Frühstücksbereich

Bewertungen von Rodeway Inn Sacramento - University Area

2 out of 5
Rodeway Inn Sacramento - University Area
25 Howe Ave, Sacramento, CA

Bewertungen

7,2

Gut

327 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
257 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 8 - Gut" "
171 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 6 - Okay" "
104 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
143 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,4/10

Sauberkeit

7,6/10

Personal & Service

6,4/10

Ausstattung

7,0/10

Zustand der Unterkunft

6,8/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Heike

Gut: Sauberkeit und Zustand der Unterkunft
Ok für eine Nacht.
Für ein schnelles Nachtlager unterwegs ganz ok.
Aufenthalt von 2 Nächten im September 2019
Antwort von Gnisac am 5. Okt. 2019
Thank You

8/10 – Gut

Ingo

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Die Lage ist zwar laut, aber das Motel ist sauber, ordentlich und das Personal super freundlich und hilfsbereit 😊
Aufenthalt von 2 Nächten im Juli 2019

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Ordentliches Motel knapp hinter Sacramento
Alles okay gewesen.
Aufenthalt von 1 Nacht im Mai 2019
Antwort von Operations Manager am 19. Mai 2019
Wir freuen uns sehr über Ihr wunderbares Feedback! Vielen Dank, dass Sie Ihre positiven Kommentare online geteilt haben. Es ist immer beruhigend, wenn wir positive Kommentare von unseren Kunden erhalten und ihre Erwartungen erfüllt haben. Wir freuen uns über Ihre Interaktion mit unseren Mitarbeitern an der Rezeption. Wir freuen uns, Sie wieder im Good Nite Inn Sacramento begrüßen zu dürfen

2/10 – Ungenügend

Rachael

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 23. Mai 2024
Hello Rachael, We're sorry to hear that your experience did not meet expectations. Please feel free to contact us directly with any details on how we can improve for the future. We value your input and hope to welcome you back for a better stay.

10/10 – Hervorragend

Fernando, Sacramento

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This great piece
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 14. Mai 2024
Hello Fernando,We appreciate you taking the time to share your feedback with us. Should you have any further comments or concerns, please don't hesitate to contact our management team directly for a more detailed discussion. Your input is invaluable to us as we strive to continually enhance our guests' experience.

10/10 – Hervorragend

KURT

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 29. März 2024
Hello KURT,We are delighted to hear that you had a wonderful stay with us! If you have any further suggestions or would like to share more about your experience, please feel free to reach out to us directly. We hope to welcome you back soon for another fantastic stay!

6/10 – Okay

ronald quincy

Mit der Familie gereist
Verbesserungswürdig: Ausstattung
A lot of crackheads on and off property.Several fights in different rooms near us! Could not get any rest! No cream and sugar to go with their terrible coffee in the lobby!
Aufenthalt von 3 Nächten im März 2024
Antwort von Manager am 27. März 2024
Hello ronald quincy, We are sorry to hear about your experience. We always strive to prioritize the safety and comfort of all our guests. Your feedback is valuable as we continuously work to enhance our services. For any concerns during your stay, we recommend reaching out to our management team directly to address them thoroughly.

10/10 – Hervorragend

Christina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 27. März 2024
Hello Christina,Thank you for choosing to stay with us! We are delighted to hear that you enjoyed your time at our hotel. If you have any further comments or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back in the future for another wonderful stay!

6/10 – Okay

Richard

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Well the first room we checked into the tv was broken, but they did quickly move us to a different room. The check in lady was nice. Upon checking out the next morning some other lady had to go inspect the room before I could receive my cash deposit. There was an issue with a remote she couldn’t find and we had to go back to the room together and it was wrapped in the bed covers. After that I was able to get my deposit back. All in all the room wasn’t bad for the price. I would probably go back but with lower expectations.
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 22. März 2024
Hello Richard,Thank you for sharing your feedback with us. We are glad to hear that our team promptly addressed the issue with your room and that you found our staff to be friendly. Your comments will be shared with our team to ensure a smoother check-out experience in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.

10/10 – Hervorragend

Shaneshea

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Quiet property
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 17. März 2024
Hello Shaneshea,We are pleased you enjoyed the peaceful ambiance of our hotel. Your comfort is our priority, and we hope you had a restful stay with us. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

4/10 – Schlecht

Juan

Aufenthalt von 2 Nächten im März 2024
Antwort von Manager am 2. Apr. 2024
Hello Juan, We're sorry to hear that your experience fell short of expectations. Please don't hesitate to contact us directly to provide further details so we can address any concerns you may have. We value your input and would like to ensure your next stay exceeds your expectations.

10/10 – Hervorragend

stephanie, Elk Grove

Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 29. März 2024
Hello stephanie,Thanks for choosing us. Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 – Hervorragend

stephanie, Elk Grove

Staff
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 6. März 2024
Hello stephanie,We appreciate your feedback regarding our staff. It is rewarding to hear that you experienced no difficulties with our services or staff. Your compliments on our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!

