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Bewertungen von Sapa Panorama Hotel

3 out of 5
Sapa Panorama Hotel
10 Hoang Dieu Street, Sa Pa, Lao Cai

Bewertungen

8,0

Sehr gut

24 von insgesamt 63 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
25 von insgesamt 63 Gästebewertungen haben eine Bewertung von 8 - Gut" "
7 von insgesamt 63 Gästebewertungen haben eine Bewertung von 6 - Okay" "
4 von insgesamt 63 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 63 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,8/10

Personal & Service

6,6/10

Ausstattung

8,0/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

SapaPanorama, Waghäusel

Mit der Familie gereist
Nähe zum Zentrum ist okay,Rest .... zum Übernachten reicht es.Restaurant und Lobby waren kalt,Frühstück einfallslos,wie vom Band halt,Bedienungen nicht auf Trap,keine Liebe zum Beruf erkennbar,Rezeption okay,hilfsbereit und freundlich.Ausblick entspricht nicht der Realität war enttäuschend.
Aufenthalt von 4 Nächten im November 2019
Antwort von Sale Manager am 20. Dez. 2019
DearSir/madam, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards, Qui Nguyen - Sale Manager

6/10 – Okay

Anne, Minden

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Highly recommended!!!
We arrived with the night train from hanoi in the morning and were very tired. The room was ready at 10.30, so before we enjoyed the fabulous breakfast! Thumbs up! What we really appreciated was the service concerning booking tours and information. They cared so much about us. Because it was raining most of the time, we rented umbrellas for free. The location is stunning, it is up a little hill so you have a nice view over the village when the weather clears up. Our room had a balcony. You really get a lot for your money, and its very cheap. We can highly recommend it!

10/10 – Hervorragend

Jeremy

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Great Staff, Great Location!
While we were only staying one night, the staff not only allowed us to check in hours early, but also upgraded our room! Everyone was so kind and friendly, the room was great with a nice view overlooking the town and mountains.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Mr. Hung am 19. Jan. 2024
Thanks you so much

2/10 – Ungenügend

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Avoid at all costs
I only stayed in the hotel for 1 hour. I was very surprised as this hotel has very good ratings. I was given a standard room with a city view although I booked a deluxe Mountain View panorama view. The room was incredibly dusty and dirty. When I flushed the toilet the floor filled with water. Finally, when unpacking I found 3 cockroaches climbing over my belongings. I left to check into Amazing Sapa Hotel. The staff was very efficient in refunding me.
Aufenthalt von 1 Nacht im September 2022

8/10 – Gut

Dayna

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
The staff was so friendly and spoke english, gave us really good recommendations. Rooms were good, one was very small compared to the other. It was very clean! Would recommend if only staying for 1-2 nights! The view would have been amazing if the weather was nice! Would totally recommend this hotel!
Aufenthalt von 2 Nächten im Mai 2022

10/10 – Hervorragend

Yves

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Très bon choix !
L'hotel est en bon état, très fonctionnel, et très bien situé. Très belle vue depuis les étages supérieurs. Personnel extrêmement serviable, qui se démène pour que votre séjour soit agréable. Nous y reviendrons sans aucune hésitation !
Aufenthalt von 1 Nacht im Juli 2020
Antwort von Sale Manager am 8. Aug. 2020
Merci beaucoup !

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Really friendly staffs who can converse well in english.
Aufenthalt von 1 Nacht im Dezember 2019
Antwort von Qui Nguyen am 9. Jan. 2020
DearSir/madam, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards,

6/10 – Okay

HOSU

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2019
Antwort von Sapa Panorama hotel am 20. Dez. 2019
DearSir/madam, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards,

8/10 – Gut

Hannah

Gut: Personal & Service und Komfort des Zimmers
Very good stay for a couple of nights. We came back from trekking and needed a shower before getting back on the bus. The staff gave us fresh towels and we could shower in the hotel.
Aufenthalt von 1 Nacht im August 2019
Antwort von Qui Nguyen - Sale Manager am 2. Sept. 2019
Dear Hannah, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards,

