Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
236 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
236
224 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
224
221 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
221
147 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
147
173 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
173
6,8/10
Sauberkeit
7,2/10
Personal & Service
6,4/10
Ausstattung
6,6/10
Zustand der Unterkunft
6,6/10
Umweltfreundlichkeit
Bewertungen
8/10 – Gut
Arnedo
Mit der Familie gereist
26. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Got a good rate, but the hotel amenities can be a little better.
Arnedo
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Management am 27. Mai 2024
Dear Arnedo, Thank you for your feedback. We're glad you found our rates appealing. We are constantly striving to enhance our amenities to better meet the needs of our guests. Your input is valuable to us, and we will take it into consideration as we continue to improve our offerings. We appreciate your patronage and hope to exceed your expectations on your next visit to Extended Stay America.Sincerely,Hotel Management
4/10 – Schlecht
Cathy
Mit der Familie und kleinen Kindern gereist
24. Mai 2024
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
No shampoo ,,, bed was not comfortable,, cheap towels only two ,, had a kitchen no utensils ,, super noisy ,, not worth the $$ also receptionists not trained well no hospitality she was rude
Cathy
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Management am 25. Mai 2024
Dear Cathy, Thank you for bringing these concerns to our attention. We apologize for the inconvenience you experienced during your stay. Providing a comfortable and welcoming environment is our priority, and we regret that we fell short of your expectations. We have addressed these issues with our housekeeping and reception teams to ensure that our guests receive the amenities and service they deserve. Your feedback is invaluable as it helps us improve our services. We appreciate your understanding and hope to have the opportunity to welcome you back in the future for a more enjoyable experience.Sincerely,Hotel Management
2/10 – Ungenügend
Steven
24. Mai 2024
Steven
Aufenthalt von 1 Nacht im Mai 2024
10/10 – Hervorragend
jaime
22. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful hotel. Clean and comfortable. Highly recommended.
jaime
Aufenthalt von 2 Nächten im März 2024
10/10 – Hervorragend
Michael
20. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Michael
Aufenthalt von 1 Nacht im Mai 2024
2/10 – Ungenügend
Jesse
Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
19. Mai 2024
Gut: Personal & Service und Zustand der Unterkunft
There was a couple engaged in a screaming match between the hours of 1am - 3am and management never came up to solve the problem. To add, breakfast was wiped out by 7 and it barely started at 6. Will not stay here again
Jesse
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Management am 20. Mai 2024
Dear Jesse, Thank you for your feedback. We sincerely apologize for the disturbances you experienced and the issues with breakfast availability. Ensuring a peaceful and enjoyable stay for our guests is our priority, and we regret that we fell short during your visit. We are addressing these concerns with our team to improve our services and response times. Your comments are valuable to us, and we hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Management
10/10 – Hervorragend
Irving
Mit der Familie gereist
18. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Pays for wifi
Irving
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Management am 20. Mai 2024
Dear Irving, Thank you for your feedback about your stay at Extended Stay America. We strive to provide the best possible amenities for our guests, and we understand the importance of complimentary wifi access. Your comments will be reviewed by our management team to ensure we are providing value and convenience to our guests. We appreciate your understanding and hope to have the opportunity to improve your experience during future stays.Sincerely,Hotel Management
10/10 – Hervorragend
James
18. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
James
Aufenthalt von 1 Nacht im Mai 2024
6/10 – Okay
Ernesto
27. Apr. 2024
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Place is a little run down
Ernesto
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Management am 28. Apr. 2024
Dear Ernesto, Thank you for sharing your thoughts with us. We appreciate your feedback regarding the condition of our property. Rest assured, we take your comments seriously and are actively working to address any areas in need of improvement. Our goal is to ensure every guest enjoys a comfortable and pleasant stay with us. We hope you'll consider giving us another chance to exceed your expectations in the future. Sincerely,Hotel Management
8/10 – Gut
Laurie
Mit Haustieren gereist, Mit dem Partner gereist
23. Apr. 2024
Gut: Sauberkeit, Personal & Service und Ausstattung
Staff was friendly and accommodating. Close to Alot of different things.
