Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
616 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
616
202 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
202
96 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
96
50 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
50
36 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
36
9,2/10
Sauberkeit
9,0/10
Personal & Service
8,4/10
Ausstattung
9,0/10
Zustand der Unterkunft
8,8/10
Umweltfreundlichkeit
Bewertungen
8/10 – Gut
michael
26. Jan. 2024
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
trotz hohem stockwerk sehr lauter raum. man bekam alle geräsche von oben, vom flur komplett mit
michael
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Resident Manager am 27. Jan. 2024
Hello Michael, We hope you had an overall pleasant stay at W San Francisco. However, we are sorry for the noise disruptions you experienced. Our Welcome Desk is available around the clock; therefore, we regret that we were not aware of the noise concern, as we would have been happy to try and resolve the issue or move you to another suite. Thank you for choosing us, and we would love to host you again in the future. All the best,Francis Gorman,Resident Manager
8/10 – Gut
ilhanAlakara
Geschäftlich gereist, Mit dem Partner gereist
31. Aug. 2019
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super trendy hipe, gute Lage.
negativ: fast 24hhat man den Aufzug gehört.
ilhanAlakara
Aufenthalt von 3 Nächten im August 2019
8/10 – Gut
Verifizierter Reisender
4. Nov. 2018
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 2 Nächten im November 2018
6/10 – Okay
Panagiotis
Mit dem Partner gereist
16. Mai 2024
Gut: Sauberkeit und Personal & Service
The worst part was the noise in the late afternoon. We arrived tired and tried to sleep. It was impossible, I am still not sure if it were hotel pipes etc or a neighbor but every few minutes a noise like a marble ball rolling on marble was waking us up.
Panagiotis
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Director of Hotel Rooms Operations am 17. Mai 2024
Hello Panagiotis, Thank you for leaving your review. We are sincerely sorry you were not able to get a good sleep due to the noise issues you experienced in your room. Our Welcome Desk is always available, and we are ready and willing to help make you as comfortable as possible or move you to another room. We are grateful for your patience and feedback, and we hope to have another opportunity to provide you with a better experience. Take care,Sean Johnson,Director of Hotel Rooms Operations
8/10 – Gut
abdullah
15. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great property
abdullah
Aufenthalt von 3 Nächten im Mai 2024
6/10 – Okay
Ivette
29. Apr. 2024
The suite we were in had a problem with the master room toilet. It made very loud noises that would follow after flushing. The noise would persist a couple minutes after maybe it difficult to sleep through the night .
The room was clean and roomy
Ivette
Aufenthalt von 1 Nacht im April 2024
Antwort von Sean Johnson am 29. Apr. 2024
Ivette, Thank you so much for your review of W San Francisco. We were pleased to host you. Please allow me to apologize about the maintenance issue you encountered. We will certainly have this repaired for future guests. I would love to provide some Marriott Bonvoy Points for your troubles. Are you a member of the program with Marriott? Thanks, Sean Johnson Director of Hotel Rooms Operations W San Francisco
10/10 – Hervorragend
Barney
29. Apr. 2024
Barney
Aufenthalt von 1 Nacht im April 2024
Antwort von Director of Hotel Rooms Operations am 19. Mai 2024
Hello Barney, Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to W San Francisco. Take care,Sean Johnson,Director of Hotel Rooms Operations
10/10 – Hervorragend
Richard
Geschäftlich gereist, Mit dem Partner gereist
25. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was very helpful and pleasant to work with. The restaurant had a somewhat limited menu but all of the food we tried, both for breakfast and lunch, was good. One minor complaint, the rooms are a little small.
