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Bewertungen von Motel 6 San Antonio, TX - Downtown - Alamo Dome

2 out of 5
Motel 6 San Antonio, TX - Downtown - Alamo Dome
748 Hot Wells Blvd, San Antonio, TX

Bewertungen

6,8
252 von insgesamt 874 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
220 von insgesamt 874 Gästebewertungen haben eine Bewertung von 8 - Gut" "
149 von insgesamt 874 Gästebewertungen haben eine Bewertung von 6 - Okay" "
100 von insgesamt 874 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
153 von insgesamt 874 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,2/10

Sauberkeit

7,2/10

Personal & Service

6,4/10

Ausstattung

7,0/10

Zustand der Unterkunft

7,2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Rainer

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ideal für Besuch der Missions
In einer ruhigen Gegend gelegen, und sehr günstig zu den Missions von San Antonio
Aufenthalt von 1 Nacht im März 2018

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Zustand der Unterkunft

4/10 – Schlecht

Elona

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Aufenthalt von 2 Nächten im Mai 2024

4/10 – Schlecht

Jose

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was dirty, no ironing board or iron, 1st level smelled like weed, property is isolated, felt unsafe, door lock was weak easlily could be broken off.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Brand Experience Team am 28. Mai 2024
Hi Jose,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

8/10 – Gut

Liana

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Brand Experience Team am 23. Mai 2024
Hi Liana,Thank you for positively rating your stay!Lilith#Team6

10/10 – Hervorragend

Tina

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Unique would be the key catd . For security purpose is freat idea. Didnt like the small pool
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Brand Experience Team am 20. Mai 2024
Hi Tina,Thanks for the perfect rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

10/10 – Hervorragend

Tina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Need a bigger pool
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Brand Experience Team am 20. Mai 2024
Hi Tina, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsLilith#Team6

10/10 – Hervorragend

Daniel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
What i didn't like about the property was that the pool was roo small
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Brand Experience Team am 20. Mai 2024
Hi Daniel, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

10/10 – Hervorragend

Miles

Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Flor

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Exelente
Aufenthalt von 1 Nacht im Mai 2024

4/10 – Schlecht

E.

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Property would not let me in lobby to check in. I had to check in at the night window, which is not air conditioned. There was a required pet deposit, which was returned at checkout. There was no coffee machine in the room. Tub and toilet had stains. There was no shampoo in the bathroom. The lady at the night window wanted to sell me a small container of shampoo.
Aufenthalt von 1 Nacht im April 2024
Antwort von Brand Experience Team am 6. Mai 2024
Hi E,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 – Hervorragend

Stephanie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Brand Experience Team am 9. Mai 2024
Hi Stephanie,Thank you for the perfect rating!Lilith#Team6

10/10 – Hervorragend

Pedro

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Todo bien
Aufenthalt von 1 Nacht im April 2024
Antwort von Nancy Y. am 1. Mai 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 – Hervorragend

Flor

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Brand Experience Team am 25. Apr. 2024
Hi Flor,Thank you for the perfect rating!Lilith#Team6

4/10 – Schlecht

Anna

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
They have roaches, I saw one crawling in the hallway, there was a dead one and roach turds in the lamp above a bed. There is also just an eerie, uncanny feeling surrounding the building and in the inside, including the hallways and rooms.
Aufenthalt von 1 Nacht im April 2024
Antwort von Brand Experience Team am 22. Apr. 2024
Hi Anna,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

6/10 – Okay

Heather

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The staff were very helpful and the room was clean. The AC was loud and turned off which the staff was very helpful about getting it re-started. It turned off again but i was able to get it to run the rest of the night. The location wasn't very attractive and was inconvenient. Other guests were noisy.
Aufenthalt von 1 Nacht im April 2024
Antwort von Brand Experience Team am 22. Apr. 2024
Hi Heather,Thank you for recognizing the great service provided by our staff. Your experience is important to us, we hope for the opportunity to improve your experience on your future bookings.Lilith#Team6

