When I first arrived, I was given a room on the 4th floor(that’s what I wanted originally so I don’t have anyone running around in the middle of the night and waking my family up), the sheets were disgusting, it had semen stain from the previous guest. I went downstairs and the nice front desk lady gave us a different room. When we got in the room, the sheets had freshly make up stains with long hair right next to it, plus the pillows also had hair. I noticed that the cleaning lady was cleaning a room near by, and I asked her if she could change my sheets, she complained about how that is not her room to clean and disappeared. I once again told the front desk lady, and she gave us a room on the 3rd floor and told us that she would block the room above us so that way we don’t have too much noise. When we got into the room, once again our sheets were dirty and it had a really strong smell of febreeze(which I found that weird) . Thankfully this time a different cleaning lady was nearby and helped us change the sheets with no problems, she was super nice. The next day, we walk up to a strong urine smell and were just puzzled of where that smell was coming from. It turned out that right outside the bedroom there was a huge urine stain, I’m sure that’s what was making the room stinky. On the last night, my family got woken up at 11:30pm to guests above us that had kids and the kids were running for 2 hours. I guess front desk lady forgot to block the last night too