonderful to see your positive rating for the Hotel Indigo Savannah Historic District. We appreciate you choosing to stay with us and hope to be your choice again in the future. Safe travels!

8/10 – Gut

Larry

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Okay... not exceptional.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Customer Service am 7. Mai 2024
Larry, thank you for sharing your perspective. At Hotel Indigo Savannah Historic District, our goal is to deliver more than just an okay visit. Feel free to reach out to us to discuss how we could make your stay exceptional next time. Your feedback is appreciated, and we hope you give us the opportunity to enhance your next stay.

6/10 – Okay

Eric

Aufenthalt von 4 Nächten im Mai 2024
Antwort von Customer Service am 27. Mai 2024
Thank you for taking the time to submit this feedback, Eric.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

10/10 – Hervorragend

Curtis

Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 25. Mai 2024
Curtis, thank you for your excellent rating! The team at Hotel Indigo Savannah Historic District, an IHG Hotel, is delighted that you enjoyed your stay. We hope to welcome you back soon.

10/10 – Hervorragend

Michele

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 5. Mai 2024
Thanks for the perfect rating, Michele!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hotel Indigo Savannah Historic District, an IHG Hotel.Have a wonderful day!

2/10 – Ungenügend

Tracey

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Only shears on windows - no curtain to close for privacy, bathroom very small and dirty and woke up to a cockroach! Definitely would not recommend!
Aufenthalt von 4 Nächten im April 2024

8/10 – Gut

DJ

Geschäftlich gereist
Gut: Zustand der Unterkunft
Rooms were nice. There was garbage outside my room. Liked the uniqueness of property and staff was great.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 4. Mai 2024
DJ, we're glad you appreciated the distinct charm of Hotel Indigo Savannah Historic District and the great service provided by our team members. We're sorry to hear there were cleanliness issues outside your room. Rest assured, your feedback has been noted and will be used to enhance our guest experience. Thank you for your review, and we hope to welcome you back soon.

8/10 – Gut

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 3. Mai 2024
David, thank you for your flattering score given to Hotel Indigo Savannah Historic District, an IHG Hotel on Expedia. We're grateful for your patronage and look forward to the chance of exceeding your expectations further on your next visit.

10/10 – Hervorragend

Dana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Alfred (front desk) was amazing! So friendly and gave us great recommendations. The valet gentlemen were equally friendly and fun. Thank you for the hospitality all around.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 2. Mai 2024
Dana, it's wonderful to read about your pleasant encounter with Alfred at the front desk and our valet team at Hotel Indigo Savannah Historic District. We're delighted that their recommendations and hospitality enhanced your stay with us. Your kind remarks mean a lot, and we'll certainly share them with the colleagues you've mentioned. We're looking forward to welcoming you back in the future.

8/10 – Gut

Randall

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Just watch for parking we thought we was getting free parking but it turned out to be 48.00 a day for parking on expedia its said free parking
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 5. Mai 2024
Randall, thank you for bringing the issue about parking to our attention. Hotel Indigo Savannah Historic District, an IHG Hotel, is located in a busy area, and parking costs can sometimes be misunderstood. We apologize for any confusion, but encourage guests to ask for clarification on such matters at the front desk. We appreciate your feedback and look forward to having you stay with us again in the future.

8/10 – Gut

Lelia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von Customer Service am 2. Mai 2024
Lelia, it's lovely to see your positive score for Hotel Indigo Savannah Historic District. Without further details, it's difficult to address any potential problems you may have encountered. Next time, feel free to inform our dedicated colleagues about any concerns or praise, as we're always eager to improve our offerings. We're looking forward to welcoming you back.

10/10 – Hervorragend

Theresa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Recommend staying!
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 30. Apr. 2024
Theresa, it's delightful to hear that you recommend Hotel Indigo Savannah Historic District, an IHG Hotel. We truly value you choosing us for your time in Savannah. We hope to have the pleasure of welcoming you back in the future.