10/10 – Hervorragend

Thomas, Sacramento

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Some of the attention to details to the property have gone downhill the past few stays in regards to cleanliness and overall upkeep. Could be age of the property or financial. It’s not for a lack of caring because they do care within the limitations they have to work with this crew does an amazing job time and time again and I applaud them. This would be a tough job and property to run. But the owners and upper management need to pay attention to this property and not let it get too far out of control or out of hand away from them. They may never regain control over this gem in the rough condition again. The team here is amazing and I do thank them!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 5. März 2024
Hello Thomas,We are grateful for your feedback and always strive to provide a top-notch experience for our guests. Rest assured, we value your comments and will share them with our team for further improvement. Your recognition of our hard-working staff means a lot to us, and we appreciate your kind words. We aim to address any areas for enhancement to ensure our property is well-maintained for all future guests. Thank you for taking the time to share your insights with us.

10/10 – Hervorragend

Fardi

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 5. März 2024
Hello Fardi,We are delighted to hear that you had a wonderful stay with us! If there is anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know.

4/10 – Schlecht

Leah

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
It’s cheap but doesn’t feel safe. Single women should NOT stay here
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Manager am 3. März 2024
Hello Leah,We take all feedback seriously and regret to hear that you did not feel safe during your stay. Your concerns have been noted for the hotel's continuous improvement in guest experiences. If you'd like to discuss this matter further, please feel free to contact our management team directly.

4/10 – Schlecht

Gregory

Verbesserungswürdig: Sauberkeit
Room was not clearm hair in the tub and sheets looked used. I decided not to stay.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 1. März 2024
Hello Gregory, We apologize for the inconvenience you experienced during your stay. We take cleanliness very seriously and will address this with our housekeeping team to ensure this doesn't happen in the future. Your feedback is valuable, and we hope you will consider giving us another opportunity to exceed your expectations.

4/10 – Schlecht

kibrom

Aufenthalt von 4 Nächten im Februar 2024
Antwort von Manager am 1. März 2024
Hello kibrom, We regret to hear that your experience did not meet your expectations. Please feel free to reach out to us with any specific feedback you may have from your stay. We hope to have the opportunity to welcome you back and provide a better experience in the future.

8/10 – Gut

charlene

Mit einer Gruppe gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The units door security was excellent
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 27. Feb. 2024
Hello charlene,We appreciate you recognizing the security measures in place at our hotel. Ensuring the safety of our guests is a top priority for us. Thank you for sharing your feedback with us.

10/10 – Hervorragend

Fardi

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 24. Feb. 2024
Hello Fardi,We're delighted to hear that you had a fantastic stay with us! We look forward to welcoming you back soon for another wonderful experience.

6/10 – Okay

Deborah

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 24. Feb. 2024
Hello Deborah,We value your experience at our hotel and regret to hear we fell short of expectations. Please feel free to contact us directly so we can address any specific concerns you may have. We look forward to the opportunity to improve your next stay with us.

10/10 – Hervorragend

Rechad

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 24. Feb. 2024
Hello Rechad,We're thrilled to hear you had a fantastic experience at our hotel! We look forward to welcoming you back soon for another memorable stay.

8/10 – Gut

Michael

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit
Affordable
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 24. Feb. 2024
Hello Michael,We are delighted to hear that you found our hotel to be affordable. We strive to provide a great value for our guests. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.

10/10 – Hervorragend

Paul, Phoenix

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 24. Feb. 2024
Hello Paul,We are thrilled to hear you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another exceptional stay.

10/10 – Hervorragend

Darius

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 24. Feb. 2024
Hello Darius,We are thrilled to hear you had a fantastic stay with us! Please do not hesitate to reach out if you need any assistance in the future.

8/10 – Gut

Margie

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was friendly. We had to ask for more towels.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 24. Feb. 2024
Hello Margie,We appreciate your kind words about our friendly staff. Should you need anything during your stay next time, please don't hesitate to reach out to our team.

6/10 – Okay

Linda

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung
It was the cheapest in the area by far, but you get what you pay for.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 22. Feb. 2024
Hello Linda,We appreciate your feedback and take all guest comments seriously to improve our services. Your input helps us to better meet the expectations of our guests. Thank you for choosing to stay with us.

6/10 – Okay

Gerald

Gut: Sauberkeit und Zustand der Unterkunft
I did not get room service everyday
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 22. Feb. 2024
Hello Gerald, We appreciate your feedback and apologize for any inconvenience caused. We recommend contacting our management team to discuss your experience further. Your comments will help us improve our services for future guests.

