Thank you for your feedback and are pleased to hear you enjoyed your stay with us, Thank you for choosing our property for your stay in San Antonio and hope to see you again soon.

Dear Guest,Thank you for your wonderful review! We're delighted to hear that you found our room to be a great value and appreciated the cleanliness and convenience of our location. Rocky will be pleased to know he made a positive impact on your stay. We look forward to welcoming you back in the future!

Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

Dear Guest,I'm sorry for the unpleasant experience you encountered during your stay. We are taking immediate steps to address the odour and pest issues in the room to prevent any recurrence. Your comfort and satisfaction are our top priorities. Our team hopes to serve a better stay next time.

Dear Guest,Your business is very important to us and we value your rating. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.

Dear Guest,I'm sorry to hear about your experience. It's our policy to prioritize guest privacy and security, and I apologize if you felt uncomfortable during the check-in process. Rest assured, your card information is handled with utmost care and confidentiality. We appreciate your feedback and will ensure that our team is reminded of the importance of respecting guest privacy. If you have any concerns about unauthorized charges, please don't hesitate to reach out to us.

Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

Dear Guest,We are sad to see you unhappy. On behalf of our entire team, I would like to apologize for the inconvenience you faced regarding the roaches. We will surely forward your valuable feedback to our team for improvements. Our Team hopes to serve you better next time. Please give us another chance to improve our services.

Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

Dear Guest,We're deeply sorry to hear about your experience. This does not align with our standards of cleanliness and guest comfort. Please accept our sincerest apologies, and rest assured we're taking immediate action to address this issue. We appreciate your feedback and will work tirelessly to regain your trust.

Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

Dear Guest,Thank you for bringing your concerns to our attention. After conducting a thorough investigation, we have confirmed that a refund for the second night was indeed issued by our manager. We sincerely apologize for the inconvenience caused by the presence of cockroaches during your stay. Rest assured, we take cleanliness and guest satisfaction seriously, and immediate steps will be taken to address the issue to prevent any recurrence. Your feedback is invaluable, and we hope to have the opportunity to regain your trust in the future.

Dear Guest,We truly regret the inconvenience caused by this issue and never want our guests to have such a kind of experience. Please know that we have hired a pest control contractor to address the roach issue. We assure you the best of services on your next stay.

Dear Guest,We are sad to see you unhappy. On behalf of our entire team, I would like to apologize for the inconvenience you faced regarding the roaches. We will surely forward your valuable feedback to our team for improvements. Our Team hopes to serve you better next time. Please give us another chance to improve our services.

Dear Guest,We are sad to see you unhappy. On behalf of our entire team, I would like to apologize for the inconvenience you faced regarding the roaches. We will surely forward your valuable feedback to our team for improvements. Our Team hopes to serve you better next time. Please give us another chance to improve our services.

Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

Dear Guest,We are sad to see you unhappy. On behalf of our entire team, I would like to apologize for the inconvenience you faced regarding the roaches. We will surely forward your valuable feedback to our team for improvements. Our Team hopes to serve you better next time. Please give us another chance to improve our services.

Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

Dear Guest,We appreciate the 3-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

Dear Guest,Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

Dear Guest,Thank you for choosing us for your recent stay. We apologize for the inconvenience faced by you. Kindly let me know about your disappointments in more detail to serve you a better stay next time.

Dear Guest,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!

Dear Guest,We appreciate your business and your time for rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

Dear Guest,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

Dear Guest,Thank you for taking the time to share your feedback regarding your experience. We apologize for the inconvenience faced by you. We have spoken to the concerned person, and we wish to serve you better the next time. We will always ensure that we keep delighting you with our facilities and services.

Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

Dear Guest, the time of your booking when you came into the office you didnt give the staff time to find the booking then started being verbally disrespectful to the staff and not allowing any of us to speak, you even pushed on the door when it clearly stated pull

Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

You were told 3 times if you had a pet, and you denied it, even though staff saw the dog hiding in your jacket. We refuse to service those who are not honest

Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. However, I would like to apologize for the inconvenience you faced regarding the roaches. We will surely forward your valuable feedback to our team for improvements. Our Team hopes to serve you better next time. Please give us another chance to improve our services.

Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

Dear Guest,We are sad to see you unhappy. On behalf of our entire team, I would like to apologize for the inconvenience you faced regarding the roaches. We will surely forward your valuable feedback to our team for improvements. Our Team hopes to serve you better next time. Please give us another chance to improve our services.

Dear Guest,We are sad to see you unhappy. On behalf of our entire team, I would like to apologize for the inconvenience you faced regarding the roaches. We will surely forward your valuable feedback to our team for improvements. Our Team hopes to serve you better next time. Please give us another chance to improve our services.

We appreciate your feedback. We will look into the issue you mentioned with our front desk in regards to your treatment while checking in. We would like to inform you that we are a safe property and we do not stop people from leaving their room or checking in to their rooms as you choose to checkout without any complaints to the front desk personal during your 12 hour stay in the room. We hope that you have a safe trip back home. Thank you once again.

Dear Guest,Thank you for your 5-star rating. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!

Hello, thank you for your feedback.Upon closer inspection, your brother didnt receive the deposit because we kept telling your party to check out; so the deposit was kept.You're also on DNR so management doesn't want you back on the property, thank you.

Dear Guest,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.

Dear Guest,We apologize for the inconvenience you faced and will surely forward your valuable feedback to our team for improvements. We will investigate this issue and will take the required measures. Our Team hopes to serve you better in the future.

Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.