8/10 – Gut

병욱

Gut: Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2019
Antwort von Qui Nguyen - Sale Manager am 29. Aug. 2019
DearSir/madam, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel location and staff
The staff was really nice and held put stuff while we explored Sapa before and after check in. Everyone was very friendly and helpful. The hotel was in a great location and very quiet in the room.
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Qui Nguyen am 3. Aug. 2019
DearSir/madam, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards, Qui Nguyen - Sale Manager

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
町の中心にある良いホテル
７階のパノラマビューの部屋にとまりました。部屋からは、街の中心地の広場、教会、登山列車の乗り場になっているホテルが綺麗に見えます。昼間も夜も素敵な景色が見れますが、山の天気は変わりやすく、霧が出れば何も見えなくもなります。部屋の設備には、とても良いと思いますが、タオルがバスタオルしかなく、しかも使い古されていてとても汚かった。 タオルさえなければ最高のホテルだと言えます。 また、現在道を修理しているので、車でホテルロビーまで乗りるけることは出来ません。
Aufenthalt von 2 Nächten im April 2019
Antwort von Qui Nguyen am 24. Juni 2019
DearSir/madam, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards, Qui Nguyen - Sale Manager

10/10 – Hervorragend

Don

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay and location
Upon arrival staff were very helpful and got us checked in as soon as possible. The rooms were clean, and had all the amenities all organized and labelled. The location was pretty much in the centre of Sapa Village so getting around was easy. I would definitely book a again!
Aufenthalt von 1 Nacht im Mai 2019
Antwort von Qui Nguyen - Sale Manager am 11. Mai 2019
Dear Don, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards, Qui Nguyen - Sale Manager

8/10 – Gut

Jeryl

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Could have done better by having different foods for breakfast. Keep up to date with the correct room images of the hotel bedrooms. Great mountainous view for dining during the day.
Aufenthalt von 6 Nächten im April 2019
Antwort von Qui Nguyen am 27. Apr. 2019
Dear Jeryl, Thank you so much for your kindly feedback, we would love to welcome you back to our hotel with much better breakfast in future, and update the rooms image correctly. best regards

8/10 – Gut

Felix

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good view
Location is good, near Sun Plaza and stone church. Our room had a good view.
Aufenthalt von 3 Nächten im März 2019
Antwort von Qui Nguyen - Sale Manager am 23. März 2019
Dear Felix, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards, Qui Nguyen - Sale Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2019
Antwort von Qui Nguyen - Sale Manager am 23. Apr. 2019
Dear Sir/madam, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards,

8/10 – Gut

Nick

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great hotel and great personel
The hotel is located at the very top of Sapa town, which gives you the film view og the city and valley. The personel is very friendly and the room was really comfortable. The only downside to the hotel was that the walls wasn’t soundproof.
Aufenthalt von 2 Nächten im Februar 2019
Antwort von Qui Nguyen - Sale Manager am 20. Feb. 2019
Dear Nick Madvig-Schnor, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards, Qui Nguyen - Sale Manager

10/10 – Hervorragend

Dolly, Toronto. ON

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Our stay was excellent!! The staff, breakfast and amenities were all wonderful. Would highly recommend. So convenient that there is a shower downstairs to use if you arrive early from Sapa or are leaving late to go to Sapa.
Aufenthalt von 2 Nächten im Februar 2019
Antwort von Qui Nguyen - Sale Manager am 20. Feb. 2019
Dear Dolly, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards, Qui Nguyen - Sale Manager

10/10 – Hervorragend

Alex

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Come here
Great time
Aufenthalt von 2 Nächten im Dezember 2018
Antwort von Sale Manager am 31. Dez. 2018
Dear Alex, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Best regards, Qui Nguyen - Sale Manager

10/10 – Hervorragend

Matias

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Would stay here again!
The staff was very service minded and wanted to give us the best experience during our stay. We booked tours and our journey back to Hanoi through the hotel! The view from the hotel balcony was amazing with the surrounding mountains.
Aufenthalt von 2 Nächten im Oktober 2018
Antwort von Qui Nguyen - Sale Manager am 14. Nov. 2018
Dear Matias, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Best regards, Qui Nguyen - Sale Manager