6/10 – Okay

Cara, Boston

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
This was the second time we stayed at the property. The hotel is right in the middle of Savannah and easily walkable to many attractions and restaurants. The hotel is in need of some updates, however. The room AC was not working and would not get below 74 in the room. The bed was very stiff as well and because of the location, there was some street noise, even on the 7th floor.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 30. Apr. 2024
Cara, it's great to hear that you returned for a second visit and took advantage of the convenient location of Hotel Indigo Savannah Historic District. We're sorry to hear that you encountered inconveniences with the room conditions and noise levels. We strive to provide a comfortable and enjoyable experience for all our guests, so your feedback is important. Should you give us another chance, we recommend requesting a room away from the streets where noise is minimized. We hope to see you again for a better experience.

10/10 – Hervorragend

Victoria

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 30. Apr. 2024
Victoria, it's delightful to hear that your stay at Hotel Indigo Savannah Historic District was enjoyable. We appreciate your 5-star review and hope to welcome you again for another exceptional experience. Thank you.

10/10 – Hervorragend

Owana

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They took excellent care of us and made sure we had everything that we needed. Very friendly staff very helpful and it smelled wonderful in there. I’m sure that was provided by collections because I have it. I have it also. It was clean and the breakfast at the five Oaks taproom there was excellent. I had the best healthy breakfast ever.
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 28. Apr. 2024
Owana, it's delightful to hear that you had an excellent experience at Hotel Indigo Savannah Historic District. We are glad that our team members were able to provide you with everything you needed and made your stay comfortable. We take pride in the cleanliness of our hotel and the enticing aroma that greets our guests. Also, it's wonderful that you enjoyed your breakfast at the Five Oaks Taproom, especially the healthy choice you made. Thank you for sharing your positive feedback, we look forward to welcoming you back in the future.

6/10 – Okay

Wayne

Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 16. Mai 2024
Wayne, thank you for taking the time to share your feedback. Your insights are important, and we're continually working to improve our guest experience. If you have any specific comments or suggestions, please feel free to reach out.

8/10 – Gut

Randall

Geschäftlich gereist
Gut: Sauberkeit und Zustand der Unterkunft
It was very noisy from the street outside.
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 27. Apr. 2024
Randall, we regret to hear that the outside noise caused you some inconvenience during your stay. Our location in a lively district often invites hustle and bustle, but we also strive to ensure all guests enjoy uninterrupted rest. For future visits, we'd be happy to recommend quieter rooms. Despite this setback, we trust the rest of your experience at Hotel Indigo Savannah Historic District satisfied your expectations. Thanks for sharing your feedback.

10/10 – Hervorragend

Matt

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Stayed one night on our way to FL. Hotel was nice and very close to many bars/restaurants
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 24. Apr. 2024
Matt, thanks for sharing your positive experience at the Hotel Indigo Savannah Historic District. We're thrilled you appreciated our ideal location near many dining and entertainment options. Your glowing review means the world to us. Travel safe and do stop by on your next trip!

8/10 – Gut

ROBERT L

Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 13. Mai 2024
Thanks for the 4/5 rating, Robert!We're happy you had such a lovely stay at Hotel Indigo Savannah Historic District, an IHG Hotel! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

10/10 – Hervorragend

Thomas

Mit Haustieren gereist, Mit der Familie gereist
Gut: Zustand der Unterkunft
Was a great experience
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 20. Apr. 2024
Thomas, we're thrilled to hear that you had a great experience at the Hotel Indigo Savannah Historic District, an IHG Hotel. It was our pleasure having you as a guest and we hope to welcome you back in the future.

8/10 – Gut

Ryan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was very nice and clean
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 20. Apr. 2024
Ryan, thank you for sharing your positive impressions of Hotel Indigo Savannah Historic District. We're joyed to hear you found everything to be enjoyable and spotless. We appreciate your feedback and look forward to your next visit!

6/10 – Okay

janie

Mit der Familie gereist
Gut: Personal & Service
We liked the location near the river but the room was very average. Needs updating. Noisy AC unit and elevators. I usually like Hotel Indigo properties but not this one.
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 19. Apr. 2024
Janie, thank you for bringing your concerns to our attention. We acknowledge that a few aspects of your stay could have been improved, particularly regarding the condition of the room and the noise you faced. Rest assured, we continuously strive to improve our guest experiences and feedback like yours aids in our endeavor to achieve this. Our apologies if this stay didn't line up with your usual positive experiences at Hotel Indigo properties. We hope to have another chance to impress you in the future.

