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Bewertungen von Hilton Vacation Club Cabo Azul Los Cabos

4.5 out of 5
Hilton Vacation Club Cabo Azul Los Cabos
Paseo Malecon S/N, Lote 11 Fonatur, San José del Cabo, BCS

Bewertungen

9,0

Wunderbar

738 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
126 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 8 - Gut" "
65 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 6 - Okay" "
34 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
47 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,8/10

Sauberkeit

9,2/10

Personal & Service

9,2/10

Ausstattung

9,6/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Michael

Mit der Familie gereist
Gut: Ausstattung
This is a very nice resort. The staff is great. The biggest downside is the price of the food and drinks.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Liliana Jimenez am 27. Mai 2024
Thank you for sharing your feedback, We will share your comments with the Restaurants Team. Our team remains available to go over any question you might still have. Please do not hesitate to reach us at anytime!

10/10 – Hervorragend

Claudia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Liliana Jimenez am 26. Mai 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 – Hervorragend

Norberto

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Liliana Jimenez am 26. Mai 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 – Hervorragend

Stephanie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Liliana Jimenez am 26. Mai 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 – Hervorragend

Stephanie Amara, San Diego

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was excellent! Service was outstanding
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Sébastien Arnaud - General Manager am 23. Mai 2024
Thank you for this outstanding rating and feedback! We hope to welcome you again soon.

10/10 – Hervorragend

Yuji, Gardena

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von Liliana Jimenez am 26. Mai 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 – Hervorragend

Janelle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Perfect for family vacations. Great overall experience.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Sébastien Arnaud - General Manager am 23. Mai 2024
Thank you for sharing your rating Mrs. Janelle, we look forward to welcome you back!

6/10 – Okay

Latashia

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
While several of the staff were pleasant and quite lovely, the property itself (Hilton Cabo Azul) doesn't do much to encourage or incentivize potential customers or timeshare ownership. I requested bottled water and was immediately to "no, we don't provide or offer complimentary water." Further, pool staff refused to bring tap water and ice but stated we could only purchase bottled water.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Liliana Jimenez am 22. Mai 2024
Thank you for your review. Please accept our apologies for the challenges you experienced during your stay with us. Please know, what you describe is a rare occurrence, and our team remains dedicated to providing outstanding service to our guests. We hope you will give us the chance to restore your trust in us in your future.

10/10 – Hervorragend

Kyatana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
My first time at a Hilton Vacation Club. The property was gorgeous and picturesque. I will be going back!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Liliana Jimenez am 22. Mai 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 – Hervorragend

Trisha, Tustin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic resort! Super clean. Staff was friendly and super fast to help. Wish this resort had more dining options. However, you can walk just across the street to some restaurants. Restaurants at the resort are super expensive, same as many other restaurants in Cabo. Poolside drinks and food are also very expensive. We ordered a bottle of Mionetto prosecco at the pool and paid nearly $100! (Which is normally less that a $20 bottle of prosecco). You’re not allowed to bring your own drinks / snacks to the pool either. We brought our own bottle of water and was told by the staff we couldn’t do that, so they do enforce it.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Liliana Jimenez am 22. Mai 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 – Hervorragend

Ryan

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, great gym and quiet for Cabo. Kids club and pool were great.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Liliana Jimenez am 22. Mai 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 – Hervorragend

Naraleen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We can’t be more thankful for the attentive staff and the delicious food. I can’t wait to return soon!
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Liliana Jimenez am 20. Mai 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 – Hervorragend

Patrick

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Only improvement would be to get the gym into an area with more windows and outside exposure. It’s like you are in a cave
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Liliana Jimenez am 22. Mai 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 – Hervorragend

LAURA

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The resort was amazing!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Liliana Jimenez am 20. Mai 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