Richard
Aufenthalt von 10 Nächten im Februar 2024
Antwort von Director of Hotel Rooms Operations am 26. Apr. 2024
Hello Richard, Thank you for taking the time to evaluate your stay with us at W San Francisco. Seasonal fare with local, sustainable ingredients is part of what makes TRACE such a great option for our guests, and we appreciate you mentioning how much you enjoyed the delicious food we serve. We are also delighted to know you had such a good time with our engaging and dedicated Talent. Should your travels bring you back to our area, we would love the opportunity to help you choose a room that better suits your needs. We value your feedback and hope to have you back again soon.Take care,Sean Johnson,Director of Hotel Rooms Operations
10/10 – Hervorragend
Thuy Christy
25. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Thuy Christy
Aufenthalt von 1 Nacht im April 2024
Antwort von Director of Hotel Rooms Operations am 27. Apr. 2024
Hello Ms. Christy, We are delighted you enjoyed your stay at W San Francisco. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. With fresh new restaurants, bars, shopping, museum exhibit openings, and fab festivals throughout the year, you'll never run out of things to do in San Francisco! We can't wait to welcome you back.Take care,Sean Johnson,Director of Hotel Rooms Operations
8/10 – Gut
Alphonso, Tampa
Geschäftlich gereist, Mit der Familie gereist
20. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great front desk
Alphonso
Aufenthalt von 2 Nächten im März 2024
Antwort von Director of Hotel Rooms Operations am 21. Apr. 2024
Hello Alphonso, We are happy you had a revitalizing experience at W San Francisco and that our devoted Welcome Agents took excellent care of you. We hope you were able to enjoy the sweeping views overlooking downtown San Francisco, and we would welcome another opportunity to accommodate you again soon.Take care,Sean Johnson,Director of Hotel Rooms Operations
10/10 – Hervorragend
Prateek
Mit der Familie gereist
15. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Conveniently located. Staff was friendly and helpful
Prateek
Aufenthalt von 1 Nacht im April 2024
Antwort von Director of Hotel Rooms Operations am 16. Apr. 2024
Hello Prateek, We love knowing we helped make your celebratory visit perfect and that our fantastic Talent and inspiring location added to your stay. We are always eager to go the distance for our guests, and we appreciate you mentioning our efforts. Thank you for choosing W San Francisco for your stay, and we look forward to your next visit!Take care,Sean Johnson,Director of Hotel Rooms Operations
4/10 – Schlecht
Bryan
Mit dem Partner gereist
12. Apr. 2024
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Too many events going on at the same time.
Bryan
Aufenthalt von 1 Nacht im April 2024
Antwort von Director of Hotel Rooms Operations am 13. Apr. 2024
Hello Bryan, Thank you for taking the time to leave your review. We want every guest who stays with us to have a magnetic, vibrant experience and to depart with a lasting favorable impression. Please accept our apologies that we did not meet these expectations. We are grateful for the feedback and hope you will reconsider and stay with us again the next time you are in the area.Take Care,Sean Johnson,Director of Hotel Rooms Operations
10/10 – Hervorragend
Kathleen
Mit einer Gruppe gereist
28. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The best customer service we’ve received at a hotel- our stay was wonderful and we’ll be back.
Kathleen
Aufenthalt von 2 Nächten im März 2024
Antwort von Director of Hotel Rooms Operations am 29. März 2024
Hello Kathleen, It is refreshing to know your stay with us was memorable and that our devoted Talent showed you what the W is all about in regards to service. We are glad you chose W San Francisco, and we look forward to your next visit. Take Care,Sean Johnson,Director of Hotel Rooms Operations
10/10 – Hervorragend
Israel
Mit der Familie und kleinen Kindern gereist
27. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is the second W hotel that i stayed and this is a good option, what I didn’t liked was that the parking is only with an extra cost ~90 usd. I used parking lot near for 35 usd the night and my car was safe.
