4/10 – Schlecht
Janel H.
11. Aug. 2025
Verbesserungswürdig: Sauberkeit
The view and the location are absolutely perfect, but sadly it ends there. Previous renters mentioned the bed needing to be replaced. Little did I know what they meant. The mattress may be my preference as it lacks any firmness, but the bed frame is completely wobbly. It makes noise with ANY MOVEMENT! Not ideal on vacation. There were cob webs in the ceiling corner above the TV and food left in the dishwasher, and the flooring sunk in by the toilet/tub. I can only imagine the mold under it as there is a huge gap when you step. Many outlets were not holding our plugs in. The items provided were pretty old: iron didn’t work well and is burnt, the vacuum was dusty on the outside and I had to use the attachments to get it to work, I’ll get to the worst part and the reason I spoke up. The washer/dryer combo. The washer wouldn’t get the sand out of our clothes, even after a second wash and of course us rinsing off using the shower by the pool, BUT the dryer… it’s lost a lot of enamel and burnt several of our clothes and many clothes were getting stuck in a hole in the dryer and thus caused holes in our clothes. We contacted Vacasa. They sent someone out to inspect everything and found that the washer/dryer did need replacing. We even pointed out the broken patio door, which he said was a safety hazard and needed replacing. After pointing out so many things, we were offered to move to a new unit. I hope all of these things get addressed. Vacasa did reimburse us for the clothes.
Janel H.
Aufenthalt von 3 Nächten im August 2025