10/10 – Hervorragend

Margaret

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Spectacular views
Our stay at the Sapa Panorama Hotel was fantastic, great location, shop at the base and beside great value for buying trekking clothing and shoes. Staff were so lovely, friendly and couldn’t do enough for you. Massage was great after a day of trekking in the mountains. Breakfast was plentiful, with great variety, we also had lunch and dinner at the hotel - enjoying the views of the mountains. We loved Sapa and would recommend this hotel to others xx
Aufenthalt von 2 Nächten im November 2018
Antwort von Qui Nguyen - Sale Manager am 10. Nov. 2018
Dear Margaret, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Best regards, Qui Nguyen - Sale Manager

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 2 Nächten im November 2018
Antwort von Qui Nguyen - Sale Manager am 7. Nov. 2018
Dear Sir/Madam, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards, Qui Nguyen - Sale Manager

10/10 – Hervorragend

IKEDA

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
眺望、立地の良いホテル
立地、眺望共に良いホテル。 部屋から教会周辺が見渡せる。 食事とマッサージも利用したが安価で良いサービスを受けられた。
Aufenthalt von 1 Nacht im Oktober 2018
Antwort von Qui Nguyen - Sale Manager am 9. Okt. 2018
Dear IKEDA, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards, Qui Nguyen - Sale Manager

10/10 – Hervorragend

Franken, Zetten

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
prima hotel
Prima hotel met erg vriendelijk personeel en geweldig goed ontbijt, doen zou ik zeggen!!!
Aufenthalt von 1 Nacht im Oktober 2018
Antwort von Qui Nguyen - Sale Manager am 3. Okt. 2018
Dear Franken, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards, Qui Nguyen - Sale Manager

10/10 – Hervorragend

Tania

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
This place is awesome! The room was just fabulous and exactly as shown, beds were great, great air conditioning, nice cold fridge, good shower and beautiful views from the balcony. The food was fabulous too and the staff were amazing!! Wish we had stayed longer!! If you're going to Sapa stay here!!!
Aufenthalt von 1 Nacht im September 2018
Antwort von Qui Nguyen - Sale Manager am 3. Okt. 2018
Dear Tania, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards, Qui Nguyen - Sale Manager

4/10 – Schlecht

Jeannie

Do give it a miss if you can't climb up the stairs
The description on the Hotels website is incorrect. I have booked a superior with mountain view but ended up a room without view. According to the hotel receptionist, only deluxe room has mountain view. This website is misleading the customers with incorrect information. Do take note that you need to walk up a flight of stairs as no car / taxi is allowed to drive up to the lobby. It was very inconvenient for the old people with poor mobility.
Aufenthalt von 2 Nächten im September 2018
Antwort von Qui Nguyen - Sale Manager am 12. Sept. 2018
Dear Jeannie , We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel. Bestregards, Qui Nguyen - Sale Manager

8/10 – Gut

Pascal

Bel hôtel a Sa Pa
Bel hôtel avec des chambres très spacieuses et salle de bain fonctionnelle. L’etabl Est bien situé près de la place centrale de Sapa
Aufenthalt von 1 Nacht im August 2018
Antwort von Qui Nguyen - Sale Manager am 25. Aug. 2018
Dear Pascal, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Central to city and good location. Good helpful service.
Aufenthalt von 1 Nacht im Juli 2018
Antwort von Qui Nguyen - Sale Manager am 30. Aug. 2018
Dear Ms/Mr, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel.

10/10 – Hervorragend

Andrew, Sydney

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel in heart of the town
Very good staff and very accommodating. Our train from Hanoi arrived early, we weren’t able to check in straight away however they have showers available for use and storage facilities which is a great idea. The view from the balcony was amazing. Will stay again. Tip - book the shuttle bus from the train station to the hotel in advance.
Aufenthalt von 2 Nächten im Juli 2018
Antwort von Bestregarsd Qui Nguyen - Sale Manager am 7. Juli 2018
Dear Andrew Connelly, We are so pleased to know that you enjoyed your staying with us, thank you so much for your kindly feedback, we are looking forward to welcome you back at Sapa Panorama hotel.