Laurie
Aufenthalt von 3 Nächten im April 2024
2/10 – Ungenügend
Leslie Camille
Mit dem Partner gereist
21. Apr. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Noisy and not clean
Leslie Camille
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Management am 21. Apr. 2024
Dear Leslie Camille, Thank you for your review of our hotel. We apologize for the disturbance and cleanliness issues you experienced during your visit. Providing a peaceful and clean environment is essential to us, and we regret falling short of your expectations. Your feedback is invaluable, and we will address these concerns with the team to ensure a more enjoyable experience for our guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a better stay in the future.Sincerely,Hotel Management
4/10 – Schlecht
nicolas
Geschäftlich gereist
21. Apr. 2024
Verbesserungswürdig: Zustand der Unterkunft
The room smell
nicolas
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Management am 21. Apr. 2024
Dear Nicolas, Thank you for choosing to stay at our hotel. We apologize for the inconvenience caused by the odor in your room. Ensuring a comfortable stay is our priority, and we regret that we fell short in this instance. Your feedback is valuable, and we will address the issue internally to prevent recurrence. We do hope you will give us another chance the next time your travels bring you our way. Sincerely,Hotel Management
6/10 – Okay
Alexander
15. Apr. 2024
Gut: Sauberkeit und Personal & Service
My getaway weekend stay in San Diego at Extended Stay was up to par. An average hotel experience that had friendly staff, elevator to all floors, cleaning service, ect.
The King bedroom was spacious for my lady and I with plenty of space and lighting. There was a lot of table space with two nightstands, a desk, a dresser, and a medium sized kitchen counter.
We appreciated the full sized fridge and kitchen appliances, but didn’t use them to their full potential. The TV was a little out dated but still an HD flatscreen so it wasn’t bad for the bedtime hours.
The bathroom was sleek and clean with plenty of counter space and lighting for the ladies. There was only one bar of soap for the shower so make sure to bring shampoo and conditioner which thankfully I had.
Only issue with the room was the smoke alarm was missing and reported it to the front desk after checking in to make sure I wasn’t blamed for it after. Also the windows have seen better days. One window would only open up one inch and the second window wouldn’t open up at all.
The property was clean with plenty of parking and liked the gated parking lot entrance, but the gate would only close during the night time hours.
Overall a good experience
Alexander
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Management am 16. Apr. 2024
Dear Alexander, We appreciate your detailed feedback about your recent stay with us in San Diego. It's fantastic to learn that our accommodations met your expectations for the most part, and we're glad you enjoyed the spaciousness and amenities of the king bedroom. Your compliments about our courteous and devoted team members are genuinely appreciated. However, we sincerely apologize for any discomfort caused by the issues with the smoke alarm and windows. Please rest assured that we take your feedback seriously and will address these concerns with our team to ensure a better guest experience moving forward. We hope to have the opportunity to welcome you back for an even more enjoyable stay next time. Sincerely,Hotel Management
2/10 – Ungenügend
Maricela
15. Apr. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
This place used to be better, we called for room service and they said they only do it every two weeks. We also had to get towels at the front desk, come on you guys can do better.
