2/10
We booked the Honeymoon Suite and got a different room which was much smaller and has No table and chairs. When we complained this there was no acceptable reaction; the lady just said sorry your room is full already. There was no compensation, no idea, nothing. They told us to wait another 72 hours but even after this period there was no reaction at all … a terrible Customer Management, never again !
Michael
Aufenthalt von 2 Nächten im Januar 2025