10/10 – Hervorragend

guggig, Phuket

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good view and comfortable room
Good food , good view and nice room but It's noisy with motorbike .
Aufenthalt von 1 Nacht im Juni 2018
Antwort von Qui Nguyen - Sale Manager am 22. Juni 2018
Dear Mr/Ms GUGGIG, Warmest welcome from Sapa Panoramahotel, we are so pleased to know that you enjoyed your staying with us, we are looking forward to welcome you back at Panorama hotel. Besregards

10/10 – Hervorragend

Chris

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent
Great location. Lovey staff
Antwort von Qui Nguyen - Sale Manager am 25. Apr. 2018
Dear Chris, Warmest welcome from Sapa Panoramahotel, we are so pleased to know that you enjoyed your staying with us, we are looking forward to welcome you back at Panorama hotel. Besregards

8/10 – Gut

Nasim, Canada

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was clean enough and close to all the tour start points. The staff were nice and friendly and the food was good. It was a good hotel for the money that you pay. The only downfall was that you have to take your suitcase up some stairs when you get there since the hotel is in an alley that goes up a small hill though stairs.
Aufenthalt von 3 Nächten im April 2018
Antwort von Qui Nguyen - Sale Manager am 22. Apr. 2018
Dear Nasim, Regarding your stay at Sapa Panorama hotel, we are really pleased to know that you enjoyed your staying with us, thank you very much and we are looking forward to welcome you back soon again. Best regards

10/10 – Hervorragend

Norm, Ithaca, New York, USA

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazingly pleasant and helpful staff!
Amazing place. Great rooms-really pleasant and clean and roomy. Views of the mountains fabulous. Nice amenities in room-food and drink. Perfect location-out of fthe hustle but close to Minority Market and good food/coffee spots. Biggest plus-the staff are amazing. Pleasant. Helpful. Engaging. Highly rated and would stay again if we return to Sapa.
Aufenthalt von 2 Nächten im Februar 2018
Antwort von Qui Nguyen am 12. Apr. 2018
Dear Mr/Mrs, Thank you for taking the time to share your feedback. It's a pleasure to read that you enjoyed your stay with us and it was a pleasure to host you. we hope to welcome you back to Sapa Panorama hotel in the future Qui Nguyen Sale Manager

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit und Personal & Service
We booked the Deluxe Balcony Room which states on hotels.com that it has a mountain view. When we reached, the staff insisted that we did not book one with mountain view. We liase with hotels.com thereafter and noted that the hotel has mistakenly written the wrong description on their website. As they are at full capacity, they were unable to provide for any change of room and no further service recovery was provided. We booked a private car who will fetch us to and fro Fansipan cable car. We told the driver to be there at 6pm but we waited for 10 mins and no one came to fetch us. Overall, a very disappointing experience with the hotel.
Aufenthalt von 1 Nacht im Dezember 2017

