Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
527 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
527
308 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
308
84 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
84
40 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
40
41 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
41
9,2/10
Sauberkeit
9,0/10
Personal & Service
8,0/10
Ausstattung
8,8/10
Zustand der Unterkunft
8,6/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Verifizierter Reisender
12. Apr. 2019
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 1 Nacht im April 2019
Antwort von Susanne LoFaso, GM am 4. Juni 2019
Thank you so much for the positive feedback! We look forward to hosting you in the future!
2/10 – Ungenügend
Corina
22. Mai 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Bed bugs and lice
Corina
Aufenthalt von 2 Nächten im Mai 2024
Antwort von DawnB am 23. Mai 2024
Thank you for taking the time to share your thoughts regarding your recent stay. I am so sorry we did not provide you with a perfect stay. We are always looking for ways to improve and these surveys do help. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
10/10 – Hervorragend
Edmond, Coram
Geschäftlich gereist
17. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great property
Edmond
Aufenthalt von 2 Nächten im April 2024
Antwort von DawnB am 17. Mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. We always enjoy hearing from our guests and do appreciate your loyalty and always choosing to stay with us. We do hope to welcome you again soon, thank you for choosing our hotel!Sincerely,Dawn BindrimDirector of Operationsdbindrim@ih-corp.com
4/10 – Schlecht
Mary
Geschäftlich gereist, Mit dem Partner gereist, Mit der Familie gereist
15. Mai 2024
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
El hotel por fuera es super chulo al igual que el lobby pero la habitacion que me toco era un desastre, el baño era una porqueria, super viejo y lucia muy asqueroso, el aire solo funciona en automatico o apagado y eso hace que siempre que prenda y apague solo y uno se despierte, en verdad no seria un lugar donde volveria a hospedarme.
Mary
Aufenthalt von 2 Nächten im Mai 2024
Antwort von DawnB am 15. Mai 2024
Dear Mary, Thank you for taking the time to share your thoughts regarding your recent stay. I am so sorry we did not provide you with a perfect stay. We are always looking for ways to improve and these surveys do help. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.Sincerely, Dawn BindrimDirector of Operations
6/10 – Okay
Laura, Elmont
5. Mai 2024
Gut: Personal & Service und Zustand der Unterkunft
Laura
Aufenthalt von 2 Nächten im Mai 2024
Antwort von DawnB am 17. Mai 2024
Thank you for taking the time to share your thoughts regarding your recent stay. I am so sorry we did not provide you with a perfect stay. We are always looking for ways to improve and these surveys do help. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.Sincerely,Dawn BindrimDirector of Operations
2/10 – Ungenügend
Patrick
4. Mai 2024
Patrick
Aufenthalt von 1 Nacht im Mai 2024
Antwort von DawnB am 26. Mai 2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our team, and we will work on providing a better experience. Thank you for providing your experience.Sincerely,Dawn BindrimDirector of Operations
6/10 – Okay
Michael
30. Apr. 2024
Verbesserungswürdig: Zustand der Unterkunft
Parking Fees on Long Island and the water would go from hot to cold, making showering a horrible experience. Staff dismiss issue several guest had the same issues we had v
Michael
Aufenthalt von 2 Nächten im April 2024
Antwort von Kaitlyn am 2. Mai 2024
Hello Michael, I am so sorry for the issues you encountered here. We will work with our team and try our best to rectify the issues. I am so sorry the staff dismissed your complaints. Thank you for bringing this to our attention.
10/10 – Hervorragend
Leah
30. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Didn’t like that you have to pay for parking
Leah
Aufenthalt von 1 Nacht im April 2024
Antwort von Kaitlyn am 2. Mai 2024
Hello Leah, Thank you for taking the time to share your experience. Our hotel and most hotels in our area do have the parking fee. We are located within walking distance to the Ronkonkoma Hub, Ronkonkoma Train and a short drive from the airport. I do hope you come visit us again, thank you for choosing our hotel!
10/10 – Hervorragend
Jannie
26. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Jannie
Aufenthalt von 1 Nacht im März 2024
Antwort von DawnB am 28. Apr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 – Hervorragend
Kim
Mit dem Partner gereist
18. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Spacious room & very clean. Wish there were more options for breakfast. I’d stay here again !
Kim
Aufenthalt von 2 Nächten im April 2024
Antwort von DawnB am 21. Apr. 2024
Kim, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Dawn BindrimDirector of Operations
8/10 – Gut
ann
5. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice to be close to the airport as well as LIRR.
