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Bewertungen von Americas Best Value Inn Roosevelt Ballard

2 out of 5
Americas Best Value Inn Roosevelt Ballard
2203 East Highway 40, Roosevelt, UT

Bewertungen

7,4

Gut

73 von insgesamt 298 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
118 von insgesamt 298 Gästebewertungen haben eine Bewertung von 8 - Gut" "
51 von insgesamt 298 Gästebewertungen haben eine Bewertung von 6 - Okay" "
37 von insgesamt 298 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
19 von insgesamt 298 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,2/10

Sauberkeit

8,0/10

Personal & Service

6,8/10

Ausstattung

6,8/10

Zustand der Unterkunft

7,2/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Trenton

Verbesserungswürdig: Personal & Service
Aufenthalt von 3 Nächten im Mai 2024
Antwort von paul am 26. Mai 2024
apologies

8/10 – Gut

Brian

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Host was friendly as could be
Aufenthalt von 1 Nacht im Mai 2024

4/10 – Schlecht

Ashton

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2024
Antwort von paul am 23. Mai 2024
thanks for your response

6/10 – Okay

Brad

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

Jennifer

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
At 11 there’s no delivery and room could’ve been more clean
Aufenthalt von 1 Nacht im April 2024
Antwort von paul am 4. Mai 2024
We'll definitely take note of that and work towards enhancing our services in those aspects. Thank you for bringing it to our attention.

6/10 – Okay

Earl

Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

Brett

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Needs to be upgraded
Aufenthalt von 1 Nacht im April 2024
Antwort von paul am 28. Apr. 2024
Dear guest Thank you for taking the time to share your feedback with us. We are truly sorry to hear about

2/10 – Ungenügend

Lindsay

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Horrible booked this at 10 pm at night (well after check in) but got the date wrong was meant to be for the 24th) tried to contact them with no answer, kept trying still no answer ended up going through the app and Expedia contacted them and they said I could not get a refund or even change the date to today… so I paid for a room I never used so 0/10 from me if that’s how they act to not having someone stay then I am dosgusted and will voice this opinion to anyone I meet
Aufenthalt von 1 Nacht im April 2024
Antwort von paul am 25. Apr. 2024
I'm sorry to hear about your frustrating experience with booking through Expedia and the hotel's response. It's certainly disappointing when you're unable to reach the property to rectify a mistake in booking dates, especially when it results in paying for a room that couldn't be used.It's understandable that you feel upset and disappointed with the outcome. It might be helpful to review Expedia's policies regarding cancellations and changes, especially when booking late at night or after the hotel's night audit. Leaving feedback about your experience can also be a way to share your concerns and potentially prompt improvements in customer service.I hope your future travel experiences are smoother and more enjoyable. If you have any questions or need further assistance, please don't hesitate to reach out.

8/10 – Gut

Marda, Stansbury

Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Luke

Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Shannon

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property is dated but clean and for the price, worth it.
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Shannon

Geschäftlich gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The room is dated and smells like cigarettes
Aufenthalt von 1 Nacht im März 2024

8/10 – Gut

Shannon

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung
The property is dated and smells of cigarettes!
Aufenthalt von 1 Nacht im März 2024

8/10 – Gut

Crystal

Mit der Familie gereist
Outdated property. Holes in the sheets, bugs crawling all over the floor in the bathroom, non smoking room smelled like cigarettes. But it was warmth from the storm that hit.
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Taryn

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The gentleman who checked me in was amazing!! Great customer service, informed me of the free breakfast!! Awesome job!! Thanks Taryn Tezak
Aufenthalt von 1 Nacht im Februar 2024

6/10 – Okay

JanaLee

Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Katherine

Gut: Personal & Service
The gentleman who helped us was awesome!
Aufenthalt von 2 Nächten im Januar 2024