Maricela
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Management am 16. Apr. 2024
Dear Maricela, Thank you for choosing us and leaving your feedback. We regret any lapses in our service and accommodations from your previous stays with us. Our housekeeping services are provided once every two weeks to guests staying eight or more nights, respecting the privacy of their home-like living. These services are always available upon request for a minimal fee, and we also offer a complimentary linen exchange service at the front desk as often as you like. However, we sincerely apologize for falling short of your expectations. We have noted your concerns and appreciate your insights, as your comments are crucial to our continued efforts to improve. Thank you again for the feedback; we hope you will return in the future to enjoy our hotel to the fullest.Sincerely,Hotel Management
6/10 – Okay
Sung, Redding
14. Apr. 2024
Gut: Personal & Service und Zustand der Unterkunft
Fine
Sung
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Management am 16. Apr. 2024
Dear Sung, Thank you for choosing us for your recent accommodation in our area. We hope your overall stay was enjoyable; however, we regret that you did not leave completely satisfied. We are grateful for your feedback as we continually strive to enhance our guest experience. It was a pleasure having you as our guest, and we hope you will revisit us again the next time you are in the area.Sincerely,Hotel Management
2/10 – Ungenügend
Jenee
Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
12. Apr. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hinge on our door completely broke off so it never automatically closed after us. We told the front desk and they said someone would come fix it. We were there for a week and no one ever came. We also reminded them. Broken security latch, wires hangin from the ceiling. Animal poop in the hall. Short on towels and kitchen supplies. We asked for room close together but weren’t able to get it. Things just didn’t feel clean and smelt old and run down. The security gate was broken. The tub drain didn’t plug so we couldn’t take baths. Our phone didn’t work and ceiling light didn’t work.
Jenee
Aufenthalt von 7 Nächten im März 2024
Antwort von Hotel Management am 13. Apr. 2024
Dear Jenee, Thank you for taking the time to post your review, as we value our guest's comments and opinions. We completely understand how the events you experienced detracted from your stay and made it less relaxing and seamless. Our goal is to create exceptional and memorable experiences for every guest, so we sincerely apologize that we fell short in your case. Your feedback is essential to us, and we appreciate you bringing these concerns to our attention. We will address these issues appropriately. We hope you will return so that we can have an opportunity to provide you with a better experience.Sincerely,Hotel Management
10/10 – Hervorragend
Angelina, San Diego
11. Apr. 2024
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Key was dis alarmed.
Angelina
Aufenthalt von 2 Nächten im März 2024
Antwort von Hotel Management am 12. Apr. 2024
Dear Angelina, Thank you for choosing Extended Stay America as your place of stay. We appreciate your generous rating and are delighted to read that you had a wonderful experience with us. We aim to ensure that every guest has an excellent and memorable stay, and we are glad to know that we have achieved that with you. We have noted your specific feedback about the key. It was our pleasure to host your visit, and we look forward to seeing you soon.Sincerely,Hotel Management
6/10 – Okay
Sandy
9. Apr. 2024
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The room was outdated and the towels were dirty...
Sandy
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Management am 9. Apr. 2024
Dear Sandy, Thank you for reviewing your stay. We are happy your overall experience was pleasant. Our focus is on providing our guests with an exceptional experience, so we appreciate all of your comments. We have taken note of the concerns you raised. We will share your feedback with our team, and we hope you will consider a return visit so we can show you we are devoted to giving each guest a great experience.Sincerely,Hotel Management
10/10 – Hervorragend
Chris
6. Apr. 2024
Gut: Personal & Service
The staff is exemplary. This hotel is dog friendly and they do a booming canine business, but they also provide all the needs for a quick doggy walk and pee.
Breakfast is as advertised, just prepackaged stuff and coffee, but they were very clear about that.
Chris
Aufenthalt von 1 Nacht im April 2024
8/10 – Gut
ruth
6. Apr. 2024
ruth
Aufenthalt von 1 Nacht im April 2024
6/10 – Okay
Selenia
Mit einer Gruppe gereist
28. März 2024
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
The staff was amazing. Lydia was the top of all. Considering the 2 medical emergencies.
All personnel day and night were great.....5 stars to them.
Now the room smelled like urine, there are roaches in the bathroom and kitchen area. Housekeeping doesn't come every day, you have to take your own trash and dump in the trash room yourself. Also if you want clean linen or towels, you have to bring dirty ones to laundry room and go to front desk to request exchange for clean ones. You make your bed. Even though it says breakfast included. It is actually 2 pots of regular and decaf coffee, A 3ple tower with little muffins sealed in plastic.
Staff was great, but I'll never come back or recommend this place to anyone. Thank you.