The pool and hot tub were clean and nice.
ann
Aufenthalt von 3 Nächten im April 2024
Antwort von DawnB am 6. Apr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Dawn BindrimDirector of Operations
8/10 – Gut
Robert
31. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Robert
Aufenthalt von 1 Nacht im März 2024
Antwort von Kaitlyn am 3. Apr. 2024
Hello Robert, Thank you for taking the time to share you experience. We do hope to welcome you back again soon, thank you for choosing our hotel.
8/10 – Gut
Amin
Mit der Familie gereist
30. März 2024
Comfortable room and clean
Amin
Aufenthalt von 1 Nacht im März 2024
Antwort von DawnB am 30. März 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Dawn BindrimDirector of Operations
4/10 – Schlecht
Louis-philippe
Geschäftlich gereist, Mit dem Partner gereist
25. März 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Poor staff service
Louis-philippe
Aufenthalt von 1 Nacht im März 2024
Antwort von Kaitlyn am 25. März 2024
Hello Louis-philippe, I am so sorry to hear about the poor staff service you experienced. We are always looking for ways to improve and we will use this as a training tool.
10/10 – Hervorragend
Ellen M
Mit der Familie gereist
17. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very helpful staff, took care of my mom’s oxygen delivery excellently. It was waiting for us in the room!😊. Friendly as well, especially the young man working in the Bistro. Staff at the desk were very nice as well & even welcomed us back to the hotel last night.
Ellen M
Aufenthalt von 2 Nächten im März 2024
Antwort von Kaitlyn am 18. März 2024
Hello Ellen M, We are so glad to hear you had a great stay. We are so lucky to have such a wonderful team. We do hope to welcome you back again soon, thank you for choosing our hotel!
8/10 – Gut
Abigail
Mit einer Gruppe gereist
5. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay! Would definitely stay here again!
Abigail
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Kaitlyn am 8. März 2024
Hello Abigail, I am so glad to hear you had a great stay! Thank you for choosing our hotel, we look forward to welcoming you again in the future.
10/10 – Hervorragend
Alexis
5. März 2024
Alexis
Aufenthalt von 1 Nacht im März 2024
Antwort von Kaitlyn am 25. März 2024
Hello Alexis, I am so glad to see you had a great experience! Thank you for choosing our hotel. We hope to welcome you back again soon.
10/10 – Hervorragend
Joseph
20. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very accommodating
Joseph
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Kaitlyn am 21. Feb. 2024
Hello Joseph, Thank you for taking the time to share your feedback! We do hope to welcome you back again soon, thank you for choosing our hotel.
4/10 – Schlecht
Michael
Mit dem Partner gereist
18. Feb. 2024
The bathroom was cold and the room took a while to warm and have no good tv channels and the hot water took forever to get hot and you have too pay for parking your car for the price of the hotel room you should get free parking
Michael
Aufenthalt von 2 Nächten im Februar 2024
Antwort von DawnB am 18. Feb. 2024
Dear Michael, Thank you for taking the time to share your thoughts regarding your recent stay. Thank you for taking the time to let us know about your experience, we take all feedback and try our best to make the changes needed to enhance our guests' future stays. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.Sincerely, Dawn BindrimDirector of Operations
10/10 – Hervorragend
Jaysoun
18. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Jaysoun
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Kaitlyn am 21. Feb. 2024
Hi Jaysoun, 5 out of 5, looks like you had a great stay. Thank you for choosing our hotel, we do hope to welcome you again soon. Thank you for sharing your experience.
10/10 – Hervorragend
Derek
18. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Derek
Aufenthalt von 1 Nacht im Februar 2024
Antwort von DawnB am 18. Feb. 2024
Dear Derek, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Dawn BindrimDirector of Operations
6/10 – Okay
Laura
9. Feb. 2024
Gut: Sauberkeit
Laura
Aufenthalt von 1 Nacht im Februar 2024
Antwort von DawnB am 10. Feb. 2024
Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your review with my engineering team, and we are looking into what could have caused your negative experience. I truly am sorry for this inconvenience, i do hope you give us another chance again when your travels bring you back to our area. Thank you for bringing this to my attention.Sincerely,Dawn BindrimDirector of Operations
8/10 – Gut
Marilyn
7. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Bed too soft
Overall the hotel was nice. Few things that i didnt like was no bottled water in the room or cofee machine. You had to pay for parking and the bed was way too soft. Back pain heaven.
Marilyn
Aufenthalt von 2 Nächten im Januar 2024
Antwort von DawnB am 8. Feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
8/10 – Gut
James
4. Feb. 2024
James
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Kaitlyn am 22. März 2024
Hello James,Thank you taking the time to rate your experience. We do hope to welcome you back again soon, thank you for choosing our hotel!
