6/10
Although it’s quiet in the area and the rooms are spacious this hotel needs renovation. My room has a lot of things that need to be corrected. Starting with the AC they are outdated , I understand it is dry hot in San Antonio but it is absurd that I have to wait till the next day at night time to actually feel like the room was cooler. Should atleast turn it on an hour before the guest arrives. The room had space for a love seat or any accent chair to be placed for comfort. There was no blower at all. Usually I see a set of 4 bath towels 2 hand towels and 4 wash clothes , this time it wasn’t the case. The bathroom light might as well keep it off because it was too dim to even use. One toilet paper used for a 4 night stay. The bed linens were stained and placed inside out. The staff was ok and amicable but honestly they need someone with a lil more spirit and enthusiasm because it was a couple I believe over the age of 70 both. I would consider coming back if I see that all these things have been corrected.
KAREN
Aufenthalt von 3 Nächten im Juni 2025