Selenia
Aufenthalt von 4 Nächten im März 2024
Antwort von Hotel Management am 28. März 2024
Dear Selenia, Thank you for recognizing our amazing staff, especially Lydia, and their dedication during challenging times. We apologize for the cleanliness and service issues you encountered. Your feedback is vital, and we'll address these concerns to improve our standards. We understand your disappointment, and we're sorry for any inconvenience. Your comments will guide our efforts to enhance our guest experience. We appreciate your candor and hope to regain your trust in the future.Sincerely, Hotel Management
10/10 – Hervorragend
Diego
27. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great service
Diego
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Management am 27. März 2024
Dear Diego, Thank you for your kind words about Extended Stay America! Providing great service is at the core of what we do, and we're thrilled that you had a positive experience during your stay. Your satisfaction is our utmost priority, and we're delighted that our efforts resonated with you. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future. Sincerely,Hotel Management
10/10 – Hervorragend
Marivel
Mit dem Partner gereist
25. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Customer service was very friendly great hospitality,Quiet and convenient.
Marivel
Aufenthalt von 1 Nacht im März 2024
8/10 – Gut
Carmen
25. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Carmen
Aufenthalt von 2 Nächten im März 2024
4/10 – Schlecht
jose
Mit der Familie gereist
19. März 2024
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Old building, needs renovation. Feels unsafe.
jose
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Management am 29. März 2024
Dear Jose, Thank you so much for reviewing our hotel. Updating and renovating our hotel is always ongoing, and we are sorry that our property did not meet your expectations during your stay. Various parts of our hotel are scheduled for renovation soon, and we hope you will revisit us to see our progress. Sincerely,Hotel Management
4/10 – Schlecht
Brian
9. März 2024
Verbesserungswürdig: Zustand der Unterkunft
Brian
Aufenthalt von 4 Nächten im März 2024
8/10 – Gut
Melinda
6. März 2024
Melinda
Aufenthalt von 1 Nacht im März 2024
2/10 – Ungenügend
Adam
Mit der Familie gereist
4. März 2024
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
the place was horrible. our door did not have a room number, someone had removed it and written our room number on it with marker. there was water still in our bathtub. there was crumbs and dirt/dust on the floor. the "breakfast" was coffee and muffins and granola bars. the property and surrounding area was wough and looked shady.
Adam
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Management am 4. März 2024
Dear Adam, We sincerely apologize for the disappointing experience you encountered during your recent stay. It is truly disheartening to read about the unacceptable issues you faced with your room. Please know that this falls short of our usual standards, and we will share these concerns with our housekeeping team to prevent such oversights from repeating. Regarding our complimentary grab-and-go breakfast, we're truly sorry for falling short of your expectations. Your feedback is invaluable to us, and we assure you that we will utilize it to ensure a more fulfilling experience for future guests. Additionally, we understand your concerns about the surrounding area and assure you we work closely with the local police authorities to ensure the safety and security of our guests. We hope you will consider giving us another opportunity to provide you with a much-improved experience in the future.Sincerely,Hotel Management
4/10 – Schlecht
Ronald
Mit Haustieren gereist, Geschäftlich gereist, Mit dem Partner gereist
3. März 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Many homeless aroundcom, unsafe, the room was clean, but the hotel in general was dirty. Very unsatisfied.
Ronald
Aufenthalt von 2 Nächten im März 2024
Antwort von Hotel Management am 4. März 2024
Dear Ronald, Thank you for sharing your feedback with us. We are genuinely concerned to learn about your comments regarding the cleanliness and safety during your recent stay. We sincerely apologize for any discomfort caused by the issues you have raised. Please know that we take such feedback seriously, as we are committed to delivering an immaculate and secure environment for all our guests. Please rest assured we will use your insights to uphold our standards and ensure a more pleasant experience for future guests. We truly appreciate your insights and hope you will consider giving us another opportunity to provide you with a more enjoyable stay in the future.Sincerely,Hotel Management
4/10 – Schlecht
Pamela
3. März 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
There is a reason this property is cheaper than the ones around it. Spend the extra money.