8/10 – Gut

Jelette

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is beautiful. We were offered a shot upon check in. They should also offer champagne or wine for those who do not drink tequila. The restaurants are nice but the food and alcohol was not great. I rate the food a 2. Breakfast should be included. Or maybe 1 day breakfast included. That’s the only reason for the 4 stars. We ate Breakfast offsite. The penthouse was as expected and was exactly what we needed for a party of 5. Literally everything else was a dream. Service was wonderful. Bladimiro was always on time and very nice. I would stay again with the understanding that eating off site is the better option.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Liliana Jimenez am 20. Mai 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 – Hervorragend

Charles

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great stay!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Liliana Jimenez am 20. Mai 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 – Hervorragend

Heath

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A great week stay at Cabo Azul. I cannot say enough about the outstanding service we received the entire week.
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Liliana Jimenez am 20. Mai 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 – Hervorragend

Tim

Great setting and restaurants
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Sébastien Arnaud - General Manager am 16. Mai 2024
Thank you Mr. Tim!

2/10 – Ungenügend

Jodi

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
We got the worst room next to the air conditioner and the view of a wall of the resort next door. I asked to moved but was told they are busy and it is pretty empty. Never coming Back to this resort.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sébastien Arnaud - General Manager am 16. Mai 2024
We're sorry to hear about your rating Mrs. Jodi, thank you for sharing.

10/10 – Hervorragend

Barbara G, Grants Pass

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My kids and I have been coming here for years. 5 times so far.
Aufenthalt von 7 Nächten im Mai 2024
Antwort von Liliana Jimenez am 14. Mai 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Location at its best. It’s not for price conscious people
Aufenthalt von 4 Nächten im April 2024
Antwort von Liliana Jimenez am 12. Mai 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 – Hervorragend

Erica

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Liliana Jimenez am 12. Mai 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

8/10 – Gut

Allen, Dacula

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I didn't think the bar drinks warranted the high price they asked. Too expensive! At check out I was fine to pay our consumables charged to our room. However, there were unexplained taxes, sewage use from the city, and many other items that could not be explained to me. I want to have all of that expense up front and paid when I book the room. Very disappointing.
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Sébastien Arnaud - General Manager am 10. Mai 2024
Thank you for sharing Mr. Allen, We will review your suggestions with the Restaurants Team. Please note that all of the reservation terms and taxes are disclosed on your confirmation letter. Our Team Remains available to go over any question you might still have. Please do not hesitate to reach us at anytime!

10/10 – Hervorragend

Angelina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay
Aufenthalt von 4 Nächten im April 2024
Antwort von Liliana Jimenez am 7. Mai 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

8/10 – Gut

Steven, Tualatin

Gut: Sauberkeit und Personal & Service
Aufenthalt von 4 Nächten im April 2024
Antwort von Sébastien Arnaud - General Manager am 9. Mai 2024
Thank you for sharing your rating Mr. Steven.

8/10 – Gut

Beau

Mit der Familie und kleinen Kindern gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property is absolutely beautiful and the staff is so nice, friendly and helpful. The food was good at all of the restaurants. The pools were beautiful and water was good temperature. My only compliant would be the lack of drinking water available. To buy bottled water was so expensive and they didn’t have filtered refill stations available.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Liliana Jimenez am 7. Mai 2024
Thank you for your review. We are sorry your stay did not exceed your expectations. We hope for a future opportunity to provide an improved experience.

10/10 – Hervorragend

Robin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Liliana Jimenez am 7. Mai 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 – Hervorragend

Vanessa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024

8/10 – Gut

Stefanie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property itself was gorgeous as were the accommodations. The locations is too far from medano beach and Cabo activities, but if you’re interested in staying on resort by the pool this is perfect. The one big downside is the pool chair situation. Chairs were full by 6am. Cabanas are first come first serve and to have to wake up early on vacation and save chairs is absolutely absurd. There are signs posted everywhere that chairs are not to be saved for longer than 30 minutes, but clearly the property does not enforce that at all. Even getting there at seven chairs were all full. All in all, it was a beautiful resort that we stayed out with a large group of people for a birthday however, next time I will stay closer to town at our regular resort. Also, the demographic was definitely for a senior crowd.
Aufenthalt von 3 Nächten im April 2024
Antwort von Liliana Jimenez am 3. Mai 2024
Thank you for your feedback. We are sorry to hear you had issues during your stay. We want you to know this is not the type of experience we aim for our guests to have during their visit with us. We have passed your comments on to the appropriate leadership team for further follow up and correction. We hope you will give us the chance to make it up to you in the future.