Israel
Aufenthalt von 3 Nächten im März 2024
Antwort von Director of Hotel Rooms Operations am 28. März 2024
Hello Israel, Thank you for evaluating your stay at W San Francisco and for choosing us again for your stay. We are delighted to know how happy you were during your visit, but we regret not meeting all of your expectations. We appreciate knowing about the things you would change, and we would love to have you back anytime!Take Care,Sean Johnson,Director of Hotel Rooms Operations
10/10 – Hervorragend
Alla
Mit der Familie gereist
26. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel
Alla
Aufenthalt von 3 Nächten im März 2024
Antwort von Director of Hotel Rooms Operations am 26. März 2024
Hello Alla, We value hearing from our guests and love knowing how much you enjoyed our beautiful property. We hope to welcome you again soon to W San Francisco. Take Care,Sean Johnson,Director of Hotel Rooms Operations
2/10 – Ungenügend
Bishop
14. März 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very non reasonable behavior from all staff
Bishop
Aufenthalt von 2 Nächten im März 2024
Antwort von Director of Hotel Rooms Operations am 14. März 2024
Hello Bishop, Thank you for choosing us and taking the time to leave a review. We are sorry for the issues you had. We aim to give each guest the absolute best service possible; therefore, we are disappointed that this was not your experience. We have shared your concerns with our Talent, and we appreciate your patience. We hope you will give us another chance; we would love to see you again.Take Care,Sean Johnson,Director of Hotel Rooms Operations
10/10 – Hervorragend
Krazy
12. März 2024
Gut: Sauberkeit und Zustand der Unterkunft
Krazy
Aufenthalt von 1 Nacht im März 2024
Antwort von Director of Hotel Rooms Operations am 13. März 2024
Hello Valued Guest, Thank you for posting such a generous rating of W San Francisco. It is a pleasure to know we exceeded your expectations. We enjoyed having you, and we hope to see you again on your next visit to San Francisco. Take Care,Sean Johnson,Director of Hotel Rooms Operations
10/10 – Hervorragend
Sara
10. März 2024
Sara
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Director of Hotel Rooms Operations am 12. März 2024
Hello Sara, Thank you for the outstanding rating for W San Francisco. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your stay with us. Stop by again soon; we will be looking forward to it!Take Care,Sean Johnson,Director of Hotel Rooms Operations
10/10 – Hervorragend
Ellejah
8. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ellejah
Aufenthalt von 3 Nächten im März 2024
Antwort von Director of Hotel Rooms Operations am 10. März 2024
Hello Ellejah, Thank you so much for the perfect rating of your time at W San Francisco. It is always a pleasure to know when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Take Care,Sean Johnson,Director of Hotel Rooms Operations
10/10 – Hervorragend
Sean
6. März 2024
Sean
Aufenthalt von 1 Nacht im März 2024
Antwort von Director of Hotel Rooms Operations am 27. März 2024
Hello Sean, Thank you for choosing W San Francisco and for your gracious rating. We were pleased that we exceeded your expectations during your visit to San Franciso. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional experience.Take Care,Sean Johnson,Director of Hotel Rooms Operations
10/10 – Hervorragend
Patricia
Mit der Familie gereist
4. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was safe and convenient for me and my daughter; staff was great.
Patricia
Aufenthalt von 1 Nacht im März 2024
Antwort von Director of Hotel Rooms Operations am 5. März 2024
Hello Patricia, We are delighted you and your daughter had a great stay with us! We appreciate you recognizing our amazing Talent who helps make memorable moments possible for our guests, delivering whatever/whatever service! Thank you for choosing W San Francisco, and we look forward to hosting you and your family again for another seamless experience. Take Care,Sean Johnson,Director of Hotel Rooms Operations
10/10 – Hervorragend
Sherry
Mit dem Partner gereist
3. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel with wonderful staff
Sherry
Aufenthalt von 1 Nacht im März 2024
Antwort von Director of Hotel Rooms Operations am 3. März 2024
Hello Sherry, We are delighted you had such a good time with our engaging and dedicated Talent here at W San Francisco. We believe we have the best of the best, and we appreciate your kind remarks. We hope you will come back soon; we would love to provide you with another exceptional stay!Take Care,Sean Johnson,Director of Hotel Rooms Operations
8/10 – Gut
june
Mit einer Gruppe gereist
25. Feb. 2024
Gut: Ausstattung
Good location
june
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Resident Manager am 26. Feb. 2024
Hello June, Thank you for reviewing your recent stay at W San Francisco. We love that you could experience all the energy San Francisco offers and appreciated our inspiring location. We enjoyed hosting you and are already looking forward to your next visit!All the best,Francis Gorman,Resident Manager
10/10 – Hervorragend
hagai
22. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
jkk
hagai
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Resident Manager am 24. Feb. 2024
Dear Hagai, Thank you for the outstanding rating for W San Francisco. We believe in creating a personal and meaningful experience for each of our guests; therefore, we are thrilled you enjoyed everything we have to offer. We hope you will return soon; we are looking forward to it!All the best,Francis Gorman,Resident Manager
10/10 – Hervorragend
Courtney
22. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Courtney
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Resident Manager am 24. Feb. 2024
Dear Courtney, Thank you for the outstanding rating for W San Francisco. We believe in creating a personal and meaningful experience for each of our guests; therefore, we are thrilled you enjoyed your stay with us. We hope you will return soon; we are looking forward to it!All the best,Francis Gorman,Resident Manager
10/10 – Hervorragend
Enrique
Mit dem Partner gereist
17. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great, clean and wonderful staff!
