Terrasse/Patio

Bewertungen von Canopy by Hilton San Antonio Riverwalk

4 out of 5
Canopy by Hilton San Antonio Riverwalk
123 N. Saint Marys St., San Antonio, TX

Bewertungen

9,4

Außergewöhnlich

968 von insgesamt 1298 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
213 von insgesamt 1298 Gästebewertungen haben eine Bewertung von 8 - Gut" "
71 von insgesamt 1298 Gästebewertungen haben eine Bewertung von 6 - Okay" "
22 von insgesamt 1298 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
24 von insgesamt 1298 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,4/10

Personal & Service

9,0/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Bernd Peter

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im August 2023
Antwort von Kiley am 17. Aug. 2023
Thank you for the amazing review! We hope you decide to stay with us again if you travel back to San Antonio!

10/10 – Hervorragend

Rolf

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im April 2023
Antwort von Julia H. am 2. Mai 2023
Thank you for taking the time to leave a positive review! We can't wait to welcome you back in the future.

8/10 – Gut

Hans-Jürgen

Geschäftlich gereist
Aufenthalt von 10 Nächten im März 2022
Antwort von Jonathan, Canopy by Hilton San Antonio Riverwalk am 21. März 2022
Hit Hans-Jurgen! Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Canopy by Hilton San Antonio Riverwalk

10/10 – Hervorragend

Mohamed

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were very friendly and professional
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Julia am 28. Mai 2024
Thank you so much for your kind review! We are so happy you enjoyed your stay with us.

10/10 – Hervorragend

Dianne

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel, Great location
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Julia am 28. Mai 2024
Thank you so much for your kind review! We are so happy you enjoyed your stay with us.

10/10 – Hervorragend

Mark

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very helpful staff
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Julia am 27. Mai 2024
We are so happy to hear that you enjoyed your stay with us!

10/10 – Hervorragend

Sara

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved staying here!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Julia am 27. Mai 2024
We are so happy to hear that you enjoyed your stay with us!

6/10 – Okay

Veronika

Aufenthalt von 3 Nächten im Mai 2024
Antwort von Julia am 26. Mai 2024
We appreciate your feedback!

10/10 – Hervorragend

John

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
GREAT LOCATION
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Kiley am 24. Mai 2024
Thank you so much for the amazing review about our hotel, John! We're thrilled to hear that you enjoyed the location and surrounding areas! We hope to welcome you back in the future!

10/10 – Hervorragend

Ricardo

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
🙌
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Kiley am 24. Mai 2024
Thank you for taking the time to leave us such a great review! We hope you will travel back to San Antonio in the future, and visit us again!

8/10 – Gut

Lawrence Edward

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel was good, staff friendly, convenient location, right on river walk.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Kiley am 24. Mai 2024
We're thrilled to hear that you enjoyed our hotel's amazing location! Providing guests with an exceptional setting to explore and experience is one of our top priorities. Whether it's the stunning views, convenient access to local attractions, or simply being nestled in the heart of the action, we're delighted that our location enhanced your stay. Thank you for taking the time to share your positive feedback, and we look forward to welcoming you back to our hotel for another unforgettable visit!

6/10 – Okay

JAMES

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
It was a nice hotel, although the ac was running and it was a very, hot night. Needless to say, it makes sleeping pretty miserable that even my husband sweated during the night which is very unusual. That would be my only complaint BUT IT IS A BIG ONE! Parking staff was absolutely great! Will not re-book at this location because of non-working AC.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kiley am 24. Mai 2024
James, I'm sorry to hear about the trouble you experienced with the air conditioning during your stay. Your comfort is our top priority, and it's disappointing to learn that we fell short in providing the ideal environment for you. Rest assured, we take feedback like this seriously and will address the issue promptly to ensure it doesn't recur. If you have any further details or would like to discuss your experience further, please don't hesitate to reach out. We appreciate your feedback and hope to have the opportunity to make it right for you in the future.

8/10 – Gut

Daniel, Laredo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kiley am 24. Mai 2024
Thank you for taking the time to leave us an amazing review! We hope to welcome you back in the future!

10/10 – Hervorragend

Christina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful property, right on the riverwalk. Loved the sliding barn doors and the decor in the room. Spectacular breakfast. Friendly, knowledgeable staff.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kiley am 22. Mai 2024
Thank you so much for taking the time to leave us an amazing review! We are thrilled to hear that you enjoyed our property and restaurant. Providing top-notch service is at the heart of everything we do, and it's incredibly rewarding to know that our efforts have made a difference for you. Thank you for taking the time to share your feedback – it truly means the world to us! We hope to welcome you back in the future!

10/10 – Hervorragend

Christie

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful property. Great access to all the downtown attractions. Dinner at Domingo was amazing
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Kiley am 22. Mai 2024
Thank you so much for your kind words about our hotel and restaurant! We are thrilled to hear that you enjoyed your stay. We hope to see you again in the future!