10/10 – Hervorragend

Maria Teresa

Gut: Ausstattung
La decoración
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Liliana Jimenez am 3. Mai 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

4/10 – Schlecht

Michelle, Snoqualmie

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The property is beautiful! The service was sadly terrible! One example they wanted to charge $5 for a slice of onion for my son’s cheeseburger! Front desk was very unhelpful! It was disappointing
Aufenthalt von 2 Nächten im April 2024
Antwort von Sébastien Arnaud - General Manager am 3. Mai 2024
We are sorry to hear about your experience Mrs. Michelle, please note that we'll share your comments with the team for improvement.

8/10 – Gut

Gerry

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Was great
Aufenthalt von 8 Nächten im April 2024
Antwort von Liliana Jimenez am 4. Mai 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

6/10 – Okay

Raffi

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Liliana Jimenez am 3. Mai 2024
Thank you for your review. We are sorry your stay did not exceed your expectations. We hope for a future opportunity to provide an improved experience.

10/10 – Hervorragend

Rosa

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect
Aufenthalt von 3 Nächten im April 2024
Antwort von Sébastien Arnaud - General Manager am 3. Mai 2024
Thank you Mrs. Rosa!

10/10 – Hervorragend

Trifon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
great
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Liliana Jimenez am 3. Mai 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 – Hervorragend

Irene

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was lovely. It had ambience but was not overly crowded. The service and personnel were exceptional. They quickly addressed all our needs.
Aufenthalt von 4 Nächten im April 2024
Antwort von Sébastien Arnaud - General Manager am 3. Mai 2024
We are very happy to hear that you enjoyed your getaway! Thank you for sharing your rating and feedback.

10/10 – Hervorragend

Andrew

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very relaxing and laid back atmosphere.
Aufenthalt von 7 Nächten im März 2024
Antwort von Liliana Jimenez am 29. Apr. 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

8/10 – Gut

Susan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful, roomy, good service excluding front desk check in process..not truthful about fees and not good about notifying when room is available.
Aufenthalt von 7 Nächten im April 2024
Antwort von Liliana Jimenez am 29. Apr. 2024
Thank you for your feedback. We are sorry to hear you had issues during your stay. We want you to know this is not the type of experience we aim for our guests to have during their visit with us. We have passed your comments on to the appropriate leadership team for further follow up and correction. We hope you will give us the chance to make it up to you in the future.

6/10 – Okay

Mark

Mit einer Gruppe gereist
Everything is way over priced and the food is super limited. 2 medium regular coffees and a pastry will run you over 30 bucks. If you want good food for a fraction of the cost, you will have to walk across the street.
Aufenthalt von 3 Nächten im April 2024
Antwort von Liliana Jimenez am 28. Apr. 2024
Thank you for your feedback. We are sorry to hear you had issues during your stay. We want you to know this is not the type of experience we aim for our guests to have during their visit with us. We have passed your comments on to the appropriate leadership team for further follow up and correction. We hope you will give us the chance to make it up to you in the future.

8/10 – Gut

Danielle

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was absolutely amazing from arrival to departure. The grounds are beautful and there are daily evidences of the attention to detail and cleanliness the staff takes to make it so. My room was comfortable and well-appointed. (junior 1, pool view) I am generally not a large resort type of traveler as my preference is for more boutique stays but I can honestly say I really enjoyed my stay here and would gladly return and recommend. I don't like the large crowds of folks and it can be challenging to find that perfect pool/beach chair due to the heavy traffic but a relatively small price to pay. I did wish the beach was swimmable. It's located on that part of the beach where it's restricted so you only walk on the beach or enjoy the view from your chair. Even setting up on the beach is not practical due to the heat and lack of umbrellas. All in all, I still rank it high on the resort scale. I'm already missing my time there.
Aufenthalt von 4 Nächten im April 2024
Antwort von Liliana Jimenez am 28. Apr. 2024
Thank you for your review. We are sorry your stay did not exceed your expectations. We hope for a future opportunity to provide an improved experience.