2/10 – Ungenügend

Joel

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Brand Experience Team am 25. Apr. 2024
Hi Joel,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 – Ungenügend

Hao

Verbesserungswürdig: Personal & Service und Ausstattung
DO NOT stay here. It will be your worst nightmare. When people walk by, it is loud, and you can hear exactly everything. The front Indian girl would give you whatever reasons to refuse your quest. All the Rooms are booked, can’t change my room. No extra towels, no extra pillow, manager is not available at the moment. What lever you ask for whatever reasons, the Andew is polite no. The bed sinks in, it hurt my back. It is definitely not worth trying to save couple bucks. Will never stay in model 6 anymore. NOT recommend this place.
Antwort von Brand Experience Team am 15. Apr. 2024
Hi Hao, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6

2/10 – Ungenügend

Eduardo Antonio

Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Lexa

Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

maria

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was good no concerns or issues
Aufenthalt von 1 Nacht im März 2024
Antwort von Nancy Y. am 2. Apr. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 – Okay

Jaysun

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
No coffee
Aufenthalt von 3 Nächten im März 2024
Antwort von Brand Experience Team am 25. März 2024
Hi JaysunThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

6/10 – Okay

desaray

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The room was pretty clean. But the outside did not match the inside. I did not like how we had to check in and out to the night window. A also charge a $25 Deposit, Just in case there is any damage to your room. You can only get in through the side door which is not convenient if your room is on the back end.
Aufenthalt von 1 Nacht im März 2024
Antwort von Brand Experience Team am 18. März 2024
Hi Desaray, We're thankful you had a wonderful experience during your recent stay with us, and we appreciate your feedback! We are committed to providing exceptional service to all our guests, and we are glad we met your expectations. We hope to have the opportunity to serve you again in the future for all your lodging needs. Thank you for choosing us!Natalie #Team6

6/10 – Okay

Marcos

Average
Aufenthalt von 1 Nacht im März 2024
Antwort von Brand Experience Team am 18. März 2024
Hi Marcos, Thanks for your review, we really appreciate the support.Natalie#Team6

2/10 – Ungenügend

Luis

Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Antonio

Aufenthalt von 1 Nacht im März 2024

2/10 – Ungenügend

Cesar

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Tengo que hacer un reclamo estoy muy molesta
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Brand Experience Team am 11. März 2024
Hola Cesar,Gracias por brindarnos sus comentarios. Su experiencia no es nuestro estándar de servicio. Apreciamos que nos haya informado sobre esto y nos gustaría analizar su experiencia más a fondo. Utilice la función Contáctenos en nuestro sitio web para conectarse con nosotros.Lilith#Equipo6

8/10 – Gut

Felipe

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Por el precio es un excelente hotel, muy limpias las habitaciones
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Brand Experience Team am 11. März 2024
Hola Felipe,¡Gracias por la excelente reseña! Esperamos verte pronto.Lilith#Equipo6

6/10 – Okay

daniel

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
didnt like that the check in time was at 3pm and refundable room rate and had to wait while they go check the room which kept me waiting in lobby instead of a quick check out
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Nancy Y. am 5. März 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 – Hervorragend

Jesse

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Nancy Y. am 7. März 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 – Gut

James

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Anniversary Stay
Was a joyful experience. Desk clerk was great. Fast and courteous.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Brand Experience Team am 27. Feb. 2024
Hi James, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

4/10 – Schlecht

Roy

Mit dem Partner gereist
Motel was not how advertised seemed it to be.. Photos were shown inside pool which was a complete opposite… fake advertisement..
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Brand Experience Team am 27. Feb. 2024
Hi Roy,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 – Okay

Lester

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Brand Experience Team am 8. März 2024
Hi LesterThanks for your review, we really appreciate the support. Lilith#Team6