2/10 – Ungenügend

Ricardo

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
Terrible experience
Serviced was terrible. The front desk clerk did not check any body in. A line of customers had to wait about 2 hours at night with a rainy day untill another clerk show up, don't know what happen but clearly saw she was in drugs. Terrible experienced. I will post the picture of the clerk
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Manager am 22. Feb. 2024
Hello Ricardo, We appreciate your feedback and apologize for any inconvenience caused during your stay. We take these matters seriously and will address them with our team. Rest assured that we strive to provide a pleasant stay for all our guests. Thank you for bringing this to our attention.

4/10 – Schlecht

Suzanna

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Didn’t like it
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Manager am 22. Feb. 2024
Hello Suzanna, We value feedback and are sorry to hear you didn't enjoy your stay. Your comments will be shared with our team for future improvements. Thank you for taking the time to review your experience with us. We hope to have the opportunity to better serve you in the future.

10/10 – Hervorragend

Viviana

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I ended up booking another night here. Super convenient, right off the freeway. Safe and clean. Great prices! One of my favorite places to book in Sac! 10/10 experience. Definitely recommend.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 20. Feb. 2024
Hello Viviana,We are thrilled to hear that you enjoyed your stay with us and found our location convenient. Your safety and comfort are our top priorities. Thank you for recommending our hotel, we look forward to welcoming you back in the future!

10/10 – Hervorragend

Viviana

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Definitely recommend this place! Polite staff, safe and clean. Definitely coming back ! 10/10!!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 20. Feb. 2024
Hello Viviana,We are thrilled to hear that you had a positive experience with our staff and found our hotel to be safe and clean. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!

4/10 – Schlecht

Tahmid

Aufenthalt von 4 Nächten im Februar 2024
Antwort von Manager am 17. Feb. 2024
Hello Tahmid,We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly with any details about your stay so we can address any issues.

2/10 – Ungenügend

Dewitt

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Ausstattung
Everything was going good until we saw roaches. My car is 2020. My kids don’t know nothing about roaches I haven’t seen a roach in years. Very disappointed if they’re in one room there and all of them just off my experience and they will get in your cars.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Manager am 17. Feb. 2024
Hello Dewitt, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

8/10 – Gut

Dewitt

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 22. März 2024
Hello Dewitt, We appreciate you choosing our hotel for your stay. We hope you had a wonderful time with us and look forward to welcoming you back in the future.

4/10 – Schlecht

Gail

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Rather shabby. Trash in the corners.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Manager am 14. Feb. 2024
Hello Gail, We apologize for any inconvenience caused during your stay. Our housekeeping team works diligently to maintain the cleanliness of our hotel, and we appreciate your feedback. We'll address this matter with our team to ensure that our standards are upheld. Thank you for bringing this to our attention.

6/10 – Okay

Parmindra

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Cheap for a reason. Shower not good. I also felt a presence of something unexplainable around midnight i woke up!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 13. Feb. 2024
Hello Parmindra, Thank you for sharing your feedback with us. We appreciate your comments about the shower and will pass this along to our maintenance team for further investigation. As for your experience during the night, we're sorry to hear about this and understand how unsettling it can be. We haven't had any reports of unexplainable occurrences, but we appreciate you letting us know. Your comfort is important to us, and we hope you had an otherwise pleasant stay.

10/10 – Hervorragend

Fito

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 13. Feb. 2024
Hello Fito,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a wonderful experience with us. We always strive to provide exceptional service to our guests and we are glad that you enjoyed your time with us. If you have any further feedback or suggestions, please feel free to contact us directly. We look forward to welcoming you back in the future.

8/10 – Gut

Angela

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit
This was great for the price. And the rooms really are soundproofed, which is nice. The bed was comfortable enuff. Housekeeping is cutting too many corners which I found to be unacceptable, but I haven’t gotten past playing through Hotel Hell scenarios in my mind to express this to the property. I was there to have a surgery at UC Davis, there good selection of food and shopping within a two mile radius. Convenient location and excellent value for a suite.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 10. Feb. 2024
Hello Angela,Thank you for your feedback on your recent stay. We appreciate your positive comments about our soundproofed rooms and the comfort of our beds. We apologize if you found our housekeeping services unsatisfactory and encourage you to reach out to our management team directly to discuss your concerns. We're glad to hear that our convenient location and the variety of dining and shopping options nearby added value to your stay. We hope to have the opportunity to welcome you back in the future.

10/10 – Hervorragend

Maurice

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice property. It would be nice to have smoking rooms..
Antwort von Manager am 10. Feb. 2024
Hello Maurice,Thank you for choosing our hotel for your stay! We appreciate your feedback regarding smoking rooms and will definitely take it into consideration for future improvements. Please let us know if there is anything else we can assist you with during your next visit.