10/10 – Hervorragend

PATTI

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The people that work here are what make it. Service was extraordinary! Yes the restaurants are expensive, as expected this day and age. We enjoyed everything. Just wish the trip was longer!
Aufenthalt von 4 Nächten im April 2024
Antwort von Liliana Jimenez am 28. Apr. 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 – Hervorragend

Monique

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved the location and the hotel. Everything was so nice and clean. Will definitely return.
Aufenthalt von 2 Nächten im April 2024
Antwort von Sébastien Arnaud - General Manager am 27. Apr. 2024
We are enchanted with your rating and comments, thank you Mrs. Monique!

10/10 – Hervorragend

Tessa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stunning resort with fantastic facilities and the staff are so friendly and helpful
Aufenthalt von 5 Nächten im April 2024
Antwort von Sébastien Arnaud - General Manager am 27. Apr. 2024
Thank you for the lovely comments Mrs. Tessa!

10/10 – Hervorragend

Calvin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The rooms were great, the cost of food and drinks was very expensive, the $44 hamburger was of poor quality and very dry. The staff was very friendly and professional at the front desk. Don’t believe it when you are told tax and fees are included. They charge an additional $165 a day when you check in.
Aufenthalt von 3 Nächten im April 2024
Antwort von Sébastien Arnaud - General Manager am 27. Apr. 2024
Thank you for leaving your feedback Mr. Calvin, please note that all the fees and reservation conditions are described on your confirmation letter. Our team remains at your kind disposition. Sincerely,

10/10 – Hervorragend

Chrystal

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay
Aufenthalt von 1 Nacht im April 2024
Antwort von Sébastien Arnaud - General Manager am 25. Apr. 2024
Thank you Mrs. Chrystal!

10/10 – Hervorragend

Tim

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful setting. Restaurants very good. Walkable activities
Aufenthalt von 1 Nacht im April 2024
Antwort von Sébastien Arnaud - General Manager am 22. Apr. 2024
Thank you Mr. Tim! Looking forward to welcome you back.

10/10 – Hervorragend

Jade

Aufenthalt von 1 Nacht im April 2024
Antwort von Liliana Jimenez am 12. Mai 2024
We appreciate you taking the time to share your experience at our property with us. Thank you for recognizing our dedication to providing outstanding service. We hope you’ll stay with us again.

10/10 – Hervorragend

Alisha

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We love staying here every time we’re in Cabo. The pool side experience is awesome
Aufenthalt von 3 Nächten im März 2024
Antwort von Sébastien Arnaud - General Manager am 22. Apr. 2024
Thank you Mrs. Alisha! We hope to welcome you back soon.

8/10 – Gut

Jen

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was our fourth time at this resort and always have had an amazing experience. My ONLY complaint was that this property happened to be fully booked and people were coming down at 4:30 in the morning to save chairs and not showing up until noon to use them. In order to get a chair at the pool all week we had to be down there by 6am at the latest. Some people saved chairs that were never used and people were searching for places to sit. We were in our chairs by 7am every day and I think they need to police this more and if people don't come down they remove their stuff and give it to someone else.
Aufenthalt von 8 Nächten im März 2024
Antwort von Sébastien Arnaud - General Manager am 22. Apr. 2024
Dear Mrs. Jen, Thank you for sharing your feedback, we will share this with our team who is actively working in to enforce the Pool Regulations with our Members and Guests. We hope you had a great time and will be looking forward to welcome you back soon!

10/10 – Hervorragend

Glenda, Elk Grove

Aufenthalt von 6 Nächten im März 2024
Antwort von Sébastien Arnaud - General Manager am 19. Apr. 2024
Thank you for your rating Mrs. Glenda!