10/10 – Hervorragend
Kayla
Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist, Mit dem Partner gereist, Mit der Familie gereist
30. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent service
Kayla
Antwort von Kaitlyn am 30. Jan. 2024
Hello Kayla, I am so glad to see you were provided with excellent service. We are very lucky to have an awesome team, they all work so hard. We do hope to welcome you again soon, thank you for choosing our hotel.
8/10 – Gut
Kenneth
29. Jan. 2024
Kenneth
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kaitlyn am 25. März 2024
Hello Kenneth, Thank you for taking the time to review your recent stay. We are always looking for ways to improve our guests experience and we will work harder to get to a 5 out of 5 score. Thank you for choosing our hotel, we hope to welcome you back again soon!
8/10 – Gut
Yiyoung
Geschäftlich gereist, Mit der Familie gereist
28. Jan. 2024
Gut: Sauberkeit, Personal & Service und Ausstattung
The bed is way too soft and unstable. Feel like over 10 years old.
Yiyoung
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Kaitlyn am 29. Jan. 2024
Hello Yiyoung, I am so sorry to hear the bed was to soft for you. We did get new mattresses a couple of years ago, they are on the softer side. Most of our guests do enjoy this however we do have some that prefer a harder mattress. I will have engineering take a look to make sure there is nothing wrong just in case. Thank you for choosing out hotel, we hope you give us another chance in the future.
8/10 – Gut
Carl
27. Jan. 2024
Gut: Sauberkeit und Personal & Service
The area was easy to get to the hotel
Carl
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kaitlyn am 29. Jan. 2024
Hello Carl, I am glad to see you enjoyed our area, we are prime location to mass transit and many attractions. We hope to welcome you back again in the future, thank you for choosing our hotel.
10/10 – Hervorragend
Tayra
Mit der Familie gereist
26. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were very welcoming. Comfortable stay.
Tayra
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Kaitlyn am 29. Jan. 2024
Hello Tayra, I am glad to see you had a comfortable stay. We are very lucky to have an awesome team, they all want to make sure our guests have a great experience. We hope to welcome you back again in the future, thank you for sharing your experience!
10/10 – Hervorragend
kyung
22. Jan. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
kyung
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Kaitlyn am 24. Jan. 2024
Hello Kyung, I am so glad to see you had a great experience. Thank you for taking the time to review your stay. We hope to welcome you back again soon, thank you for choosing our hotel.
10/10 – Hervorragend
Stacey
21. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Stacey
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Kaitlyn am 22. Jan. 2024
Hello Stacey, I am so happy to see you had a great stay, we always strive to deliver a great experiences for our guests. We do hope to welcome you back again soon, thank you for choosing our hotel!
2/10 – Ungenügend
Matthew
19. Jan. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Matthew
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kaitlyn am 22. Jan. 2024
Hello Matthew, I am so sorry to see you had a poor experience. I will speak with our team and we will all work together to make sure we provide a better experience in the future for our guests. Thank you for letting us know so we can improve.
10/10 – Hervorragend
Christina
14. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Christina
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Kaitlyn am 22. Jan. 2024
Hello Christina, I am so glad to see you had a great stay! We do hope to welcome you back again soon, thank you for choosing our hotel.
6/10 – Okay
Peter
8. Jan. 2024
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Charge for parking. Handicap bathroom
Peter
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Kaitlyn am 9. Jan. 2024
Hello Peter, I am so sorry for your disappointment with your stay. Our property, and most hotels in our area do have a parking fee. This fee is listed on the Marriott Website along with the Expedia website as well. Your reservation did come through on our end as a reservation for a handicap room, I am sorry you did not need those amenities. We do hope you give us another chance again in the future.
4/10 – Schlecht
William G
Mit der Familie und kleinen Kindern gereist
8. Jan. 2024
Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
I paid 156 dollars for a room here plus parking and no breakfast? False advertising after taxes it was over $200 very disappointed
William G
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kaitlyn am 9. Jan. 2024
Hello William G, I am so sorry for your disappointment, that is never how we want our guests to feel. We do try to make sure all of our information is listed on our websites along with the parking fee and ala carte menu at our Bistro. I hope you have a wonderful 2024, thank you for staying at our hotel.
8/10 – Gut
Stacy
1. Jan. 2024
Gut: Personal & Service
Stacy
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Kaitlyn am 9. Jan. 2024
Hello Stacy, Thank you for choosing to stay at our hotel. We are so glad to see you enjoyed your stay. We hope to welcome you back again!
10/10 – Hervorragend
Lisa
Mit dem Partner gereist, Mit einer Gruppe gereist
1. Jan. 2024
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Loved the common area to watch the football game and celebrate the new year!