Pamela
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Management am 4. März 2024
Dear Pamela, We appreciate you taking the time to share your feedback with us. Please accept our sincere apologies for any inconvenience you experienced during your stay. Our aim is always to provide exceptional value and comfort to all our guests. We genuinely regret falling short of meeting your expectations on this occasion. Your comments are invaluable to us as we continually strive to improve our guest satisfaction. We hope you will consider giving us another opportunity to provide you with a more fulfilling visit in the future.Sincerely,Hotel Management
10/10 – Hervorragend
LISAMARIE
Geschäftlich gereist
28. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfortable and close to old town
Convenient location and amenities but had to ask for any kitchen items. And no hair conditioner lol. But nice rooms and staff. Would definitely return.
LISAMARIE
Aufenthalt von 3 Nächten im Februar 2024
2/10 – Ungenügend
Gunther
27. Feb. 2024
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
When I called, they said there was a shuttle to and from the airport! There isn’t! I took the hotel because it said it is close to the airport. It isn’t!
Gunther
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Management am 28. Feb. 2024
Dear Gunther, Thank you for sharing your thoughts and comments regarding your stay with us. We always strive to exceed our guests' needs and expectations; therefore, we apologize for any disappointment with the shuttle service. We will address this issue adequately to ensure it is not repeated. Your patience is much appreciated, and we hope to see you again soon. Thank you for choosing us.Sincerely,Hotel Management
2/10 – Ungenügend
martin
24. Feb. 2024
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Alot of weird people out side walking around the motel, and arguing
martin
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Management am 25. Feb. 2024
Dear Martin, We're sorry to hear about your experience. While we strive to maintain a safe environment for all our guests, we understand that external factors may occasionally impact your stay. We appreciate your feedback and will continue to work diligently to ensure the comfort and security of our guests. If you ever feel uncomfortable or unsafe during your stay, please don't hesitate to reach out to our staff for assistance. We value your safety and satisfaction above all else.Sincerely,Hotel Management
10/10 – Hervorragend
Conrado
19. Feb. 2024
Conrado
Aufenthalt von 1 Nacht im Februar 2024
2/10 – Ungenügend
Hector
18. Feb. 2024
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Hector
Aufenthalt von 2 Nächten im Februar 2024
2/10 – Ungenügend
Stephanie
Mit der Familie und kleinen Kindern gereist
18. Feb. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
This place is dirty and unsafe. There are lots of drug dealers and scary people around. This is way overpriced.
Stephanie
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hotel Management am 20. Feb. 2024
Dear Stephanie, Thank you for taking the time to write a review of your stay. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
4/10 – Schlecht
Susanna
16. Feb. 2024
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The staff was great but the hotel needs serious help. 2 of the 4 charging stations were broken and in 1 of the functioning charging spaces a car was parked that looked like someone was living out of it. Had 2 rooms that had unexplained serious flooding. Again the staff tried to help but there was only so much that they could do.
Susanna
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Management am 17. Feb. 2024
Dear Susanna, We sincerely apologize for the inconvenience and challenges you encountered during your recent stay. While we're glad to hear that you found our staff to be accommodating, we understand the frustrations caused by the issues with the charging stations, the presence of a vehicle in the designated space, and the unexpected flooding in your rooms. Your feedback is invaluable, and we will address these concerns with urgency to ensure improvements are made. We hope to welcome you back in the future for a much-improved stay. Thank you for bringing these matters to our attention.Sincerely,Hotel Management
6/10 – Okay
Verifizierter Reisender
16. Feb. 2024
Gut: Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Bad plumbing
I had no issues with the room, until the drains backed up in our tub. There was this black powder and it had a disgusting aroma. Everything else was fine.
