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Bewertungen von Sonesta Simply Suites Orange County Airport

2 out of 5
Sonesta Simply Suites Orange County Airport
2600 S Red Hill Avenue, Santa Ana, CA

Bewertungen

7,8

Gut

392 von insgesamt 988 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
302 von insgesamt 988 Gästebewertungen haben eine Bewertung von 8 - Gut" "
129 von insgesamt 988 Gästebewertungen haben eine Bewertung von 6 - Okay" "
73 von insgesamt 988 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
92 von insgesamt 988 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,2/10

Personal & Service

7,2/10

Ausstattung

7,8/10

Zustand der Unterkunft

7,2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Rainer

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im Mai 2023
Antwort von Jane A. am 16. Mai 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 – Hervorragend

Rainer

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Mai 2023
Antwort von Jane A. am 15. Mai 2023
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 – Gut

Bruno

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Angenehme gut erreichbare Lage
Aufenthalt von 3 Nächten im November 2022
Antwort von Daniel F. am 14. Nov. 2022
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,

10/10 – Hervorragend

Vincent

Mit der Familie gereist
It was great
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Benito

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 3 Nächten im März 2024
Antwort von Jane A. am 7. Mai 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

6/10 – Okay

Aditya

Verbesserungswürdig: Personal & Service
Ok. Average property.
Aufenthalt von 6 Nächten im März 2024
Antwort von Jane A. am 7. Mai 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

10/10 – Hervorragend

Monica

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 5 Nächten im April 2024
Antwort von Daniel F. am 6. Mai 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

6/10 – Okay

Steve

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
The place and accommodations were satisfactory but upon check in the manager/counter person was impatient and rude with the stick up her bum
Aufenthalt von 1 Nacht im April 2024
Antwort von Jane A. am 2. Mai 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

6/10 – Okay

Bruce

Aufenthalt von 2 Nächten im April 2024

4/10 – Schlecht

jezinya

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
We had to change out key card everyday 2x bc the door locks are “old” after they give us a new card it only work once or twice til we had to get a new one they didn’t even offer another room
Aufenthalt von 4 Nächten im März 2024
Antwort von Daniel F. am 22. Apr. 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,

10/10 – Hervorragend

JAIME

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Todo
Aufenthalt von 2 Nächten im März 2024
Antwort von Daniel F. am 22. Apr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 – Hervorragend

Shawn

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean quiet Hotel
Aufenthalt von 1 Nacht im April 2024
Antwort von Jane A. am 17. Apr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

6/10 – Okay

Michael

The room was great, the hotel was very quiet, comfortable bed. The only downside was there was no ice machine.
Aufenthalt von 2 Nächten im April 2024
Antwort von Daniel F. am 16. Apr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Thanks,

8/10 – Gut

Altynai

Gut: Ausstattung
First night I had a bedbugs in my room which made uncomfortable staying. But hotel staff was really helpful and I changed my room in the morning. Overall experience was good, rooms were clean and conditions was also good.
Aufenthalt von 3 Nächten im April 2024
Antwort von Daniel F. am 15. Apr. 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,

10/10 – Hervorragend

Juliana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Daniel F. am 15. Apr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

6/10 – Okay

Jon

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Paying $7 a day for parking, when there is absolutely no other options to park is ridiculous. Paying $15 for late checkout was absurd. This is like the Spirit Airlines of hotels.
Aufenthalt von 2 Nächten im April 2024
Antwort von Daniel F. am 15. Apr. 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,

10/10 – Hervorragend

Yoshiyuki

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
One of the three hotels in the chain in Orange county area and very good price.
Aufenthalt von 2 Nächten im April 2024
Antwort von Daniel F. am 15. Apr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 – Hervorragend

Mladen

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Safe, quiet, convenient, little oudated, but apparently the major renovation is about to take place.
Aufenthalt von 3 Nächten im April 2024
Antwort von Daniel F. am 11. Apr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

8/10 – Gut

Elaine

This property is convenient and reasonably priced for my purposes…will stay there again.
Aufenthalt von 3 Nächten im April 2024
Antwort von Jane A. am 10. Apr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 – Gut

Vatsala

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im März 2024
Antwort von Jane A. am 1. Apr. 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

10/10 – Hervorragend

johnny

Aufenthalt von 14 Nächten im März 2024
Antwort von Daniel F. am 15. Apr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

8/10 – Gut

Vladimir

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Good hotel for the price.
Aufenthalt von 2 Nächten im März 2024
Antwort von Jane A. am 25. März 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 – Gut

Nikki

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
It was nice
Aufenthalt von 2 Nächten im März 2024
Antwort von Jane A. am 25. März 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

4/10 – Schlecht

Martin

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Price was decent for a suite but the room we were assigned 344 at third floor was hot the AC was not working, I let the staff at front desk know and they immediately made accommodations into another room on the first floor although we were taken care of, the room in particular 143 was in serious needs of updates. It was clean and after a long day that’s all we really needed along with a nice cool room to sleep so we couldn’t complain much and accepted it.
Aufenthalt von 3 Nächten im März 2024
Antwort von Jane A. am 25. März 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

6/10 – Okay

Brenda

Verbesserungswürdig: Ausstattung
Bed was very comfortable. Staff was friendly. Bathroom was poorly designed. Water went all over the floor during showers, and there was zero vanity space to put things, even though the bathroom was spacious. Was very annoyed at having to pay to park my car in the parking lot, after paying hundreds of dollars to stay there. Seems to me that guests should be able to park their car for free.
Aufenthalt von 3 Nächten im März 2024
Antwort von Jane A. am 25. März 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