6/10 – Okay

Steve

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Basic Sleeping arrangements.
Checked into the hotel at around 11 pm. The front lobby was locked and had to check in through a booth window. Locked front lobby was not a good sign I am in a decent neighborhood. At around 3 am, I was was woken up by some crackhead on the phone asking me if I hear “them” fighting outside? What? Room is decently clean. Has small fridge and cooler. If you just want to rest for one night, it’s okay. If you expect nice accommodation and continental breakfast, find a more expensive place.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 10. Feb. 2024
Hello Steve,Thank you for sharing your recent experience with us. We apologize for any inconvenience caused by the temporary closure of our front lobby during your arrival. Our safety measures are implemented to ensure the security of our guests and staff. We regret any disturbance you experienced during your stay and appreciate your understanding. We hope that despite these challenges, you were able to find some comfort in the cleanliness of your room and amenities provided. We value your feedback and will use it to continue improving our services.

10/10 – Hervorragend

Stephanie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Best price in the area..small deposit of $50 compared to $150 @ Days inn. Very kind understanding staff. Would highly recomend. Clean rooms.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 9. Feb. 2024
Hello Stephanie,Thank you for choosing our hotel for your stay and taking the time to leave us a review. We are delighted to hear that you found our prices competitive and appreciated our small deposit. Our staff takes great pride in delivering excellent customer service, and we will share your kind words with them. We are committed to maintaining clean and comfortable rooms for our guests. We hope to welcome you back in the future.

10/10 – Hervorragend

Stephanie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice stay. Price best compared to other places nearby. Small deposit of $50 compared to cr@ppy comfort
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 9. Feb. 2024
Hello Stephanie,Thank you for choosing our hotel for your stay and for sharing your positive feedback. We're glad to hear that you found our prices competitive and your overall stay enjoyable. Our small deposit aims to provide our guests with convenience and peace of mind, while ensuring the quality of their experience. We look forward to welcoming you back on your next visit to the area.

8/10 – Gut

LORENA

Geschäftlich gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Personal & Service und Ausstattung
For the most part everything was good, great staff, very nice. The things I didn't like was the overwhelming cigarette smoke smell in the rooms. and the cigarette burn on the covers. we had to leave the doors open when we first arrived to ventilate the room. was bad for being a non-smoking Inn
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 8. Feb. 2024
Hello LORENA, Thank you for sharing your feedback with us. We appreciate your compliments about our staff and their friendly service. We apologize for any inconvenience caused by the odor you experienced in your room. We take cleanliness and guest comfort seriously and have shared this concern with our housekeeping team for immediate attention. We hope to have the opportunity to welcome you back in the future for a better experience.

10/10 – Hervorragend

Fito

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beats Motel 6
Great place to stay foor the price
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 6. Feb. 2024
Hello Fito,Thank you for choosing our hotel for your stay. We appreciate your feedback and are delighted to hear that you found our property to be a great value. We strive to provide a comfortable experience for our guests and we're glad we were able to meet your expectations. We hope to welcome you back in the future.

2/10 – Ungenügend

Kimberly

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 7. Feb. 2024
Hello Kimberly, We appreciate you taking the time to rate our hotel. We apologize if your experience did not meet your expectations. We would like to hear more about your stay so that we can address your concerns. Please reach out to our hotel directly so we can assist you further.

4/10 – Schlecht

Robert

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Trying for A
The check in was a positive experience. The person at the desk was very helpful and polite. It’s quiet during the day, but at night it gets very noisy with the guests coming in and out if you’re staying on the first floor, some of the guests talking on their phone late morning and some other smoking near your door
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 6. Feb. 2024
Hello Robert, Thank you for sharing your feedback with us. We're glad to hear that you had a positive check-in experience with our helpful and polite staff. We apologize for any inconvenience caused by noise during your stay. Our team is continuously working to ensure a comfortable and peaceful environment for all guests. We appreciate your understanding and hope to welcome you back in the future for a more enjoyable stay.

8/10 – Gut

Cameron

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I enjoyed my stay.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 8. Feb. 2024
Hello Cameron,Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed your stay with us. We strive to provide the best possible service to all our guests and we're glad that we were able to exceed your expectations. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 – Hervorragend

Eboni

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I love how clean my room was. And I felt safe.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Manager am 1. Feb. 2024
Hello Eboni,Thank you for sharing your positive experience with us! We take great pride in maintaining a high standard of cleanliness and ensuring our guests' safety. Your kind words are truly appreciated.

6/10 – Okay

Adam

Gut: Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
When I arrived at the location to check in, the office was closed and the staff person was smoking in the parking lot. After waiting awhile I left, and returned later which set my studying time back
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 31. Jan. 2024
Hello Adam, We apologize for any inconvenience caused during your check-in experience. Our staff is dedicated to providing excellent service, and we appreciate your feedback. We understand that delays can be frustrating, and we will address this matter internally to ensure it doesn't recur in the future. Thank you for bringing this to our attention.