10/10 – Hervorragend

Sungji

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very comfortable and pleasant stay. Easy access to the Riverwalk. I enjoyed my time and the Nespresso each morning.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Karen, -Front Desk Manager am 22. Mai 2024
Hi Sungli,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.

8/10 – Gut

Iris

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Karen, -Front Desk Manager am 22. Mai 2024
Hi Iris,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.

10/10 – Hervorragend

Arceli

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Overall great place to stay. TV doesn’t work
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Julia am 21. Mai 2024
We are so happy to hear that you enjoyed your stay with us! Thank you for letting us know about the TV so that we can make sure it is fixed before the next guest arrives!

10/10 – Hervorragend

Robert

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Julia am 21. Mai 2024
We are so happy you enjoyed your stay! I hope we have the opportunity to welcome you back again in the future.

10/10 – Hervorragend

Li

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Stayed for a night and had no complaints
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Julia am 21. Mai 2024
We are so happy you enjoyed your stay! I hope we have the opportunity to welcome you back again in the future.

10/10 – Hervorragend

Jeremy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was a wonderful stay, just wish they had continental breakfast. Over all an amazing place to stay :)
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Karen, -Front Desk Manager am 20. Mai 2024
Hi Jeremy,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.

10/10 – Hervorragend

Carol J

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Was an awesome hotel loved the Bar on 3rd floor very cute
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Karen, -Front Desk Manager am 20. Mai 2024
Hi Carol J,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.

10/10 – Hervorragend

Kelly

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Karen, -Front Desk Manager am 21. Mai 2024
Hi Kelly,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.

10/10 – Hervorragend

Emmanuel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The place was clean , the restaurant was one of the best on the river walk
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kiley am 20. Mai 2024
Thank you for taking the time to leave us such an amazing review! We are thrilled to hear that you enjoyed your stay with us. We hope to welcome you back in the future!

10/10 – Hervorragend

Wanell K

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was great except the $55 a night for parking. Staff was great, facility was great, food was great. Loved the motel. Will definitely stay again!
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Karen, -Front Desk Manager am 27. Mai 2024
Hi Wanaell,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.

10/10 – Hervorragend

Jose

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Kiley am 19. Mai 2024
Thank you so much for taking the time to leave us an amazing review! We hope to see you again soon!

10/10 – Hervorragend

Johnathan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good place would book again
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Julia am 17. Mai 2024
Thank you so much for your great review! We are so happy you enjoyed your stay!

10/10 – Hervorragend

robert

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay, convenient to the Riverwalk and staff was excellent
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Karen, -Front Desk Manager am 13. Mai 2024
Hi Robert,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.

4/10 – Schlecht

Ricardo del

Gut: Sauberkeit und Zustand der Unterkunft
Se fue el agua en todo el hotel y no quisieron reembolsarme una noche por haber separado a ttavez de expedia
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Adam M. am 14. Mai 2024
Lamentamos sinceramente los inconvenientes que experimentaste durante tu estancia debido a la falta de agua en el hotel. Hemos aplicado un crédito de 30 a tu cuenta como compensación por las molestias ocasionadas. Valoramos tu paciencia y comprensión en esta situación. Esperamos que esta compensación demuestre nuestro compromiso con tu satisfacción como huésped. Si necesitas alguna otra asistencia o tienes más preocupaciones, por favor no dudes en contactarnos directamente. ¡Esperamos darte la bienvenida de nuevo en el futuro para una experiencia mucho más placentera!

10/10 – Hervorragend

Valeria

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved it !
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kiley am 13. Mai 2024
Thank you so much for taking the time to leave us a review! We hope to see you again in the future!

10/10 – Hervorragend

Sidali

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Modern and clean hotel, view from the room was awesome and the staff were very helpful and accommodating. Late checkout was a bonus 😉
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Julia am 13. Mai 2024
Sidali, Thank you so much for your great review! We are so happy you enjoyed your stay and look forward to welcoming you back again in the future!

10/10 – Hervorragend

Madison

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel was amazing! Food, location, service! 10/10 love!!!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Karen, -Front Desk Manager am 12. Mai 2024
Hi Madison,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon

10/10 – Hervorragend

Beatriz

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Only the steam is not useful for ironing some parts.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Karen, -Front Desk Manager am 12. Mai 2024
Hi Beatriz,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service. We will continue to work on improving the conditions of our steamer. We appreciate your business and We look forward to serving you again soon!

2/10 – Ungenügend

Scott

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Julia am 13. Mai 2024
I am sorry to hear that you did not have a good experience with us. I do see that you cancelled your reservation, with full refund and did not check into our hotel. We would love to hear more about what we could have done better for you prior to your arrival.