Enrique
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Resident Manager am 18. Feb. 2024
Hello Enrique, We're delighted you had a rejuvenating stay with us! We appreciate you recognizing our amazing Talent who helps make memorable moments possible for our guests, delivering whatever/whatever service! It was a pleasure hosting your visit, and we look forward to welcoming you back soon to W San Francisco.All the best,Francis Gorman,Resident Manager
10/10 – Hervorragend
Kaleb
10. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Kaleb
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Resident Manager am 12. Feb. 2024
Hello Kaleb, Thank you for the outstanding rating for W San Francisco. We believe in creating a personal and meaningful experience for each of our guests; therefore, we are thrilled you enjoyed your stay with us. We hope you will return soon; we are looking forward to it!All the best,Francis Gorman,Resident Manager
10/10 – Hervorragend
KAI
4. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
KAI
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Resident Manager am 6. Feb. 2024
Hello Kai, Thank you for the outstanding rating for W San Francisco. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your stay with us. Stop by again soon; we will be looking forward to it!All the best,Francis Gorman,Resident Manager
4/10 – Schlecht
Andrea
2. Feb. 2024
Andrea
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Director of Hotel Rooms Operations am 21. März 2024
Hello Andrea, We are very sorry that we did not deliver the exceptional stay you deserved. We never want to disappoint our guests in any way, and we would like to extend our sincere apologies for your experience. We hope you will revisit so we can make it up to you.Take Care,Sean Johnson,Director of Hotel Rooms Operations
10/10 – Hervorragend
Daniel C
Geschäftlich gereist
1. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Daniel C
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Resident Manager am 2. Feb. 2024
Hello Daniel, Thank you for the outstanding rating for W San Francisco. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your time with us. Stop by again soon; we will be looking forward to it!All the best,Francis Gorman,Resident Manager
8/10 – Gut
Mao
26. Jan. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Mao
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Resident Manager am 28. Jan. 2024
Hello Mao, We are pleased your experience was enjoyable, and we want to thank you for your kind rating. All of us at W San Francisco look forward to your next visit.All the best,Francis Gorman,Resident Manager
10/10 – Hervorragend
Christina
18. Jan. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Christina
Antwort von Resident Manager am 20. Jan. 2024
Hello Christina, It is wonderful to know you enjoyed everything about your time at W San Francisco and that we exceeded your expectations. We appreciate your fantastic rating and hope you will join us again soon.All the best,Francis Gorman,Resident Manager
10/10 – Hervorragend
Zuleyka, Yonkers
Mit dem Partner gereist
16. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Manager Oscar was amazing. Staff was grear. Bar has good service and drinks. Rooms were clean and spacious.