2/10 – Ungenügend

Amirhossein

Aufenthalt von 7 Nächten im März 2024
Antwort von Daniel F. am 8. Apr. 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,

10/10 – Hervorragend

Kobe

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything I needed.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Daniel F. am 18. März 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

2/10 – Ungenügend

Gustavo, Garden Grove

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Did not get any maid services the entire 4 nights I was there. No one made my bed or picked up the trash. I signed up for their rewards program to get free parking, but I was still charged seven dollars a day. Room was OK But I won’t stay there again.
Aufenthalt von 3 Nächten im März 2024
Antwort von Daniel F. am 15. März 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,

6/10 – Okay

Mary

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Just ok.
Aufenthalt von 1 Nacht im März 2024
Antwort von Daniel F. am 15. März 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.Sincerely,

6/10 – Okay

Michael

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Checked in at 4.30pm but was told that I had to wait ten minutes for my Room to be ready......first time that ever happened to me so late in the day. However, Rooms have good facilities and there is free Coffee all day, plus Gym and a Laundry Room
Aufenthalt von 2 Nächten im März 2024
Antwort von Jane A. am 13. März 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

10/10 – Hervorragend

Catharine, Clive

Aufenthalt von 4 Nächten im März 2024
Antwort von Jane A. am 2. Apr. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 – Hervorragend

eugene

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
good
Aufenthalt von 2 Nächten im März 2024
Antwort von Jane A. am 11. März 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

4/10 – Schlecht

Barton

Verbesserungswürdig: Personal & Service und Ausstattung
Booked 7 day stay, had 2 towels and front desk said to come down 3 flights to get 1 more. Luckly i only had to be there at night. Night clerk not very helpful, even sent me to the wrong room and i had to go back down to find out which was correct. Pay a little more somewhere else, it will be worth it.
Aufenthalt von 7 Nächten im März 2024
Antwort von Jane A. am 11. März 2024
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

8/10 – Gut

Kevin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a clean room.
Aufenthalt von 1 Nacht im März 2024
Antwort von Daniel F. am 7. März 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

2/10 – Ungenügend

Randy

Aufenthalt von 1 Nacht im März 2024
Antwort von Jane A. am 27. März 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

4/10 – Schlecht

Shazia

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Entered the room with a hair in the tub. The maids clean only once every seven days. Not a safe place to stay.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Jane A. am 6. März 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

6/10 – Okay

Cameron

Aufenthalt von 2 Nächten im März 2024
Antwort von Jane A. am 25. März 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

10/10 – Hervorragend

Gloria

Gut: Zustand der Unterkunft
Very clean, staff very accommodating
Aufenthalt von 19 Nächten im Februar 2024
Antwort von Daniel F. am 4. März 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

8/10 – Gut

Nancy, Bronx

Aufenthalt von 16 Nächten im Februar 2024
Antwort von Jane A. am 22. März 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

6/10 – Okay

Lidia

Mit dem Partner gereist
There was really nowhere for me to explore in a walk but the area seemed ok maybe more industrial than i expected. My room seemed fine. The kitchenette was awesome to have. It was clean the staff was nice. The issue i have is that this hotel i believe is being used to house maybe homeless or sick people. There is a designated parking spot for an ambulance and I overheard a man at the front desk coming in to check on someone staying in the 1 st floor. The couple of people that I ran into were quiet and kind though. I won’t stay there again but everything was ok it was just odd and unexpected to see that.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Jane A. am 28. Feb. 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

8/10 – Gut

Pauline

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Jane A. am 27. Feb. 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

2/10 – Ungenügend

Elizabeth

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
While the property is in a safe area, it seemed shady. It looked like a dorm area as soon as you walk in the lobby. The front desk attendant was behind a wall and called out what I needed when I arrived. She only came out when I asked to check in. I went back to ask a question after seeing the room and she didn’t come out from behind the wall-just answered me from there. The room smelled like smoke and was dingy. I wasn’t comfortable staying so I left. I was given a refund for my second night by petitioning Expedia, but not my first. I wouldn’t recommend it at all.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Jane A. am 26. Feb. 2024
Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

10/10 – Hervorragend

Lisa

Gut: Ausstattung
Was greeted promptly and was very helpful and nice
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Jane A. am 26. Feb. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 – Gut

Rahaf

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good service and clean rooms
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Daniel F. am 21. Feb. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

6/10 – Okay

Pamela

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Todo bien
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jane A. am 20. Feb. 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

10/10 – Hervorragend

Hasib jan

.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jane A. am 28. März 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 – Hervorragend

Ashley

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is nice and clean ,, not so noisy at night but in the day there’s a bit of construction but if you’re going out during the day to shop around the area to pass the time it wouldn’t bother you at all. i loved the studio kitchen it had all the supplies you needed to cook a small dinner with all the plates and utensils ! definitely coming here again !
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Daniel F. am 19. Feb. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

8/10 – Gut

Rachel

Gut: Sauberkeit
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Daniel F. am 19. Feb. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 – Hervorragend

Tung

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent
Nice room . Great values
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Jane A. am 15. Feb. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 – Hervorragend

Denise

Mit der Familie gereist
It is not acceptable that if you want to pay upon arrival that there are so many credit cards( debit cards) they DoNot Take
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Jane A. am 13. Feb. 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.