8/10 – Gut

Chrissie

Gut: Personal & Service
Aufenthalt von 3 Nächten im Januar 2024

2/10 – Ungenügend

Traci

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The rooms where dirty . We tried to check out to go to a new hotel and they wouldnt even. He k us out. There was bugs, bloody sheets, hair in the bath tub, mold in the coffee maker and so on. We are still trying to get a refund from this hotel. We where told we had to wait for the manager to come back on 01/02 .
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von paul am 8. Jan. 2024
Your feedback is surprising to hear as our goal is to provide clean and comfortable accommodations to all our guests. Additionally, our team is dedicated to delivering friendly, professional service. Nonetheless, as it seems your stay was not reflective of our usual standards, we will be discussing your concerns with our team to ensure we are meeting our goal. Thank you for letting us know how we can improve. We look forward to putting your feedback into action

8/10 – Gut

Austin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice property, seemed louder then most place I have stayed. Bed was hard.
Aufenthalt von 1 Nacht im Dezember 2023

6/10 – Okay

Katrina

Mit der Familie gereist
Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im November 2023

8/10 – Gut

Robert J

Gut: Sauberkeit
Aufenthalt von 2 Nächten im November 2023

8/10 – Gut

Awilda

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I reserved a smoking room by mistake. The owner was great and understanding in changing the room for me.
Aufenthalt von 1 Nacht im November 2023

6/10 – Okay

Lila

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im November 2023

10/10 – Hervorragend

Leydy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023

8/10 – Gut

Alan

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
It was fairly clean, parking was easy, As n average motel stay. No real complaints.
Aufenthalt von 1 Nacht im Oktober 2023

8/10 – Gut

Robert

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2023

4/10 – Schlecht

John

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Towel rack was falling off to wall.....room heater was very dated .....very noisy next to 2 lane highway
Aufenthalt von 1 Nacht im September 2023
Antwort von paul am 1. Okt. 2023
Your feedback is surprising to hear as our goal is to provide clean and comfortable accommodations to all our guests. Additionally, our team is dedicated to delivering friendly, professional service. Nonetheless, as it seems your stay was not reflective of our usual standards, we will be discussing your concerns with our team to ensure we are meeting our goal. Thank you for letting us know how we can improve. We look forward to putting your feedback into action

4/10 – Schlecht

Grant

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room didn't have towels, smelled like cigarettes, and the hotel didn't have enough roll away beds so I had to sleep on the floor.
Aufenthalt von 1 Nacht im September 2023
Antwort von paul am 25. Sept. 2023
Your feedback is surprising to hear as our goal is to provide clean and comfortable accommodations to all our guests. Additionally, our team is dedicated to delivering friendly, professional service. Nonetheless, as it seems your stay was not reflective of our usual standards, we will be discussing your concerns with our team to ensure we are meeting our goal. Thank you for letting us know how we can improve. We look forward to putting your feedback into action

8/10 – Gut

Thomas

Aufenthalt von 1 Nacht im September 2023

8/10 – Gut

Byron

Gut: Sauberkeit und Personal & Service
We could hear the people above us but overall it was fine
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Kelly

Aufenthalt von 2 Nächten im September 2023

10/10 – Hervorragend

CATHLEEN

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great value
.
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Alexis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Christy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They were very reasonable and responsive in fulfilling my requests.
Aufenthalt von 1 Nacht im September 2023

2/10 – Ungenügend

Brian

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
This place is not cleaned well. There was fingernail clipping, hair and bugs. The shower curtain was originally white but had black dirt all over it. Front desk guy was super nice and friendly.
Aufenthalt von 3 Nächten im August 2023
Antwort von paul am 31. Aug. 2023
Your feedback is surprising to hear as our goal is to provide clean and comfortable accommodations to all our guests. Additionally, our team is dedicated to delivering friendly, professional service. Nonetheless, as it seems your stay was not reflective of our usual standards, we will be discussing your concerns with our team to ensure we are meeting our goal. Thank you for letting us know how we can improve. We look forward to putting your feedback into action

6/10 – Okay

Paul

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Really nice staff and very friendly. The room was a bit dirty; carpet was not vacuumed well, hair in the tub drain, pair of shoes behind the door….. lol but I still had a great time! Thank you
Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Taylor