6/10 – Okay

Gabrielle

Mit dem Partner gereist
Gut: Personal & Service
Location is great and staff were very kind! But the room was just average and the bathroom looked like it needed a deeper clean. Valet parking is $48/night so we decided to park in a public garage and it costed us $15 total for a long weekend. We received a voucher for $25 for each night of our stay to use at the bar, and the bartenders were great! All in all, it’s not bad given that it is one of the less expensive options this close to River Street.
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 19. Apr. 2024
Gabrielle, it's great to hear you found our location convenient and our team members welcoming. We're sorry to hear that certain aspects of your stay with us at Hotel Indigo Savannah Historic District didn't completely meet your expectations. We take cleanliness very seriously and aim to always offer exceptional value for our guests, including our on-site amenities like the beverage vouchers. We appreciate your feedback and will closely examine our offerings to ensure the best possible experience for future stays.

10/10 – Hervorragend

Natalie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location and the suites were perfect!
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 16. Apr. 2024
Natalie, it's delightful to hear that you appreciated the prime location and the excellence of the suites at Hotel Indigo Savannah Historic District, an IHG Hotel. We hope to welcome you back for another perfect stay in the future.

10/10 – Hervorragend

Cynthia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved our beautiful suite! Location was fabulous.. it was close to all of the fun! Maybe a little noise from outside, but worth it!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Customer Service am 16. Apr. 2024
Cynthia, it's wonderful to hear that you appreciated your stunning suite at Hotel Indigo Savannah Historic District, an IHG Hotel. We're thrilled that our prime location added to your enjoyment. We understand the external noise and appreciate your understanding, acknowledging the exciting surroundings. We value your feedback and hope to see you again soon.

10/10 – Hervorragend

Matthew

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 17. Apr. 2024
Matthew, thank you so much for your high-rating of Hotel Indigo Savannah Historic District, an IHG Hotel. We're thrilled that you enjoyed your stay and we can't wait to welcome you back in the future.

10/10 – Hervorragend

Corey

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
From check in to check out we had an incredible experience. Edward greeted us at valet and immediately helped us with our bags, car, and checked in. As we were trying to find the elevator, Milton directed us the right way, as well as offered to help with our baggage. Both gentlemen were extremely friendly and quick to offer their help. We were given complimentary waters whenever asked. Coffee in the lobby was great, and we had a $25 voucher for drinks each night we stayed (and that covered all but one drink the entire time). It is right in the middle of the square and the river walk so we didn’t have to go far for anything. When I come back to Savannah I will definitely be staying here again. 10/10
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 16. Apr. 2024
Corey, it's fantastic to learn about your positive experience at Hotel Indigo Savannah Historic District. Your kind words about our diligent team members Edward and Milton will be relayed to them - they enjoy ensuring each guest feels well taken care of. We're glad you appreciated the small gestures like complimentary waters and the quality of our coffee in the lobby, as well as our convenient location. We eagerly await your return to provide you with another wonderful stay in Savannah!

10/10 – Hervorragend

Sandra

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Good location. Hotel is clean & updated. Rooms feel small but overall pleased & would book again.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 16. Apr. 2024
Sandra, it's great to know you appreciated the well-maintained and modern atmosphere at Hotel Indigo Savannah Historic District, an IHG Hotel. We understand that the room size was a bit cozier than expected but we're glad it didn't deter from your overall satisfaction. Looking forward to welcoming you back in the near future!

10/10 – Hervorragend

Jeff

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 16. Apr. 2024
Jeff, it's wonderful to hear you found Hotel Indigo Savannah Historic District to be lovely. Your positive feedback is greatly appreciated, and we look forward to serving you again in the future.