Zuleyka
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Resident Manager am 17. Jan. 2024
Hello Zuleyka, We love knowing we could make you feel so welcome, and our exceptional Talent, amazing bar, and stylish rooms helped to make your visit even more memorable. We care about connecting with our guests and providing authentic, inviting service! Thank you for mentioning our efforts and choosing W San Francisco; we hope to welcome you back soon.All the best,Francis Gorman,Resident Manager
10/10 – Hervorragend
LIZ
14. Jan. 2024
LIZ
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Resident Manager am 16. Jan. 2024
Hello Liz, Thank you for your terrific rating of W San Francisco. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon.All the best,Francis GormanResident Manager
10/10 – Hervorragend
Kent
13. Jan. 2024
Kent
Antwort von Resident Manager am 15. Jan. 2024
Hello Kent, Thank you for the perfect rating. We are overjoyed to learn that from start to finish, your visit was nothing short of exceptional. It was a pleasure having you at W San Francisco, and we look forward to welcoming you back soon.All the best,Francis GormanResident Manager
10/10 – Hervorragend
Cynthia
7. Jan. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Cynthia
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Resident Manager am 9. Jan. 2024
Hello Cynthia, Thank you for rating your stay at W San Francisco. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.All the best,Francis GormanResident Manager
10/10 – Hervorragend
Robert
2. Jan. 2024
Robert
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Resident Manager am 7. Jan. 2024
Hello Robert, Thank you for the generous rating. We are thrilled we met your expectations for a fantastic stay at W San Francisco. We hope to have the pleasure of doing so again on your next visit to San Francisco.All the best,Francis GormanResident Manager
10/10 – Hervorragend
Krisna
1. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Krisna
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Resident Manager am 7. Jan. 2024
Hello Krisna, It was a pleasure receiving your outstanding rating for W San Francisco. Your feedback is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest; we look forward to your next visit.All the best,Francis GormanResident Manager
10/10 – Hervorragend
rahman
31. Dez. 2023
rahman
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Resident Manager am 2. Jan. 2024
Hello Rahman, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at W San Francisco; we look forward to seeing you again soon. All the best,Francis GormanResident Manager
10/10 – Hervorragend
Fiorenza Micheli, Giulio De
Mit der Familie gereist
30. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
wonderful location and outstanding staff, highly recommended
Fiorenza Micheli, Giulio De
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Resident Manager am 31. Jan. 2024
Hello Valued Guest, We love knowing we could make you feel so welcome, and our exceptional Talent and inspiring location helped to make your visit even more memorable. We care about connecting with our guests and providing authentic, inviting service! We appreciate you recommending W San Francisco to future travelers, and we look forward to welcoming you again soon. All the best,Francis Gorman,Resident Manager
10/10 – Hervorragend
Karen
29. Dez. 2023
Karen
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Resident Manager am 19. Jan. 2024
Hello Karen, Thank you for the outstanding rating for W San Francisco. We believe in creating a vibrant and memorable experience for each of our guests, and we are thrilled you enjoyed your time with us. Stop by again soon; we will be looking forward to it!All the best,Francis Gorman,Resident Manager
10/10 – Hervorragend
BRENT
27. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay
Great location, clean, quiet and super nice service. Would definitely go back the next time we go to the city.
BRENT
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Resident Manager am 28. Dez. 2023
Hello Brent, Thank you for the outstanding review of W San Francisco. We believe in creating a personal and meaningful experience for each of our guests; therefore, we are thrilled you enjoyed our authentic service and fantastic location. We will certainly share your compliments with our Talent, and we look forward to your next visit. Happy Holidays and Happy New Year!All the best,Francis Gorman,Resident Manager
10/10 – Hervorragend
Emmanuel
Mit der Familie gereist
26. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We did enjoyed our stay with them, but it's not like other W. Hotels that we stayed before. Needs more improvement to leave up to W. Brand, as a luxury hotel.