Verifizierter Reisender
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hotel Management am 17. Feb. 2024
Dear Guest, Thank you for bringing this matter to our attention, and we apologize for the inconvenience you experienced during your stay. It's disheartening to hear about the issue with the drains in your tub. We take cleanliness and guest comfort very seriously, and we regret that we fell short in this instance. Your feedback is essential, and we will address this issue promptly with our housekeeping and maintenance teams to ensure that such incidents do not recur. We appreciate your understanding and hope to welcome you back for a much-improved experience in the future. Thank you for your patience and for choosing to stay with us.Sincerely,Hotel Management
8/10 – Gut
Kelly
Mit der Familie gereist
16. Feb. 2024
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
Good value for the price. Nice for several days stay, with stove top range. They will loan pots upon request.
Kelly
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Hotel Management am 17. Feb. 2024
Dear Kelly, We're thrilled you found good value at Extended Stay America! Our kitchen amenities aim to make longer stays comfortable, and we're delighted you enjoyed the stove top range. Don't hesitate to reach out for any additional needs during your stay. We look forward to hosting you again soon!Sincerely,Hotel Management
10/10 – Hervorragend
alicia
8. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Chill stay
I had a nice time again. I needed a late checkout because of personal matters. Then I needed lil longer and theres a fee but Suzanna waived the fee for me when i checked out. Patience/ respect is key anywhere we go* overall a good stay.
alicia
Aufenthalt von 1 Nacht im Februar 2024
10/10 – Hervorragend
Tomeka
7. Feb. 2024
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Tomeka
Aufenthalt von 1 Nacht im Februar 2024
10/10 – Hervorragend
alicia
6. Feb. 2024
alicia
Aufenthalt von 1 Nacht im Januar 2024
10/10 – Hervorragend
alicia
6. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Quiet stay
We had a quiet couple days stay. Suzanna at the front desk lobby was nice and it was a quick check-in. The room was cozy and we bought groceries to cook in our room instead of eating out. It was overall nice/quiet stay. Will be back to stay again*
alicia
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Management am 8. Feb. 2024
Dear Alicia, We are pleased everything went great for you during your visit to our city. It is nice knowing our fantastic location, easy access to the suite's kitchen, and exceptionally friendly and helpful staff made it even better. Thank you for choosing Extended Stay America, and we look forward to your next stay.Sincerely,Hotel Management
10/10 – Hervorragend
Yvette
30. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Suzane the front desk host was wonderful and very accommodating.
Yvette
Aufenthalt von 7 Nächten im Januar 2024
10/10 – Hervorragend
Yvette
23. Jan. 2024
Yvette
Aufenthalt von 7 Nächten im Januar 2024
8/10 – Gut
Selene
21. Jan. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Selene
Aufenthalt von 1 Nacht im Januar 2024
6/10 – Okay
HECTOR D
Mit der Familie gereist
20. Jan. 2024
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
MALO EN GENERAL
Propiedad descuidada. Baño sin cortina, ninguna amenidad en el cuarto, jabón, etc.
Cumplio para pasar la noche únicamente.
Aparte te cobran extra el estacionamiento y no se menciona en la reservación.
HECTOR D
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Management am 21. Jan. 2024
Dear HECTOR D, We apologize for the oversights you experienced during your stay. This does not reflect our usual standards, and we appreciate your feedback. We will address the issues with amenities and communication about parking charges to ensure a more pleasant experience for our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with an improved stay in the future.Sincerely,Hotel Management
6/10 – Okay
Lina
15. Jan. 2024
Lina
Aufenthalt von 1 Nacht im Januar 2024
2/10 – Ungenügend
william
Mit der Familie gereist
9. Jan. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
william
Aufenthalt von 1 Nacht im Januar 2024
4/10 – Schlecht
Xiaonan
9. Jan. 2024
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Pet fee charged at check in but no mention on th site.
Breakfast has no milk no fruits but just package oatmeal, bars and coffee
Xiaonan
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Management am 9. Jan. 2024
Dear Xiaonan, We appreciate your feedback regarding the pet fee and breakfast offerings. Your comments are valuable; we'll use them to enhance our services. We apologize for any inconvenience and appreciate your understanding. If you choose to stay with us again, we are committed to providing a more satisfying experience. Thank you for bringing these matters to our attention.Sincerely,Hotel Management