4/10 – Schlecht

nan

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
ทำเลดี ไม่ไกลจากท่ารถ, บริการต่ำกว่ามาตรฐาน
ผมจองที่พัก ผ่านระบบ 2 คืน เป็นห้อง Family 4 คน (ระบุตอนจอง ผู้ใหญ่ 3 (เด็กโต) เด็ก 1 -ระบบการจอง expedia ไม่ดีเลย (อันนี้โทษระบบ expedia เทียบกับ เจ้าอื่น อีก 2 เจ้าที่เคลียร์ ในรายละเอียด) เป็นข้ออ้างให้โรงแรม ไม่ยอมเปลี่ยนห้องให้ ผมจองโดยเลือกว่า วิวภูเขา แต่ได้ห้องพักจริง โดนตึกบังมิดเลย ขอเปลี่ยนกับ พนักงาน เขาอ้างว่าไม่ระบุห้องมาให้ ไม่มีสิทธิเปลี่ยน และไม่มีห้องอื่นๆว่างแล้ว ทั้งที่เช็คกับระบบ expedia โชว์เขาว่ายังว่างอยู่ -โรงแรม ให้เตียง ใหญ่ 1 เตียง นอนเบียดกันได้ 3 คน (พร้อมผ่้านวม) แต่ปัญหา เตียงเดี่ยว 1 เตียว แต่ ผ้าห่มแบบ บางๆ ธรรมดา กันหนาวไม่ได้เลย - มือจับประตูห้องน้ำพัง แจ้งซ่อม แต่ แค่ใช้งานแก้ขัดไปก่อน - ห้องน้ำ น้ำขัง อาบน้ำแล้วเจิงนองเต็มพื้น *อาหารที่ไม่ใช่ Breakfast ถือว่าอร่อย
Aufenthalt von 2 Nächten im Dezember 2017

10/10 – Hervorragend

marl, florida

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best hotel I've stayed at in ages
They were so accommodating, arrived at 4am and the guy let me have a shower & a bed until I could check in. The breakfast was really good and the staff spoke good English ! The rooms were good too, comfy bed, great shower with hot water, clean and spacious. Also very quiet room with no street noise ! I have nothing at all to complain about for once. HIGHLY recommend this hotel !!!
Aufenthalt von 1 Nacht im November 2017

8/10 – Gut

Linda, Thailand

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
วิวจากห้องพักสวย อยู่ในทำเลดี
ห้องพาราโนมิควิวสวยดี ทำเลสะดวกใกล้ love market ใกล้แหล่ง shopping และใกล้ท่ารถ sapa express bus พนักงานอัธยาศัยดี และช่วยเหลือแนะนำเส้นทางต่างๆ อาหารเช้าใช้ได้
Aufenthalt von 2 Nächten im September 2017

10/10 – Hervorragend

Erica

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Basic hotel with a Fantastic view
Staff were very friendly and accommodating. All conversant in English. View from the balcony was fantastic and that's primarily the reason why I chose this hotel. We spent alot of our time sitting in the balcony in the morning and at night when we are back. There are not much toiletries provided. Only shampoo, soap and a bath towel each. Thankfully we had our own toiletries or you can easily buy whatever you need in the supermarkets nearby. An easy way to go down to the main road is to take the lift down to the 1st floor and walk down the stairs and you are smack where all the shops and restaurants are. Breakfast is simple and they try to change 1 -2 items so it's not the same. We only had breakfast once there but I suppose for the price we are paying, we shouldn't be expecting too much. The only thing that I think they really need to improve on is the intermittent hot and cold water in the shower. It turns cold for a long while and it makes showering very unpleasant, I couldn't get myself to wash my hair there. So what we did to overcome this problem when we had to wash our hair (thank goodness we decided to wash only twice in our 3 days there) was to book ourselves for spa packages in other hotels so we could shower and wash our hair.
Aufenthalt von 2 Nächten im August 2017

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place to stay!
We stayed there for 3 nights. Apart from the damp that caused by the humidity this place is amazing. The staff are always happy to help you, great breakfast buffet, and the rooms are really nice. Bathroom was so cool and cozy. I would highly recommend this hotel!
Aufenthalt von 2 Nächten im Juni 2017

10/10 – Hervorragend

Debra

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Our Sapa Trip
Lovely hotel - we had Deluxe Balcony Room. Great location, excellent staff.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
風景很棒~
風景很棒~~飯店服務也很好喔~~~整理環境乾淨舒適，採光明亮!!!下去有機會再去的會再會在這的喔~而且交通也蠻方便的，都很不錯的!