Aufenthalt von 5 Nächten im August 2023

8/10 – Gut

Angela

Mit dem Partner gereist
Gut: Personal & Service
The room was not the best for the price. Burns in the blankets and the carpet was questionable. I've stayed at the Best Western up the street for $30 more and it was a much nicer place. Not bad for a nights rest though.
Aufenthalt von 1 Nacht im Juli 2023

6/10 – Okay

Ben

Aufenthalt von 1 Nacht im Juli 2023

8/10 – Gut

Arthur

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was as expected from this type of motel. Room was clean, hot water, beds were great. My only complaint is two out of the three towels had large stains on them. Other than that I would stay here again.
Aufenthalt von 1 Nacht im Juli 2023

2/10 – Ungenügend

Triana

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Scared and disappointed.
Given the cost of the two rooms we paid, we assumed the room would be decent even though we knew it wasn’t the most up to date. We were sorely mistaken. Cigarette butts on the stairs, garbage on the ground, stains on the sheets, holes in the bed covers, unknown substances on the walls and someone’s used soap in the shower. The room smelled sour upon entering in and that was due to the very loud wall unit air conditioner. We were in a town 30 minutes away for work at the rodeo, and weren’t back to our room until 1AM. At about 2:30, someone near our room started banging on doors. At about 3AM, more banging on doors and a woman started screaming and wailing outside on the walkway. My assumption is other guests and management came out to try to calm her down to no avail. Multiple voices were heard and so I thought it was handled. At about 3:45 more screaming and wailing from the same woman with other people and then more banging on doors. It finally settled down, but overall, took 2 hours of a lot of commotion and it sounded like the police were involved. We were supposed to stay two nights, but with a child with us and having to work until late again the next night, we weren’t taking our chances. When I discussed the situation with management and that we were going to find a new hotel, I was told that they weren’t aware of the situation during the night, and that I was at fault for not calling the front desk when everything was going on.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von paul am 11. Juli 2023
Your feedback is surprising to hear as our goal is to provide clean and comfortable accommodations to all our guests. Additionally, our team is dedicated to delivering friendly, professional service. Nonetheless, as it seems your stay was not reflective of our usual standards, we will be discussing your concerns with our team to ensure we are meeting our goal. Thank you for letting us know how we can improve. We look forward to putting your feedback into action

4/10 – Schlecht

Douglas

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juni 2023
Antwort von paul am 5. Juli 2023
Your feedback is surprising to hear as our goal is to provide clean and comfortable accommodations to all our guests. Additionally, our team is dedicated to delivering friendly, professional service. Nonetheless, as it seems your stay was not reflective of our usual standards, we will be discussing your concerns with our team to ensure we are meeting our goal. Thank you for letting us know how we can improve. We look forward to putting your feedback into action

8/10 – Gut

Adam

Aufenthalt von 4 Nächten im Juni 2023

10/10 – Hervorragend

Maria

Aufenthalt von 1 Nacht im Juni 2023

10/10 – Hervorragend

Bradley

Aufenthalt von 2 Nächten im Juni 2023

6/10 – Okay

Justin

Aufenthalt von 2 Nächten im Mai 2023

2/10 – Ungenügend

Pamela

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Zustand der Unterkunft
Reserved a non smoking room. They gave me a smoking room. Police showed up due to other guests being out of control. It was a trashy, dirty place to stay. Never again.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von paul am 30. Mai 2023
Your feedback is surprising to hear as our goal is to provide clean and comfortable accommodations to all our guests. Additionally, our team is dedicated to delivering friendly, professional service. Nonetheless, as it seems your stay was not reflective of our usual standards, we will be discussing your concerns with our team to ensure we are meeting our goal. Thank you for letting us know how we can improve. We look forward to putting your feedback into action

10/10 – Hervorragend

ALEKSANDR, honolulu

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Friendly staff, pool was clean
Aufenthalt von 1 Nacht im Mai 2023

10/10 – Hervorragend

Kimberly

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Adequately Comfortable
It was comfortable, not stellar but comfortable and adequate a place to shower and a bed to sleep in. I appreciate that there are these places so that you can regroup and recoup from long distance drives.
Aufenthalt von 1 Nacht im Mai 2023