Lisa
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Kaitlyn am 9. Jan. 2024
Hello Lisa, We are so glad to hear you had a great experience! We do hope to welcome you and your family and friends back again to our hotel. Have a wonderful New Year!
10/10 – Hervorragend
Kathleen
31. Dez. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Kathleen
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Kaitlyn am 9. Jan. 2024
Hello Kathleen, Thank you for taking the time to review your stay. We are so happy to see you had a great experience. We hope to welcome you back again soon!
10/10 – Hervorragend
Elisa
31. Dez. 2023
Elisa
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Kaitlyn am 22. Jan. 2024
Hello Elisa, 5 out of 5, thats great! It looks like you had a great experience. We hope to welcome you again when your travels bring you back to our area. Thank you for choosing our hotel!
8/10 – Gut
Norma
31. Dez. 2023
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Parking FEE
Everything was good except they don’t say anywhere that there is a parking fee of $12 + tax a day. You just wake up next morning with a new charge on your credit card that the way you will find out.
Norma
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von DawnB am 31. Dez. 2023
Dear Norma,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. We do include the parking fee on all booking channels, so you are aware at the time of booking, as well as including it in your confirmation. I have shared your feedback with our team, and we will work on providing a better experience in the future. I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Dawn BindrimDirector of Operations
8/10 – Gut
Susan
Mit der Familie gereist
28. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Susan
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von DawnB am 30. Dez. 2023
Dear Susan, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.
8/10 – Gut
Marguerite
Mit der Familie gereist
27. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Christmas stay
The room was very nice and clean and roomy. My only complaint was being charged for parking. Every hotel we have stayed at had complimentary parking. The original charge for the hotel was very good but adding on another $13 did not make the rate seem that good.
Marguerite
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von DawnB am 30. Dez. 2023
Dear Marguerite, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Sincerely,Dawn BindrimDirector of Operations
8/10 – Gut
Dianna
Mit der Familie gereist
10. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Location when flying in for short stay.
The staff is very helpful and friendly. Great location close to Airport.
The room however was older and needed some nicer updating. Old Toothpaste splatter on the walls by the sink.
Dianna
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Kaitlyn am 11. Dez. 2023
Hello Dianna, Thank you for taking the time to let us know about your recent stay. We appreciate all feedback as we are always looking for ways to improve. We do hope you give us another chance again in the future. Thank you for choosing our hotel!
8/10 – Gut
Taraus
9. Dez. 2023
Taraus
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von DawnB am 10. Dez. 2023
Dear Taraus, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.
8/10 – Gut
Tim
Mit der Familie gereist
30. Nov. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was nice and very clean. Bed was one the most comfortable ever. Here is the thing i have been noticing. Hotels now charging 12 bucks a night to park? I could see if it is downtown Manhatten, but it is in the middle of suburbia next to a highway. Didn’t notice this hidden or not so hidden fee when i booked room. I would have picked a different hotel and i will next time. Everything else was perfect. Kinda like how a "pound"of bacon is now 12 ounces. Just another way to squeeze more money out of us.
Tim
Aufenthalt von 3 Nächten im November 2023
Antwort von DawnB am 1. Dez. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Dawn BindrimDirector of Operations
10/10 – Hervorragend
Ronnie
16. Nov. 2023
Ronnie
Aufenthalt von 1 Nacht im November 2023
Antwort von DawnB am 10. Dez. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Dawn BindrimDirector of Operations
10/10 – Hervorragend
Suzanne
15. Nov. 2023
Suzanne
Aufenthalt von 1 Nacht im November 2023
Antwort von DawnB am 10. Dez. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Dawn BindrimDirector of Operations
10/10 – Hervorragend
Elaine
Mit der Familie gereist
13. Nov. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Elaine
Aufenthalt von 1 Nacht im November 2023
Antwort von Dawn B am 13. Nov. 2023
Dear Elaine, On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered we are truly lucky to have the best staff. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Dawn BindrimDirector of Operations
2/10 – Ungenügend
Joseph
12. Nov. 2023
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
No hot water
There was no hot water the next morning
Joseph
Aufenthalt von 1 Nacht im November 2023
Antwort von Kaitlyn am 13. Nov. 2023
Hello Joseph, Thank you for bringing this to our attention. We are taking a look now at the room to see what could have caused this. We hope to welcome you back again in the future!
10/10 – Hervorragend
Donna
Mit der Familie gereist
11. Nov. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very convenient location. Excellent staff. Property kept clean.
Donna
Aufenthalt von 3 Nächten im November 2023
Antwort von Dawn B am 12. Nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.