6/10 – Okay

Nancy

Mit der Familie gereist
Gut: Zustand der Unterkunft
Great location. Walkable to most everything . Pretty noisy. Could use some soundproofing. They give you drink tickets which is nice but the bar staff acts like they don’t want you there. (Except for one girl, I think her name was Misty she was fantastic!)
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Service am 14. Apr. 2024
Nancy, thank you for sharing your thoughts. It's unfortunate to hear about some of the distractions you experienced, but we're glad our colleague Misty was able to provide you with fantastic service. Further improvements regarding noise and implementing a welcoming environment are continually in our plans. Your feedback about your interactions at the bar will also be discussed for a more comfortable future experience. We appreciate your patience, and we hope to get the chance to provide you with a more peaceful stay in the future.

6/10 – Okay

John

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 15. Apr. 2024
Thank you for the feedback, John.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

4/10 – Schlecht

mariah

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff here were very rude and not accommodating.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 14. Apr. 2024
Mariah, we regret to hear that your interactions with our team members didn't meet your expectations and didn't reflect the service that we aim to provide. We thoroughly value your feedback and will use this as an opportunity for improvement.

10/10 – Hervorragend

Matthew

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location in Savannah. This hotel has the best pillows.
Antwort von Customer Service am 12. Apr. 2024
Matthew, it's fantastic to hear you enjoyed your stay at Hotel Indigo Savannah Historic District, an IHG Hotel. We're particularly delighted that you appreciated our prime locale and the comfort of our pillows. We look forward to having you stay with us again in the future.

10/10 – Hervorragend

David

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel deserves every 5 star review it gets. Expedia is not honest in the sense that I was allowed to book under 21 years old. When I went to check in, they informed me that the hotel was 21 , but that they were not going to turn me away. The staff was amazing, as was the suite I booked. Expedia almost cost me my trip as the deposit was non-refundable, but the hotel saved it. Thank you!
Aufenthalt von 4 Nächten im April 2024
Antwort von Customer Service am 12. Apr. 2024
David, we are thrilled to hear that Hotel Indigo Savannah Historic District lived up to your expectations. Our team members strive to ensure enjoyable stays for all our guests, and we're very pleased to hear they successfully rose to the occasion for your visit. We are also glad to have had an opportunity to accommodate you despite the age policy misunderstanding. Thank you for your feedback and we hope to welcome you back for another memorable stay.

10/10 – Hervorragend

Kandace

Aufenthalt von 4 Nächten im März 2024
Antwort von Customer Service am 12. Apr. 2024
Kandace, thank you for your stellar rating of Hotel Indigo Savannah Historic District, an IHG Hotel. We're truly thrilled about your experience and can't wait to welcome you back on your next visit to this beautiful historic district. Safe travels!

10/10 – Hervorragend

Lorie

Aufenthalt von 3 Nächten im März 2024
Antwort von Customer Service am 30. Apr. 2024
Lorie, thank you for choosing Hotel Indigo Savannah Historic District, an IHG Hotel, for your recent stay. We're thrilled to know you had a splendid experience. Your high rating is greatly appreciated and serves as encouragement for our team. We hope to be your choice accommodation the next time you're in Savannah. Safe travels!

10/10 – Hervorragend

Ronbert

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
very close to everything downtown. easy to find. nice bar area although it was busy and the bar tender although very good bartender was overloaded. would ahve been nice if he had some help. At times poeple 20 deep waiting for a beverage and all seats at the bar full too. lots of people just left and went somewhere else.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 10. Apr. 2024
Ronbert, we appreciate your positive feedback highlighting our prime location at Hotel Indigo Savannah Historic District, and the appeal of our bar area. Our team members aim to provide exceptional service, so we regret if waiting times weren't as optimal as they should have been. Your feedback is instrumental in our ongoing efforts to improve, and we'll certainly be considering ways to enhance our beverage area's efficiency. We hope to serve you again soon, ensuring a seamless experience.

2/10 – Ungenügend

Patrick

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
I’m having trouble resolving a dispute over my bill. I paid Expedia nearly $100 more than Indigo claims and they are trying to charge me that amount (extra) for my stay. Very difficult to get in touch with anyone too. When I finally got someone at the front desk they immediately cut me off and transferred me to a “manager” who did not answer the phone. Really disappointed; I’ve never had this kind of problem with Expedia and a hotel before
Aufenthalt von 2 Nächten im April 2024