Emmanuel
Antwort von Resident Manager am 26. Dez. 2023
Hello Emmanuel, Thank you for reviewing your recent stay at W San Francisco. We are glad to hear how much you enjoyed your time with us, but we regret not meeting all of your expectations. We appreciate the feedback that helps us amplify our guest experience on all levels. We enjoyed hosting you and are already looking forward to your next visit!All the best,Francis Gorman,Resident Manager
10/10 – Hervorragend
Patricia
23. Dez. 2023
Gut: Sauberkeit
Patricia
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Resident Manager am 24. Dez. 2023
Hello Patricia, Thank you for choosing W San Francisco and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.All the best,Francis GormanResident Manager
10/10 – Hervorragend
OPARA, SAN FRANCISCO
Mit dem Partner gereist
17. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our stay was great. Our room was bright and clean, although there wereno extra toiletries you’d expect from the W and no wash clothes, and the valet parking fee was outrageous. Otherwise a fabulous stay. We would stay there again.
OPARA
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Resident Manager am 17. Dez. 2023
Hello Opara, Thank you for the outstanding rating for W San Francisco. We believe in creating a personal and meaningful experience for each of our guests; therefore, we are thrilled you enjoyed our authentic style as well as our stylish rooms. Thanks once more for your valuable insights and candor. We hope you will return soon; we are looking forward to it!All the best,Francis Gorman,Resident Manager
10/10 – Hervorragend
Clayton
Mit dem Partner gereist
16. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We stayed at the W in San Francisco for a long weekend away. They have a $40 per day resort fee. But they essentially give it back in a $35 per day good and beverage credit in the hotel. Also, free tickets to the SFMOMA next door! Great staff. Cool lobby.
Clayton
Aufenthalt von 3 Nächten im November 2023
Antwort von Resident Manager am 17. Dez. 2023
Hello Clayton, Thank you for reviewing your recent stay at W San Francisco. We love that you loved our spirited Talent, energetic style, and amazing services. We enjoyed hosting you and are already looking forward to your next visit!All the best,Francis Gorman,Resident Manager
10/10 – Hervorragend
Jesse
Mit dem Partner gereist
11. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff and service was excellent.
Jesse
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Resident Manager am 11. Dez. 2023
Hello Jesse, We are delighted you had such a good time with our engaging and dedicated Talent here at W San Francisco. We believe we have the best of the best, and we appreciate your kind remarks. Come back soon, we would love to provide you with another exceptional stay.All the best,Francis GormanResident Manager
8/10 – Gut
Ryan
Geschäftlich gereist
10. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ryan
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Resident Manager am 11. Dez. 2023
Hello Ryan, Thank you for sharing the nice rating about your experience at W San Francisco. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.All the best,Francis GormanResident Manager
10/10 – Hervorragend
Helayna L Carnes
Mit einer Gruppe gereist
3. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We were checked in by Lupe, and checked out by Oscar. Lovely staff!! We enjoyed our stay and everyone was extremely patient and kind to us the entire time. Room service was delicious, and quick. Overall experience was memorable and enjoyable. Will definitely be back!
Helayna L Carnes
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Resident Manager am 6. Dez. 2023
Hello Helayna, We are delighted you had such a good time with our engaging and dedicated Talent here at W San Francisco. We believe we have the best of the best, and we appreciate your kind remarks about their authentic hospitality as well as our amazing room service. We hope you will come back soon; we would love to provide you with another exceptional stay!All the best,Francis Gorman,Resident Manager
10/10 – Hervorragend
Frank
30. Nov. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We were traveling with our dog and needed an early checkin to make an important apt, the staff did a great job of understanding our predicament and got us in our room in time for us to make our apt. Visas approved, PT next! Thanks W!!
Frank
Aufenthalt von 2 Nächten im September 2023
Antwort von Resident Manager am 1. Dez. 2023
Hello Frank, It was our pleasure to welcome you to W San Francisco. We are delighted to know you had an excellent stay and that our Talent left such a warm impression. They emphasize giving every guest the best experience possible, down to the smallest detail, is something that makes us very proud. We look forward to sharing your kind comments with them! We appreciate the wonderful recommendation, and we look forward to seeing you again soon.All the best,Francis GormanResident Manager