NH Hotels, Rotterdam

"Das Hotel ist sehr schön und zentral. Check in war sehr gut und schnell. Nach dem Check out wollten wir unser hinterlegte Koffer rausgeben lassen. Dafür haben wir über halbe Stunde warten müssen. Trotz mehrfacher Nachfrage keine Reaktion. Nachher: Angeblich hat er uns vergessen obwohl wir gegenüber sitzen. "

"Empfehlenswert!"

"Alles war soweit super gewesen. Bis auf das die duschtüren sich nicht richtig geschlossen haben da die linke Tür etwas lose ist und in der Dusche aufm Boden das Silikon schon schwarz ist. Ansonsten war alles super gewesen."

"Super! "

"Great stay"

"Sehr stylisches Hotel - die Mischung aus den Elementen des alten Lagerhauses und moderner Einrichtung ist sehr gelungen. 24 Stunden Rezeption mit immer freundlichem, hilfsbereiten Personal. "

"Zentral gelegenes Hotel nahe Rotterdam Centraal. Frühstück einfach aber ausreichend und lecker. Zimmer sind sauber.. Sehr freundliche Mitarbeiter/innen. Jederzeit wieder "

"I loved every minute of my stay. The comfiest bed und cosiest room I had so far! The stuff is really friendly and there are many food/drink options, so you don't have to leave the hotel :)"

"The location of the hotel proved to be advantageous, close to our destination and easily accessible from the highway. Cleanliness was excellent, everything was in perfect order, and we were entirely satisfied. The staff demonstrated high competence. Unfortunately, two or three significant issues arose. Firstly, we had booked four rooms, including an accessible room according to handicap standards and a room for two babies. Regrettably, the handicap room was not available, making the journey challenging from the start. However, the hotel responded extremely professionally. The night shift and the staff member in the morning shift were extremely friendly and worked to make our stay enjoyable. Special commendation to them. Discrepancies regarding breakfast times were also professionally resolved. Although we were informed of an 11 a.m. breakfast, it ended at 10 a.m. Nevertheless, the breakfast area staff handled the situation professionally and served us an extra breakfast. Regarding the accessible room, a solution was possible the next day, but due to medical reasons, we opted against it. However, the FOM professionally refunded the first night. As someone in the hotel industry, I find the hotel appealing, with friendly staff and a convenient location. The cleanliness impressed me. Communication issues, common in this industry, occurred but did not overshadow the overall positive impression. Thank you for the pleasant time. N. Azizi "