Restaurant
Verfügbarkeit prüfen

Bewertungen von Hilton San Jose

4 out of 5
Hilton San Jose
300 Almaden Blvd, San Jose, CA

Bewertungen

7,8

Gut

445 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
243 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 8 - Gut" "
138 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 6 - Okay" "
87 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
89 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,2/10

Personal & Service

7,6/10

Ausstattung

8,0/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

WILLIAM

Geschäftlich gereist
Verbesserungswürdig: Ausstattung
poor service everwhere
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Diane

Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Nice staff and the hotel is ok in the looks department. However the water damaged and semi crumbling walls in the room bathroom were a bit shocking. The bar closes at 10 on a Saturday, no room service, no restaurant at night, very limited dining choices in the area, limited access to the pool, no towels at the pool in the morning. No wifi unless you join their marketing program is LAME! Nice beds. Overall not worh the money.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von RSM am 22. Mai 2024
Thanks for your feedback. We certainly appreciate it and take your comments seriously to ensure we enhance the guest experience.

10/10 – Hervorragend

Vanitzia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was very clean and organized. :)
Aufenthalt von 1 Nacht im Mai 2024
Antwort von RSM am 16. Mai 2024
Thank you for your feedback. We appreciate your business.

8/10 – Gut

Sarah

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von RSM am 14. Mai 2024
Thanks for your rating. We appreciate your business. Let us know if your travels bring you back to San Jose.

6/10 – Okay

Vicky

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Overall stay was good. Didn't like that the bathrooms have no vent and get extremely hot. Have to pay $39 extra for parking, was charged and the machine to exit the parking structure still wanted to charge us $50 extra. Walked to front desk to show them we had already been charged the $39 amd they were able to open gate for us without having to pay the extra $50. Overall stay was good amd would stay again
Aufenthalt von 1 Nacht im Mai 2024
Antwort von RSM am 12. Mai 2024
Thank you for your feedback.

4/10 – Schlecht

Mark

Gut: Ausstattung
I specifically got this hotel because of the jacuzzi and go out to it to find it cold. I’m competing in a jiujitsu tournament and was wanting to relax/recover for the match Sunday.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von RSM am 5. Mai 2024
so sorry to hear that. We open the jacuzzi when weather conditions permitted and there is no heave rain. Thanks for your feedback.

10/10 – Hervorragend

Jamie, Meridian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Na
Aufenthalt von 2 Nächten im März 2024
Antwort von RSM am 18. Apr. 2024
Thank you for staying with us. We appreciate your feedback.

10/10 – Hervorragend

William

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von RSM am 18. Apr. 2024
Thank you for staying with us. we appreciate your feedback.

6/10 – Okay

Aaliyah

Aufenthalt von 1 Nacht im April 2024
Antwort von RSM am 3. Mai 2024
Thank you for your response. Please let us know if we can be of any further assistance.

10/10 – Hervorragend

Ashelaque

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very convenient to the sap center
Aufenthalt von 1 Nacht im April 2024
Antwort von RSM am 7. Apr. 2024
Thank you for staying with us. We appreciate your feedback. Let us know when you are back to the area.

4/10 – Schlecht

carlos

Aufenthalt von 1 Nacht im März 2024
Antwort von RSM am 6. Apr. 2024
Thank you for your response. Sorry that we only were not able to fulfill your expectations. Please Would like to hear more about it and use this an opportunity to improve if there is anything we can do to make it better. Thanks Regards.

8/10 – Gut

Angela

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was nice they had a 24 hr little area to get snacks and drinks which was nice. Restaurant was super overpriced but the burger was delicious
Aufenthalt von 1 Nacht im März 2024
Antwort von KVK am 1. Apr. 2024
Hello Angela! Thank you so much for your feedback! We really appreciate it!

6/10 – Okay

Aprameya

Staff service can improve. Good breakfast. Very good beds to sleep. Must clean up the staircase leading to the Parking. Smells urine. Location is good. Please don’t sell water bottles for $3 when the same bottle is available outside for $25 cents. Not fair business. Thanks.
Aufenthalt von 3 Nächten im März 2024
Antwort von KVK am 27. März 2024
Hello Aprameya. Thank you for sharing your feedback. We are sorry you didn't enjoy your stay with us. We will use your feedback to improve going forward. We hope to see you again soon.

8/10 – Gut

Thomas

Geschäftlich gereist
Gut: Ausstattung
The location in the conference center is the best feature. The staff were nice, hotel was clean, and the location was fantastic. Not a lot of restaurants in the immediate area.
Aufenthalt von 5 Nächten im März 2024
Antwort von KVK am 27. März 2024
Hello Thomas! Thank you so much for sharing your feedback with us. We really appreciate it!

10/10 – Hervorragend

ERIKA, SAN ANTONIO

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It has direct access to the convention center, so it was ideal to stay there for the conference
Aufenthalt von 4 Nächten im Februar 2024
Antwort von KVK am 19. März 2024
Hi Erika! Thanks so much for your feedback! We really appreciate it!

10/10 – Hervorragend

pam

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
At what either would be the starting or the end of the riverwalk. Quiet as the real nose started a 1/2 block away. Bed was comfy We had a riverwalk view, which was very nice. Guvibg you the lights of the riverwalk while having a glass of wine on the balcony
Aufenthalt von 3 Nächten im März 2024
Antwort von KVK am 17. März 2024
Hello! Thanks for your review! We really appreciate it!

2/10 – Ungenügend

qiongda

Aufenthalt von 1 Nacht im März 2024
Antwort von KVK am 8. März 2024
Hello, thank you for your feedback. We're very sorry you did not enjoy your stay with us. If possible, would you please add additional details as to what we could have done better during your stay? We use any and all feedback to improve our guest experience going forward. Thank you so much.

10/10 – Hervorragend

Cuauhtemoc

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean
Aufenthalt von 1 Nacht im März 2024
Antwort von KVK am 5. März 2024
Hello! Thanks for your review! We're so glad you enjoyed your stay with us!

10/10 – Hervorragend

Jesus

Aufenthalt von 1 Nacht im März 2024
Antwort von KVK am 23. März 2024
Hi Jesus! Thank you so much for staying with us. We hope to see you again soon!

10/10 – Hervorragend

Joyce

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von KVK am 28. Feb. 2024
Hello Joyce! Thanks for your feedback! We're glad you enjoyed your stay!

2/10 – Ungenügend

Ahrya

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von KVK am 28. Feb. 2024
Hello Ahrya. Thank you for your response. We're very sorry you didn't enjoy your stay with us. We appreciate your feedback and we will strive to do better going forward.

8/10 – Gut

Dionna

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel, but was disappointed that the King we booked wasn’t available - we ended up with a room with 2 queen beds
Aufenthalt von 2 Nächten im Januar 2024
Antwort von KVK am 28. Feb. 2024
Hey Dionna! Thanks for your feedback! We're glad you enjoyed the hotel, and we're very sorry you didn't get the room type you wanted. We hope to see you again soon!

10/10 – Hervorragend

Terresa

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von KVK am 28. Feb. 2024
Hello Terresa! Thanks for your feedback! We really appreciate it!

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
1/20 Stay
The hot water barely worked, kept changing from warm to COLD to too hot, and back to cold again. There was no happy medium.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von KVK am 28. Feb. 2024
Hello, and thank you for your response. We're sorry you had issues with your water temperature during your stay. We will have our maintenance team look into this issue.

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von KVK am 28. Feb. 2024
Hello John! Thanks for leaving your feedback! We really appreciate it!

8/10 – Gut

Cyndi

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von KVK am 28. Feb. 2024
Hi Cyndi! Thanks for your response! We appreciate your feedback!

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
The room was good except for the bathroom The shower head was falling out of the wall and hit me in the head. 2 full towels for a room with two beds is also silly
Aufenthalt von 2 Nächten im Januar 2024
Antwort von KVK am 28. Feb. 2024
Hello, and thank you for sharing your feedback. We're sorry you had these issues during your stay. Our maintenance team is looking into this issue.

10/10 – Hervorragend

Susan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rooms were nice staff was friendly. The only problem we had was the fire alarm in our room starting to chirp after midnight had to switch rooms. Staff was quick with a new room assignment.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von KVK am 28. Feb. 2024
Hello Susan! Thanks for your feedback! We're sorry about the fire alarm during your stay, but we're happy we could resolve it quickly for you!

10/10 – Hervorragend

Qifei

Aufenthalt von 3 Nächten im Januar 2024
Antwort von KVK am 28. Feb. 2024
Hello! Thanks so much for leaving your feedback with us! We really appreciate it!

10/10 – Hervorragend

Forrest

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von KVK am 28. Feb. 2024
Hello Forrest! Thanks so much for leaving your feedback! We are glad you enjoyed your stay with us!

6/10 – Okay

Tim

Aufenthalt von 2 Nächten im Januar 2024
Antwort von KVK am 28. Feb. 2024
Hello Tim. Thank you for leaving your feedback. We're very sorry you did not enjoy your stay. We appreciate all of our guest feedback and we are continually looking for ways to improve our guest experience. We hope you consider staying with us in the future.

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good value
I’ve stayed at this hotel before a few years ago. It’s a great location, clean, spacious, and the staff is always friendly.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von KVK am 28. Feb. 2024
Hello! Thanks for leaving a review! We're glad you enjoyed your stay with us!

2/10 – Ungenügend

Eliot

Mit einer Gruppe gereist
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von KVK am 28. Feb. 2024
Hello Eliot. Thanks so much for leaving your feedback with us. We're very sorry you didn't enjoy your stay with us. We appreciate your feedback, and we are constantly looking for ways to improve our guest experience.

10/10 – Hervorragend

Alessandra

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von rsm am 28. Dez. 2023
Thank you for staying with us at the Hilton San Jose. We are glad you enjoy your visit we take your feedback seriously and share it with the team. Thanks for the great rating.

8/10 – Gut

Martin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay no parking for guests
The hotel was very clean and comfortable what i dont like is the fact that they are charging me for water and parking i feel if you are a hotel you should provide parking for the guests
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von rsm am 28. Dez. 2023
Thank you for staying with us at the Hilton San Jose. We are glad you enjoy your visit we take your feedback seriously and share it with the team.

10/10 – Hervorragend

Suziemarie M

Gut: Ausstattung und Zustand der Unterkunft
Only thing was the bed sunk in a little and the toilet ran every 20 minutes
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von rsm am 28. Dez. 2023
Thank you for staying with us at the Hilton San Jose. We are glad you enjoy your visit we take your feedback seriously and share it with the team.

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von rsm am 19. Dez. 2023
Thank you for the fantastic rating!! we appreciate your business and let us know when you are back to San Jose. We would love to be your home away from home.

10/10 – Hervorragend

Roy

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von rsm am 19. Dez. 2023
Thank you for the fantastic rating!! we appreciate your business and let us know when you are back to San Jose. We would love to be your home away from home.

10/10 – Hervorragend

Abraham

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von rsm am 18. Dez. 2023
Thank you for your great rating. We are glad you enjoyed your stay.

10/10 – Hervorragend

Tina, Tacoma

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hotel is great!
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von rsm am 12. Dez. 2023
Thank you so much for your ratings. We appreciated you stay with us. Please let us know if you have any questions or concerns and if you visit San Jose again, we would love to be your home away from home.

4/10 – Schlecht

Vea

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von rsm am 18. Dez. 2023
Thanks for your reply. Please let us know if there is anything we can do to improve we take feedback seriously and also share with the team.

10/10 – Hervorragend

Ashley

Antwort von KVK am 28. Feb. 2024
Hello Ashley! Thanks for your feedback! We're very happy to hear that you enjoyed your stay with us!

2/10 – Ungenügend

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
py
Room key pad did not work, needed to come down to front desk 3 separate times and never heard any apologies. also booked king size bed but gave me 2 small size bed. will not use Hilton going forward.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von KVK am 7. Dez. 2023
Hello. Thank you for your feedback. We're very sorry you had these issues during your stay. We would love to hear more about your stay, and would encourage you to reach out to us directly to try and make this better for you. Thanks.

8/10 – Gut

Charlie

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Good, not great
My wife’s birthday. Normally, Hilton’s go all out for something like this…they did nothing and told me to work with the restaurant. By the way, I’m a Hilton Honors member too
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von KVK am 5. Dez. 2023
Hello Charles. Thank you for leaving your feedback with us. I'm curious to know more information about your stay. Are you able to reach out to us directly so we can get more information about your stay? Thanks!

8/10 – Gut

Evonnia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von RSM am 30. Nov. 2023
Thank you for the great review. We are glad you enjoyed your stay.

4/10 – Schlecht

Danielle, Pheonix

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im November 2023
Antwort von KVK am 3. Dez. 2023
Hello Danielle. Thank you for your feedback. We're very sorry you were unhappy with your stay. We encourage you to reach out to us directly, and we'd love to know what we could've done better. We hope to see you again in the future.

10/10 – Hervorragend

Luis

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room is excellent, love staying, we’ll return.
Aufenthalt von 1 Nacht im November 2023
Antwort von KVK am 29. Nov. 2023
Hello Luis! Thanks for sharing your feedback with us. We appreciate it!

4/10 – Schlecht

David

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Poor signage, key cards don’t work, elevator controls confusing. Over priced. Parking spaces very narrow.
Aufenthalt von 1 Nacht im November 2023
Antwort von KVK am 29. Nov. 2023
Hello David. We're very sorry you were unhappy during your stay with us. We appreciate the feedback and will use it to improve going forward.

2/10 – Ungenügend

Stephanie

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Upsetting
After hours of trying to find parking after checking in we gave up at 10 pm as our daughter needed to sleep as she had competition next morning with wake up at 5 am . We are local to San José and we closed to stay for the convenience paying 300 for the night not able to get her to bed until 11 was definitely not a convenient. We are so upset at the amount we paid and the lack of help we received .
Aufenthalt von 1 Nacht im November 2023
Antwort von KVK am 22. Nov. 2023
Hi Stephanie. Thank you for providing your feedback to us. We're very sorry you had issues with parking during your stay. We will use your feedback to look for ways to improve going forward. We hope you consider staying with us again in the future.

10/10 – Hervorragend

Andre

Aufenthalt von 1 Nacht im November 2023
Antwort von rsm am 12. Dez. 2023
Thank you so much for your ratings. We appreciated you stay with us. Please let us know if you have any questions or concerns and if you visit San Jose again, we would love to be your home away from home.