8/10 – Gut

DERRICK

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Brand Experience Team am 8. März 2024
Hi Derrick,Thank you for positively rating your stay!Lilith#Team6

10/10 – Hervorragend

Gary

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
5 minutes to downtown
Close to downtown. Felt safe and slept well.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Brand Experience Team am 20. Feb. 2024
Hi Gary, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 – Hervorragend

Monte

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hard to get in touch with front desk. Lobby was closed
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Brand Experience Team am 20. Feb. 2024
Hi Monte, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 – Hervorragend

Hersey

Mit einer Gruppe gereist
Gut: Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Very clean room
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Brand Experience Team am 5. Feb. 2024
Hi Hersey,Thank you for the perfect rating!Lilith#Team6

8/10 – Gut

Marisol

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Enjoyable
I arrived little before midnight - The reception lady was very nice with me- and it didn’t require much of a deposit I liked that if you didn’t have a key room you couldn’t enter the building , which is good. Sheets were cleaned , table area was cleaned. Also they have a laundry mat area with vending machines. The rooms were very decent and cleaned. I enjoyed staying here. Due to the weather we weren’t able to enjoy the pool but maybe sometime in the future, will try once again. Checking out was pretty easy and quick.Deposit was return. Over all way better than the super 8 we had suffered in.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Brand Experience Team am 29. Jan. 2024
Hi Marisol,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

10/10 – Hervorragend

Stephanie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Cozy and quiet
Room was great, small but comfortable. Just enough room for a relaxing evening
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Nancy Y. am 16. Jan. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 – Okay

Kathleen

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
I could not have taken a bath or took a shower without shoes on. Disgusting. Sheets and towels were clean though.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Nancy Y. am 16. Jan. 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Relaxing night
Room was amazing, clean and very enjoyable
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Nancy Y. am 16. Jan. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 – Schlecht

Cristoval, Corpus Christi

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Little pillows, dirty and the smell of someone smoking weed down the hall and into the room
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Brand Experience Team am 4. Jan. 2024
Hi CristovalThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 – Ungenügend

Rosendo

Verbesserungswürdig: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Dezember 2023

2/10 – Ungenügend

Alan

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Personal & Service
Customer service
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Brand Experience Team am 26. Dez. 2023
Hi Alan,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 – Hervorragend

Stephanie

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
The check in process was super easy & fast. They do require a $25 deposit, which is returned back to you if you don’t cause any damages to the room. The lady that checked me in and out was super sweet and very nice. The room was very clean. The bed was comfy and sheets were clean. The pillows were not so comfy, but it’s not a huge deal because everything else was great. The fridge worked. All the lights in the room worked. They do have a small table in the room with 2 chairs where you can sit and eat. The ac was super cold & a plus in the summer. The tv worked well. The WiFi was a bit splotchy, but it wasn’t a big deal. We had zero issues with bugs. Restroom was clean. The shower is super slippery so be safe when getting in and out. Toilet was clean. There was plenty of clean towels. They did complementary bars of soap but they were small. I do wish there was a built in soap dispenser. Make sure to bring extra soap and your own shower shampoo and conditioner. If you’re staying more than a day, bring an extra roll of toilet paper. The elevators worked on the days we were there, but I like taking the stairs. The vending machines were stocked in case you need a drink or snack. The area isn’t great, which is in no fault of the workers. I would recommend checking on your car or just don’t leave valuables in there. The room where we stayed at we couldn’t look out to check on the cars. Other than that, I would recommend this place for the price. We’ll definitely be returning.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Brand Experience Team am 26. Dez. 2023
Hi StephanieWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 – Hervorragend

Jeremy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023

2/10 – Ungenügend

Jennifer

Aufenthalt von 1 Nacht im November 2023

2/10 – Ungenügend

Corey

Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Maria

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything is nice quiet and clean
Aufenthalt von 1 Nacht im November 2023
Antwort von Brand Experience Team am 20. Nov. 2023
Hi Maria,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith #Team6