10/10 – Hervorragend

Clinton, HOOPER

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
the location of the hotel
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Karen, -Front Desk Manager am 11. Mai 2024
Hi Clinton,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.

10/10 – Hervorragend

Rick

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Adam M. am 10. Mai 2024
Thank you so much for sharing Rick! Please come back and visit us again soon!

10/10 – Hervorragend

Patrick

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very happy with Our choice to stay here. It is right on the Riverwalk and easy access to all the other dining options and shops. I thought the bottom floor restaurant bar area was one of the nicer on all of the Riverwalk.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Karen Jorgenson, -Front Desk Manager am 9. Mai 2024
Hi Patrick,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.

10/10 – Hervorragend

Noelle, Asbury

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Adam M. am 9. Mai 2024
Thank you so much for sharing Noelle! Please come back and visit us again soon!

8/10 – Gut

Phillip, Finksburg

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place to stay plenty of different things to do around
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Julia am 8. Mai 2024
Phillip,Thank you so much for your review! We are so happy you enjoyed your stay with us, and we look forward to welcoming you back again in the future!

10/10 – Hervorragend

Ana

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great time during Fiesta weekend
Aufenthalt von 1 Nacht im April 2024
Antwort von Julia am 8. Mai 2024
Thank you so much for your review! We are so happy you enjoyed your stay with us, and we look forward to welcoming you back again in the future!

6/10 – Okay

Nancy

Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Kiley am 8. Mai 2024
Thank you for taking the time to share your feedback about your recent stay with us. We're glad to hear that your experience was satisfactory overall, but we're always striving to make every guest's stay exceptional. We value your input and would love to know how we can turn your stay into an outstanding one next time. Your insights help us improve, and we hope to have the opportunity to exceed your expectations on your next visit. If there's anything specific you think we could do better, please don't hesitate to let us know. We're here to ensure your comfort and satisfaction.Thank you again for choosing to stay with us. We look forward to welcoming you back soon.

10/10 – Hervorragend

Heather

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The interior is unique and stylish. The view of and access to riverwalk is amazing.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Kiley am 7. Mai 2024
Heather, thank you for sharing your experience! We're thrilled to hear that you enjoyed our unique and stylish interior design. We take pride in creating a welcoming and aesthetically pleasing atmosphere for our guests. The riverwalk view and access are indeed exceptional features, and we're delighted that you were able to fully appreciate them during your stay. We hope to have the pleasure of welcoming you back soon for another memorable experience at our hotel!

10/10 – Hervorragend

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Loved the modern room. Have stayed at other Riverwalk hotels. This was our nicest stay to date.
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Chenxin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Kiley am 4. Mai 2024
Thank you so much for taking the time to leave us an amazing review! We hope you will visit us again soon!

8/10 – Gut

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
dining opions
Aufenthalt von 1 Nacht im April 2024
Antwort von Karen Jorgenson, -Front Desk Manager am 1. Mai 2024
Hi David,Thank you for the wonderful review and for taking the time to share your feedback with Canopy by Hilton San Antonio Riverwalk. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Hope to see you soon.

10/10 – Hervorragend

Nicholas, saint louis

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was a very cool hotel and the staff was awesome.
Aufenthalt von 3 Nächten im April 2024
Antwort von Adam M. am 30. Apr. 2024
Thank you so much for sharing Nicholas! Please come back and visit us again soon!

8/10 – Gut

Maxime

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Adam M. am 30. Apr. 2024
Thank you so much for sharing! We appreciate all feedback and always continue to improve. If there is anything you think we could have done differently, please let us know. Thank you for staying with us. We hope to welcome you back soon!

10/10 – Hervorragend

Rozmin

Aufenthalt von 2 Nächten im April 2024
Antwort von Kiley am 19. Mai 2024
Thank you for leaving us a review! We hope to welcome you back in the future!

8/10 – Gut

Marcoantonio

Gut: Sauberkeit und Personal & Service
Good
Aufenthalt von 1 Nacht im April 2024
Antwort von Kiley am 30. Apr. 2024
Thank you so much for your kind words and for taking the time to share your positive experience with us! We are thrilled to hear that you had a good time during your recent stay.At Canopy by Hilton San Antonio Riverwalk providing exceptional service and creating memorable experiences for our guests is our top priority, and it's wonderful to hear that we succeeded in doing so during your visit.Your feedback is incredibly valuable to us, and it serves as a great source of motivation for our team. We hope to see you again soon!

10/10 – Hervorragend

Efraín

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent
Aufenthalt von 1 Nacht im April 2024
Antwort von Kiley am 30. Apr. 2024
Thank you so much for your kind words and for taking the time to share your positive experience with us! We are thrilled to hear that you had a good time during your recent stay. We look forward to welcoming you back for another fantastic experience in the future!