10/10 – Hervorragend

RAYMOND AND MAY, SINGAPORE

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
EXTREMELY BEAUTIFUL MOUNTAIN VIEW
BREAKFAST IS BASIC BUT GOOD WITH VERY GOOD COFFEE. MY WIFE AND I WERE WARMLY RECEIVED AT THE HOTEL, I TOLD THEM I PAID 250k VDN FOR OUR RIDE FROM LAO CAI TRAIN STATION WHICH SHOULD BE 100K VDN FOR TWO PERSONS. THEY OFFER TO GIVE US A RIDE FOR FREE....TO LAO CAI TRAIN STATION FOR FREE. THIS IS EXCELLENT SERVICE!! THANKS TO FLOOR MANAGER WHICH SADLY I FORGET TO ASK HIS NAME. EVERY STAFFS ARE ALSO VERY FRIENDLY AND WARM WHICH MAKES ME FEEL VERY AT HOME AND SAFE, YOU FEEL MORE LIKE FRIENDS AND NOT CUSTOMER. SO YOU SHOULD STAY IN THIS HOTEL TO EXPERIENCE YOUSELF THEIR WARM HOSPITALITY. MY WIFE AND I ENJOYED THE VIEW VERY MUCH. WE DID A DAY TREKKING TO TA VAN VILLAGE WITH OUR GUIDE MAY, SHE IS A ETHENIC MINORITY WITH EXCELLENT ENGLISH SKILL. SHE IS A VERY VERY GOOD GUIDE, SHE ALLOWS US TO EXPERIENCE THE REAL LIFE OF ETHENIC GROUPS IN THE MOUNTAIN VALLEY AND THE VIEW IS EXTREMELY BEAUTIFUL. WE COULD NOT HAVE ENOUGH OF SAPA AND ALREADY WANT TO COME BACK FOR THE VIEWS, EXPERIENCES AND WARM AND REAL PEOPLE OF SAPA. HOTEL IS NEAR THE TOWN AND YOU CAN ENJOY SOME FOOD IN THE RESTAURANTS NEARBY, DON'T FORGET TO TRY GRILLED PORK.

10/10 – Hervorragend

Mitch , South Australia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Well set up for those hiking near SAPA
Really nice hotel. Staff helpful and the set up to hold luggage while hiking even after your stay and then provide showering and clean up facilities on return even if departing that evening was awesome. They will hire you and private day room if they have availability but often fully booked on weekends so not always possible. Family friendly and they can organise local guides for hiking and home stays for you also (always good to book in advance during peak seasons.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Was cold and foggy most of the time. Would recommend visiting in warmer months. Still really enjoyed out time in Sapa.

4/10 – Schlecht

Verifizierter Reisender

Gut: Personal & Service
Stay for the view
You need to book the rooms on floor 6 or 7 for this hotel to be worthwhile, because the view is the main attraction. The breakfast is below average. The staff were nice and let us check in early, much appreciated. The main issue is the management - they have an area in the lobby for you to leave your luggage overnight while trekking. It's unlocked and the staff leave it unattended. There is a room on level 1 that is supposed to be "safe storage", but we also saw that unlocked and unattended. Worst is that they let a group of kids (that seem to belong to the owner) run completely out of control in the lobby and staircase area, yelling and screaming like lunatics. Not the serene mountain experience you'd hope for. The reception staff just stands there, clearly afraid to ask the kids to behave. They also let guests smoke inside. Gross

6/10 – Okay

Cristy

Verbesserungswürdig: Zustand der Unterkunft

8/10 – Gut

Glenn

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

2/10 – Ungenügend

수현, 베트남 사파

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
전체적으로 불편했어요.
광장에서 가까운 것은 좋은데 뷰가 좋지는 않습니다. 침구에서는 냄새났으며 외출하고 돌아오니 문을 열고 가셨습니다. 샤워중에 정전되고 물이 갑자기 안나와서 당황스럽고 무서웠습니다. 옆건물은 공사중이라 시끄러워요. 조식도 맛이 없어요. 프론트 서비스는 좋습니다.

4/10 – Schlecht

Clint, London, ON Canada

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Disappointing Hotel in Sapa
This is a poor and rural area, so perhaps I was expecting too much. But we had problems with hot water, lack of towels, no toiletries, and so on. It was cheap, but you don't get much other than a nice view.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers